Christopher Mensah - Academia.edu (original) (raw)

Papers by Christopher Mensah

Research paper thumbnail of Residents’ Satisfaction and Behavioural Intention with Asogli Yam Festival in Ghana

International journal of Asian social science, Mar 1, 2013

Almost every ethnic group in Ghana celebrates some form of annual community festival. Due to thei... more Almost every ethnic group in Ghana celebrates some form of annual community festival. Due to their cultural significance in the setup of communities, Ghanaian festivals have attracted empirical investigations. However, residents’ festival satisfaction and behavioural intentions remain unexplored. Using Asogli Yam Festival, the study examined residents’ evaluation of attributes of the festival as well as the socio-demographic influence on residents’ satisfaction with the festival. Face-to-face questionnaires were administered to 471 residents aged 18 and above in public places as well as houses in the community via convenience sampling procedure. Generally, respondents were indifferent towards their evaluation of attributes of the festival with the only notable exception being the durbar. Overall, majority of the respondents were satisfied with the festival. Results indicate an asymmetric relationship between attribute and overall levels of satisfaction. Gender was not found to a significant determinant of overall satisfaction with the festival. Generally, majority of residents are likely to participate in future Asogli Yam festivals. Residents with high involvement in the festival indicated higher satisfaction levels and were more likely to participate in future festivals than residents with low involvement were.

Research paper thumbnail of Work leisure conflict, job stress, life satisfaction and turnover intention of hotel workers in Accra, Ghana

Journal of Human Resources in Hospitality & Tourism, Mar 6, 2023

Research paper thumbnail of Tipping and employee attitudes in the hotel sector: extrinsic reward expectancy perspective

Journal of Foodservice Business Research

Research paper thumbnail of Compulsory citizenship behaviour and job outcome among unpaid interns: the buffering role of perceived co-worker support

Higher Education, Skills and Work-Based Learning

PurposeThe study aims to examine the moderating influence of perceived co-worker support in the n... more PurposeThe study aims to examine the moderating influence of perceived co-worker support in the nexus between compulsory citizenship behaviour, job involvement and social loafing amongst university interns.Design/methodology/approachFour hundred and sixty-two) respondents took part in the study by completing a self-reported questionnaire distributed via online WhatsApp platform. The respondents were selected using multistage sampling technique. The data were processed and analysed using IBM SPSS version 24 and PLS-SEM, respectively.FindingsResults reveal interns’ experience of compulsory citizenship behaviour positively influences their social loafing and negatively influences their job involvement. Furthermore, the support received from co-workers’ reduces the negative influence of compulsory citizenship behaviour on interns’ (1) social loafing and (2) job involvement. Research limitationsThe study’s main limitations have been identified as the type of organisation in which the int...

Research paper thumbnail of Research methods anxiety, attitude, self-efficacy and academic effort: A social cognitive theory perspective

Research paper thumbnail of Faculty Bullying Tendencies: Evidence from a Ghanaian Technical University

Research paper thumbnail of Student Adjustment During COVID-19 Pandemic: Exploring the Moderating Role of University Support

Research paper thumbnail of Mapping Hospitality and Tourism Internship Research: A Bibliometric and Integrative Review

Journal of Hospitality & Tourism Education

Research paper thumbnail of Covid19Research_Data set final.sav

The data and materials that support the results or analyses of the study. A cross-sectional quant... more The data and materials that support the results or analyses of the study. A cross-sectional quantitative approach was adopted for the study. A convenient sample of 1119 undergraduate students from two universities in the Volta Region of Ghana completed self-administered questionnaires following the appropriate ethical approval. The data were analyzed using descriptive statistics, Kruskal Wallis and Mann Whitney <i>U</i>-tests drawing on IBM Statistical Package for Social Sciences version 25.0.<br>

Research paper thumbnail of Optimism and intellectual engagement: a mediating moderating role of academic self-efficacy and academic burnout

Journal of Applied Research in Higher Education

PurposeThe study examines a mediated, moderated process of students' intellectual engagement ... more PurposeThe study examines a mediated, moderated process of students' intellectual engagement from optimism, academic self-efficacy and academic burnout.Design/methodology/approachFive hundred and twenty-seven participants who completed a self-reported questionnaire were selected using a convenient sampling technique. PLSc was used to test the proposed hypotheses.FindingsResults showed that optimism positively affects students' intellectual engagement and academic self-efficacy. Additionally, academic self-efficacy correlates positively with students' intellectual engagement and further mediates the relationship between optimism and intellectual engagement. Finally, the moderation effect of academic burnout was positive and non-significant.Originality/valueThis paper is among the first to have tested a model including optimism, academic self-efficacy, intellectual engagement and academic burnout in a university setup from a developing country perspective.

