David Martínez Iñigo - Academia.edu (original) (raw)

Papers by David Martínez Iñigo

Research paper thumbnail of Corrigendum: Using interpersonal affect regulation in simulated healthcare consultations: an experimental investigation of self-control resource depletion

Frontiers in Psychology, Jul 10, 2018

A corrigendum on Using interpersonal affect regulation in simulated healthcare consultations: an ... more A corrigendum on Using interpersonal affect regulation in simulated healthcare consultations: an experimental investigation of self-control resource depletion

Research paper thumbnail of Barreras a la contribución de la psicología del trabajo y de las organizaciones al estudio de las relaciones laborales. Estudio exploratorio en una organización sindical Chronicle of what would have been and it was not: difficulties for the contribution of work and organizational psychology to th...

Barreras a la contribución de la psicología del trabajo y de las organizaciones al estudio de las... more Barreras a la contribución de la psicología del trabajo y de las organizaciones al estudio de las relaciones laborales. Estudio exploratorio en una organización sindical

Research paper thumbnail of Barreras a la contribución de la Psicología del Trabajo y de las Organizaciones al estudio de las relaciones laborales (II). Estudio exploratorio en una muestra de futuros profesionales Barriers to the contributions of work and Organizational Psychology to the study of labour relations (II). An e...

Proyecto académico sin fines de lucro, desarrollado bajo la iniciativa de acceso abierto REVISTA ... more Proyecto académico sin fines de lucro, desarrollado bajo la iniciativa de acceso abierto REVISTA DE PSICOLOGÍA DEL TRABAJO Y DE LAS ORGANIZACIONES 135 Artículo Barreras a la contribución de la Psicología del Trabajo y de las Organizaciones al estudio de las relaciones laborales (II). Estudio exploratorio en una muestra de futuros profesionales Barriers to the contributions of work and Organizational Psychology to the study of labour relations (II). An exploratory study in a sample of future professionals

Research paper thumbnail of Validation of an Attributional and Distributive Justice Mediational Model on the Effects of Surface Acting on Emotional Exhaustion: An Experimental Study

International Journal of Environmental Research and Public Health, Jul 14, 2021

This article is an open access article distributed under the terms and conditions of the Creative... more This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY

Research paper thumbnail of The mediating role of shops stewards´ union citizenship behaviour in the relationship between shop stewards and union members’ loyalty: a multilevel analysis

European Journal of Work and Organizational Psychology, Jul 23, 2020

ABSTRACT We examined the role of shop stewards’ union citizenship behaviours in the transmission ... more ABSTRACT We examined the role of shop stewards’ union citizenship behaviours in the transmission of their attitude of union loyalty to rank-and-file union members. We hypothesized that union members (N = 1138) assimilate shop stewards’ (N = 312) union loyalty by observing their participation behaviours. Data on shop stewards´ union behaviours were both self-reported and informed by union members. The results from multilevel analyses confirmed that leaders’ union loyalty was positively associated with union members’ loyalty. In addition, the relation between shop stewards and union members’ loyalty was fully mediated by members’ perceptions of shop stewards’ participation. The practical and theoretical implications of this study are discussed.

Research paper thumbnail of The mediating role of distributive justice perceptions in the relationship between emotion regulation and emotional exhaustion in healthcare workers

Work & Stress, Jan 2, 2016

This is a repository copy of The mediating role of distributive justice perceptions in the relati... more This is a repository copy of The mediating role of distributive justice perceptions in the relationship between emotion regulation and emotional exhaustion in healthcare workers.

Research paper thumbnail of Do the Behaviors of Early Childhood Education Teachers Promote Children's Progressive Autonomy? The Role of Interpersonal Emotional Regulation and its Consequences for Teachers' Occupational Well-Being

International Journal of Early Childhood

Despite its centrality within the Convention on the Rights of the Child, teachers’ behaviors prom... more Despite its centrality within the Convention on the Rights of the Child, teachers’ behaviors promoting progressive autonomy, the psychological processes involved in their implementation and their consequences for teachers’ well-being has been neglected. Two studies assess early childhood teachers’ promoting progressive autonomy behaviors and their relationship with their strategies to regulate children’s emotions and their own job well-being. Overall, results support the presence of a virtuous circle where teachers use of strategies improving children’s emotions is associated to higher levels of progressive autonomy promotion and job well-being which in turn has been related to willingness to use affect improvement strategies.

