dbo:abstract |
System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework (MOF) and ITIL. SCSM has integrated ITIL compliant fulfillment of service requests. Service requests are submitted by the end user in order to obtain information, access to a new application or the most common of all, password reset. (en) System Center Service Manager - produkt Microsoft z rodziny Microsoft System Center, jako zintegrowana platforma dla zautomatyzowanego i łatwego do zaadaptowania najlepszych praktyk (ang. best practices) w ramach zarządzania infrastrukturą informatyczną. Service Manager jest środowiskiem, które integruje informacje i dane z wielu narzędzi z rodziny System Center po to by zarządzać usługami IT świadczonymi w ramach organizacji, a zwłaszcza umożliwiać świadczenie pomocy technicznej (Service/Helpdesk), rozliczania jakości usług i dokumentowania ich konfiguracji. Poprzez swoje bazy danych do zarządzania konfiguracją (CMDB) oraz procesu integracji, Service Manager automatycznie łączy wiedzę i informacje z , System Center Configuration Manager i Active Directory Domain Services. 16 grudnia 2010 roku opublikowany został dodatek Service Pack 1 dla SCSM. (pl) |
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dbr:X64 |
dbo:developer |
dbr:Microsoft |
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dbr:Systems_management |
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2016 |
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dbr:Trialware |
dbo:wikiPageExternalLink |
https://blogs.technet.microsoft.com/servicemanager/ https://social.technet.microsoft.com/wiki/contents/articles/4226.system-center-service-manager-list-of-build-numbers.aspx https://docs.microsoft.com/en-us/system-center/scsm/ https://technet.microsoft.com/en-us/system-center-docs/sm/service-manager |
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dbr:Microsoft |
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dbr:Systems_management |
dbp:latestReleaseDate |
October 2016 (en) |
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2016 (xsd:integer) |
dbp:license |
dbr:Trialware |
dbp:name |
System Center Service Manager (en) |
dbp:operatingSystem |
dbr:Microsoft_Windows |
dbp:platform |
dbr:X64 |
dbp:website |
https://technet.microsoft.com/en-us/system-center-docs/sm/service-manager |
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rdfs:comment |
System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework (MOF) and ITIL. SCSM has integrated ITIL compliant fulfillment of service requests. Service requests are submitted by the end user in order to obtain information, access to a new application or the most common of all, password reset. (en) System Center Service Manager - produkt Microsoft z rodziny Microsoft System Center, jako zintegrowana platforma dla zautomatyzowanego i łatwego do zaadaptowania najlepszych praktyk (ang. best practices) w ramach zarządzania infrastrukturą informatyczną. 16 grudnia 2010 roku opublikowany został dodatek Service Pack 1 dla SCSM. (pl) |
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System Center Service Manager (pl) System Center Service Manager (en) |
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freebase:System Center Service Manager wikidata:System Center Service Manager dbpedia-pl:System Center Service Manager https://global.dbpedia.org/id/4vsVD |
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wikipedia-en:System_Center_Service_Manager?oldid=1060361241&ns=0 |
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https://technet.microsoft.com/en-us/system-center-docs/sm/service-manager |
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System Center Service Manager (en) |
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