Wisdom Pomegbe - Academia.edu (original) (raw)

Papers by Wisdom Pomegbe

The International Journal of Management, Apr 1, 2020

The current research aims to discover the impact of entrepreneurship education on entrepreneurial... more The current research aims to discover the impact of entrepreneurship education on entrepreneurial intentions of undergraduate students. This is achieved through individual factors (attitude towards behavior, entrepreneurial motivation, entrepreneurial resource and perceived behavioral control) and entrepreneurship education. A quantitative survey design was used to collect information from a study sample of 255 undergraduate agriculture science students from the

Business Strategy & Development

The entrepreneurial bricolage theory has been connected to a wide range of organizational phenome... more The entrepreneurial bricolage theory has been connected to a wide range of organizational phenomena, including innovation, firm performance, social entrepreneurship, and opportunity identification. Regrettably, research in this domain is yet to significantly heighten understanding of its connection to competitive advantage, which has been touted as the ultimate goal of any strategic business. This study reverses this trend by looking at the impact of entrepreneurial bricolage on competitive advantage as well as the mediating effect of resource orchestration capability in the relationship. Based on survey data administered to 413 small business enterprises (SBEs), structural equation modeling was used to analyze the results. Results show that entrepreneurial bricolage was significantly related to competitive advantage. Resource orchestration capability partially mediated the relationship between entrepreneurial bricolage and competitive advantage. A novel finding of this study docume...

Business and Society Review, Dec 1, 2022

Business Strategy and the Environment

Qeios

The study sought to assess the effect of government communication on the behavioral change of cit... more The study sought to assess the effect of government communication on the behavioral change of citizens amidst the COVID-19 pandemic, and the mediating role of awareness in this relationship. The moderating role of fear & panic in the relationship between awareness and behavioral change was also ascertained. The study was based on 304 residents in Ghana. Descriptive analysis was first conducted using SPPS software (v.23). After which Structural Equation Modelling (SEM) was run to estimate the path coefficients, using Amos software (v.23). It was concluded that, government communication had a significant positive effect on behavioral change. Further, government communication had a significant positive effect on COVID-19 awareness, while awareness subsequently had a significant positive effect on behavioral change among the citizens. Awareness was found to partially mediate the relationship between government communication and behavioral change. Finally, it was concluded that, although...

CERN European Organization for Nuclear Research - Zenodo, Jun 30, 2022

The study assessed the moderating role of risk management capabilities in the relationship betwee... more The study assessed the moderating role of risk management capabilities in the relationship between service innovation and financial performance of insurance firms. A survey research design was adopted, with a quantitative research approach. The population of comprises life and non-life insurance companies in Ghana, numbering 39. There were 17 insurance firms selected for the study, from which 161 management staff were drawn as respondents. Data was analyzed using Structural Equation Modelling (SEM). The study concludes that, risk management capability had a positive moderative effect on the relationship between service innovation and financial performance of insurance companies in Ghana. This notwithstanding, both service innovation and risk management capability had a direct significant positive effect on financial performance of insurance firms. For stronger financial position, firms should endeavor to invest in both service innovation and effective risk management practices. The main contribution of this study centers on the interactive effect of service innovation and risk management capability. Although direct effects of service innovation and risk management, on financial performance have been established in literature, the interactive effect of these two predicting variables has not been well established in literature.

The study assessed the effects of individual’s cultural orientation on perceived service quality ... more The study assessed the effects of individual’s cultural orientation on perceived service quality in the hospitality industry. The study focused on nine (9) rated hotels (3 to 5-star rating) in Ghana. In all, 676 clients were selected from these hotels within a period of 3 months. The dimensions of Hofstede’s model were used in measuring individual’s cultural orientation, whiles SERVQUAL model was also used in measuring perceived service quality. Confirmatory Factor Analysis was run to check for the validity and reliability of the measurement instrument. The study concludes that, low power distance cultural orientation had a positive effect on all the dimensions of perceived service quality of high rated hotels. Low uncertainty avoidance had a positive effect on perceived service assurance, tangibility and responsiveness. It also had a negative effect on perceived service empathy. Low uncertainty avoidance however had no significant effect on perceived service reliability. Individual...

