Anitawati (Prof Madya Dr.) Mohd Lokman (original) (raw)

Papers by Anitawati (Prof Madya Dr.) Mohd Lokman

Research paper thumbnail of Spiritual Therapeutic Robot for Elderly With Early Alzheimer’s Disease: A Design Guide Based on Gender

Malaysian Journal of Medicine and Health Sciences, Jul 22, 2022

Introduction: Researchers and technologists have been exploring ways to utilize robotic technolog... more Introduction: Researchers and technologists have been exploring ways to utilize robotic technology to aid elderly care and to increase their emotional wellbeing. Previous studies indicated that spirituality is a core factor for successful aging. Various research was done on therapeutic robots for the elderly with Alzheimer's Disease (AD). However, little focus was given to emotions and spiritual elements perceived by different genders. Therefore, this research aims to explore spiritual therapeutic robot design elements based on the elderly's emotional experience by different genders. Methods: The research firstly conducted expert interview involving 9 experts on elderly care, robotics, and spiritual practice; secondly, KJ Method involving 4 language, spiritual, elderly care, and robotic experts; and thirdly, qualitative and quantitative Kansei assessment (n=12) among the elderly with early AD to determine the conceptual design guide, spiritual emotion words, and finalize the design guide. Results: Two-Sample t-Test shows five of ten spiritual design elements have a p-value of 0.05, which indicates there is a 50-50 chance of a significant difference in spiritual emotional experience between male and female respondents. Further analysis shows differences in results from both genders, but shows similar scores for zikr, surah, and prayer. Conclusion: The results enabled the research to produce a gender-based design guide for therapeutic robots based on spiritual elements and emotions, to successfully evoke positive emotions among the elderly with early AD. The gender-focused design will further extend the effectiveness as it will fit the specific demands of each gender, thus effectively elevating their emotional wellbeing.

Research paper thumbnail of A conceptual model of ubiquitous language learning environment (ULLE)

Ubiquitous learning is a popular option amongst students and educators. The landscape of learning... more Ubiquitous learning is a popular option amongst students and educators. The landscape of learning environments, however, has become blurry with the fusion of technology. Recent developments in ubiquitous technologies provide new learning paradigms for learning, which goes far beyond the traditional learning paradigms. This paper proposes a conceptual model for Ubiquitous Language Learning Environment (ULLE). It begins by briefly describing the definition and comparison of characteristics in ubiquitous learning followed by proposing the conceptual model of ULLE. ULLE is an integrated learning environment that combines technical, physical, informational and social settings. ULLE ensures more effective and efficient integration amongst school, home and surrounding environment. The essential elements of this model are the integration and coordination of language school, home and other places where learning can take place anywhere and anytime. The type of interaction in ULLE consists of three main subjects such as the people, the objects in the real world and the artifacts in virtual space. With the implementation of ULLE, anyone could benefit the access to the right language learning knowledge anywhere and anytime using any device at their own convenience.

Research paper thumbnail of Innovations of Kansei Engineering

CRC Press eBooks, Apr 19, 2016

Research paper thumbnail of Natphoric Kansei Engineering Systems (N-KES)

Journal of Telecommunication, Electronic and Computer Engineering, Jun 1, 2017

Over recent years, consumers have become sophisticated and desired product that meets their desir... more Over recent years, consumers have become sophisticated and desired product that meets their desired emotional connectivity, which stands out in their eyes among the abundance choices they have from the market. Kansei Engineering (KE) has been widely attracting researchers' attention as a technology that enables incorporation of emotion in product design. KE makes it possible to discover relationships between product design and the resulted emotional responses. Among the process in KE implementation, KE analysis is the most crucial part, and it requires a Kansei expert intervention to determine the optimum result. However, there are not many accessible Kansei experts and there is no specific rule of thumb in this process. This research proposed a web-based system comprising of Natphoric algorithm in its engine to simulate the expert intervention in a computer-aided KE implementation. The algorithm is used to imitate the expert activity to find a significant factor of emotion. It learns the process by training with datasets from previous KE research works. The Natphoric algorithm is formulated to handle the complexity in KE, and the N-KES adopted the use of one of the technique in KE Type 1 to automate the Kansei conceptualization process which requires expertise in KE. The developed N-KES has produced similar result with the manual KE implementation. This research outcome will benefit the producers and designers advocates to easily implement KE Type 1, to enable development of new and innovative product design.

