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Papers by Tahniyath Fatima

Research paper thumbnail of Advancing sustainable performance management in the hospitality industry: A novel framework based on a health-inclusive balanced scorecard

Tourism Management Perspectives

Research paper thumbnail of Drivers and outcomes of corporate sustainability in the Indian hospitality industry

Management Decision

PurposeThis study aims to examine corporate sustainability in the hospitality industry as it cate... more PurposeThis study aims to examine corporate sustainability in the hospitality industry as it caters to multiple stakeholders such as society and environment. Further, the researchers have attempted to portray a comprehensive outlook of corporate sustainability by examining the organizational-level and environmental-level drivers and assessing the impact of corporate sustainability on an overarching measure of hotel performance: sustainability balanced scorecard (SBSC).Design/methodology/approachA three-staged mixed-methods research design was implemented comprising interviews, surveys and a post-hoc analysis to test the comprehensive framework of corporate sustainability.FindingsThe authors observed that corporate sustainability positively impacted hotel performance. The results further indicated that in competing environments and presence of slack resources, sampled firms could develop their sustainability strategy to improve performance. Surprisingly, environmental munificence did...

Research paper thumbnail of Overcoming Challenges of Applying the Systematic Review Mantra in Business Research

Research paper thumbnail of Education and employment reforms toward developing human capital: the case of Qatar

The CASE Journal

Theoretical basis This study aims to build on the human capital development theory that focuses o... more Theoretical basis This study aims to build on the human capital development theory that focuses on the education and development of individuals considering their spillover impact on the organization’s and community’s improvement. Through examining the efforts put in by the Ministry toward developing its nationals to convert its economy into that of a knowledge-based one, this case shows a practical application of the human capital development theory. Research methodology To attain a more comprehensive understanding of how the Ministry underwent the implementation of educational and employment reforms, this study carried out a mixed methods study that pertained conducting interviews and collection of secondary data such as reports, minutes of meetings and publicly available date. First, four top management and executives were interviewed from the Ministry to gain deeper understanding on the planning of educational and employment reforms being implemented by the Ministry, its implemen...

Research paper thumbnail of Quantifying people in the GCC region: the uses, challenges, and efficacy of the quota system policy

Human Resource Development International

Research paper thumbnail of A tertiary review of corporate social responsibility (CSR) research: lessons for the Arab region

Management & Sustainability: An Arab Review

PurposeAlthough corporate social responsibility (CSR) literature has been under research since it... more PurposeAlthough corporate social responsibility (CSR) literature has been under research since its advent in the 1950s, scholars have only recently begun to examine the overly neglected Arab region along with other developing countries. As this region harbors more scholarly interest through its rising global impact and engagement in CSR, the authors seek to learn from the extant CSR literature in the West.Design/methodology/approachThe authors conduct a tertiary review of 97 CSR review studies and propose five broad future research topics that scholars can examine and learn from, in their examination of CSR in general and particularly in the Arab region.FindingsThe knowledge gaps proposed for future scholarly research include (1) surveying CSR measurement tools, (2) conducting multi-level studies on CSR, (3) studying the interaction effects in CSR-performance relationship, (4) exploring CSR in service industries and (5) examining the implementation of CSR.Originality/valueIn reviewi...

Research paper thumbnail of An investigation of the causality links in the balanced scorecard: The case of the Gulf Cooperation Council hospitality industry

Tourism Management Perspectives, 2022

Research paper thumbnail of Developing a Sustainable Performance Measurement Framework for the Hospitality Industry: An Empirical Study with Implications for the COVID-19 Pandemic

Performance management research in the hospitality industry remains stagnant despite prevalence o... more Performance management research in the hospitality industry remains stagnant despite prevalence of multi-dimensional performance metrics. This study, thus, contributes to the hospitality industry and sustainability literature through developing a semi-hierarchical sustainability balanced scorecard scale considering the COVID-19 impact on the hospitality industry. As the Indian travel and tourism industry ranks in the bottom 20%-40% on health and hygiene and environment sustainability, this research study’s setting, India, holds particular importance. Upon analyzing 200 questionnaires and five in-depth interviews from 4- and 5- star hotels in India through three-stage multi-method design of scale development, we proposed a scale of 21 indicators factored into six perspectives. A post hoc analysis added a new health and safety perspective to consider the impact of COVID-19 pandemic on the hospitality industry and its endeavor to explore a road to recovery by stressing employee and tou...