International Journal of Productivity and Performance Management

PurposeThis current study seeks to examine the effect of pharmaceutical business ecosystem (BE) g... more PurposeThis current study seeks to examine the effect of pharmaceutical business ecosystem (BE) governance mechanisms on new product development and to ascertain how crucial firm coordination will be in these relationships.Design/methodology/approachAnalysis was based on 173 firms (institutions) selected from pharmaceutical BE. Various validity and reliability checks were conducted before the presentation of the actual analysis, which was conducted using structural equation modeling in Amos (v.23).FindingsFindings showed that both relational and contractual governance mechanisms had direct positive effects on new product development of keystone. These effects were, however, partially mediated by coordination among the pharmaceutical BE members.Practical implicationsThe development of COVID-19 vaccines across the globe has taught us that innovation and speedy development of pharmaceutical drugs are very essential. New product development success could however be achieved through effe...

Journal of Business Management and Economics

This study assessed the role of Green Supply Chain Management practices in enhancing the performa... more This study assessed the role of Green Supply Chain Management practices in enhancing the performance and competitive advantage of firms. The study was based on 385 manufacturing firms. Various validity and reliability checks were conducted before the presentation of the actual analysis, which was conducted using Ordinary Least Squares approach, run using SPSS (v. 20). Findings revealed that, Green Procurement Practices, Green Manufacturing Practices, and Green Distribution Practices, had a significant effect on manufacturing firms' performance and competitive advantage. Although Reverse Logistics had no significant effect on manufacturing firms' performance, it had a significant effect on their competitive advantage.

International Journal of Innovation Management

The study explored the effects of the individual dimensions of market orientation on the superior... more The study explored the effects of the individual dimensions of market orientation on the superiority of new products introduced unto the market by SMEs, as well as the moderating role of innovation capability on these relationships. Analysis was based on 373 SMEs whose respondents were either employee-managers or owner-managers. Confirmatory Factor Analysis was conducted to check for validity and reliability of the observed items. A hierarchical regression model was estimated to test the various hypotheses set for the study. Findings revealed that customer orientation and inter-functional coordination had a positive and significant effect on new product superiority; however, competitor orientation had no significant effect. Innovation capability positively moderated the effects of customer orientation, competitor orientation and inter-functional coordination on new product superiority. This indicates the crucial role of SMEs’ innovative capability in leveraging the effect of competi...

African Journal of Economic and Management Studies

Purpose The purpose of this paper is to ascertain how perceived service quality mediates employee... more Purpose The purpose of this paper is to ascertain how perceived service quality mediates employees’ customer orientation and customer satisfaction in the public utility sector. Design/methodology/approach The study focused on the commercial customers (small and medium-scale enterprises– (SMEs)) of Electricity Company of Ghana Ltd. There were 350 SMEs sampled for the study, and each had no more than 99 employees. Respondents were either owner-managers or employee-managers. Structural equation model (SEM) was used in estimating the effects among the variables studied. Findings Most public institutions have a built-in customer base, and therefore places less emphasis on employees’ customer orientation. This notwithstanding, findings revealed that employees’ customer orientation behaviors significantly impacted customers’ perceived service quality and satisfaction toward public institutions. Similarly, customers’ perceived service quality influenced their satisfaction toward public inst...

Society and Business Review

Purpose This study aims to assess the mediating role of green marketing orientation (GMO) dimensi... more Purpose This study aims to assess the mediating role of green marketing orientation (GMO) dimensions in the relationship between stakeholder risk and new product success among European multinational enterprises (EMNEs) in Ghana. Design/methodology/approach The study was based on primary data gathered from 302 EMNEs in Ghana. After various validity and reliability checks, structural equation modeling in Amos (v.23) was performed to estimate the various relationships hypothesized in the study. Findings The study finds that stakeholder risk had a significant negative effect on the success of EMNEs’ new products. This negative effect is, however, nullified by the positive mediating effects of strategic green marketing orientation, tactical green marketing orientation and internal green marketing orientation. Research limitations/implications GMO is highly regarded as context-specific, with unique characteristics. Implying that the interpretation of results from the GMO framework should ...

