Gisela Maria Schebella Souto Moura (original) (raw)
Uploads
Papers by Gisela Maria Schebella Souto Moura
Acta Paulista de Enfermagem, 2015
Revista gaúcha de enfermagem / EENFUFRGS
The study intends to discuss the reality of nursing personnel planning, trying to describe the qu... more The study intends to discuss the reality of nursing personnel planning, trying to describe the qualitative and quantitative variables that are involved in this process in hospitals of Porto Alegre city. In spite of numberless variables found, we can verify a great diversity between the criterious accepted by the nursing chief's and the inexistence of official criterious. The data analisys allowed grouping the variables in four main categories: hospital, nursing service, unit and clientele. To exist best utilization the quantitative variables related unit and clientele categories and restriction of autonomy nursing service to decide about this theme.
Revista brasileira de enfermagem
This article shows the importance of the nursing service in the health organizations. The metapho... more This article shows the importance of the nursing service in the health organizations. The metaphor "giant" will be used to describe the extent of this service, and the term "silent" will be used to refer to the little acknowledgment the nursing service receives from the community. The extent and complexity of the nursing assistance is vital for the effectiveness of the processes of health care, however its structure and organization is unknown by the community. The nursing service congregates a great number of personnel with different levels of education. The planning, organization, structure and operation of this service follow the principles of the General Theory of Administration. Knowledge from this area has also been used to help health institutions to achieve its goals and objectives. This study also approaches the client and the quality of health assistance, pointing out the need of reexamining the administrative model adopted and looking forward to system...
Revista gaúcha de enfermagem / EENFUFRGS, 1999
The study of absenteeism in Nursing is an important item that subsizes planning and adjusting hum... more The study of absenteeism in Nursing is an important item that subsizes planning and adjusting human resources, regarding the continuity of nursing labor 24 hours a day in a hospital. Absenteeism is the absence from work at moments workers should be regularly executing their duties. We identified an absenteeism rate and also characterized the kinds of absences from work among nursing personel in surgical wards of a University Hospital. This investigative study had a quantitave, qualitative and retrospective aspect. Data were obtained from January to December of 1998. Results showed 29.63% of absences on that period. This total is composed by 23.28% of predictable absences and 6.35% of non-predictable absences as an index of calculated absenteeism.
Texto & Contexto - Enfermagem, 2012
![Research paper thumbnail of [The social representations of the process of choosing leaders in the perspective of the nursing team]](https://attachments.academia-assets.com/43086879/thumbnails/1.jpg)
](Revista da Escola de Enfermagem da U S P, 2012
This exploratory-descriptive, qualitative study was performed with the objective to analyze the s... more This exploratory-descriptive, qualitative study was performed with the objective to analyze the social representation of the process of choosing leaders among nursing workers of a university hospital. The information was obtained through free word association and open interviews. For the purposes of this study, thematic content analysis was performed, guided by the Social Representations Theory. Through this focus the following category emerged: division of the nursing team - the input and output of the process of choosing leaders. The category consists of a crystallization of the social representation of the subject, anchored in elements related to leadership, impartiality, change, knowledge, trust and humanization. The idea of leadership is highlighted as inducing a movement in the division of the team as it is associated with the process of choosing leaders for an environment of communication, suitable for integrating the team and recognizing potential leaders.
Acta Paulista de Enfermagem, 2013
Alegre, RS, Brasil. Conflitos de interesse: não há conflitos de interesse a declarar.
Revista Brasileira de Enfermagem, 2001
Base de dados : LILACS. Pesquisa : 319439 [Identificador único]. Referências encontradas : 1 [ref... more Base de dados : LILACS. Pesquisa : 319439 [Identificador único]. Referências encontradas : 1 [refinar]. Mostrando: 1 .. 1 no formato [Detalhado]. página 1 de 1, 1 / 1, LILACS, seleciona. para imprimir. Fotocópia. experimental, Documentos relacionados. Id: 319439. ...
Revista gaúcha de enfermagem / EENFUFRGS, 2008
This exploratory descriptive study aimed at identifying customer satisfaction attributes in the f... more This exploratory descriptive study aimed at identifying customer satisfaction attributes in the field of laboratory tests. Data were collected in 2006, using 104 interviews in a laboratorial unit inside a teaching hospital, using the critical incident technique, and submitted to content analysis. Three attribute categories were identified: time spent in waiting for care, interpersonal contact, and technical skills. These results subsidize the assessment of the current satisfaction survey tool, and point to its reformulation. They also allow the identification of improvement needs in customer attention, and provide elements to be taken into account in personnel selection, training programs, personnel performance assessment.