Research paper thumbnail of Validation of an Attributional and Distributive Justice Mediational Model on the Effects of Surface Acting on Emotional Exhaustion: An Experimental Study

International Journal of Environmental Research and Public Health, 2021

Previous research has shown that surface acting—displaying an emotion that is dissonant with inne... more Previous research has shown that surface acting—displaying an emotion that is dissonant with inner feelings—negatively impacts employees’ well-being. However, most studies have neglected the meaning that employees develop around emotional demands requiring surface acting. This study examined how employees’ responsibility attributions of client behavior demanding surface acting influence employees’ emotional exhaustion, and the mediational role of distributive justice in this relationship. Relying on Fairness Theory, it was expected that employees’ responsibility attributions of client behavior demanding emotion regulation would be related to their perceptions of distributive injustice during the service encounter, which in turn would mediate the effects of responsibility attribution on emotional exhaustion. In addition, drawing on the conservation of resources model, we contended that leader support would moderate the impact of distributive injustice on emotional exhaustion. Two sce...

Research paper thumbnail of The effects of patient's frequency of attendance and etiology of symptoms, on the General Practitioners wellbeing

European Review of Applied Psychology, 2021

Abstract Introduction The presence of Medically Unexplained Symptoms and a high Frequency of Atte... more Abstract Introduction The presence of Medically Unexplained Symptoms and a high Frequency of Attendance negatively affects the General Practitioners’ (GP) wellbeing. Although, overlapping between both phenomena is partial, with a number of frequent attenders reporting medically unexplained symptoms during consultation, there is no evidence on how GP's well-being it is affected by the specific main effects of these factors and their interaction. Evidence is also scant on the psychological processes explaining the negative impact of attendance and the etiology of symptoms on GP's wellbeing. Objective Drawing on the Job Demand-Control and the Conservation of Resource stress models, this paper tests the moderating effects of the GP’ perception of patient's attendance and etiology of symptoms on the relationship between patient's demands and feedback on the GP's wellbeing. Method A total of 105 volunteer GPs self-reported on the study variables through an experience sampling methodology after 898 patients’ consultation. Patients attendance and etiology of symptoms were categorized according to the physician self-perception and an external criterion (organizational records). Results Perception of Patients Frequent Attendance and Medically Unexplained Symptoms were positively related to physician's Emotional Exhaustion. Contrary to expected the test of the moderation effects of patients characteristics on the relation between patient's demands and feedback and the GP's emotional exhaustion were stronger for normal attenders compared with frequent attenders. An ad hoc study shows this unexplained result is related to the GP's expectations on Frequent vs. normal attenders’ behaviors. No significant results were found when the external criterion of classification was used. Conclusion Combined analysis of Frequency of Attendance and Etiology of Symptoms lead to a better understanding of the GP's decreased wellbeing. Also, the perception of the strain level (demands/positive feedback levels) associated to the consultation with different types of patients contribute to explain the consequences for the GP's wellbeing, especially when GP's expectations on patient's behaviors are violated.

Research paper thumbnail of The role of prison officers’ regulation of inmates affect on their exposure to violent behaviours and the development of PTSD symptoms

