Mukhtar Shehu Aliyu - Academia.edu (original) (raw)

Papers by Mukhtar Shehu Aliyu

Research paper thumbnail of Moderating effects of gender on financial literacy and loan repayment behaviour of Small and Medium Enterprises (SMEs) in Kano State, Nigeria

Journal of Global Economics and Business

The purpose of this research is to examine the moderating effect of financial literacy and loan r... more The purpose of this research is to examine the moderating effect of financial literacy and loan repayment behavior of small and medium enterprises (SMEs) in Kano State Nigeria. Previous studies suggested that many SME owners lack the financial literacy skills needed to run their business effectively and make accurate financial decisions and yet financial literacy skills help individuals to navigate the financial world and make informed decisions about their money and minimized the chances of being misled on the matters. Borrowers and business characteristics were used as indicators of loan repayment behavior. Financial literacy which is the independent variable for the study was analyzed in terms of book-keeping literacy, budgeting literacy and debt management literacy. Beneficiaries of financial literacy programme of three microfinance banks namely; Bichi MFB, Dawakin-Tofa MFB and Ungogo MFB were used. The population of the study is 900 beneficiaries that participated in financia...

Research paper thumbnail of Moderating influence of emotional intelligence in the relationship between domain-based self-efficacy and task performance: A study of employee in Nigerian banking industry

Ekonomia Międzynarodowa, Sep 30, 2021

Given the lowering of trade barriers among nations, the internet revolution, and a resultant incr... more Given the lowering of trade barriers among nations, the internet revolution, and a resultant increase in the bargaining power of consumers, coupled with the economic impact of COVID-19 pandemic, firms are increasingly forced to make use of a high performing workforce. It is to raise the quality of their products and/or services as global competition for the consumer’s money severely punishes inefficiencies. As a result of this, it has become imperative for organizational researchers to determine the important antecedents of employee task performance. Hence, the purpose of this study is to examine the relationship between the domain-based self-efficacy and employee task performance. Drawing on the Social Cognitive Theory, we propose that there is a relationship between these two variables, and that the relationship is moderated by emotional intelligence, with the view of shedding light on the inconsistent nature of the results from previous studies. Through the descriptive survey research design, the multi-stage sampling technique was applied in eliciting data from a total of 342 employees of the Nigerian banking industry who are employed in the customer services sector. From the simple moderation analysis conducted after utilizing the Process macro, results indicate that there is a positive and significant relationship between domain-based self-efficacy and task performance. However, emotional intelligence moderates this relationship in such a way that the positive relationship between self-efficacy and task performance was weaker among subjects who reported a higher level of emotional intelligence. In the light of these findings, it was recommended for managers particularly in the banking industry to set up intervention strategies that have the potentials of promoting a desirable level of domain-based self-efficacy among their employees while also ensuring that an optimal mix of emotional intelligence both within and across components is promoted with the view of achieving a desirable moderating impact of this relationship.

Research paper thumbnail of Moderating Role of Job Satisfaction on the Relationship Between Multi-Level Marketing and Distributors Retention

Ilorin Journal of Human Resource Management, Apr 22, 2020

Research paper thumbnail of The Effect of Workplace Climate on Employee Performance of Selected Deposit Money Banks in Kano Metropolis

Journal of Marketing Management, 2017

Research paper thumbnail of Total Quality Management as Predictor of Nigerian Public University Performance: Data Screening and Preliminary Analysis

Journal of Educational Policy and Entrepreneurial Research, 2016

This study aimed at investigating the relationship between total quality management on the perfor... more This study aimed at investigating the relationship between total quality management on the performance of Nigerian Public Universities. A data screening and preliminary analysis is conducted with a view in finding out the suitability of the data in conducting a sound data analysis. A total of 609 respondents were chosen from the academic leaders in the 15 public Universities in Northwestern Nigeria. The Study employed disproportionate stratified random sampling technique; the application is carried in order to suit the assumption of multivariate analysis. Based on this, an assessment of missing data, identification of both univariate and multivariate outliers were conducted. Similarly, skewness and kurtosis were checked to ensure the achievement of normality. However, exploratory factor analysis (EFA) was also carried out. The exercise was prepared using Statistical Package for Social Science (SPSS) version 22, the outcome of the preliminary analysis indicated that the data fulfill ...

