MultiWOZ - A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling (original) (raw)


Abstract

Even though machine learning has become the major scene in dialogue research community, the real breakthrough has been blocked by the scale of data available. To address this fundamental obstacle, we introduce the Multi-Domain Wizard-of-Oz dataset (MultiWOZ), a fully-labeled collection of human-human written conversations spanning over multiple domains and topics. At a size of 10k dialogues, it is at least one order of magnitude larger than all previous annotated task-oriented corpora. The contribution of this work apart from the open-sourced dataset is two-fold:firstly, a detailed description of the data collection procedure along with a summary of data structure and analysis is provided. The proposed data-collection pipeline is entirely based on crowd-sourcing without the need of hiring professional annotators;secondly, a set of benchmark results of belief tracking, dialogue act and response generation is reported, which shows the usability of the data and sets a baseline for future studies.

Anthology ID:

D18-1547

Volume:

Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing

Month:

October-November

Year:

2018

Address:

Brussels, Belgium

Editors:

Ellen Riloff,David Chiang,Julia Hockenmaier,Jun’ichi Tsujii

Venue:

EMNLP

SIG:

SIGDAT

Publisher:

Association for Computational Linguistics

Note:

Pages:

5016–5026

Language:

URL:

https://aclanthology.org/D18-1547/

DOI:

10.18653/v1/D18-1547

Bibkey:

Cite (ACL):

Paweł Budzianowski, Tsung-Hsien Wen, Bo-Hsiang Tseng, Iñigo Casanueva, Stefan Ultes, Osman Ramadan, and Milica Gašić. 2018. MultiWOZ - A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling. In Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing, pages 5016–5026, Brussels, Belgium. Association for Computational Linguistics.

Cite (Informal):

MultiWOZ - A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling (Budzianowski et al., EMNLP 2018)

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PDF:

https://aclanthology.org/D18-1547.pdf

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D18-1547.Attachment.pdf

Video:

https://aclanthology.org/D18-1547.mp4