European Journal of Psychotraumatology, 2021

Background: Interactions with inmates are a major source of stress for prison officers. Given the... more Background: Interactions with inmates are a major source of stress for prison officers. Given the conflicting nature of this relationship, violent behaviours towards prison officers are not uncommon, posing a threat to their psychological well-being. Objective: This study analyses the role that the strategies prison officers use to regulate inmates' emotions have on the frequency of inmates' violent behaviour and on the presence of posttraumatic stress symptoms in prison officers. Based on interactional models of emotional regulation, a model is proposed in which interpersonal regulation has an indirect effect on PTSD symptoms mediated by the response of the inmate. Method: A total of 424 prison officers employed at 5 Uruguayan prisons completed a questionnaire. Results: The results confirm that emotional regulation strategies are related to inmates' violent behaviour, which in turn affects prison officers' PTSD symptoms. In particular, prison officers use of strategies to improve inmates' affect reduces the level of inmate´s violent behaviours that mediate the negative relationship between affect-improving strategies and officers' PTSD symptoms. The mediating role of inmates' violent behaviour is also confirmed for the positive relationship between affect-worsening strategies and PTSD symptoms. Unexpected results for affect-worsening strategies suggest the presence of a conflict escalation cycle. Conclusion: The impact of the interpersonal regulation of the affect of inmates on the quality of prison officer-inmate relationships and on the exposure of prison officers to potentially traumatic violent events must be taken into account in the analysis of PTSD symptom development. The practical implications for the reduction of the exposure to potentially traumatic violent events and the prevention of PTSD symptoms among prison officers are discussed.

Research paper thumbnail of The mediating role of shops stewards´ union citizenship behaviour in the relationship between shop stewards and union members’ loyalty: a multilevel analysis

European Journal of Work and Organizational Psychology, 2020

ABSTRACT We examined the role of shop stewards’ union citizenship behaviours in the transmission ... more ABSTRACT We examined the role of shop stewards’ union citizenship behaviours in the transmission of their attitude of union loyalty to rank-and-file union members. We hypothesized that union members (N = 1138) assimilate shop stewards’ (N = 312) union loyalty by observing their participation behaviours. Data on shop stewards´ union behaviours were both self-reported and informed by union members. The results from multilevel analyses confirmed that leaders’ union loyalty was positively associated with union members’ loyalty. In addition, the relation between shop stewards and union members’ loyalty was fully mediated by members’ perceptions of shop stewards’ participation. The practical and theoretical implications of this study are discussed.

Research paper thumbnail of Using interpersonal affect regulation in simulated healthcare consultations: an experimental investigation of self-control resource depletion

Frontiers in psychology, 2015

Controlled Interpersonal Affect Regulation -the process of deliberately influencing the internal ... more Controlled Interpersonal Affect Regulation -the process of deliberately influencing the internal feeling states of others- occurs in a variety of interpersonal relationships and contexts. An incipient corpus of research shows that interpersonal affect regulation can be characterized as a goal-directed behavior that uses self-control processes which, according to the strength model of self-regulation, consumes a limited resource that is also used by other self-control processes. Using interpersonal affect-improving and affect-worsening regulation strategies can increase agent's resource depletion but there is reason to think that effects will partially rely on target's feedback in response to the regulation. Using a healthcare paradigm, an experiment was conducted to test the combined effects of interpersonal affect regulation use and patient feedback on healthcare workers' resource depletion, measured as self-reported experienced and expected emotional exhaustion, and pe...

Research paper thumbnail of Frontiers in Psychology

This article was submitted to

Research paper thumbnail of La investigación psicosocial en el derecho

Research paper thumbnail of Conflicto y negociación en las organizaciones

Research paper thumbnail of Evolución del concepto de trabajo emocional: dimensiones, antecedentes y consecuentes: Una revisión teórica