Research paper thumbnail of Determinants of Union Commitment Among Public Hospital Employees: a Proposed Model

Research paper thumbnail of Alliance orientation, total quality management and performance of Nigerian public universities: The role of corporate entrepreneurship

The study aims to investigate an association between alliance orientation and total quality manag... more The study aims to investigate an association between alliance orientation and total quality management on the performance of Nigerian public universities, with the moderating variable of corporate entrepreneurship. Literature was reviewed in management and other related fields for better understanding of past, present and future needs in the study area. Higher education is a vital tool for the economic growth in Nigeria and it constitutes an important basis of producing high level manpower which significantly contributes towards the economic development of the country. As a result of a thorough review of literature, a model was proposed to examine these associations. A questionnaire survey design was used and the academic leaders of 13 public Northwestern Nigerian Universities were the respondents. The study employed systematic sampling technique in data collection, and 434 usable questionnaires were received from the respondents. A combination of descriptive and inferential statist...

Research paper thumbnail of The Moderating Role of Business Environment in the Relationship between Entrepreneurial Orientation and Business Performance among Nigerian SMEs

Jurnal Pengurusan UKM Journal of Management, 2015

Small and medium enterprises (SMEs) are essential to economic growth of Nigeria, and therefore ar... more Small and medium enterprises (SMEs) are essential to economic growth of Nigeria, and therefore are considered as a major source of job creation, and poverty reduction as they significantly contribute to the gross domestic products. Thus the aim of this study is to investigate the direct relationship between entrepreneurial orientation (EO) and business performance of SMEs in Nigeria, with the moderating effect of business environment. A quantitative research design was employed, using a structured questionnaire survey, and a total of 511 valid responses were duly completed and returned, representing 79.8 percent response rate. Based on theoretical consideration, a framework was developed to investigate these relationships. The result of regression analysis established a strong and positive relationship between EO and business performance. However, the hypothesized moderating effect of the business environment on the relationship between EO and business performance was not supported....

Research paper thumbnail of An Empirical Analysis of Market Orientation and Business Performance Relationship in the Context of Developing Economy

International Journal of Academic Research in Business and Social Sciences, 2014

The objective of this study is to investigate the relationship between market orientation and bus... more The objective of this study is to investigate the relationship between market orientation and business performance of small and medium enterprise (SMEs) in Nigeria. A quantitative method was used, employing a cross-sectional research design. The data were collected through the self-administration method from 320 respondents¸ using a structured questionnaire, a total of 212 valid questionnaires was completed and returned representing 66 percent response rate. SMEs are very important to the economic growth of Nigeria, they serve as a major source of employment, contributes toward local resource utilization, a source of entrepreneurship development, an avenue for the conservation of foreign exchange, ensures equitable distribution of income and wealth and help in the preservation of cultural heritage. A model was developed based on theoretical reflection to examine the relationship. Smart PLS is used in the data analysis, which reported a significant and positive relationship between the market orientation and business performance of SMEs. The findings of this study will benefit owner/managers of SMEs, regulatory agencies, government at all levels and will also serve as a frame of reference for future studies, and future research directions were discussed.

Research paper thumbnail of Entrepreneurial and Market Orientation Relationship to Performance: The Role of Business Environment

European Journal of Business and Management, 2015

The purpose of the study is to examine the moderating effects of business environment on the rela... more The purpose of the study is to examine the moderating effects of business environment on the relationship between entrepreneurial orientation (EO), market orientation (MO) and business performance of small and medium enterprises (SMEs) in Nigeria. This study seeks to resolve the inconsistencies found in the contemporary literature concerning the relationship between EO, MO and business performance. A planned questionnaire using a 5-point Likert scale was adopted from previous works to determine the respondents’ response. A survey research design was adopted and self - administered questionnaires were used to collect the data from 640 owner/managers of SMEs. The analysis was carried using SPSS version 20, the results of the study indicated that entrepreneurial orientation has a significant and positive relationship with business performance; a negative relationship is reported between market orientation and business performance. The study also found that business environment does not...