Research paper thumbnail of The Influence of Distributive Justice on Job Attitudes and Life Satisfaction of Hotel Workers

Research paper thumbnail of COVID-19, Parental Job Losses, Online Learning Anxiety, and Social Support of Hospitality and Tourism Students

Journal of Hospitality & Tourism Education

Research paper thumbnail of COVID-19, Financial Anxiety and the Psychological Well-being of Hotel Workers

International Journal of Hospitality & Tourism Administration, Mar 30, 2022

The novel coronavirus (COVID-19) has inflicted unprecedented damage on the hospitality and touris... more The novel coronavirus (COVID-19) has inflicted unprecedented damage on the hospitality and tourism industry. However, the mental health fallout of COVID-19 on hotel employees is yet to receive empirical attention. This study, therefore, examines the consequences of COVID-19 on the psychological well-being and financial anxiety of hotel employees. An online survey distributed via a social networking site generated 173 responses, which were analyzed using descriptive statistics and PLS-SEM. The results of the study indicated that COVID-19 risk perception intensified financial anxiety among hotel employees while reducing their social functioning capability. Financial anxiety elicits psychological distress among hotel workers while weakening their social functioning. The relationship between COVID-19 risk perception and psychological distress was mediated by financial anxiety. Implications for hotel practitioners and policymakers are discussed. [ FROM AUTHOR] Copyright of International Journal of Hospitality & Tourism Administration is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)

Research paper thumbnail of Gender and career path association with fear and adherence to Covid-19 protocols among university students

Cogent Psychology

The study explored the association between gender and fear of Covid-19 and compliance with its sa... more The study explored the association between gender and fear of Covid-19 and compliance with its safety protocols among health and non-health university students. The study sought to ascertain whether fear of Covid-19 and adherence to its protective measures would vary between male and female students of healthcare and non-healthcare university students. Using a cross-sectional quantitative research design, a convenient sample of 1119 undergraduate students selected from two universities in the Volta Region of Ghana completed self-administered questionnaires. Descriptive statistics and Mann Whitney U-test were conducted using IBM Statistical Package for Social Sciences version 25 and R software. There was no significant difference (p=0.14) in the levels of fear of Covid-19 for male and female undergraduate students. However, there were significant differences in the adherence to Covid-19 safety measures with respect to male and female students (p=0.01). Lastly, fear of Covid-19 and adherence to its safety measures differed significantly between healthcare and non-healthcare students (p=0.00). Among students, fear of Covid-19 was independent of gender. However, female students are better adherents of Covid-19 safety measures than males. Also, non-healthcare students are more likely to experience greater fear of Covid-19 and adhere to its safety measures than their healthcare counterparts. Keywords: Covid-19, fear, adherence, gender, safety measures

Research paper thumbnail of Self-efficacy and academic programme satisfaction: mediating effect of meaningfulness of study

International Journal of Educational Management, 2022

PurposeThe paper examined the mediating effect of meaningfulness of study on the relation between... more PurposeThe paper examined the mediating effect of meaningfulness of study on the relation between self-efficacy and academic programme satisfaction within higher education setup.Design/methodology/approachA total of 376 randomly selected students took part in the study by completing a self-reported survey. Data were analysed using PLS-SEM.FindingsResults suggest self-efficacy and meaningfulness of studies positively predict student's satisfaction with academic programme. Besides, meaningfulness of study mediates the relation between self-efficacy and student's satisfaction of academic programme.Originality/valueThis study is one of the first to provide empirical evidence of the influence of meaningfulness of studies on self-efficacy and student academic programme satisfaction in the higher education context.