Revista de Psicología del Trabajo y de las Organizaciones, 2001

Evolución del Concepto de Trabajo Emocional: dimensiones, antecedentes y consecuencias. Una revis... more Evolución del Concepto de Trabajo Emocional: dimensiones, antecedentes y consecuencias. Una revisión teórica Evolution of the concept of emotional work: dimensions, b a c k g round and consequences. A theoretical re v i e w DAVID MARTÍNEZ ÍÑIGO * RESUMEN Desde que la socióloga norteamericana A. R. Hochschild acuñara a comienzos de la década de los 80 el término trabajo emocional hasta nuestros días, han proliferado los estudios que analizan el control que se ejerce sobre la expresión de las emociones en los contextos laborales con el fin de facilitar la consecución de objetivos de la organización. A pesar de los distintos estudios realizados no existe una definición clara del término ni, en ocasiones, una diferenciación nítida entre sus dimensiones y sus antecedentes. Tampoco existe uniformidad en lo relativo a sus consecuencias y a los factores relacionados con la cualidad e intensidad de las mismas. El presente artículo ofrece una revisión de las investigaciones realizadas hasta el momento y algunas recomendaciones para el futuro. Factores como las normas de la organización sobre la expresión emocional, su relación con la estructura de poder y las percepciones y atribuciones que los individuos realizan sobre cada uno de estos aspectos se proponen como elementos clave en la explicación de las consecuencias del trabajo emocional. La relevancia cada vez mayor de sectores de la economía (sector servicios) y de actividades empresariales concretas (p. ej. telemarketing y restauración a domicilio) en las que el trabajo emocional está estrechamente vinculado con la productividad y con la obtención de ventaja competitiva, así como el impacto que determinadas condiciones de control de la expresión emocional tienen sobre el bienestar de los individuos y sobre su calidad de vida laboral, justifican la importancia e interés suscitado por el tema.

Research paper thumbnail of Las demandas emocionales, una asignatura pendiente

Gestión práctica de riesgos laborales: Integración y desarrollo de la gestión de la prevención, 2007

Aunque todavia persisten grandes carencias en el ambito de la prevencion de los riesgos laborales... more Aunque todavia persisten grandes carencias en el ambito de la prevencion de los riesgos laborales de naturaleza psicosocial, en la actualidad se tiene un reconocimiento formal de su relevancia; y tambien de su importancia desde el punto de vista de la salud y de la competitividad. Sin embargo, desde una perspectiva psicosocial se ha descuidado un aspecto central: las demandas emocionales asociadas al rol laboral. Tradicionalmente, se ha considerado a las emociones como una consecuancia de la exposicion a factores de riesgo. Cada vez mas estudiosos demuestran la necesidad de regular las emociones en el trabajo.

Research paper thumbnail of Introducción a la Psicología del Trabajo

Este manual trata de ofrecer una visión sintética, rigurosa y actual de los principales procesos ... more Este manual trata de ofrecer una visión sintética, rigurosa y actual de los principales procesos y variables implicados en el comportamiento humano en el trabajo. Mantiene una visión de conjunto, integrada y con una lógica interna dirigida especialmente a los alumnos que ...

Research paper thumbnail of Los celos: una perspectiva psicológica y social

Research paper thumbnail of Disolución de las relaciones interpersonales íntimas

La presente Tesis se centra en la disolucion de las relaciones interpersonales intimas. A partir ... more La presente Tesis se centra en la disolucion de las relaciones interpersonales intimas. A partir de las teorias del intercambio, clasicas en Psicologia Social, y de los modelos teoricos especificos sobre la disolucion de las citadas relaciones, se diseno una investigacion en la que las principales variables manejadas fueron las del modelo de Rusbult (1980a), que son: satisfaccion con la relacion, inversion y relaciones alternativas. Como predictores de dichas variables se propusieron un conjunto de creencias y mitos romanticos. El efecto de dichas creencias sobre las variables del modelo se esperaba estuviera mediado por diversas variables y procesos psicosociales como los patrones de atribucion, la actitud hacia el conflicto en las relaciones interpersonales intimas, las estrategias de solucion del conflicto, la orientacion hacia las relaciones sexuales, los celos, la orientacion al intercambio, la percepcion de inequidad y la percepcion de las relaciones alternativas como mejores que la actual. Para medir dichas variables se elaboro un cuestionario que tras comprobar sus propiedades psicometricas, se aplico a una muestra de casados y divorciados (n=185). Los principales resultados obtenidos son los siguientes: las expectativas romanticas sobre las relaciones interpersonales intimas, vigentes en la actualidad, se relacionan con la estabilidad matrimonial, a traves de las variables y procesos psicosociales propuestos. Concluyen esta Tesis un conjunto de consideraciones teoricas, practicas y metodologicas, asi como recomendaciones para investigaciones futuras.