Research paper thumbnail of Modelling Total Quality Management Dimensions for Sme Performance

The objective of this study is to measure the relationship between some total quality management ... more The objective of this study is to measure the relationship between some total quality management dimensions and business performance on small and medium enterprises (SMEs). The study seeks to advance the understanding of TQM and also resolves some arguments that appear in the literature concerning the relationship between TQM dimensions and performance relationship. A questionnaire survey is undertaking, the data for this study was drawn from 359 service SMEs operating in Kano, Nigeria. Multiple regression technique was used for the data analysis. The findings indicated that management leadership has a significant effect on business performance of SMEs, whereas, the customer focus and continuous improvement to business performance relationship were found not significant. The findings of this study is of benefits to SME owner / managers and regulators of small firms, hence, future research directions were provided and explained.

Research paper thumbnail of Strategic role of alliance orientation on performance of Nigerian public universities

The present research is aimed at determining if there is significant relationship between allianc... more The present research is aimed at determining if there is significant relationship between alliance orientation strategy and performance of Nigerian public univerisities. In testing the relationships, data were collected from five hundred and eleven academic leaders of thirteen (13) public universities in northwestern part of Nigeria, through drop and pick questionnaires. Data were analyzed using partial least square structural equation modeling. The results reveal significant and positive relationship between alliance orientation and performance of Nigerian public univerisities. These findings emphasize the importance of adopting the partnering and alliance oriented strategies among the public universities in Nigeria, for their success and these would help in gaining competitive advantage over others and reap higher performance. They could also anticipate future threats and seek out opportunities for further expansions in their activities. Conclusion and future research direction is...

Research paper thumbnail of The moderating effect of external environment on the relationship between market orientation and business performance: a quantitative approach

The purpose of this study is to examine the moderating role of external environment on the relati... more The purpose of this study is to examine the moderating role of external environment on the relationship between market orientation (MO) and business performance of small and medium enterprises (SMEs) in Punjab, Pakistan.This study seeks to resolve the inconsistencies found in the contemporary literature regarding the relationship between MO and business performance. Questionnaire using a 5-point Likert scale was adopted from previous researcher’s work to ascertain the responses of the respondents.Survey research design was adopted and self administered questionnaires were used to collect the data from SMEs.The analysis was conducted using SPSS 20.The major findings of the study indicated that market orientation has a significant relationship with business performance while external environment plays a moderating role between market orientation and business performance.

Research paper thumbnail of Market Orientation, Knowledge Management and Entrepreneurial Orientation as Predictors of SME Performance: Data Screening and Preliminary Analysis

Information and Knowledge Management, 2014

The objective of this study was to conduct a Data gathering in respect to Data screening and prel... more The objective of this study was to conduct a Data gathering in respect to Data screening and preliminary analysis on the relationship between some Determinants of SME performance in Nigeria. A total of 640 respondents was chosen from small and medium enterprises in Kano State Nigeria. The study used disproportionate stratified probability sampling techniques; equally the exercises were carried in order to suit the assumption of multivariate analysis. In view of that, an assessment of missing data, identification of univariate and multivariate outlier and also, skewness and kurtosis were checked. Similarly, factor analysis through Exploratory Factor Analysis (EFA) was also carried out. The exercises were prepared in the Statistical Package for Social Science (SPSS) software version 20, and the preliminary analysis convinced that the data fulfill the condition of multivariate analysis. The findings indicated the possibility of undertaking further multivariate analysis.

Research paper thumbnail of Determinig the Effect of Organizational Culture on Small and Medium Enterprises Performance: A SEM Approach

Journal of Economics and Sustainable Development, 2014

The objective of this study is to investigate the relationship of organizational culture on small... more The objective of this study is to investigate the relationship of organizational culture on small and medium enterprise (SME) performance, underpinned by contingency theory, and the structural equation modelling (SEM) for data analysis. Their relationship receives a considerable scholarly attention in the literature, but few studies have been conducted among Nigerian SMEs. SMEs are considered as important to the economic growth of Nigeria and they served as the major source of employment and significantly contribute to the the gross domestic production. Based on the theoretical consideration, a model was proposed to examine this relationship. A quantitative method was used with a total of 640 questionnaires, self-administered to the owner/managers of SMEs in Nigeria. A total of 511 questions was duly completed and returned representing 79.8% response rate. The study finding is in support of previous studies who have suggested the negative relationship of organizational culture and firm performance in many organizations. The finding from this study will benefit SME owner/managers, regulatory agency ie small and medium enterprise development agency of Nigeria, it will also help in policy formulation and will serve as a frame of future reference.