European Journal of Business and Management, 2020

Over the years, there have been many challenges in supply chain management across the globe espec... more Over the years, there have been many challenges in supply chain management across the globe especially in the developing countries. There were challenges of quality control, risk management, finding right distributors to handle distribution, fragmented markets and many others. The most challenging issue in the supply chain management is the unpleasant relationship between the firms and their partners leading to many inconsistencies, uncertainties and losses in their operations and transactions leading to the assessment of both the direct and indirect impact of relational governance on supply chain performance of the manufacturing firms in Ghana. The study sought to assess the impact relational governance has directly and indirectly on supply chain performance. Data were collected and gathered through a survey questionnaire responded by 147 manufacturing firms in Ghana. The structural equation modelling was used to test the hypothesis and also validate the results. Findings indicate ...

Journal of Information & Knowledge Management

This study assessed the influence of internal knowledge sourcing on MNEs subsidiaries’ service in... more This study assessed the influence of internal knowledge sourcing on MNEs subsidiaries’ service innovation performance. It also considered the moderating role of entrepreneurial orientation, as well as the mediating role of exploitative learning. Empirical analysis was based on primary data gathered from 156 MNE subsidiaries. Various validity and reliability checks were conducted before the presentation of the actual analysis, which was conducted using Ordinary Least Squares approach, run using SPSS (v. 20). Findings indicate that, exploitative learning partially mediates the relationship between internal knowledge sourcing and MNE subsidiaries’ service innovation performance. Entrepreneurial orientation however, dampens the positive relationship between internal knowledge sourcing and exploitative learning. This study adds to the existing debate in the arena of knowledge-based view of the firm.

This paper investigates the direct effects of Supply Chain Integration (SCI) and Information and ... more This paper investigates the direct effects of Supply Chain Integration (SCI) and Information and Communication Technology (ICT) on firm performance, as well as the moderator effect of ICT. In the Abossey-Okai business enclave, the cross-sectional method was used to distribute questionnaires to owners of small and medium enterprises (SMEs) to evaluate the various dimensions of the study. The results indicate that all SCI dimensions (customer, internal, and supplier) had a positive and significant effect on firm performance. Also, ICT had a positive moderating influence on the relationship between SCI dimensions and firm performance. ICT had a significant impact on firm performance. Practically, this research will assist owners and managers of SMEs in coordinating with various departments and implementing internal practices that will build up cooperation by sharing vital information and instituting ways of decreasing cost. With these structures in place, it will help focal firms coope...

PurposeBusiness ecosystem is described as a web of loose relationships, thereby posing some chall... more PurposeBusiness ecosystem is described as a web of loose relationships, thereby posing some challenges to coordination. In attempt to ensure coordination in business relationships, scholars have proposed relational and contractual governance mechanisms. Hence, this study aims to examine the effects of governance mechanisms on coordination in the pharmaceutical business ecosystem (BE), with the potential mediating effects of closeness and opportunistic behavior.Design/methodology/approachThe study adopted quantitative approach with cross-sectional survey research design to collect data from the business ecosystem of pharmaceutical company X in Ghana. A structured questionnaire based on a five-point Likert scale was employed to collect data. Analysis was based on 173 institutions (both local and international) selected from pharmaceutical BE. Various validity and reliability checks were conducted before the presentation of the actual analysis, which was conducted using ordinary least ...

The International Journal of Management, 2020

The current research aims to discover the impact of entrepreneurship education on entrepreneurial... more The current research aims to discover the impact of entrepreneurship education on entrepreneurial intentions of undergraduate students. This is achieved through individual factors (attitude towards behavior, entrepreneurial motivation, entrepreneurial resource and perceived behavioral control) and entrepreneurship education. A quantitative survey design was used to collect information from a study sample of 255 undergraduate agriculture science students from the College of Agriculture Education, Mampong - University of Education, Winneba, Ghana. Results indicated that individual factors and entrepreneurship education have a direct positive influence on entrepreneurial intentions. Also, entrepreneurship education moderates the influence of individual factors on entrepreneurial intentions among undergraduate students. In conclusion, using agriculture science students, entrepreneurship education plays a major role in equipping and enhancing students with entrepreneurial knowledge and d...