Research paper thumbnail of Corrigendum: Using interpersonal affect regulation in simulated healthcare consultations: an experimental investigation of self-control resource depletion

Frontiers in Psychology, Jul 10, 2018

A corrigendum on Using interpersonal affect regulation in simulated healthcare consultations: an ... more A corrigendum on Using interpersonal affect regulation in simulated healthcare consultations: an experimental investigation of self-control resource depletion

Research paper thumbnail of Barreras a la contribución de la psicología del trabajo y de las organizaciones al estudio de las relaciones laborales. Estudio exploratorio en una organización sindical Chronicle of what would have been and it was not: difficulties for the contribution of work and organizational psychology to th...

Barreras a la contribución de la psicología del trabajo y de las organizaciones al estudio de las... more Barreras a la contribución de la psicología del trabajo y de las organizaciones al estudio de las relaciones laborales. Estudio exploratorio en una organización sindical

Research paper thumbnail of Barreras a la contribución de la Psicología del Trabajo y de las Organizaciones al estudio de las relaciones laborales (II). Estudio exploratorio en una muestra de futuros profesionales Barriers to the contributions of work and Organizational Psychology to the study of labour relations (II). An e...

Proyecto académico sin fines de lucro, desarrollado bajo la iniciativa de acceso abierto REVISTA ... more Proyecto académico sin fines de lucro, desarrollado bajo la iniciativa de acceso abierto REVISTA DE PSICOLOGÍA DEL TRABAJO Y DE LAS ORGANIZACIONES 135 Artículo Barreras a la contribución de la Psicología del Trabajo y de las Organizaciones al estudio de las relaciones laborales (II). Estudio exploratorio en una muestra de futuros profesionales Barriers to the contributions of work and Organizational Psychology to the study of labour relations (II). An exploratory study in a sample of future professionals

Research paper thumbnail of Validation of an Attributional and Distributive Justice Mediational Model on the Effects of Surface Acting on Emotional Exhaustion: An Experimental Study

International Journal of Environmental Research and Public Health, Jul 14, 2021

This article is an open access article distributed under the terms and conditions of the Creative... more This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY

Research paper thumbnail of The mediating role of shops stewards´ union citizenship behaviour in the relationship between shop stewards and union members’ loyalty: a multilevel analysis

European Journal of Work and Organizational Psychology, Jul 23, 2020

ABSTRACT We examined the role of shop stewards’ union citizenship behaviours in the transmission ... more ABSTRACT We examined the role of shop stewards’ union citizenship behaviours in the transmission of their attitude of union loyalty to rank-and-file union members. We hypothesized that union members (N = 1138) assimilate shop stewards’ (N = 312) union loyalty by observing their participation behaviours. Data on shop stewards´ union behaviours were both self-reported and informed by union members. The results from multilevel analyses confirmed that leaders’ union loyalty was positively associated with union members’ loyalty. In addition, the relation between shop stewards and union members’ loyalty was fully mediated by members’ perceptions of shop stewards’ participation. The practical and theoretical implications of this study are discussed.

Research paper thumbnail of The mediating role of distributive justice perceptions in the relationship between emotion regulation and emotional exhaustion in healthcare workers

Work & Stress, Jan 2, 2016

This is a repository copy of The mediating role of distributive justice perceptions in the relati... more This is a repository copy of The mediating role of distributive justice perceptions in the relationship between emotion regulation and emotional exhaustion in healthcare workers.

Research paper thumbnail of Do the Behaviors of Early Childhood Education Teachers Promote Children's Progressive Autonomy? The Role of Interpersonal Emotional Regulation and its Consequences for Teachers' Occupational Well-Being

International Journal of Early Childhood

Despite its centrality within the Convention on the Rights of the Child, teachers’ behaviors prom... more Despite its centrality within the Convention on the Rights of the Child, teachers’ behaviors promoting progressive autonomy, the psychological processes involved in their implementation and their consequences for teachers’ well-being has been neglected. Two studies assess early childhood teachers’ promoting progressive autonomy behaviors and their relationship with their strategies to regulate children’s emotions and their own job well-being. Overall, results support the presence of a virtuous circle where teachers use of strategies improving children’s emotions is associated to higher levels of progressive autonomy promotion and job well-being which in turn has been related to willingness to use affect improvement strategies.