Research paper thumbnail of Conceptualising Kansei in Affective Work Events Counterproductive Work Behaviour Model

Studies on Counterproductive Work Behaviour (CWB) have attracted wide interest among scholars. CW... more Studies on Counterproductive Work Behaviour (CWB) have attracted wide interest among scholars. CWB is a subset of unethical behaviour that seems unbearable since it intentionally harms both organisations and people in the organisations. In general, literature holds that CWB is determined by work events and affective state. However, most studies are restricted to examining a single work event which prevents us from understanding the simultaneous effect of multiple work events. In addition, prior research widely utilised a self-reporting mechanism in capturing the affective experiences at work resulting in common method bias and other issues like time constraints, low response rate, etc. Drawing on Affective Events Theory (AET), affective work events, and CWB literature, this article provides an important extension to the CWB literature by proposing multiple work events that predict affective experiences and CWB at work. Additionally, the Kansei Engineering-Kawakita Jiro method is introduced as a substitute for the existing self-reporting mechanism in capturing affective work events. This article offers theoretical insights that may facilitate empirical research to explore the role of affective 1 Corresponding author.

Research paper thumbnail of Systematic literature review: Affective state as a predictor of counterproductive work behaviour

Human emotions are within-person factors that function as a stimulus of an individual's attitude ... more Human emotions are within-person factors that function as a stimulus of an individual's attitude and behaviour, either positively or negatively. From the organisational behaviour spectrum, concern over negative behaviour like Counterproductive Work Behaviour (CWB) is more prevalent due to tremendous negative effects on both employees and organisations. Although the impact of the affective states on CWB was empirically evident, there was an insufficient study that systematically reviewed the literature on such association. Hence, the present article adopts the PRISMA guidelines (Preferred Reporting Items for Systematic reviews and Meta-Analyses) by integrating multiple research designs to investigate the emotional experiences-CWB phenomenon. The relevant literature review was selected from two established databases, Scopus and Web of Science. Based on the thematic analysis, two main themes (i.e., negative and positive affect) emerged as predictors of CWB at work. Subsequently, the sub-themes of discrete emotions were discussed as part of the study findings. In addition, this study comprehensively explained the significance of affective states on CWB. As a result, the study offers valuable insight into the body of knowledge and practical implementation for future strategies. The key takeaway is that creating more positive events and eliminating negative events

Research paper thumbnail of Exploring indicators for happiness and its effect to people's emotion using LEIQ(TM)

Many assumptions were made about people's dissatisfaction with their daily lives, such as debt bu... more Many assumptions were made about people's dissatisfaction with their daily lives, such as debt burden, social problems, unstable economic conditions, health problems, cost of living, lack of job opportunities, lack of educational support, and so on. The positive or negative emotional experience is distinctive between individuals or groups of people who share similar life experiences. Thus, the purpose of this study was to explore the emotional responses of a specific population to daily obstacles that may be related to the mentioned scenarios. The Lokman's Emotion and Importance Quadrant (LEIQ) TM , which was built on axes of emotion vs. importance, was used in this study to discover the importance of the identified indicators to the people's happiness. The model is based on the idea that accurate strategies to improve people's quality of life can be devised by classifying indicators that contribute to people's emotions and understanding their importance to the people who interact with the stimuli. The findings of this study will eventually enable the identification of indicators that significantly influence people's positive or negative emotional states, which can then be used by stakeholders to devise effective strategies for future improvements.