Research paper thumbnail of Market Orientation and Firm Performance among Nigerian SMEs: The Moderating Role of Business Environment

Mediterranean Journal of Social Sciences, 2014

The purpose of this study is to examine the relationship between market orientation and firm perf... more The purpose of this study is to examine the relationship between market orientation and firm performance, with the moderating variable of business environment. The study employed a cross sectional research design, using a structured questionnaire survey with a sample of 640 SMEs fully operational in Kano state, a total of 511 valid questionnaires were completed and returned representing 79.8 percent response rate. The finding from the study shows that the relationship between market orientation and firm performance was found to be insignificant; the relationship between the business environment and firm performance was also not significant also. The result of moderation indicated that the business environment was found to moderate on the relationship between market orientation and firm performance. The finding of this study will benefit owner/managers of SMEs, regulatory agencies, government at all levels and will also serve as a frame to future studies.

Research paper thumbnail of The Mediating Effect of Organizational Culture on the Relationship between Entrepreneurial Orientation and Firm Performance in Nigeria

Mediterranean Journal of Social Sciences, 2014

The purpose of the study is to examine the mediating effect of organizational culture on the rela... more The purpose of the study is to examine the mediating effect of organizational culture on the relationship between entrepreneurial orientation and firm performance in Nigerian small and medium enterprises (SMEs). Their relationship receives a considerable scholarly attention in the literature, but few studies have been conducted among Nigerian SMEs. SMEs are considered as important to the economic growth of Nigeria and they constitute the major source of employment and significantly contribute to the gross domestic production. Based on the theoretical consideration, a model was proposed to examine this relationship. A quantitative survey method was used, the data were collected from the owner/managers of SMEs in Kano-Nigeria. A total of 640 questionnaires distributed, 511 usable questionnaires were returned. Partial least squares structural equation modelling (PLS) was used for the data analysis. Based on the statistical findings, entrepreneurial orientation and organizational culture were significantly related to firm performance. Organizational culture was found to mediate on the relationship between EO to FP. The result of the present study has some practical implications: It will assist owner/managers of SMEs take the right decision on the importance of OC in their respective firms. The OC can help owner/managers with wellbuilt EO to attain the maximum performance level in their organizations and remain relevant in their competitive market.

Research paper thumbnail of Influence of Knowledge Management on Performance in Small Manufacturing Firms

The purpose of this study is to investigate the association between knowledge management on the s... more The purpose of this study is to investigate the association between knowledge management on the small and medium enterprise performance (SMEs). The study used a cross – sectional research design, where the data is collected only at a one point in time. A drop and pick method employed to collect data from 278 owner/ managers of manufacturing SMEs in Nigeria. Small and medium firms are very essential to the economic growth of Nigeria, they provides employment, contributes significantly towards the industrial development, they are considered to be the source of capital formation, an avenue for the production of intermediate goods and help in the development of craftsmanship. The outcome of literature review, provides a model aims to examine the relationship of the study constructs. Smart Partial least square (PLS) was employed, which reported a significant and positive relationship between the knowledge management and business performance of SMEs. The findings will benefits SME owner /...

Research paper thumbnail of Market Orientation and Organizational Culture in Hospitals

Journal of Hospital Marketing, 1996

Hospitals have been advised to respond to environmental pressures by changing from a product to a... more Hospitals have been advised to respond to environmental pressures by changing from a product to a market orientation. Such changes are difficult to accomplish because of the entrenched behaviors and attitudes of hospitals employees. This article proposes organizational cultures as the avenue to a market orientation. It describes the role of hospital culture as an antecedent to market orientation. It also suggests ways to develop and maintain a market-oriented culture in hospitals.

Research paper thumbnail of The Influence of Entrepreneurial Orientation and Family Business’s Resources and Capabilities on Ìarketing Performances

EUROPEAN RESEARCH STUDIES JOURNAL, 2017

This paper uses data from the Successful Transgenerational Entrepreneurship Practices Project (ST... more This paper uses data from the Successful Transgenerational Entrepreneurship Practices Project (STEP Project) to investigate the influence of entrepreneurial orientation (EO) and family business's resources and capabilities towards marketing performance. Previous researches represent an evidence of a relationship between EO and firm performance. Nevertheless, there are limited studies to investigate both psychological and physical aspects of family business like EO and family business's resources and capabilities to firm performance. The empirical analysis includes a STEP project data set of 28 countries (n = 1,008) in 4 regions of the world; Asia-Oceania

