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Research paper thumbnail of Analisis Kualitas Layanan, Kemampuan Dan Kinerja Pengurus Pokjar Terhadap Kepuasan Mahasiswa di UPBJJ-UT Palangka Raya

Anterior Jurnal

Open University of Palangka Raya (UPBJJ-UT of Palangka Raya) has acknowledged the education-attai... more Open University of Palangka Raya (UPBJJ-UT of Palangka Raya) has acknowledged the education-attainment gap between rural and urban areas, and officials have determined ways to connect with students in the far corners of Central Kalimantan. UPBJJ-UT of Palangka Raya has set up study groups (PokJar) through which non urban students acquire university education. Due to its wide range of locations and heterogeneous student populations, PokJar is established through management partnership that constitutes a governing body that oversees the district-wide operation and the delivery of the continuing education programs. On this optimistic basis, the service provided by PokJar administrators becomes central to optimizing quality education in a learning environment where the administrators and students are physically separated. However, the complexity of PokJar service and administrator performance may link to negative perceptions among students. Recognizing the nature of challenges facing Po...

Research paper thumbnail of Analisis Kualitas Layanan, Kemampuan Dan Kinerja Pengurus Pokjar Terhadap Kepuasan Mahasiswa di UPBJJ-UT Palangka Raya

Anterior Jurnal

Open University of Palangka Raya (UPBJJ-UT of Palangka Raya) has acknowledged the education-attai... more Open University of Palangka Raya (UPBJJ-UT of Palangka Raya) has acknowledged the education-attainment gap between rural and urban areas, and officials have determined ways to connect with students in the far corners of Central Kalimantan. UPBJJ-UT of Palangka Raya has set up study groups (PokJar) through which non urban students acquire university education. Due to its wide range of locations and heterogeneous student populations, PokJar is established through management partnership that constitutes a governing body that oversees the district-wide operation and the delivery of the continuing education programs. On this optimistic basis, the service provided by PokJar administrators becomes central to optimizing quality education in a learning environment where the administrators and students are physically separated. However, the complexity of PokJar service and administrator performance may link to negative perceptions among students. Recognizing the nature of challenges facing Po...

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