Research paper thumbnail of Prelude to visual markers and user experience on extremist youtube videos

Journal of Engineering and Applied Sciences, 2018

Research paper thumbnail of Towards developing an algorithm in discriminating thin material using tri-axial tactile data from human tactile sensation

In order to increase the performance and efficiency of current tactile sensors, the study on the ... more In order to increase the performance and efficiency of current tactile sensors, the study on the versatility of the human hand and tactile function could provide excellent hint. Our objective is to develop a new algorithm based on comparing the behavior of human tactile mechanism (using psychophysics experiment) vs. a robotic hand (equipped with 3-axis tactile sensor) using stainless steel (SUS) foils and 1,000-yen bills as medium. The significance of tangential load is highlighted to distinguish between material thicknesses. The result from the first experiment shows that using normal vs. angled load, the Weber fraction is high during low thickness and decreased with increase of thickness. In the second experiment, we find that the ability to distinguish between sheet numbers improves by increasing tangential load compared to just normal load. Overall, it is noted that the tangential load makes the tactile sensor distinguish extremely thin material.

Research paper thumbnail of Kansei Wheelchair Design Based on KJ Method

Advanced Science Letters, May 1, 2017

Research paper thumbnail of Kansei/Affective Engineering and Web Design

CRC Press eBooks, Apr 19, 2016

Research paper thumbnail of Kansei Innovation

CRC Press eBooks, Feb 2, 2015

What Is Kansei? Everybody Has Kansei Let's Explore Kansei Kansei Is Expressed in Various Form... more What Is Kansei? Everybody Has Kansei Let's Explore Kansei Kansei Is Expressed in Various Forms and Shapes References Applying Kansei to Manufacturing Technology The Birth of the Doorless Assembly Line Human-Centered Production Line Cell Production System System That Creates Job Satisfaction and Purpose in Life References Kansei Service Innovation Organization Innovation in a Tenmaya Hiroshima Shop Shop Master System at Seibu Department Store Kagaya Service Innovation References Kansei and Organizational Management Suntory Amoeba Organization The Idea of a Mini Company The Birth of Motivation at Mitsubishi Electric Mechanism Result Produced from Small Group Activities Initiation of Hakuryuko Country Club Reference Activating Kansei in Product Development Activating Kansei when Creating a Product Recommend Customers Touch with Hands Human Living System New Refrigerator Development at Sharp Wacoal Good-Up Bra Hit Product in Komatsu Handrail Development Based on Customers' View Fun Use of a Toilet Foot Step: A Toilet Design Decide the Brand Name by Kansei Confectionary Package Design at Nestle Curable Bedsores Interior Design of Boeing References Global Strategy of Kansei Engineering Interaction with South Korea Interaction with Europe Development in Asia Growing Kansei General References for Kansei Engineering

Research paper thumbnail of User Requirements and Usability Testing on a Mobile Application for Food Ordering Canteens

Malaysian Journal of Medicine and Health Sciences, Apr 22, 2022

Introduction: In today's competitive world, people are rushing for meals between work. A long-tim... more Introduction: In today's competitive world, people are rushing for meals between work. A long-time queuing to wait for orders is not a good option. Furthermore, the pandemic situation has forced people to avoid crowds or close physical contact, resulting in the demand for food ordering applications. Existing applications, however, lack customization to specific consumer demands, such as the unique requirements for school students during a pandemic. Furthermore, there is currently little to no evidence-based information accessible about their quality. Thus, this study was conducted to identify requirements to cater for the supply and demand for food and beverages during school hours. Methods: In order to assess quality, a usability assessment was conducted using 15 usability test questions with school students and canteen operators (n=50). The testing protocol comprised pre/post-test surveys, a structured interview and task-performance (n=9) observation. Results: The Efficiency test shows most tasks were more than 90% of the time completed successfully with minimal errors. With a threshold of 78%, eight out of nine tasks were considered effective. Also, a score of more than 85% dominates the satisfaction tests, with an average mean of 4.54. An average score of 91% on the usability scale demonstrated excellent perception of the application's usability. The result also provides several recommendations for improvement. Conclusion: The ultimate design of the application is targeted to receive good acceptance and meet the users' demand. This will promote an efficient supply and demand system and improve the quality of life for consumers and canteen operators.

