Sahar Motamedi - Academia.edu (original) (raw)
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Islamic Azad University, Science and Research Branch
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Papers by Sahar Motamedi
International journal of humanities and social sciences, 2016
The goal of all service institutions, including banks provide good service and customer satisfact... more The goal of all service institutions, including banks provide good service and customer satisfaction . Since the financial service provider organizations, especially banks operate in an environment with non-unique products, They compete on service quality as the first known weapons so that the quality of service and customer satisfaction, are of strategic issues for service organizations. Organizations that better than competitors to the demands and preferences of customers respond to its satisfaction, business performance will be more successful. According to the expressed aim of this study Service-oriented effect on the financial performance of the role of job satisfaction and customer satisfaction. The aim of this study is, is an applied research According to data collection, the research include descriptive studies -analytical. The population of this research managers and employees in all branches of a credit institution is 6 Samen area. Given the number of credit union branches...
In this study, a macro-economic model consisting of twelve behavioral equations and fourteen iden... more In this study, a macro-economic model consisting of twelve behavioral equations and fourteen identity equations was estimated with the aim of investigating the effectiveness of monetary and fiscal policies set out in the fourth and fifth development plans. In the estimated model, the variables of development expenditures, current expenditures and tax revenues are used as fiscal policy tools and variables of liquidity and long-term interest rates of bank were used as monetary policy tools. The results of solving the model using a dynamic simulation showed that by the implementation of this scenario, one can achieve a steady growth rate for model’s endogenous variables during the period and reduce its deviation from target values. Then, a fuzzy control system was designed with the aim of minimizing deviations and changes in the deviation of non-oil GDP from the values determined in the fourth and fifth development plans. Liquidity variables and government development expenditures were...
Asian Economic and Financial Review, 2015
International journal of humanities and social sciences, 2016
The goal of all service institutions, including banks provide good service and customer satisfact... more The goal of all service institutions, including banks provide good service and customer satisfaction . Since the financial service provider organizations, especially banks operate in an environment with non-unique products, They compete on service quality as the first known weapons so that the quality of service and customer satisfaction, are of strategic issues for service organizations. Organizations that better than competitors to the demands and preferences of customers respond to its satisfaction, business performance will be more successful. According to the expressed aim of this study Service-oriented effect on the financial performance of the role of job satisfaction and customer satisfaction. The aim of this study is, is an applied research According to data collection, the research include descriptive studies -analytical. The population of this research managers and employees in all branches of a credit institution is 6 Samen area. Given the number of credit union branches...
In this study, a macro-economic model consisting of twelve behavioral equations and fourteen iden... more In this study, a macro-economic model consisting of twelve behavioral equations and fourteen identity equations was estimated with the aim of investigating the effectiveness of monetary and fiscal policies set out in the fourth and fifth development plans. In the estimated model, the variables of development expenditures, current expenditures and tax revenues are used as fiscal policy tools and variables of liquidity and long-term interest rates of bank were used as monetary policy tools. The results of solving the model using a dynamic simulation showed that by the implementation of this scenario, one can achieve a steady growth rate for model’s endogenous variables during the period and reduce its deviation from target values. Then, a fuzzy control system was designed with the aim of minimizing deviations and changes in the deviation of non-oil GDP from the values determined in the fourth and fifth development plans. Liquidity variables and government development expenditures were...
Asian Economic and Financial Review, 2015