E-office for UiTM : a survey analysis / Nalini Dharmarajan, Anitawati Mohd Lokman and Zarina Zainol (original) (raw)
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e-Office consists of applications that support the administrative and management functions in the office. These include scheduling system, booking system and leave application. In Universiti Teknologi MARA (UiTM), the staff force consists of nearly 15,000 academic and non-academic employees in 22 faculties and administrative offices. Problem faces by staffs include poor retrieval of information, poorly organized office jobs, out-of-date or inaccurate information, misplaced and poorly designed forms and so forth. Therefore, the need to implement e-office is crucial as to improve the situation. There have been no formal studies in requirement analysis for e-office applications in this institution. Accurate understanding of the user requirement is essential, as it will determine the acceptance and its subsequent usage of e-office applications. A survey was performed amongst staffs to identify the user requirement for e-office in UiTM. The results proved that the majority of the respond...
A Framework for E-Office in UiTM
2005
E-office consists of applications that support the administrative and management functions of the office. These include scheduling system, booking system and leave application. In Universiti Teknologi MARA (UiTM), the staff force consists of nearly 15,000 academic and non-academic employees in 22 faculties and administrative offices. Currently the staffs face problems in administrating office tasks. These problems include poor retrieval of information, poorly organized office jobs, out-of-date or inaccurate information, misplaced and poorly designed forms as well as there being no confidentiality and privacy for applicants. Therefore, the requirement to implement e-office applications is highly critical. However, there have been no formal studies in requirement analysis for E-Office applications in this institution. Accurate understanding of the user requirement is essential, as it will determine the acceptance and its subsequent usage of e-office applications. Thus a survey was carried out amongst staffs to identify the user requirement for e-office applications that need to be implemented in UiTM. The analysis of the results shows that the majority of the respondents gave positive responses towards e-office implementation. Based on the result, we have come out with a framework for the e-office applications.
E-office Users Experience, Drivers and Obstacles
International Journal of Engineering & Technology, 2018
Document management in an organization is very important because it is not only to facilitate the documents retrieval, but also to enhance the competitive power of the organization. For this purpose, Faculty of Vocational Studies Airlangga University applies electronic document management, called e-office. The e-office system is implemented to manage the existing administration system at Airlangga University, where users can create letters, make deliveries, receive letters, reply letters and make memos. This study aims to determine e-office utilization in the environment of the Faculty of Vocational Studies Airlangga University. Research method used is a descriptive quantitative approach. The target population in this research is Vocational Faculty Employee who has e-office account. The sampling technique used is a census technique or a full sample. The results show that not all e-office account owners have a habit of accessing e-office every day. The most done activity when accessi...
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