Research paper thumbnail of E-office for UiTM : a survey analysis / Nalini Dharmarajan, Anitawati Mohd Lokman and Zarina Zainol

E-Office consists of applications that support the administrative and management functions in the... more E-Office consists of applications that support the administrative and management functions in the office. These include scheduling system, booking system and leave application. In Universiti Teknologi MARA (UiTM), the staff force consists of nearly 15,000 academic and non-academic employees in 22 faculties and administrative offices. Preliminary studies reveal that there are problems in administrating office tasks. These problems include poor retrieval of information, poorly organized office jobs, out-of-date or inaccurate information, misplaced and poorly designed forms as well as there being no confidentiality and privacy for applicants. Therefore, the requirement to implement e-office applications is highly critical. However, there have been no formal studies in requirement analysis for E-Office applications in this institution. Accurate understanding of the user requirement is essential, as it will determine the acceptance and its subsequent usage of e-office applications. Thus a survey was carried out amongst staffs to identify the user requirement for e-office applications that need to be implemented in UiTM. The analysis of the results shows that the majority of the respondents gave positive responses towards e-office implementation.

Research paper thumbnail of Proceedings KEER2018, Go Green with Emotion : 7th International Conference on Kansei Engineering a Emotion Research 2018, 19-22 March 2018, Kuching, Malaysia

The KEER 2018 is the 7th event in a Conference Series held under the auspices of theJapan Society... more The KEER 2018 is the 7th event in a Conference Series held under the auspices of theJapan Society of Kansei Engineering (JSKE), theTaiwan Institute of Kansei (TIK), and theEuropean Kansei Group (EK ...

Research paper thumbnail of Economic warfare : are we vulnerable? / Farah Zamira Farush Khan and Anitawati Mohd Lokman

The views, opinions and technical recommendations expressed by the contributors and authors are e... more The views, opinions and technical recommendations expressed by the contributors and authors are entirely their own and do not necessarily reflect the views of the editors, the publisher and the university.

Research paper thumbnail of The many facades of religious extremism: A theoretical investigation of the unsolved and recurring conflict

ABSTRACT In this paper, the author provides detail discussions on the past studies of psychology ... more ABSTRACT In this paper, the author provides detail discussions on the past studies of psychology of religion, scholarly definition of religious extremism, issues regarding the term religious extremism, and theoretical foundation of extremism. Finally proposition of future studies in psychology of extremism is outlined.

Research paper thumbnail of Towards Human Values, Ethics and Positive Emotion in Good Governance: A Reliability Test of Good Governance Index Model

Advances in intelligent systems and computing, 2020

Research paper thumbnail of Unfolding emotions for creating happiness and quality of life in Malaysia's low‐income community using text mining

Journal of Community and Applied Social Psychology, Jul 18, 2023

Research paper thumbnail of Conceptual Model of Augmented Reality Mobile Application Design (ARMAD) to Enhance user Experience: An Expert Review

International Journal of Advanced Computer Science and Applications, 2022

Rapid technological advancement has altered the demands of user experience (UX) in product design... more Rapid technological advancement has altered the demands of user experience (UX) in product design. However, research has shown that there is a gap and paucity of conceptual and practical models in this research field that may serve as guidelines for the design of immersive technologies such as augmented reality (AR) applications. Identifying the variables and components that influence the enhancement of AR design is critical for creating a great UX. The literature indicated that emotion is the primary driver of the UX. Therefore, this study proposed a conceptual design model for AR mobile application that incorporates user interface, interaction, and content design elements while taking their emotions into consideration in order to improve the UX. The focus of this study is to evaluate the proposed conceptual design model of augmented reality mobile application design (ARMAD) through expert reviews. Feedbacks from the expert reviewers are compiled and illustrated in order to refine the initial ARMAD model. The findings showed that majority of the expert reviewers agreed that the conceptual design model is suitable to be used as guideline in designing AR applications that enhances the UX through emotional elicitation. Accordingly, ARMAD model has been refined according to the feedback and suggestions from the expert reviewers. This model will provide researchers and practitioners insight into the essence of AR design that influence the user experience.