European Journal of Business and Management, 2018

The study assessed the practicalisation of the market orientation construct in the public sector ... more The study assessed the practicalisation of the market orientation construct in the public sector particularly the public utility companies and the linkage that exist between customer satisfaction, service delivery and market orientation. Survey design was utilized to gather data from 430 customers of the public utility companies in Ghana. Data analysis was done by means of descriptive statistics, exploratory factor analysis and multiple regression. Results indicate a weak market orientation practiced by the utility companies. Consequently, customer’s perception of service quality and satisfaction with the services with regards to the case company was affected. Market orientation concept has enjoyed tremendous review in the private sector compared to the public sector. This study is therefore adding to literature by extending the findings to the public sector where customer complaints abounds. The findings of the study provide deep insights into handling customer issues in the public...

Journal of Competitiveness

A key driver of firm competitive advantage is the firm’s ability to develop along with the everch... more A key driver of firm competitive advantage is the firm’s ability to develop along with the everchanging business environment and associated market demands by being innovative. Small and medium-sized enterprises (SMEs), however, often lack adequate resources to develop innovation, so they search for external resources to augment the deficiency of their internal resources. Network embeddedness has many advantages for the firm, but it also has a dark side which has a negative effect on the network relationship. In order to take advantage of a network, firms should cultivate the capability to deal with the dark side of inter-firm relationships. Firstly, this study assesses the effect of network embeddedness on the innovation performance of SMEs. Secondly, the authors investigated the moderating role of this dark side in the relationship between network embeddedness and the innovation performance of SMEs. Finally, the role of relationship ending capability in neutralizing the negative ef...

International Journal of Productivity and Performance Management

PurposeThe paper investigates the mediation role of external integration in the relationship betw... more PurposeThe paper investigates the mediation role of external integration in the relationship between internal integration and small and medium enterprises (SMEs) performance. Information and communication technology (ICT) was used to moderate the relationship between internal and external, and external integration and SMEs performance.Design/methodology/approachCross sectional method was used to distribute questionnaires to owners of SMEs in Abossey Okai business enclave to assess the various dimensions in the study. Structural equation modeling was employed to assess the relationship among the dimensions, based on 163 validated questionnaires. Analysis of Moment Structures (Amos) and Statistical Package for Social Sciences (SPSS) were used in analyzing the data.FindingsThe results indicate that, external integration mediated the relationship between internal integration and SMEs performance. In addition, ICT had positive moderating effect in the relationship between internal and ex...

The International Journal of Management, Apr 1, 2020

The current research aims to discover the impact of entrepreneurship education on entrepreneurial... more The current research aims to discover the impact of entrepreneurship education on entrepreneurial intentions of undergraduate students. This is achieved through individual factors (attitude towards behavior, entrepreneurial motivation, entrepreneurial resource and perceived behavioral control) and entrepreneurship education. A quantitative survey design was used to collect information from a study sample of 255 undergraduate agriculture science students from the

Business Strategy & Development

The entrepreneurial bricolage theory has been connected to a wide range of organizational phenome... more The entrepreneurial bricolage theory has been connected to a wide range of organizational phenomena, including innovation, firm performance, social entrepreneurship, and opportunity identification. Regrettably, research in this domain is yet to significantly heighten understanding of its connection to competitive advantage, which has been touted as the ultimate goal of any strategic business. This study reverses this trend by looking at the impact of entrepreneurial bricolage on competitive advantage as well as the mediating effect of resource orchestration capability in the relationship. Based on survey data administered to 413 small business enterprises (SBEs), structural equation modeling was used to analyze the results. Results show that entrepreneurial bricolage was significantly related to competitive advantage. Resource orchestration capability partially mediated the relationship between entrepreneurial bricolage and competitive advantage. A novel finding of this study docume...

Business and Society Review, Dec 1, 2022

Business Strategy and the Environment

Qeios

The study sought to assess the effect of government communication on the behavioral change of cit... more The study sought to assess the effect of government communication on the behavioral change of citizens amidst the COVID-19 pandemic, and the mediating role of awareness in this relationship. The moderating role of fear & panic in the relationship between awareness and behavioral change was also ascertained. The study was based on 304 residents in Ghana. Descriptive analysis was first conducted using SPPS software (v.23). After which Structural Equation Modelling (SEM) was run to estimate the path coefficients, using Amos software (v.23). It was concluded that, government communication had a significant positive effect on behavioral change. Further, government communication had a significant positive effect on COVID-19 awareness, while awareness subsequently had a significant positive effect on behavioral change among the citizens. Awareness was found to partially mediate the relationship between government communication and behavioral change. Finally, it was concluded that, although...