Research paper thumbnail of Moderating effects of gender on financial literacy and loan repayment behaviour of Small and Medium Enterprises (SMEs) in Kano State, Nigeria

Journal of Global Economics and Business

The purpose of this research is to examine the moderating effect of financial literacy and loan r... more The purpose of this research is to examine the moderating effect of financial literacy and loan repayment behavior of small and medium enterprises (SMEs) in Kano State Nigeria. Previous studies suggested that many SME owners lack the financial literacy skills needed to run their business effectively and make accurate financial decisions and yet financial literacy skills help individuals to navigate the financial world and make informed decisions about their money and minimized the chances of being misled on the matters. Borrowers and business characteristics were used as indicators of loan repayment behavior. Financial literacy which is the independent variable for the study was analyzed in terms of book-keeping literacy, budgeting literacy and debt management literacy. Beneficiaries of financial literacy programme of three microfinance banks namely; Bichi MFB, Dawakin-Tofa MFB and Ungogo MFB were used. The population of the study is 900 beneficiaries that participated in financia...

Research paper thumbnail of Moderating influence of emotional intelligence in the relationship between domain-based self-efficacy and task performance: A study of employee in Nigerian banking industry

Ekonomia Międzynarodowa, Sep 30, 2021

Given the lowering of trade barriers among nations, the internet revolution, and a resultant incr... more Given the lowering of trade barriers among nations, the internet revolution, and a resultant increase in the bargaining power of consumers, coupled with the economic impact of COVID-19 pandemic, firms are increasingly forced to make use of a high performing workforce. It is to raise the quality of their products and/or services as global competition for the consumer’s money severely punishes inefficiencies. As a result of this, it has become imperative for organizational researchers to determine the important antecedents of employee task performance. Hence, the purpose of this study is to examine the relationship between the domain-based self-efficacy and employee task performance. Drawing on the Social Cognitive Theory, we propose that there is a relationship between these two variables, and that the relationship is moderated by emotional intelligence, with the view of shedding light on the inconsistent nature of the results from previous studies. Through the descriptive survey research design, the multi-stage sampling technique was applied in eliciting data from a total of 342 employees of the Nigerian banking industry who are employed in the customer services sector. From the simple moderation analysis conducted after utilizing the Process macro, results indicate that there is a positive and significant relationship between domain-based self-efficacy and task performance. However, emotional intelligence moderates this relationship in such a way that the positive relationship between self-efficacy and task performance was weaker among subjects who reported a higher level of emotional intelligence. In the light of these findings, it was recommended for managers particularly in the banking industry to set up intervention strategies that have the potentials of promoting a desirable level of domain-based self-efficacy among their employees while also ensuring that an optimal mix of emotional intelligence both within and across components is promoted with the view of achieving a desirable moderating impact of this relationship.

Research paper thumbnail of Moderating Role of Job Satisfaction on the Relationship Between Multi-Level Marketing and Distributors Retention

Ilorin Journal of Human Resource Management, Apr 22, 2020

Research paper thumbnail of The Effect of Workplace Climate on Employee Performance of Selected Deposit Money Banks in Kano Metropolis

Journal of Marketing Management, 2017

Research paper thumbnail of Total Quality Management as Predictor of Nigerian Public University Performance: Data Screening and Preliminary Analysis

Journal of Educational Policy and Entrepreneurial Research, 2016

This study aimed at investigating the relationship between total quality management on the perfor... more This study aimed at investigating the relationship between total quality management on the performance of Nigerian Public Universities. A data screening and preliminary analysis is conducted with a view in finding out the suitability of the data in conducting a sound data analysis. A total of 609 respondents were chosen from the academic leaders in the 15 public Universities in Northwestern Nigeria. The Study employed disproportionate stratified random sampling technique; the application is carried in order to suit the assumption of multivariate analysis. Based on this, an assessment of missing data, identification of both univariate and multivariate outliers were conducted. Similarly, skewness and kurtosis were checked to ensure the achievement of normality. However, exploratory factor analysis (EFA) was also carried out. The exercise was prepared using Statistical Package for Social Science (SPSS) version 22, the outcome of the preliminary analysis indicated that the data fulfill ...