Research paper thumbnail of Spiritual Therapeutic Robot for Elderly With Early Alzheimer’s Disease: A Design Guide Based on Gender

Malaysian Journal of Medicine and Health Sciences, Jul 22, 2022

Introduction: Researchers and technologists have been exploring ways to utilize robotic technolog... more Introduction: Researchers and technologists have been exploring ways to utilize robotic technology to aid elderly care and to increase their emotional wellbeing. Previous studies indicated that spirituality is a core factor for successful aging. Various research was done on therapeutic robots for the elderly with Alzheimer's Disease (AD). However, little focus was given to emotions and spiritual elements perceived by different genders. Therefore, this research aims to explore spiritual therapeutic robot design elements based on the elderly's emotional experience by different genders. Methods: The research firstly conducted expert interview involving 9 experts on elderly care, robotics, and spiritual practice; secondly, KJ Method involving 4 language, spiritual, elderly care, and robotic experts; and thirdly, qualitative and quantitative Kansei assessment (n=12) among the elderly with early AD to determine the conceptual design guide, spiritual emotion words, and finalize the design guide. Results: Two-Sample t-Test shows five of ten spiritual design elements have a p-value of 0.05, which indicates there is a 50-50 chance of a significant difference in spiritual emotional experience between male and female respondents. Further analysis shows differences in results from both genders, but shows similar scores for zikr, surah, and prayer. Conclusion: The results enabled the research to produce a gender-based design guide for therapeutic robots based on spiritual elements and emotions, to successfully evoke positive emotions among the elderly with early AD. The gender-focused design will further extend the effectiveness as it will fit the specific demands of each gender, thus effectively elevating their emotional wellbeing.

Research paper thumbnail of A conceptual model of ubiquitous language learning environment (ULLE)

Ubiquitous learning is a popular option amongst students and educators. The landscape of learning... more Ubiquitous learning is a popular option amongst students and educators. The landscape of learning environments, however, has become blurry with the fusion of technology. Recent developments in ubiquitous technologies provide new learning paradigms for learning, which goes far beyond the traditional learning paradigms. This paper proposes a conceptual model for Ubiquitous Language Learning Environment (ULLE). It begins by briefly describing the definition and comparison of characteristics in ubiquitous learning followed by proposing the conceptual model of ULLE. ULLE is an integrated learning environment that combines technical, physical, informational and social settings. ULLE ensures more effective and efficient integration amongst school, home and surrounding environment. The essential elements of this model are the integration and coordination of language school, home and other places where learning can take place anywhere and anytime. The type of interaction in ULLE consists of three main subjects such as the people, the objects in the real world and the artifacts in virtual space. With the implementation of ULLE, anyone could benefit the access to the right language learning knowledge anywhere and anytime using any device at their own convenience.

Research paper thumbnail of Innovations of Kansei Engineering

CRC Press eBooks, Apr 19, 2016

Research paper thumbnail of Natphoric Kansei Engineering Systems (N-KES)

Journal of Telecommunication, Electronic and Computer Engineering, Jun 1, 2017

Over recent years, consumers have become sophisticated and desired product that meets their desir... more Over recent years, consumers have become sophisticated and desired product that meets their desired emotional connectivity, which stands out in their eyes among the abundance choices they have from the market. Kansei Engineering (KE) has been widely attracting researchers' attention as a technology that enables incorporation of emotion in product design. KE makes it possible to discover relationships between product design and the resulted emotional responses. Among the process in KE implementation, KE analysis is the most crucial part, and it requires a Kansei expert intervention to determine the optimum result. However, there are not many accessible Kansei experts and there is no specific rule of thumb in this process. This research proposed a web-based system comprising of Natphoric algorithm in its engine to simulate the expert intervention in a computer-aided KE implementation. The algorithm is used to imitate the expert activity to find a significant factor of emotion. It learns the process by training with datasets from previous KE research works. The Natphoric algorithm is formulated to handle the complexity in KE, and the N-KES adopted the use of one of the technique in KE Type 1 to automate the Kansei conceptualization process which requires expertise in KE. The developed N-KES has produced similar result with the manual KE implementation. This research outcome will benefit the producers and designers advocates to easily implement KE Type 1, to enable development of new and innovative product design.