CERN European Organization for Nuclear Research - Zenodo, Jun 30, 2022

The study assessed the moderating role of risk management capabilities in the relationship betwee... more The study assessed the moderating role of risk management capabilities in the relationship between service innovation and financial performance of insurance firms. A survey research design was adopted, with a quantitative research approach. The population of comprises life and non-life insurance companies in Ghana, numbering 39. There were 17 insurance firms selected for the study, from which 161 management staff were drawn as respondents. Data was analyzed using Structural Equation Modelling (SEM). The study concludes that, risk management capability had a positive moderative effect on the relationship between service innovation and financial performance of insurance companies in Ghana. This notwithstanding, both service innovation and risk management capability had a direct significant positive effect on financial performance of insurance firms. For stronger financial position, firms should endeavor to invest in both service innovation and effective risk management practices. The main contribution of this study centers on the interactive effect of service innovation and risk management capability. Although direct effects of service innovation and risk management, on financial performance have been established in literature, the interactive effect of these two predicting variables has not been well established in literature.

The study assessed the effects of individual’s cultural orientation on perceived service quality ... more The study assessed the effects of individual’s cultural orientation on perceived service quality in the hospitality industry. The study focused on nine (9) rated hotels (3 to 5-star rating) in Ghana. In all, 676 clients were selected from these hotels within a period of 3 months. The dimensions of Hofstede’s model were used in measuring individual’s cultural orientation, whiles SERVQUAL model was also used in measuring perceived service quality. Confirmatory Factor Analysis was run to check for the validity and reliability of the measurement instrument. The study concludes that, low power distance cultural orientation had a positive effect on all the dimensions of perceived service quality of high rated hotels. Low uncertainty avoidance had a positive effect on perceived service assurance, tangibility and responsiveness. It also had a negative effect on perceived service empathy. Low uncertainty avoidance however had no significant effect on perceived service reliability. Individual...

International Journal of Productivity and Performance Management

PurposeThis current study seeks to examine the effect of pharmaceutical business ecosystem (BE) g... more PurposeThis current study seeks to examine the effect of pharmaceutical business ecosystem (BE) governance mechanisms on new product development and to ascertain how crucial firm coordination will be in these relationships.Design/methodology/approachAnalysis was based on 173 firms (institutions) selected from pharmaceutical BE. Various validity and reliability checks were conducted before the presentation of the actual analysis, which was conducted using structural equation modeling in Amos (v.23).FindingsFindings showed that both relational and contractual governance mechanisms had direct positive effects on new product development of keystone. These effects were, however, partially mediated by coordination among the pharmaceutical BE members.Practical implicationsThe development of COVID-19 vaccines across the globe has taught us that innovation and speedy development of pharmaceutical drugs are very essential. New product development success could however be achieved through effe...

Journal of Business Management and Economics

This study assessed the role of Green Supply Chain Management practices in enhancing the performa... more This study assessed the role of Green Supply Chain Management practices in enhancing the performance and competitive advantage of firms. The study was based on 385 manufacturing firms. Various validity and reliability checks were conducted before the presentation of the actual analysis, which was conducted using Ordinary Least Squares approach, run using SPSS (v. 20). Findings revealed that, Green Procurement Practices, Green Manufacturing Practices, and Green Distribution Practices, had a significant effect on manufacturing firms' performance and competitive advantage. Although Reverse Logistics had no significant effect on manufacturing firms' performance, it had a significant effect on their competitive advantage.

International Journal of Innovation Management

The study explored the effects of the individual dimensions of market orientation on the superior... more The study explored the effects of the individual dimensions of market orientation on the superiority of new products introduced unto the market by SMEs, as well as the moderating role of innovation capability on these relationships. Analysis was based on 373 SMEs whose respondents were either employee-managers or owner-managers. Confirmatory Factor Analysis was conducted to check for validity and reliability of the observed items. A hierarchical regression model was estimated to test the various hypotheses set for the study. Findings revealed that customer orientation and inter-functional coordination had a positive and significant effect on new product superiority; however, competitor orientation had no significant effect. Innovation capability positively moderated the effects of customer orientation, competitor orientation and inter-functional coordination on new product superiority. This indicates the crucial role of SMEs’ innovative capability in leveraging the effect of competi...