Research paper thumbnail of Balanced scorecard in the hospitality and tourism industry: Past, present and future

International Journal of Hospitality Management, 2020

Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on ... more Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre-including this research content-immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.

Research paper thumbnail of Corporate Social Responsibility (CSR) Implementation in Oil & Gas Industry: Challenges and Solutions

SSRN Electronic Journal, 2019

Lately researchers and leadership have committed to a more pertinent thoughtfulness in the CSR do... more Lately researchers and leadership have committed to a more pertinent thoughtfulness in the CSR domain and its planned inferences. The absence of a generally acknowledged explanation has driven some characterize it as an idea/ a procedure/a hypothesis, while others refer to it as an action or a set of exercises. Additionally, CSR has been inscribed under innumerable names. For example, terms like ‘corporate citizenship’, ‘worldwide citizenship’, ‘corporate social responsiveness’, ‘key charity’ and ‘otherworldly free enterprise’ are used now and again contingent to the desired reference. Consequently, these monikers and translations prompt disarray among those who mean to study or actualize the training into their business procedures. CSR has appeared as a pivotal approach to address the social and environmental consequences of a company’s day-to-day operations. As the externalities produced by these companies is expected to grow exponentially, they are often predictable to assist in addressing many of the world’s most tenacious problems (education, change in climate, poverty, and greenhouse effect, to name a few). With increasing expectations from businesses, this paper pragmatically explores if CSR is capable to deliver on these expectations. It does so by investigating an industry that has been constantly at the epicentre of the CSR development: The Oil & Gas sector. This paper explores the conceivable of CSR for addressing the impactful challenges by comprehensively looking at the major companies from developed as well as emerging economies.

Research paper thumbnail of Advancing sustainable performance management in the hospitality industry: A novel framework based on a health-inclusive balanced scorecard

Tourism Management Perspectives

Research paper thumbnail of Drivers and outcomes of corporate sustainability in the Indian hospitality industry

Management Decision

PurposeThis study aims to examine corporate sustainability in the hospitality industry as it cate... more PurposeThis study aims to examine corporate sustainability in the hospitality industry as it caters to multiple stakeholders such as society and environment. Further, the researchers have attempted to portray a comprehensive outlook of corporate sustainability by examining the organizational-level and environmental-level drivers and assessing the impact of corporate sustainability on an overarching measure of hotel performance: sustainability balanced scorecard (SBSC).Design/methodology/approachA three-staged mixed-methods research design was implemented comprising interviews, surveys and a post-hoc analysis to test the comprehensive framework of corporate sustainability.FindingsThe authors observed that corporate sustainability positively impacted hotel performance. The results further indicated that in competing environments and presence of slack resources, sampled firms could develop their sustainability strategy to improve performance. Surprisingly, environmental munificence did...

Research paper thumbnail of Overcoming Challenges of Applying the Systematic Review Mantra in Business Research

Research paper thumbnail of Education and employment reforms toward developing human capital: the case of Qatar

The CASE Journal

Theoretical basis This study aims to build on the human capital development theory that focuses o... more Theoretical basis This study aims to build on the human capital development theory that focuses on the education and development of individuals considering their spillover impact on the organization’s and community’s improvement. Through examining the efforts put in by the Ministry toward developing its nationals to convert its economy into that of a knowledge-based one, this case shows a practical application of the human capital development theory. Research methodology To attain a more comprehensive understanding of how the Ministry underwent the implementation of educational and employment reforms, this study carried out a mixed methods study that pertained conducting interviews and collection of secondary data such as reports, minutes of meetings and publicly available date. First, four top management and executives were interviewed from the Ministry to gain deeper understanding on the planning of educational and employment reforms being implemented by the Ministry, its implemen...