Research paper thumbnail of Job-client gender context and sexual harassment vulnerability within the hotel sector

International Journal of Hospitality & Tourism Administration, 2019

ABSTRACT This study examined the influence of job-client gender context and personal characterist... more ABSTRACT This study examined the influence of job-client gender context and personal characteristics on sexual harassment vulnerability of hotel employees in Accra, Ghana. Data for the study were solicited from 583 employees working in 55 hotels and analyzed using descriptive statistics, Chi-square test of independence and Kruskal-Wallis tests. Result of the study indicates that young and unmarried front office and food and beverage female employees are relatively predisposed to sexual harassment in hotel workplaces. Sexual harassment victimization in the hotel workspaces is associated with daily routine activities of employees as well as demographic characteristics whereas job-client gender context appears limited in explaining the sexual harassment vulnerability of hotel employees.

Research paper thumbnail of Fruit and Vegetable Consumption Patterns and Preferences of Students in a Ghanaian Polytechnic

Fruits and Vegetables (FVs) consumption is a critical route to long life and good health. Althoug... more Fruits and Vegetables (FVs) consumption is a critical route to long life and good health. Although the consumption of fruit and vegetable is strongly associated with lower risk of cardiovascular diseases, hypertension, diabetes, gastrointestinal diseases and obesity, consumption levels among school-aged children and adults are notably lower than the recommended amount of 400g per day, a quantity approximately equivalent to 5 servings per day. This research therefore evaluated the consumption and preference patterns of FVs among tertiary students in Ho Polytechnic, Ghana. A cross-sectional quantitative design was used to conveniently sample 449 students across the four faculties of the institution who provided data for the study via the completion of a structured questionnaire. Results of the study indicated that majority of respondents surveyed did not consume fruits 1-3 times a day contrary to a regular consumption of vegetables 1 – 3 times a day. Frequently consumed fruits were ba...

Research paper thumbnail of Tourism and Hospitality Research in the Peripheries: Thematic Focus and a Research Agenda from Ghana

African Journal of Hospitality, Tourism and Leisure, 2021

Increasing debates on decolonising tourism and hospitality knowledge production have emerged in t... more Increasing debates on decolonising tourism and hospitality knowledge production have emerged in the context of a largely Western-dominated canon of the research production and dissemination system. This paper contributes to these debates by highlighting and centring the research in and on Ghana. This is accomplished by reviewing and synthesising 238 tourism and hospitality articles authored by 520 authors over 31 years through content analysis. The sample shows a trend toward increased use of quantitative methodology, multiple authorship and underrepresentation of hospitality research. By outlining current thematic convergence, divergence and omissions, we set out a future research agenda. Our findings demonstrate that while research productivity has been increasing consistently , there is a very limited representation of Ghanaian (African) tourism and hospitality research scholarship in the top-tier tourism and hospitality journals. This raises concerns about the need and challenge...

Research paper thumbnail of Internship Work-related Stress: A Comparative Study between Hospitality and Marketing Students

Journal of Hospitality & Tourism Education, 2020

Occupational stress among full-time employees has attracted considerable research attention. Howe... more Occupational stress among full-time employees has attracted considerable research attention. However, rarely have hospitality and marketing interns been the focus of work stress empirical investigations. This study explores perceived workplace stress experiences and its effects on internship satisfaction and turnover intention among hospitality and marketing students in a Ghanaian technical university. A sample of 285 respondents, conveniently selected, completed self-structured questionnaire. Data were analyzed using descriptive statistics, factor analysis, and Mann Whitney U test. The commonly reported work stressors were "no pay" "repetitive work," "transportation challenges," "different supervisor requirement," and long working hours". Conspicuously, hospitality students reported higher levels of stress compared to marketing students. Most importantly, stress was related to lower internship satisfaction but higher levels of turnover intentions among students. Implications of the findings for practice are discussed.

Research paper thumbnail of Perceived mistreatment at a university: hospitality versus non-hospitality students in Ghana

Journal of Teaching in Travel & Tourism, 2019

With the exception of medical schools, student mistreatment in higher education institutions has ... more With the exception of medical schools, student mistreatment in higher education institutions has attracted limited empirical investigations. This study examined mistreatment of hospitality and nonhospitality students in a Ghanaian technical university. After being selected conveniently, 344 students completed self-administered questionnaires. Results of the study indicated that a considerable proportion of the university students were mistreated mostly by departmental lecturers and classmates at lecture halls, practical kitchens and hostels. Hospitality students were more likely than other students to perceive higher levels of mistreatment. This study adds to the scant literature on students' interpersonal misconduct experiences in the higher education setup.