Research paper thumbnail of Validation of an Attributional and Distributive Justice Mediational Model on the Effects of Surface Acting on Emotional Exhaustion: An Experimental Study

International Journal of Environmental Research and Public Health, 2021

Previous research has shown that surface acting—displaying an emotion that is dissonant with inne... more Previous research has shown that surface acting—displaying an emotion that is dissonant with inner feelings—negatively impacts employees’ well-being. However, most studies have neglected the meaning that employees develop around emotional demands requiring surface acting. This study examined how employees’ responsibility attributions of client behavior demanding surface acting influence employees’ emotional exhaustion, and the mediational role of distributive justice in this relationship. Relying on Fairness Theory, it was expected that employees’ responsibility attributions of client behavior demanding emotion regulation would be related to their perceptions of distributive injustice during the service encounter, which in turn would mediate the effects of responsibility attribution on emotional exhaustion. In addition, drawing on the conservation of resources model, we contended that leader support would moderate the impact of distributive injustice on emotional exhaustion. Two sce...

Research paper thumbnail of The effects of patient's frequency of attendance and etiology of symptoms, on the General Practitioners wellbeing

European Review of Applied Psychology, 2021

Abstract Introduction The presence of Medically Unexplained Symptoms and a high Frequency of Atte... more Abstract Introduction The presence of Medically Unexplained Symptoms and a high Frequency of Attendance negatively affects the General Practitioners’ (GP) wellbeing. Although, overlapping between both phenomena is partial, with a number of frequent attenders reporting medically unexplained symptoms during consultation, there is no evidence on how GP's well-being it is affected by the specific main effects of these factors and their interaction. Evidence is also scant on the psychological processes explaining the negative impact of attendance and the etiology of symptoms on GP's wellbeing. Objective Drawing on the Job Demand-Control and the Conservation of Resource stress models, this paper tests the moderating effects of the GP’ perception of patient's attendance and etiology of symptoms on the relationship between patient's demands and feedback on the GP's wellbeing. Method A total of 105 volunteer GPs self-reported on the study variables through an experience sampling methodology after 898 patients’ consultation. Patients attendance and etiology of symptoms were categorized according to the physician self-perception and an external criterion (organizational records). Results Perception of Patients Frequent Attendance and Medically Unexplained Symptoms were positively related to physician's Emotional Exhaustion. Contrary to expected the test of the moderation effects of patients characteristics on the relation between patient's demands and feedback and the GP's emotional exhaustion were stronger for normal attenders compared with frequent attenders. An ad hoc study shows this unexplained result is related to the GP's expectations on Frequent vs. normal attenders’ behaviors. No significant results were found when the external criterion of classification was used. Conclusion Combined analysis of Frequency of Attendance and Etiology of Symptoms lead to a better understanding of the GP's decreased wellbeing. Also, the perception of the strain level (demands/positive feedback levels) associated to the consultation with different types of patients contribute to explain the consequences for the GP's wellbeing, especially when GP's expectations on patient's behaviors are violated.

Research paper thumbnail of The role of prison officers’ regulation of inmates affect on their exposure to violent behaviours and the development of PTSD symptoms

