VoIP recording (original) (raw)
Voice over Internet Protocol (VoIP) recording is a subset of telephone recording or voice logging, first used by call centers and now being used by all types of businesses. There are many reasons for recording voice over IP call traffic such as: reducing company vulnerability to lawsuits by maintaining recorded evidence, complying with telephone call recording laws, increasing security, employee training and performance reviews, enhancing employee control and alignment, verifying data, sharing data as well as customer satisfaction and enhancing call center agent morale.
| Property | Value |
|---|---|
| dbo:abstract | Voice over Internet Protocol (VoIP) recording is a subset of telephone recording or voice logging, first used by call centers and now being used by all types of businesses. There are many reasons for recording voice over IP call traffic such as: reducing company vulnerability to lawsuits by maintaining recorded evidence, complying with telephone call recording laws, increasing security, employee training and performance reviews, enhancing employee control and alignment, verifying data, sharing data as well as customer satisfaction and enhancing call center agent morale. (en) |
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| dbo:wikiPageRevisionID | 1109941129 (xsd:integer) |
| dbo:wikiPageWikiLink | dbr:Call_center dbc:Voice_over_IP dbr:G.711 dbr:Softphone dbr:Switched_port_analyzer dbc:Privacy_of_telecommunications dbr:MAC_address dbr:Call-recording_software dbc:Call-recording_software dbr:Telephone_tapping dbr:WAV dbr:G.723 dbc:Communication_software dbr:Packet_filter dbc:Surveillance dbr:IP_PBX dbr:Real-time_Transport_Protocol dbr:VLAN dbr:IP_address dbr:Voice_over_IP dbr:Streaming_audio dbr:Telephone_call_recording_laws dbr:G.729a |
| dbp:wikiPageUsesTemplate | dbt:Citation_needed dbt:More_citations_needed dbt:Reflist |
| dcterms:subject | dbc:Voice_over_IP dbc:Privacy_of_telecommunications dbc:Call-recording_software dbc:Communication_software dbc:Surveillance |
| gold:hypernym | dbr:Subset |
| rdf:type | dbo:ProgrammingLanguage |
| rdfs:comment | Voice over Internet Protocol (VoIP) recording is a subset of telephone recording or voice logging, first used by call centers and now being used by all types of businesses. There are many reasons for recording voice over IP call traffic such as: reducing company vulnerability to lawsuits by maintaining recorded evidence, complying with telephone call recording laws, increasing security, employee training and performance reviews, enhancing employee control and alignment, verifying data, sharing data as well as customer satisfaction and enhancing call center agent morale. (en) |
| rdfs:label | VoIP recording (en) |
| owl:sameAs | freebase:VoIP recording wikidata:VoIP recording https://global.dbpedia.org/id/4xh6m |
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