Research paper thumbnail of Residents’ Satisfaction and Behavioural Intention with Asogli Yam Festival in Ghana

International journal of Asian social science, Mar 1, 2013

Almost every ethnic group in Ghana celebrates some form of annual community festival. Due to thei... more Almost every ethnic group in Ghana celebrates some form of annual community festival. Due to their cultural significance in the setup of communities, Ghanaian festivals have attracted empirical investigations. However, residents’ festival satisfaction and behavioural intentions remain unexplored. Using Asogli Yam Festival, the study examined residents’ evaluation of attributes of the festival as well as the socio-demographic influence on residents’ satisfaction with the festival. Face-to-face questionnaires were administered to 471 residents aged 18 and above in public places as well as houses in the community via convenience sampling procedure. Generally, respondents were indifferent towards their evaluation of attributes of the festival with the only notable exception being the durbar. Overall, majority of the respondents were satisfied with the festival. Results indicate an asymmetric relationship between attribute and overall levels of satisfaction. Gender was not found to a significant determinant of overall satisfaction with the festival. Generally, majority of residents are likely to participate in future Asogli Yam festivals. Residents with high involvement in the festival indicated higher satisfaction levels and were more likely to participate in future festivals than residents with low involvement were.

Research paper thumbnail of Work leisure conflict, job stress, life satisfaction and turnover intention of hotel workers in Accra, Ghana

Journal of Human Resources in Hospitality & Tourism, Mar 6, 2023

Research paper thumbnail of Tipping and employee attitudes in the hotel sector: extrinsic reward expectancy perspective

Journal of Foodservice Business Research

Research paper thumbnail of Compulsory citizenship behaviour and job outcome among unpaid interns: the buffering role of perceived co-worker support

Higher Education, Skills and Work-Based Learning

PurposeThe study aims to examine the moderating influence of perceived co-worker support in the n... more PurposeThe study aims to examine the moderating influence of perceived co-worker support in the nexus between compulsory citizenship behaviour, job involvement and social loafing amongst university interns.Design/methodology/approachFour hundred and sixty-two) respondents took part in the study by completing a self-reported questionnaire distributed via online WhatsApp platform. The respondents were selected using multistage sampling technique. The data were processed and analysed using IBM SPSS version 24 and PLS-SEM, respectively.FindingsResults reveal interns’ experience of compulsory citizenship behaviour positively influences their social loafing and negatively influences their job involvement. Furthermore, the support received from co-workers’ reduces the negative influence of compulsory citizenship behaviour on interns’ (1) social loafing and (2) job involvement. Research limitationsThe study’s main limitations have been identified as the type of organisation in which the int...

Research paper thumbnail of Research methods anxiety, attitude, self-efficacy and academic effort: A social cognitive theory perspective

Research paper thumbnail of Faculty Bullying Tendencies: Evidence from a Ghanaian Technical University

Research paper thumbnail of Student Adjustment During COVID-19 Pandemic: Exploring the Moderating Role of University Support

Research paper thumbnail of Mapping Hospitality and Tourism Internship Research: A Bibliometric and Integrative Review

Journal of Hospitality & Tourism Education

Research paper thumbnail of Covid19Research_Data set final.sav

The data and materials that support the results or analyses of the study. A cross-sectional quant... more The data and materials that support the results or analyses of the study. A cross-sectional quantitative approach was adopted for the study. A convenient sample of 1119 undergraduate students from two universities in the Volta Region of Ghana completed self-administered questionnaires following the appropriate ethical approval. The data were analyzed using descriptive statistics, Kruskal Wallis and Mann Whitney <i>U</i>-tests drawing on IBM Statistical Package for Social Sciences version 25.0.<br>

Research paper thumbnail of Optimism and intellectual engagement: a mediating moderating role of academic self-efficacy and academic burnout

Journal of Applied Research in Higher Education

PurposeThe study examines a mediated, moderated process of students' intellectual engagement ... more PurposeThe study examines a mediated, moderated process of students' intellectual engagement from optimism, academic self-efficacy and academic burnout.Design/methodology/approachFive hundred and twenty-seven participants who completed a self-reported questionnaire were selected using a convenient sampling technique. PLSc was used to test the proposed hypotheses.FindingsResults showed that optimism positively affects students' intellectual engagement and academic self-efficacy. Additionally, academic self-efficacy correlates positively with students' intellectual engagement and further mediates the relationship between optimism and intellectual engagement. Finally, the moderation effect of academic burnout was positive and non-significant.Originality/valueThis paper is among the first to have tested a model including optimism, academic self-efficacy, intellectual engagement and academic burnout in a university setup from a developing country perspective.

