Performance Indicators for Reference and Information Services (original) (raw)

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Home Libraries LIBRARIESPUBLISHING Library Publishing Division Conferences and Proceedings IATUL 1996 13

1996 IATUL Proceedings

Author

• Rosemary Cotter, RMIT Central Library

Recommended Citation

Rosemary Cotter, "Performance Indicators for Reference and Information Services." _Proceedings of the IATUL Conferences._Paper 13.
https://docs.lib.purdue.edu/iatul/1996/papers/13

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Performance Indicators for Reference and Information Services