Research paper thumbnail of Conceptualising Kansei in Affective Work Events Counterproductive Work Behaviour Model

Studies on Counterproductive Work Behaviour (CWB) have attracted wide interest among scholars. CW... more Studies on Counterproductive Work Behaviour (CWB) have attracted wide interest among scholars. CWB is a subset of unethical behaviour that seems unbearable since it intentionally harms both organisations and people in the organisations. In general, literature holds that CWB is determined by work events and affective state. However, most studies are restricted to examining a single work event which prevents us from understanding the simultaneous effect of multiple work events. In addition, prior research widely utilised a self-reporting mechanism in capturing the affective experiences at work resulting in common method bias and other issues like time constraints, low response rate, etc. Drawing on Affective Events Theory (AET), affective work events, and CWB literature, this article provides an important extension to the CWB literature by proposing multiple work events that predict affective experiences and CWB at work. Additionally, the Kansei Engineering-Kawakita Jiro method is introduced as a substitute for the existing self-reporting mechanism in capturing affective work events. This article offers theoretical insights that may facilitate empirical research to explore the role of affective 1 Corresponding author.

Research paper thumbnail of Systematic literature review: Affective state as a predictor of counterproductive work behaviour

Human emotions are within-person factors that function as a stimulus of an individual's attitude ... more Human emotions are within-person factors that function as a stimulus of an individual's attitude and behaviour, either positively or negatively. From the organisational behaviour spectrum, concern over negative behaviour like Counterproductive Work Behaviour (CWB) is more prevalent due to tremendous negative effects on both employees and organisations. Although the impact of the affective states on CWB was empirically evident, there was an insufficient study that systematically reviewed the literature on such association. Hence, the present article adopts the PRISMA guidelines (Preferred Reporting Items for Systematic reviews and Meta-Analyses) by integrating multiple research designs to investigate the emotional experiences-CWB phenomenon. The relevant literature review was selected from two established databases, Scopus and Web of Science. Based on the thematic analysis, two main themes (i.e., negative and positive affect) emerged as predictors of CWB at work. Subsequently, the sub-themes of discrete emotions were discussed as part of the study findings. In addition, this study comprehensively explained the significance of affective states on CWB. As a result, the study offers valuable insight into the body of knowledge and practical implementation for future strategies. The key takeaway is that creating more positive events and eliminating negative events

Research paper thumbnail of Exploring indicators for happiness and its effect to people's emotion using LEIQ(TM)

Many assumptions were made about people's dissatisfaction with their daily lives, such as debt bu... more Many assumptions were made about people's dissatisfaction with their daily lives, such as debt burden, social problems, unstable economic conditions, health problems, cost of living, lack of job opportunities, lack of educational support, and so on. The positive or negative emotional experience is distinctive between individuals or groups of people who share similar life experiences. Thus, the purpose of this study was to explore the emotional responses of a specific population to daily obstacles that may be related to the mentioned scenarios. The Lokman's Emotion and Importance Quadrant (LEIQ) TM , which was built on axes of emotion vs. importance, was used in this study to discover the importance of the identified indicators to the people's happiness. The model is based on the idea that accurate strategies to improve people's quality of life can be devised by classifying indicators that contribute to people's emotions and understanding their importance to the people who interact with the stimuli. The findings of this study will eventually enable the identification of indicators that significantly influence people's positive or negative emotional states, which can then be used by stakeholders to devise effective strategies for future improvements.