European Journal of Psychotraumatology, 2021

Background: Interactions with inmates are a major source of stress for prison officers. Given the... more Background: Interactions with inmates are a major source of stress for prison officers. Given the conflicting nature of this relationship, violent behaviours towards prison officers are not uncommon, posing a threat to their psychological well-being. Objective: This study analyses the role that the strategies prison officers use to regulate inmates' emotions have on the frequency of inmates' violent behaviour and on the presence of posttraumatic stress symptoms in prison officers. Based on interactional models of emotional regulation, a model is proposed in which interpersonal regulation has an indirect effect on PTSD symptoms mediated by the response of the inmate. Method: A total of 424 prison officers employed at 5 Uruguayan prisons completed a questionnaire. Results: The results confirm that emotional regulation strategies are related to inmates' violent behaviour, which in turn affects prison officers' PTSD symptoms. In particular, prison officers use of strategies to improve inmates' affect reduces the level of inmate´s violent behaviours that mediate the negative relationship between affect-improving strategies and officers' PTSD symptoms. The mediating role of inmates' violent behaviour is also confirmed for the positive relationship between affect-worsening strategies and PTSD symptoms. Unexpected results for affect-worsening strategies suggest the presence of a conflict escalation cycle. Conclusion: The impact of the interpersonal regulation of the affect of inmates on the quality of prison officer-inmate relationships and on the exposure of prison officers to potentially traumatic violent events must be taken into account in the analysis of PTSD symptom development. The practical implications for the reduction of the exposure to potentially traumatic violent events and the prevention of PTSD symptoms among prison officers are discussed.

Research paper thumbnail of The mediating role of shops stewards´ union citizenship behaviour in the relationship between shop stewards and union members’ loyalty: a multilevel analysis

European Journal of Work and Organizational Psychology, 2020

ABSTRACT We examined the role of shop stewards’ union citizenship behaviours in the transmission ... more ABSTRACT We examined the role of shop stewards’ union citizenship behaviours in the transmission of their attitude of union loyalty to rank-and-file union members. We hypothesized that union members (N = 1138) assimilate shop stewards’ (N = 312) union loyalty by observing their participation behaviours. Data on shop stewards´ union behaviours were both self-reported and informed by union members. The results from multilevel analyses confirmed that leaders’ union loyalty was positively associated with union members’ loyalty. In addition, the relation between shop stewards and union members’ loyalty was fully mediated by members’ perceptions of shop stewards’ participation. The practical and theoretical implications of this study are discussed.

Research paper thumbnail of Using interpersonal affect regulation in simulated healthcare consultations: an experimental investigation of self-control resource depletion

Frontiers in psychology, 2015

Controlled Interpersonal Affect Regulation -the process of deliberately influencing the internal ... more Controlled Interpersonal Affect Regulation -the process of deliberately influencing the internal feeling states of others- occurs in a variety of interpersonal relationships and contexts. An incipient corpus of research shows that interpersonal affect regulation can be characterized as a goal-directed behavior that uses self-control processes which, according to the strength model of self-regulation, consumes a limited resource that is also used by other self-control processes. Using interpersonal affect-improving and affect-worsening regulation strategies can increase agent's resource depletion but there is reason to think that effects will partially rely on target's feedback in response to the regulation. Using a healthcare paradigm, an experiment was conducted to test the combined effects of interpersonal affect regulation use and patient feedback on healthcare workers' resource depletion, measured as self-reported experienced and expected emotional exhaustion, and pe...

Research paper thumbnail of Frontiers in Psychology

This article was submitted to

Research paper thumbnail of La investigación psicosocial en el derecho

Research paper thumbnail of Conflicto y negociación en las organizaciones

Research paper thumbnail of Evolución del concepto de trabajo emocional: dimensiones, antecedentes y consecuentes: Una revisión teórica