African Journal of Economic and Management Studies

Purpose The purpose of this paper is to ascertain how perceived service quality mediates employee... more Purpose The purpose of this paper is to ascertain how perceived service quality mediates employees’ customer orientation and customer satisfaction in the public utility sector. Design/methodology/approach The study focused on the commercial customers (small and medium-scale enterprises– (SMEs)) of Electricity Company of Ghana Ltd. There were 350 SMEs sampled for the study, and each had no more than 99 employees. Respondents were either owner-managers or employee-managers. Structural equation model (SEM) was used in estimating the effects among the variables studied. Findings Most public institutions have a built-in customer base, and therefore places less emphasis on employees’ customer orientation. This notwithstanding, findings revealed that employees’ customer orientation behaviors significantly impacted customers’ perceived service quality and satisfaction toward public institutions. Similarly, customers’ perceived service quality influenced their satisfaction toward public inst...

Society and Business Review

Purpose This study aims to assess the mediating role of green marketing orientation (GMO) dimensi... more Purpose This study aims to assess the mediating role of green marketing orientation (GMO) dimensions in the relationship between stakeholder risk and new product success among European multinational enterprises (EMNEs) in Ghana. Design/methodology/approach The study was based on primary data gathered from 302 EMNEs in Ghana. After various validity and reliability checks, structural equation modeling in Amos (v.23) was performed to estimate the various relationships hypothesized in the study. Findings The study finds that stakeholder risk had a significant negative effect on the success of EMNEs’ new products. This negative effect is, however, nullified by the positive mediating effects of strategic green marketing orientation, tactical green marketing orientation and internal green marketing orientation. Research limitations/implications GMO is highly regarded as context-specific, with unique characteristics. Implying that the interpretation of results from the GMO framework should ...

European Journal of Business and Management, 2020

Over the years, there have been many challenges in supply chain management across the globe espec... more Over the years, there have been many challenges in supply chain management across the globe especially in the developing countries. There were challenges of quality control, risk management, finding right distributors to handle distribution, fragmented markets and many others. The most challenging issue in the supply chain management is the unpleasant relationship between the firms and their partners leading to many inconsistencies, uncertainties and losses in their operations and transactions leading to the assessment of both the direct and indirect impact of relational governance on supply chain performance of the manufacturing firms in Ghana. The study sought to assess the impact relational governance has directly and indirectly on supply chain performance. Data were collected and gathered through a survey questionnaire responded by 147 manufacturing firms in Ghana. The structural equation modelling was used to test the hypothesis and also validate the results. Findings indicate ...

Journal of Information & Knowledge Management

This study assessed the influence of internal knowledge sourcing on MNEs subsidiaries’ service in... more This study assessed the influence of internal knowledge sourcing on MNEs subsidiaries’ service innovation performance. It also considered the moderating role of entrepreneurial orientation, as well as the mediating role of exploitative learning. Empirical analysis was based on primary data gathered from 156 MNE subsidiaries. Various validity and reliability checks were conducted before the presentation of the actual analysis, which was conducted using Ordinary Least Squares approach, run using SPSS (v. 20). Findings indicate that, exploitative learning partially mediates the relationship between internal knowledge sourcing and MNE subsidiaries’ service innovation performance. Entrepreneurial orientation however, dampens the positive relationship between internal knowledge sourcing and exploitative learning. This study adds to the existing debate in the arena of knowledge-based view of the firm.

This paper investigates the direct effects of Supply Chain Integration (SCI) and Information and ... more This paper investigates the direct effects of Supply Chain Integration (SCI) and Information and Communication Technology (ICT) on firm performance, as well as the moderator effect of ICT. In the Abossey-Okai business enclave, the cross-sectional method was used to distribute questionnaires to owners of small and medium enterprises (SMEs) to evaluate the various dimensions of the study. The results indicate that all SCI dimensions (customer, internal, and supplier) had a positive and significant effect on firm performance. Also, ICT had a positive moderating influence on the relationship between SCI dimensions and firm performance. ICT had a significant impact on firm performance. Practically, this research will assist owners and managers of SMEs in coordinating with various departments and implementing internal practices that will build up cooperation by sharing vital information and instituting ways of decreasing cost. With these structures in place, it will help focal firms coope...