Research paper thumbnail of Prelude to visual markers and user experience on extremist youtube videos

Journal of Engineering and Applied Sciences, 2018

Research paper thumbnail of Towards developing an algorithm in discriminating thin material using tri-axial tactile data from human tactile sensation

In order to increase the performance and efficiency of current tactile sensors, the study on the ... more In order to increase the performance and efficiency of current tactile sensors, the study on the versatility of the human hand and tactile function could provide excellent hint. Our objective is to develop a new algorithm based on comparing the behavior of human tactile mechanism (using psychophysics experiment) vs. a robotic hand (equipped with 3-axis tactile sensor) using stainless steel (SUS) foils and 1,000-yen bills as medium. The significance of tangential load is highlighted to distinguish between material thicknesses. The result from the first experiment shows that using normal vs. angled load, the Weber fraction is high during low thickness and decreased with increase of thickness. In the second experiment, we find that the ability to distinguish between sheet numbers improves by increasing tangential load compared to just normal load. Overall, it is noted that the tangential load makes the tactile sensor distinguish extremely thin material.

Research paper thumbnail of Kansei Wheelchair Design Based on KJ Method

Advanced Science Letters, May 1, 2017

Research paper thumbnail of Kansei/Affective Engineering and Web Design

CRC Press eBooks, Apr 19, 2016

Research paper thumbnail of Kansei Innovation

CRC Press eBooks, Feb 2, 2015

What Is Kansei? Everybody Has Kansei Let's Explore Kansei Kansei Is Expressed in Various Form... more What Is Kansei? Everybody Has Kansei Let's Explore Kansei Kansei Is Expressed in Various Forms and Shapes References Applying Kansei to Manufacturing Technology The Birth of the Doorless Assembly Line Human-Centered Production Line Cell Production System System That Creates Job Satisfaction and Purpose in Life References Kansei Service Innovation Organization Innovation in a Tenmaya Hiroshima Shop Shop Master System at Seibu Department Store Kagaya Service Innovation References Kansei and Organizational Management Suntory Amoeba Organization The Idea of a Mini Company The Birth of Motivation at Mitsubishi Electric Mechanism Result Produced from Small Group Activities Initiation of Hakuryuko Country Club Reference Activating Kansei in Product Development Activating Kansei when Creating a Product Recommend Customers Touch with Hands Human Living System New Refrigerator Development at Sharp Wacoal Good-Up Bra Hit Product in Komatsu Handrail Development Based on Customers' View Fun Use of a Toilet Foot Step: A Toilet Design Decide the Brand Name by Kansei Confectionary Package Design at Nestle Curable Bedsores Interior Design of Boeing References Global Strategy of Kansei Engineering Interaction with South Korea Interaction with Europe Development in Asia Growing Kansei General References for Kansei Engineering

Research paper thumbnail of User Requirements and Usability Testing on a Mobile Application for Food Ordering Canteens

Malaysian Journal of Medicine and Health Sciences, Apr 22, 2022

Introduction: In today's competitive world, people are rushing for meals between work. A long-tim... more Introduction: In today's competitive world, people are rushing for meals between work. A long-time queuing to wait for orders is not a good option. Furthermore, the pandemic situation has forced people to avoid crowds or close physical contact, resulting in the demand for food ordering applications. Existing applications, however, lack customization to specific consumer demands, such as the unique requirements for school students during a pandemic. Furthermore, there is currently little to no evidence-based information accessible about their quality. Thus, this study was conducted to identify requirements to cater for the supply and demand for food and beverages during school hours. Methods: In order to assess quality, a usability assessment was conducted using 15 usability test questions with school students and canteen operators (n=50). The testing protocol comprised pre/post-test surveys, a structured interview and task-performance (n=9) observation. Results: The Efficiency test shows most tasks were more than 90% of the time completed successfully with minimal errors. With a threshold of 78%, eight out of nine tasks were considered effective. Also, a score of more than 85% dominates the satisfaction tests, with an average mean of 4.54. An average score of 91% on the usability scale demonstrated excellent perception of the application's usability. The result also provides several recommendations for improvement. Conclusion: The ultimate design of the application is targeted to receive good acceptance and meet the users' demand. This will promote an efficient supply and demand system and improve the quality of life for consumers and canteen operators.