Acta Paulista de Enfermagem, 2015
Revista gaúcha de enfermagem / EENFUFRGS
The study intends to discuss the reality of nursing personnel planning, trying to describe the qu... more The study intends to discuss the reality of nursing personnel planning, trying to describe the qualitative and quantitative variables that are involved in this process in hospitals of Porto Alegre city. In spite of numberless variables found, we can verify a great diversity between the criterious accepted by the nursing chief's and the inexistence of official criterious. The data analisys allowed grouping the variables in four main categories: hospital, nursing service, unit and clientele. To exist best utilization the quantitative variables related unit and clientele categories and restriction of autonomy nursing service to decide about this theme.
Revista brasileira de enfermagem
This article shows the importance of the nursing service in the health organizations. The metapho... more This article shows the importance of the nursing service in the health organizations. The metaphor "giant" will be used to describe the extent of this service, and the term "silent" will be used to refer to the little acknowledgment the nursing service receives from the community. The extent and complexity of the nursing assistance is vital for the effectiveness of the processes of health care, however its structure and organization is unknown by the community. The nursing service congregates a great number of personnel with different levels of education. The planning, organization, structure and operation of this service follow the principles of the General Theory of Administration. Knowledge from this area has also been used to help health institutions to achieve its goals and objectives. This study also approaches the client and the quality of health assistance, pointing out the need of reexamining the administrative model adopted and looking forward to system...
Revista gaúcha de enfermagem / EENFUFRGS, 1999
The study of absenteeism in Nursing is an important item that subsizes planning and adjusting hum... more The study of absenteeism in Nursing is an important item that subsizes planning and adjusting human resources, regarding the continuity of nursing labor 24 hours a day in a hospital. Absenteeism is the absence from work at moments workers should be regularly executing their duties. We identified an absenteeism rate and also characterized the kinds of absences from work among nursing personel in surgical wards of a University Hospital. This investigative study had a quantitave, qualitative and retrospective aspect. Data were obtained from January to December of 1998. Results showed 29.63% of absences on that period. This total is composed by 23.28% of predictable absences and 6.35% of non-predictable absences as an index of calculated absenteeism.
Texto & Contexto - Enfermagem, 2012
Revista da Escola de Enfermagem da U S P, 2012
This exploratory-descriptive, qualitative study was performed with the objective to analyze the s... more This exploratory-descriptive, qualitative study was performed with the objective to analyze the social representation of the process of choosing leaders among nursing workers of a university hospital. The information was obtained through free word association and open interviews. For the purposes of this study, thematic content analysis was performed, guided by the Social Representations Theory. Through this focus the following category emerged: division of the nursing team - the input and output of the process of choosing leaders. The category consists of a crystallization of the social representation of the subject, anchored in elements related to leadership, impartiality, change, knowledge, trust and humanization. The idea of leadership is highlighted as inducing a movement in the division of the team as it is associated with the process of choosing leaders for an environment of communication, suitable for integrating the team and recognizing potential leaders.
Acta Paulista de Enfermagem, 2013
Alegre, RS, Brasil. Conflitos de interesse: não há conflitos de interesse a declarar.
Revista Brasileira de Enfermagem, 2001
Base de dados : LILACS. Pesquisa : 319439 [Identificador único]. Referências encontradas : 1 [ref... more Base de dados : LILACS. Pesquisa : 319439 [Identificador único]. Referências encontradas : 1 [refinar]. Mostrando: 1 .. 1 no formato [Detalhado]. página 1 de 1, 1 / 1, LILACS, seleciona. para imprimir. Fotocópia. experimental, Documentos relacionados. Id: 319439. ...
Revista gaúcha de enfermagem / EENFUFRGS, 2008
This exploratory descriptive study aimed at identifying customer satisfaction attributes in the f... more This exploratory descriptive study aimed at identifying customer satisfaction attributes in the field of laboratory tests. Data were collected in 2006, using 104 interviews in a laboratorial unit inside a teaching hospital, using the critical incident technique, and submitted to content analysis. Three attribute categories were identified: time spent in waiting for care, interpersonal contact, and technical skills. These results subsidize the assessment of the current satisfaction survey tool, and point to its reformulation. They also allow the identification of improvement needs in customer attention, and provide elements to be taken into account in personnel selection, training programs, personnel performance assessment.