Research paper thumbnail of Determinants of Union Commitment Among Public Hospital Employees: a Proposed Model

Research paper thumbnail of Alliance orientation, total quality management and performance of Nigerian public universities: The role of corporate entrepreneurship

The study aims to investigate an association between alliance orientation and total quality manag... more The study aims to investigate an association between alliance orientation and total quality management on the performance of Nigerian public universities, with the moderating variable of corporate entrepreneurship. Literature was reviewed in management and other related fields for better understanding of past, present and future needs in the study area. Higher education is a vital tool for the economic growth in Nigeria and it constitutes an important basis of producing high level manpower which significantly contributes towards the economic development of the country. As a result of a thorough review of literature, a model was proposed to examine these associations. A questionnaire survey design was used and the academic leaders of 13 public Northwestern Nigerian Universities were the respondents. The study employed systematic sampling technique in data collection, and 434 usable questionnaires were received from the respondents. A combination of descriptive and inferential statist...

Research paper thumbnail of The Moderating Role of Business Environment in the Relationship between Entrepreneurial Orientation and Business Performance among Nigerian SMEs

Jurnal Pengurusan UKM Journal of Management, 2015

Small and medium enterprises (SMEs) are essential to economic growth of Nigeria, and therefore ar... more Small and medium enterprises (SMEs) are essential to economic growth of Nigeria, and therefore are considered as a major source of job creation, and poverty reduction as they significantly contribute to the gross domestic products. Thus the aim of this study is to investigate the direct relationship between entrepreneurial orientation (EO) and business performance of SMEs in Nigeria, with the moderating effect of business environment. A quantitative research design was employed, using a structured questionnaire survey, and a total of 511 valid responses were duly completed and returned, representing 79.8 percent response rate. Based on theoretical consideration, a framework was developed to investigate these relationships. The result of regression analysis established a strong and positive relationship between EO and business performance. However, the hypothesized moderating effect of the business environment on the relationship between EO and business performance was not supported....

Research paper thumbnail of An Empirical Analysis of Market Orientation and Business Performance Relationship in the Context of Developing Economy

International Journal of Academic Research in Business and Social Sciences, 2014

The objective of this study is to investigate the relationship between market orientation and bus... more The objective of this study is to investigate the relationship between market orientation and business performance of small and medium enterprise (SMEs) in Nigeria. A quantitative method was used, employing a cross-sectional research design. The data were collected through the self-administration method from 320 respondents¸ using a structured questionnaire, a total of 212 valid questionnaires was completed and returned representing 66 percent response rate. SMEs are very important to the economic growth of Nigeria, they serve as a major source of employment, contributes toward local resource utilization, a source of entrepreneurship development, an avenue for the conservation of foreign exchange, ensures equitable distribution of income and wealth and help in the preservation of cultural heritage. A model was developed based on theoretical reflection to examine the relationship. Smart PLS is used in the data analysis, which reported a significant and positive relationship between the market orientation and business performance of SMEs. The findings of this study will benefit owner/managers of SMEs, regulatory agencies, government at all levels and will also serve as a frame of reference for future studies, and future research directions were discussed.

Research paper thumbnail of Entrepreneurial and Market Orientation Relationship to Performance: The Role of Business Environment

European Journal of Business and Management, 2015

The purpose of the study is to examine the moderating effects of business environment on the rela... more The purpose of the study is to examine the moderating effects of business environment on the relationship between entrepreneurial orientation (EO), market orientation (MO) and business performance of small and medium enterprises (SMEs) in Nigeria. This study seeks to resolve the inconsistencies found in the contemporary literature concerning the relationship between EO, MO and business performance. A planned questionnaire using a 5-point Likert scale was adopted from previous works to determine the respondents’ response. A survey research design was adopted and self - administered questionnaires were used to collect the data from 640 owner/managers of SMEs. The analysis was carried using SPSS version 20, the results of the study indicated that entrepreneurial orientation has a significant and positive relationship with business performance; a negative relationship is reported between market orientation and business performance. The study also found that business environment does not...

Research paper thumbnail of Modelling Total Quality Management Dimensions for Sme Performance

The objective of this study is to measure the relationship between some total quality management ... more The objective of this study is to measure the relationship between some total quality management dimensions and business performance on small and medium enterprises (SMEs). The study seeks to advance the understanding of TQM and also resolves some arguments that appear in the literature concerning the relationship between TQM dimensions and performance relationship. A questionnaire survey is undertaking, the data for this study was drawn from 359 service SMEs operating in Kano, Nigeria. Multiple regression technique was used for the data analysis. The findings indicated that management leadership has a significant effect on business performance of SMEs, whereas, the customer focus and continuous improvement to business performance relationship were found not significant. The findings of this study is of benefits to SME owner / managers and regulators of small firms, hence, future research directions were provided and explained.