Research paper thumbnail of E-office for UiTM : a survey analysis / Nalini Dharmarajan, Anitawati Mohd Lokman and Zarina Zainol

E-Office consists of applications that support the administrative and management functions in the... more E-Office consists of applications that support the administrative and management functions in the office. These include scheduling system, booking system and leave application. In Universiti Teknologi MARA (UiTM), the staff force consists of nearly 15,000 academic and non-academic employees in 22 faculties and administrative offices. Preliminary studies reveal that there are problems in administrating office tasks. These problems include poor retrieval of information, poorly organized office jobs, out-of-date or inaccurate information, misplaced and poorly designed forms as well as there being no confidentiality and privacy for applicants. Therefore, the requirement to implement e-office applications is highly critical. However, there have been no formal studies in requirement analysis for E-Office applications in this institution. Accurate understanding of the user requirement is essential, as it will determine the acceptance and its subsequent usage of e-office applications. Thus a survey was carried out amongst staffs to identify the user requirement for e-office applications that need to be implemented in UiTM. The analysis of the results shows that the majority of the respondents gave positive responses towards e-office implementation.

Research paper thumbnail of Proceedings KEER2018, Go Green with Emotion : 7th International Conference on Kansei Engineering a Emotion Research 2018, 19-22 March 2018, Kuching, Malaysia

The KEER 2018 is the 7th event in a Conference Series held under the auspices of theJapan Society... more The KEER 2018 is the 7th event in a Conference Series held under the auspices of theJapan Society of Kansei Engineering (JSKE), theTaiwan Institute of Kansei (TIK), and theEuropean Kansei Group (EK ...

Research paper thumbnail of Economic warfare : are we vulnerable? / Farah Zamira Farush Khan and Anitawati Mohd Lokman

The views, opinions and technical recommendations expressed by the contributors and authors are e... more The views, opinions and technical recommendations expressed by the contributors and authors are entirely their own and do not necessarily reflect the views of the editors, the publisher and the university.

Research paper thumbnail of The many facades of religious extremism: A theoretical investigation of the unsolved and recurring conflict

ABSTRACT In this paper, the author provides detail discussions on the past studies of psychology ... more ABSTRACT In this paper, the author provides detail discussions on the past studies of psychology of religion, scholarly definition of religious extremism, issues regarding the term religious extremism, and theoretical foundation of extremism. Finally proposition of future studies in psychology of extremism is outlined.

Research paper thumbnail of Towards Human Values, Ethics and Positive Emotion in Good Governance: A Reliability Test of Good Governance Index Model

Advances in intelligent systems and computing, 2020

Research paper thumbnail of Unfolding emotions for creating happiness and quality of life in Malaysia's low‐income community using text mining

Journal of Community and Applied Social Psychology, Jul 18, 2023

Research paper thumbnail of Conceptual Model of Augmented Reality Mobile Application Design (ARMAD) to Enhance user Experience: An Expert Review

International Journal of Advanced Computer Science and Applications, 2022

Rapid technological advancement has altered the demands of user experience (UX) in product design... more Rapid technological advancement has altered the demands of user experience (UX) in product design. However, research has shown that there is a gap and paucity of conceptual and practical models in this research field that may serve as guidelines for the design of immersive technologies such as augmented reality (AR) applications. Identifying the variables and components that influence the enhancement of AR design is critical for creating a great UX. The literature indicated that emotion is the primary driver of the UX. Therefore, this study proposed a conceptual design model for AR mobile application that incorporates user interface, interaction, and content design elements while taking their emotions into consideration in order to improve the UX. The focus of this study is to evaluate the proposed conceptual design model of augmented reality mobile application design (ARMAD) through expert reviews. Feedbacks from the expert reviewers are compiled and illustrated in order to refine the initial ARMAD model. The findings showed that majority of the expert reviewers agreed that the conceptual design model is suitable to be used as guideline in designing AR applications that enhances the UX through emotional elicitation. Accordingly, ARMAD model has been refined according to the feedback and suggestions from the expert reviewers. This model will provide researchers and practitioners insight into the essence of AR design that influence the user experience.