Research paper thumbnail of The Influence of Distributive Justice on Job Attitudes and Life Satisfaction of Hotel Workers

Research paper thumbnail of COVID-19, Parental Job Losses, Online Learning Anxiety, and Social Support of Hospitality and Tourism Students

Journal of Hospitality & Tourism Education

Research paper thumbnail of COVID-19, Financial Anxiety and the Psychological Well-being of Hotel Workers

International Journal of Hospitality & Tourism Administration, Mar 30, 2022

The novel coronavirus (COVID-19) has inflicted unprecedented damage on the hospitality and touris... more The novel coronavirus (COVID-19) has inflicted unprecedented damage on the hospitality and tourism industry. However, the mental health fallout of COVID-19 on hotel employees is yet to receive empirical attention. This study, therefore, examines the consequences of COVID-19 on the psychological well-being and financial anxiety of hotel employees. An online survey distributed via a social networking site generated 173 responses, which were analyzed using descriptive statistics and PLS-SEM. The results of the study indicated that COVID-19 risk perception intensified financial anxiety among hotel employees while reducing their social functioning capability. Financial anxiety elicits psychological distress among hotel workers while weakening their social functioning. The relationship between COVID-19 risk perception and psychological distress was mediated by financial anxiety. Implications for hotel practitioners and policymakers are discussed. [ FROM AUTHOR] Copyright of International Journal of Hospitality & Tourism Administration is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)

Research paper thumbnail of Gender and career path association with fear and adherence to Covid-19 protocols among university students

Cogent Psychology

The study explored the association between gender and fear of Covid-19 and compliance with its sa... more The study explored the association between gender and fear of Covid-19 and compliance with its safety protocols among health and non-health university students. The study sought to ascertain whether fear of Covid-19 and adherence to its protective measures would vary between male and female students of healthcare and non-healthcare university students. Using a cross-sectional quantitative research design, a convenient sample of 1119 undergraduate students selected from two universities in the Volta Region of Ghana completed self-administered questionnaires. Descriptive statistics and Mann Whitney U-test were conducted using IBM Statistical Package for Social Sciences version 25 and R software. There was no significant difference (p=0.14) in the levels of fear of Covid-19 for male and female undergraduate students. However, there were significant differences in the adherence to Covid-19 safety measures with respect to male and female students (p=0.01). Lastly, fear of Covid-19 and adherence to its safety measures differed significantly between healthcare and non-healthcare students (p=0.00). Among students, fear of Covid-19 was independent of gender. However, female students are better adherents of Covid-19 safety measures than males. Also, non-healthcare students are more likely to experience greater fear of Covid-19 and adhere to its safety measures than their healthcare counterparts. Keywords: Covid-19, fear, adherence, gender, safety measures

Research paper thumbnail of Self-efficacy and academic programme satisfaction: mediating effect of meaningfulness of study

International Journal of Educational Management, 2022

PurposeThe paper examined the mediating effect of meaningfulness of study on the relation between... more PurposeThe paper examined the mediating effect of meaningfulness of study on the relation between self-efficacy and academic programme satisfaction within higher education setup.Design/methodology/approachA total of 376 randomly selected students took part in the study by completing a self-reported survey. Data were analysed using PLS-SEM.FindingsResults suggest self-efficacy and meaningfulness of studies positively predict student's satisfaction with academic programme. Besides, meaningfulness of study mediates the relation between self-efficacy and student's satisfaction of academic programme.Originality/valueThis study is one of the first to provide empirical evidence of the influence of meaningfulness of studies on self-efficacy and student academic programme satisfaction in the higher education context.