Research paper thumbnail of Strategic role of alliance orientation on performance of Nigerian public universities

The present research is aimed at determining if there is significant relationship between allianc... more The present research is aimed at determining if there is significant relationship between alliance orientation strategy and performance of Nigerian public univerisities. In testing the relationships, data were collected from five hundred and eleven academic leaders of thirteen (13) public universities in northwestern part of Nigeria, through drop and pick questionnaires. Data were analyzed using partial least square structural equation modeling. The results reveal significant and positive relationship between alliance orientation and performance of Nigerian public univerisities. These findings emphasize the importance of adopting the partnering and alliance oriented strategies among the public universities in Nigeria, for their success and these would help in gaining competitive advantage over others and reap higher performance. They could also anticipate future threats and seek out opportunities for further expansions in their activities. Conclusion and future research direction is...

Research paper thumbnail of The moderating effect of external environment on the relationship between market orientation and business performance: a quantitative approach

The purpose of this study is to examine the moderating role of external environment on the relati... more The purpose of this study is to examine the moderating role of external environment on the relationship between market orientation (MO) and business performance of small and medium enterprises (SMEs) in Punjab, Pakistan.This study seeks to resolve the inconsistencies found in the contemporary literature regarding the relationship between MO and business performance. Questionnaire using a 5-point Likert scale was adopted from previous researcher’s work to ascertain the responses of the respondents.Survey research design was adopted and self administered questionnaires were used to collect the data from SMEs.The analysis was conducted using SPSS 20.The major findings of the study indicated that market orientation has a significant relationship with business performance while external environment plays a moderating role between market orientation and business performance.

Research paper thumbnail of Market Orientation, Knowledge Management and Entrepreneurial Orientation as Predictors of SME Performance: Data Screening and Preliminary Analysis

Information and Knowledge Management, 2014

The objective of this study was to conduct a Data gathering in respect to Data screening and prel... more The objective of this study was to conduct a Data gathering in respect to Data screening and preliminary analysis on the relationship between some Determinants of SME performance in Nigeria. A total of 640 respondents was chosen from small and medium enterprises in Kano State Nigeria. The study used disproportionate stratified probability sampling techniques; equally the exercises were carried in order to suit the assumption of multivariate analysis. In view of that, an assessment of missing data, identification of univariate and multivariate outlier and also, skewness and kurtosis were checked. Similarly, factor analysis through Exploratory Factor Analysis (EFA) was also carried out. The exercises were prepared in the Statistical Package for Social Science (SPSS) software version 20, and the preliminary analysis convinced that the data fulfill the condition of multivariate analysis. The findings indicated the possibility of undertaking further multivariate analysis.

Research paper thumbnail of Determinig the Effect of Organizational Culture on Small and Medium Enterprises Performance: A SEM Approach

Journal of Economics and Sustainable Development, 2014

The objective of this study is to investigate the relationship of organizational culture on small... more The objective of this study is to investigate the relationship of organizational culture on small and medium enterprise (SME) performance, underpinned by contingency theory, and the structural equation modelling (SEM) for data analysis. Their relationship receives a considerable scholarly attention in the literature, but few studies have been conducted among Nigerian SMEs. SMEs are considered as important to the economic growth of Nigeria and they served as the major source of employment and significantly contribute to the the gross domestic production. Based on the theoretical consideration, a model was proposed to examine this relationship. A quantitative method was used with a total of 640 questionnaires, self-administered to the owner/managers of SMEs in Nigeria. A total of 511 questions was duly completed and returned representing 79.8% response rate. The study finding is in support of previous studies who have suggested the negative relationship of organizational culture and firm performance in many organizations. The finding from this study will benefit SME owner/managers, regulatory agency ie small and medium enterprise development agency of Nigeria, it will also help in policy formulation and will serve as a frame of future reference.

