NCCI Apprenticeships | National College Creative Industries (original) (raw)

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Apprenticeships

The National College Creative Industries Ltd offers specialist technical production and business support apprenticeships through its partner, Access Creative College. Training is designed to meet the staff development needs of creative and cultural industries employers supported by experienced Industry Practitioners, and to give new entrants to the sector the skills and hands-on experience required to progress in their career.

There is a wide range of specialist apprenticeships for the creative industries, as well as some more general Standards that help to develop your skills in important business support areas. You can see the range of apprenticeships supported by the National College Creative Industries below. Apprenticeship programmes can be used by employers to train and develop their existing employees, or to recruit an apprentice as a new entrant to the industry.

To join an apprenticeship as a new entrant, you need to find an employer looking to take someone on. Find out more on our Apprenticeship vacancies page or visit the Find an Apprenticeship website.

You can also find out everything you need to know about apprenticeships at the Amazing Apprenticeships website.

Listen to what NCCI apprentice, Daisy, has to say about her apprenticeship at Phoenix Arts Club:

Digital Marketer Apprenticeship - Advanced

Arts Administration

The Digital Marketer will lead on the creation and execution of a digital marketing strategy. They recognise and respond to business opportunities and customer requirements through a range of digital channels (such as Social Media, Websites, email). They actively employ content marketing and campaign management principles, and financial and analytical tools, to deliver successful initiatives that meet the needs and aspirations of their organisation.

Customer Service Specialist - Advanced

Arts Administration

The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. You are an advocate of Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries. You are often an escalation point for complicated or ongoing customer problems. As an expert in your organisation’s products and/or services, you share knowledge with your wider team and colleagues.

Digital Marketer Apprenticeship - Advanced

Arts Administration

The Digital Marketer will lead on the creation and execution of a digital marketing strategy. They recognise and respond to business opportunities and customer requirements through a range of digital channels (such as Social Media, Websites, email). They actively employ content marketing and campaign management principles, and financial and analytical tools, to deliver successful initiatives that meet the needs and aspirations of their organisation.

Assistant Recording Technician - Higher

Technical Production

This occupation is found in broadcasters and production companies that edit and produce music and sound content prior to release across multiple platforms. This includes music that is recorded for sale under the artists name and that used in TV, radio, film and computer games. Assistant Recording Technicians work as part of a small team, in a studio environment. They work with a variety of technological tools and need knowledge and skills related to both the hardware and software used.

Junior Content Producer - Advanced

Arts Administration

This apprenticeship is suitable for those tasked with planning, producing and sharing innovative, creative and effective stories across multiple channels to excite and engage consumers or clients. The programme is designed to ensure that apprentices deepen knowledge and understanding of different digital media platforms and gain the skills to reach their target audiences. This includes social channels, video, audio, blogs, creative writing and producing effective presentations.

Cultural Learning & Participation Officer - Advanced

Arts Administration

Cultural Learning and Participation Officers (CLPO) plan, organise and co-ordinate artistic and cultural education workshops, schedules of activity and community engagement projects that will vary in duration. The activities that are planned, organised and co-ordinated by the CLPO, typically include teaching arts, culture and heritage subjects, creative workshops, visits, talks, performances, festivals, events and digital arts, using online content.

Live Event Technician - Advanced

Technical Production

Live events range from concerts, festivals and theatrical performances through to exhibitions, conferences, product launches and showcases. Live Event Technicians prepare and set-up technical equipment for such events. Ultimately specialising in sound, lighting or video, Live Event Technicians will carry out routine and one-off technical preparation and set-up of equipment for events.

Creative Venue Technician - Advanced

Technical Production

Operating under the direction and supervision of a production arts technical management team, Creative Venue Technicians (CVTs) provide technical support for the construction, rehearsal, presentation and removal of a live performance, for audience or camera. CVTs play an active role in the technical operation across a variety of established creative venues, for example, theatres, arts centres and broadcast studios.

Event Assistant - Advanced

Technical Production

You will typically be working within a team of people in an events company or within the events department of a larger organisation. The role would usually provide support to a number of Event Planners or Project Managers by carrying out a diverse range of tasks necessary to plan, organise and deliver an event.

Customer Service Practitioner – Ticketing - Intermediate

Arts Administration

You will learn how to provide a high quality service to customers within the ticketing industry. This will include skills and knowledge in customer service and working within appropriate regulatory requirements.

Customer Services Practitioner - Intermediate

Arts Administration

You will develop your Customer Services skills to deliver high quality products and services in the Creative Industries. Your core responsibility will be to provide a high-quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support.

Business Administration - Advanced

Arts Administration

This apprenticeship will develop business skills usually in roles such as Administrators, office juniors and receptionists. As a Business Administrator you could be making and receiving telephone calls, helping with the organisation of meetings and events, dealing with travel requests, handling mail, record keeping and using electronic message systems and office equipment.