Research paper thumbnail of Quantifying people in the GCC region: the uses, challenges, and efficacy of the quota system policy

Human Resource Development International

Research paper thumbnail of A tertiary review of corporate social responsibility (CSR) research: lessons for the Arab region

Management & Sustainability: An Arab Review

PurposeAlthough corporate social responsibility (CSR) literature has been under research since it... more PurposeAlthough corporate social responsibility (CSR) literature has been under research since its advent in the 1950s, scholars have only recently begun to examine the overly neglected Arab region along with other developing countries. As this region harbors more scholarly interest through its rising global impact and engagement in CSR, the authors seek to learn from the extant CSR literature in the West.Design/methodology/approachThe authors conduct a tertiary review of 97 CSR review studies and propose five broad future research topics that scholars can examine and learn from, in their examination of CSR in general and particularly in the Arab region.FindingsThe knowledge gaps proposed for future scholarly research include (1) surveying CSR measurement tools, (2) conducting multi-level studies on CSR, (3) studying the interaction effects in CSR-performance relationship, (4) exploring CSR in service industries and (5) examining the implementation of CSR.Originality/valueIn reviewi...

Research paper thumbnail of An investigation of the causality links in the balanced scorecard: The case of the Gulf Cooperation Council hospitality industry

Tourism Management Perspectives, 2022

Research paper thumbnail of Developing a Sustainable Performance Measurement Framework for the Hospitality Industry: An Empirical Study with Implications for the COVID-19 Pandemic

Performance management research in the hospitality industry remains stagnant despite prevalence o... more Performance management research in the hospitality industry remains stagnant despite prevalence of multi-dimensional performance metrics. This study, thus, contributes to the hospitality industry and sustainability literature through developing a semi-hierarchical sustainability balanced scorecard scale considering the COVID-19 impact on the hospitality industry. As the Indian travel and tourism industry ranks in the bottom 20%-40% on health and hygiene and environment sustainability, this research study’s setting, India, holds particular importance. Upon analyzing 200 questionnaires and five in-depth interviews from 4- and 5- star hotels in India through three-stage multi-method design of scale development, we proposed a scale of 21 indicators factored into six perspectives. A post hoc analysis added a new health and safety perspective to consider the impact of COVID-19 pandemic on the hospitality industry and its endeavor to explore a road to recovery by stressing employee and tou...

Research paper thumbnail of Balanced scorecard in the hospitality and tourism industry: Past, present and future

International Journal of Hospitality Management, 2020

Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on ... more Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre-including this research content-immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.

Research paper thumbnail of Corporate Social Responsibility (CSR) Implementation in Oil & Gas Industry: Challenges and Solutions

SSRN Electronic Journal, 2019

Lately researchers and leadership have committed to a more pertinent thoughtfulness in the CSR do... more Lately researchers and leadership have committed to a more pertinent thoughtfulness in the CSR domain and its planned inferences. The absence of a generally acknowledged explanation has driven some characterize it as an idea/ a procedure/a hypothesis, while others refer to it as an action or a set of exercises. Additionally, CSR has been inscribed under innumerable names. For example, terms like ‘corporate citizenship’, ‘worldwide citizenship’, ‘corporate social responsiveness’, ‘key charity’ and ‘otherworldly free enterprise’ are used now and again contingent to the desired reference. Consequently, these monikers and translations prompt disarray among those who mean to study or actualize the training into their business procedures. CSR has appeared as a pivotal approach to address the social and environmental consequences of a company’s day-to-day operations. As the externalities produced by these companies is expected to grow exponentially, they are often predictable to assist in addressing many of the world’s most tenacious problems (education, change in climate, poverty, and greenhouse effect, to name a few). With increasing expectations from businesses, this paper pragmatically explores if CSR is capable to deliver on these expectations. It does so by investigating an industry that has been constantly at the epicentre of the CSR development: The Oil & Gas sector. This paper explores the conceivable of CSR for addressing the impactful challenges by comprehensively looking at the major companies from developed as well as emerging economies.