Research paper thumbnail of Market Orientation and Firm Performance among Nigerian SMEs: The Moderating Role of Business Environment

Mediterranean Journal of Social Sciences, 2014

The purpose of this study is to examine the relationship between market orientation and firm perf... more The purpose of this study is to examine the relationship between market orientation and firm performance, with the moderating variable of business environment. The study employed a cross sectional research design, using a structured questionnaire survey with a sample of 640 SMEs fully operational in Kano state, a total of 511 valid questionnaires were completed and returned representing 79.8 percent response rate. The finding from the study shows that the relationship between market orientation and firm performance was found to be insignificant; the relationship between the business environment and firm performance was also not significant also. The result of moderation indicated that the business environment was found to moderate on the relationship between market orientation and firm performance. The finding of this study will benefit owner/managers of SMEs, regulatory agencies, government at all levels and will also serve as a frame to future studies.

Research paper thumbnail of The Mediating Effect of Organizational Culture on the Relationship between Entrepreneurial Orientation and Firm Performance in Nigeria

Mediterranean Journal of Social Sciences, 2014

The purpose of the study is to examine the mediating effect of organizational culture on the rela... more The purpose of the study is to examine the mediating effect of organizational culture on the relationship between entrepreneurial orientation and firm performance in Nigerian small and medium enterprises (SMEs). Their relationship receives a considerable scholarly attention in the literature, but few studies have been conducted among Nigerian SMEs. SMEs are considered as important to the economic growth of Nigeria and they constitute the major source of employment and significantly contribute to the gross domestic production. Based on the theoretical consideration, a model was proposed to examine this relationship. A quantitative survey method was used, the data were collected from the owner/managers of SMEs in Kano-Nigeria. A total of 640 questionnaires distributed, 511 usable questionnaires were returned. Partial least squares structural equation modelling (PLS) was used for the data analysis. Based on the statistical findings, entrepreneurial orientation and organizational culture were significantly related to firm performance. Organizational culture was found to mediate on the relationship between EO to FP. The result of the present study has some practical implications: It will assist owner/managers of SMEs take the right decision on the importance of OC in their respective firms. The OC can help owner/managers with wellbuilt EO to attain the maximum performance level in their organizations and remain relevant in their competitive market.

Research paper thumbnail of Influence of Knowledge Management on Performance in Small Manufacturing Firms

The purpose of this study is to investigate the association between knowledge management on the s... more The purpose of this study is to investigate the association between knowledge management on the small and medium enterprise performance (SMEs). The study used a cross – sectional research design, where the data is collected only at a one point in time. A drop and pick method employed to collect data from 278 owner/ managers of manufacturing SMEs in Nigeria. Small and medium firms are very essential to the economic growth of Nigeria, they provides employment, contributes significantly towards the industrial development, they are considered to be the source of capital formation, an avenue for the production of intermediate goods and help in the development of craftsmanship. The outcome of literature review, provides a model aims to examine the relationship of the study constructs. Smart Partial least square (PLS) was employed, which reported a significant and positive relationship between the knowledge management and business performance of SMEs. The findings will benefits SME owner /...

Research paper thumbnail of Market Orientation and Organizational Culture in Hospitals

Journal of Hospital Marketing, 1996

Hospitals have been advised to respond to environmental pressures by changing from a product to a... more Hospitals have been advised to respond to environmental pressures by changing from a product to a market orientation. Such changes are difficult to accomplish because of the entrenched behaviors and attitudes of hospitals employees. This article proposes organizational cultures as the avenue to a market orientation. It describes the role of hospital culture as an antecedent to market orientation. It also suggests ways to develop and maintain a market-oriented culture in hospitals.

Research paper thumbnail of The Influence of Entrepreneurial Orientation and Family Business’s Resources and Capabilities on Ìarketing Performances

EUROPEAN RESEARCH STUDIES JOURNAL, 2017

This paper uses data from the Successful Transgenerational Entrepreneurship Practices Project (ST... more This paper uses data from the Successful Transgenerational Entrepreneurship Practices Project (STEP Project) to investigate the influence of entrepreneurial orientation (EO) and family business's resources and capabilities towards marketing performance. Previous researches represent an evidence of a relationship between EO and firm performance. Nevertheless, there are limited studies to investigate both psychological and physical aspects of family business like EO and family business's resources and capabilities to firm performance. The empirical analysis includes a STEP project data set of 28 countries (n = 1,008) in 4 regions of the world; Asia-Oceania