Revista de Psicología del Trabajo y de las Organizaciones, 2001

Evolución del Concepto de Trabajo Emocional: dimensiones, antecedentes y consecuencias. Una revis... more Evolución del Concepto de Trabajo Emocional: dimensiones, antecedentes y consecuencias. Una revisión teórica Evolution of the concept of emotional work: dimensions, b a c k g round and consequences. A theoretical re v i e w DAVID MARTÍNEZ ÍÑIGO * RESUMEN Desde que la socióloga norteamericana A. R. Hochschild acuñara a comienzos de la década de los 80 el término trabajo emocional hasta nuestros días, han proliferado los estudios que analizan el control que se ejerce sobre la expresión de las emociones en los contextos laborales con el fin de facilitar la consecución de objetivos de la organización. A pesar de los distintos estudios realizados no existe una definición clara del término ni, en ocasiones, una diferenciación nítida entre sus dimensiones y sus antecedentes. Tampoco existe uniformidad en lo relativo a sus consecuencias y a los factores relacionados con la cualidad e intensidad de las mismas. El presente artículo ofrece una revisión de las investigaciones realizadas hasta el momento y algunas recomendaciones para el futuro. Factores como las normas de la organización sobre la expresión emocional, su relación con la estructura de poder y las percepciones y atribuciones que los individuos realizan sobre cada uno de estos aspectos se proponen como elementos clave en la explicación de las consecuencias del trabajo emocional. La relevancia cada vez mayor de sectores de la economía (sector servicios) y de actividades empresariales concretas (p. ej. telemarketing y restauración a domicilio) en las que el trabajo emocional está estrechamente vinculado con la productividad y con la obtención de ventaja competitiva, así como el impacto que determinadas condiciones de control de la expresión emocional tienen sobre el bienestar de los individuos y sobre su calidad de vida laboral, justifican la importancia e interés suscitado por el tema.

Research paper thumbnail of Las demandas emocionales, una asignatura pendiente

Gestión práctica de riesgos laborales: Integración y desarrollo de la gestión de la prevención, 2007

Aunque todavia persisten grandes carencias en el ambito de la prevencion de los riesgos laborales... more Aunque todavia persisten grandes carencias en el ambito de la prevencion de los riesgos laborales de naturaleza psicosocial, en la actualidad se tiene un reconocimiento formal de su relevancia; y tambien de su importancia desde el punto de vista de la salud y de la competitividad. Sin embargo, desde una perspectiva psicosocial se ha descuidado un aspecto central: las demandas emocionales asociadas al rol laboral. Tradicionalmente, se ha considerado a las emociones como una consecuancia de la exposicion a factores de riesgo. Cada vez mas estudiosos demuestran la necesidad de regular las emociones en el trabajo.

Research paper thumbnail of Introducción a la Psicología del Trabajo

Este manual trata de ofrecer una visión sintética, rigurosa y actual de los principales procesos ... more Este manual trata de ofrecer una visión sintética, rigurosa y actual de los principales procesos y variables implicados en el comportamiento humano en el trabajo. Mantiene una visión de conjunto, integrada y con una lógica interna dirigida especialmente a los alumnos que ...

Research paper thumbnail of Los celos: una perspectiva psicológica y social

Research paper thumbnail of Disolución de las relaciones interpersonales íntimas

La presente Tesis se centra en la disolucion de las relaciones interpersonales intimas. A partir ... more La presente Tesis se centra en la disolucion de las relaciones interpersonales intimas. A partir de las teorias del intercambio, clasicas en Psicologia Social, y de los modelos teoricos especificos sobre la disolucion de las citadas relaciones, se diseno una investigacion en la que las principales variables manejadas fueron las del modelo de Rusbult (1980a), que son: satisfaccion con la relacion, inversion y relaciones alternativas. Como predictores de dichas variables se propusieron un conjunto de creencias y mitos romanticos. El efecto de dichas creencias sobre las variables del modelo se esperaba estuviera mediado por diversas variables y procesos psicosociales como los patrones de atribucion, la actitud hacia el conflicto en las relaciones interpersonales intimas, las estrategias de solucion del conflicto, la orientacion hacia las relaciones sexuales, los celos, la orientacion al intercambio, la percepcion de inequidad y la percepcion de las relaciones alternativas como mejores que la actual. Para medir dichas variables se elaboro un cuestionario que tras comprobar sus propiedades psicometricas, se aplico a una muestra de casados y divorciados (n=185). Los principales resultados obtenidos son los siguientes: las expectativas romanticas sobre las relaciones interpersonales intimas, vigentes en la actualidad, se relacionan con la estabilidad matrimonial, a traves de las variables y procesos psicosociales propuestos. Concluyen esta Tesis un conjunto de consideraciones teoricas, practicas y metodologicas, asi como recomendaciones para investigaciones futuras.