PurposeBusiness ecosystem is described as a web of loose relationships, thereby posing some chall... more PurposeBusiness ecosystem is described as a web of loose relationships, thereby posing some challenges to coordination. In attempt to ensure coordination in business relationships, scholars have proposed relational and contractual governance mechanisms. Hence, this study aims to examine the effects of governance mechanisms on coordination in the pharmaceutical business ecosystem (BE), with the potential mediating effects of closeness and opportunistic behavior.Design/methodology/approachThe study adopted quantitative approach with cross-sectional survey research design to collect data from the business ecosystem of pharmaceutical company X in Ghana. A structured questionnaire based on a five-point Likert scale was employed to collect data. Analysis was based on 173 institutions (both local and international) selected from pharmaceutical BE. Various validity and reliability checks were conducted before the presentation of the actual analysis, which was conducted using ordinary least ...

The International Journal of Management, 2020

The current research aims to discover the impact of entrepreneurship education on entrepreneurial... more The current research aims to discover the impact of entrepreneurship education on entrepreneurial intentions of undergraduate students. This is achieved through individual factors (attitude towards behavior, entrepreneurial motivation, entrepreneurial resource and perceived behavioral control) and entrepreneurship education. A quantitative survey design was used to collect information from a study sample of 255 undergraduate agriculture science students from the College of Agriculture Education, Mampong - University of Education, Winneba, Ghana. Results indicated that individual factors and entrepreneurship education have a direct positive influence on entrepreneurial intentions. Also, entrepreneurship education moderates the influence of individual factors on entrepreneurial intentions among undergraduate students. In conclusion, using agriculture science students, entrepreneurship education plays a major role in equipping and enhancing students with entrepreneurial knowledge and d...

European Journal of Business and Management, 2018

The study assessed the practicalisation of the market orientation construct in the public sector ... more The study assessed the practicalisation of the market orientation construct in the public sector particularly the public utility companies and the linkage that exist between customer satisfaction, service delivery and market orientation. Survey design was utilized to gather data from 430 customers of the public utility companies in Ghana. Data analysis was done by means of descriptive statistics, exploratory factor analysis and multiple regression. Results indicate a weak market orientation practiced by the utility companies. Consequently, customer’s perception of service quality and satisfaction with the services with regards to the case company was affected. Market orientation concept has enjoyed tremendous review in the private sector compared to the public sector. This study is therefore adding to literature by extending the findings to the public sector where customer complaints abounds. The findings of the study provide deep insights into handling customer issues in the public...

Journal of Competitiveness

A key driver of firm competitive advantage is the firm’s ability to develop along with the everch... more A key driver of firm competitive advantage is the firm’s ability to develop along with the everchanging business environment and associated market demands by being innovative. Small and medium-sized enterprises (SMEs), however, often lack adequate resources to develop innovation, so they search for external resources to augment the deficiency of their internal resources. Network embeddedness has many advantages for the firm, but it also has a dark side which has a negative effect on the network relationship. In order to take advantage of a network, firms should cultivate the capability to deal with the dark side of inter-firm relationships. Firstly, this study assesses the effect of network embeddedness on the innovation performance of SMEs. Secondly, the authors investigated the moderating role of this dark side in the relationship between network embeddedness and the innovation performance of SMEs. Finally, the role of relationship ending capability in neutralizing the negative ef...

International Journal of Productivity and Performance Management

PurposeThe paper investigates the mediation role of external integration in the relationship betw... more PurposeThe paper investigates the mediation role of external integration in the relationship between internal integration and small and medium enterprises (SMEs) performance. Information and communication technology (ICT) was used to moderate the relationship between internal and external, and external integration and SMEs performance.Design/methodology/approachCross sectional method was used to distribute questionnaires to owners of SMEs in Abossey Okai business enclave to assess the various dimensions in the study. Structural equation modeling was employed to assess the relationship among the dimensions, based on 163 validated questionnaires. Analysis of Moment Structures (Amos) and Statistical Package for Social Sciences (SPSS) were used in analyzing the data.FindingsThe results indicate that, external integration mediated the relationship between internal integration and SMEs performance. In addition, ICT had positive moderating effect in the relationship between internal and ex...