Research paper thumbnail of Job-client gender context and sexual harassment vulnerability within the hotel sector

International Journal of Hospitality & Tourism Administration, 2019

ABSTRACT This study examined the influence of job-client gender context and personal characterist... more ABSTRACT This study examined the influence of job-client gender context and personal characteristics on sexual harassment vulnerability of hotel employees in Accra, Ghana. Data for the study were solicited from 583 employees working in 55 hotels and analyzed using descriptive statistics, Chi-square test of independence and Kruskal-Wallis tests. Result of the study indicates that young and unmarried front office and food and beverage female employees are relatively predisposed to sexual harassment in hotel workplaces. Sexual harassment victimization in the hotel workspaces is associated with daily routine activities of employees as well as demographic characteristics whereas job-client gender context appears limited in explaining the sexual harassment vulnerability of hotel employees.

Research paper thumbnail of Fruit and Vegetable Consumption Patterns and Preferences of Students in a Ghanaian Polytechnic

Fruits and Vegetables (FVs) consumption is a critical route to long life and good health. Althoug... more Fruits and Vegetables (FVs) consumption is a critical route to long life and good health. Although the consumption of fruit and vegetable is strongly associated with lower risk of cardiovascular diseases, hypertension, diabetes, gastrointestinal diseases and obesity, consumption levels among school-aged children and adults are notably lower than the recommended amount of 400g per day, a quantity approximately equivalent to 5 servings per day. This research therefore evaluated the consumption and preference patterns of FVs among tertiary students in Ho Polytechnic, Ghana. A cross-sectional quantitative design was used to conveniently sample 449 students across the four faculties of the institution who provided data for the study via the completion of a structured questionnaire. Results of the study indicated that majority of respondents surveyed did not consume fruits 1-3 times a day contrary to a regular consumption of vegetables 1 – 3 times a day. Frequently consumed fruits were ba...

Research paper thumbnail of Tourism and Hospitality Research in the Peripheries: Thematic Focus and a Research Agenda from Ghana

African Journal of Hospitality, Tourism and Leisure, 2021

Increasing debates on decolonising tourism and hospitality knowledge production have emerged in t... more Increasing debates on decolonising tourism and hospitality knowledge production have emerged in the context of a largely Western-dominated canon of the research production and dissemination system. This paper contributes to these debates by highlighting and centring the research in and on Ghana. This is accomplished by reviewing and synthesising 238 tourism and hospitality articles authored by 520 authors over 31 years through content analysis. The sample shows a trend toward increased use of quantitative methodology, multiple authorship and underrepresentation of hospitality research. By outlining current thematic convergence, divergence and omissions, we set out a future research agenda. Our findings demonstrate that while research productivity has been increasing consistently , there is a very limited representation of Ghanaian (African) tourism and hospitality research scholarship in the top-tier tourism and hospitality journals. This raises concerns about the need and challenge...

Research paper thumbnail of Internship Work-related Stress: A Comparative Study between Hospitality and Marketing Students

Journal of Hospitality & Tourism Education, 2020

Occupational stress among full-time employees has attracted considerable research attention. Howe... more Occupational stress among full-time employees has attracted considerable research attention. However, rarely have hospitality and marketing interns been the focus of work stress empirical investigations. This study explores perceived workplace stress experiences and its effects on internship satisfaction and turnover intention among hospitality and marketing students in a Ghanaian technical university. A sample of 285 respondents, conveniently selected, completed self-structured questionnaire. Data were analyzed using descriptive statistics, factor analysis, and Mann Whitney U test. The commonly reported work stressors were "no pay" "repetitive work," "transportation challenges," "different supervisor requirement," and long working hours". Conspicuously, hospitality students reported higher levels of stress compared to marketing students. Most importantly, stress was related to lower internship satisfaction but higher levels of turnover intentions among students. Implications of the findings for practice are discussed.

Research paper thumbnail of Perceived mistreatment at a university: hospitality versus non-hospitality students in Ghana

Journal of Teaching in Travel & Tourism, 2019

With the exception of medical schools, student mistreatment in higher education institutions has ... more With the exception of medical schools, student mistreatment in higher education institutions has attracted limited empirical investigations. This study examined mistreatment of hospitality and nonhospitality students in a Ghanaian technical university. After being selected conveniently, 344 students completed self-administered questionnaires. Results of the study indicated that a considerable proportion of the university students were mistreated mostly by departmental lecturers and classmates at lecture halls, practical kitchens and hostels. Hospitality students were more likely than other students to perceive higher levels of mistreatment. This study adds to the scant literature on students' interpersonal misconduct experiences in the higher education setup.