Wayan Suartina - Academia.edu (original) (raw)

Papers by Wayan Suartina

Research paper thumbnail of Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior (OCB) Melalui Komitmen Organisasi Pada Karyawan Bagian Fresh Food Di Supermarket Tiara Dewata

OCB is able to make a positive contribution to improving organizational functions. The formulatio... more OCB is able to make a positive contribution to improving organizational functions. The formulation of the problem in this study is how is the role of organizational commitment in mediating the effect of job satisfaction on Organizational Citizenship Behavior (OCB) on employees of the fresh food department at Tiara Dewata Supermarket? This research was conducted at Tiara Dewata Supermarket, sampling in this study was carried out by saturated sampling technique, amounting to 92 people. The data analysis technique used is path analysis. Based on the results of research and discussion, it can be concluded that: (1) Job satisfaction partially has a positive and significant effect on organizational citizenship behavior (OCB). (2) Job satisfaction partially has a positive and significant effect on organizational commitment. (3) Organizational commitment partially has a positive and significant effect on organizational citizenship behavior (OCB). (4) Organizational commitment mediates the effect of job satisfaction on organizational citizenship behavior (OCB).

Research paper thumbnail of Perceived Travel Risk, Celebrity Endorsement, Destination Image, Attitude and Return Visit Intention of Tourists: Descriptive Analysis

Zenodo (CERN European Organization for Nuclear Research), Jan 16, 2023

Research paper thumbnail of Penyuluhan dan Pelatihan Kewirausahaan Pembuatan Dodol Rumput Laut sebagai Upaya Diversifikasi Produk Olahan dan Peningkatan Nilai Tambah Rumput Laut

JURNAL SEWAKA BHAKTI

Seaweed has long been known as a type of marine plant that has economic value and is widely used ... more Seaweed has long been known as a type of marine plant that has economic value and is widely used in cosmetics, food, industrial, and other industries. Seaweed is mostly processed in dry form after going through the drying process or processed into ready-to-eat foods, such as lunkhead, sweets, and drinks. The number of seaweed cultivation groups in Ped village is 8 (eight) groups with a total of about 120 members. This activity was able to attract attention and interest as well as the participation of at least 29 people from the total number of members of seaweed farmers in Ped Village, Nusa Penida District, Klungkung. This entrepreneurial training for making seaweed lunkhead aims to increase the creativity and entrepreneurial interest of seaweed farmers in diversifying seaweed processed products so that they are able to provide added value and economic value for seaweed processed products, and ultimately increase the income of seaweed farmers in Indonesia. Ped village, Nusa Penida d...

Research paper thumbnail of Pengaruh Pengembangan Karir Dan Job Insecurity Terhadap Turnover Intention

Journal of Applied Management Studies

Companies with high turnover intention show that there are many problems that have resulted in em... more Companies with high turnover intention show that there are many problems that have resulted in employees choosing to move to another company. This study aims to determine the effect of career development and job insecurity on turnover intention at PT. BPR Nusamba Mengwi partially and simultaneously. This research was conducted at PT. BPR Nusamba Mengwi. The number of respondents taken was 77 employees with a saturated sampling method. The data analysis technique used multiple linear regression analysis. Based on the analysis, it was found that career development and job insecurity had a positive and significant effect on turnover intention at PT. BPR Nusamba Mengwi partially and simultaneously. Based on the research results, it can be suggested that PT. BPR Nusamba Mengwi evaluates policies related to employees by looking at career development factors, job insecurity, and turnover intention to companies.

Research paper thumbnail of Pelatihan dan Pendampingan Pembuatan Telor Asin dari Telor Ayam sebagai Usaha Peningkatan Kreativitas dan Inovasi Produk Unggulan

Jatiluwih Village has long been known by tourists, both foreign and domestic as one of the touris... more Jatiluwih Village has long been known by tourists, both foreign and domestic as one of the tourist destinations in Tabanan district. The natural scenery in the form of terraced terraces offered to tourists has been recognized worldwide and has become one of UNESCO's protected cultural heritage. To support the economy, Jatiluwih village is also known as a center for rice barn and broiler breeding. The product of purebred chicken eggs produced in Jatiluwih village is one of the largest in the Penebel district. So far, the production of purebred chicken eggs has been used to meet the people's need for eggs and sold to markets. The training and mentoring provided for community service aim to invite people to increase creativity and innovate with chicken egg products produced by making salted eggs. These training and mentoring activities include training on making salted eggs from chicken eggs, demonstrations and practice of making salted eggs, tips on branding the salted eggs pr...

Research paper thumbnail of The role of brand love in mediating the effect of intensive distribution and social media promotion on brand loyalty and e-WOM

International Journal of Data and Network Science, 2022

This study aims to examine and explain the role of brand love in mediating the effect of intensiv... more This study aims to examine and explain the role of brand love in mediating the effect of intensive distribution and promotion of social media on brand loyalty and e-WOM. The population of this research are customers of minimarket franchise businesses in Bali. The sample size used was 200 people with purposive sampling method. The analytical technique used is Path Analysis using SEM-PLS. The results showed that the intensive distribution had a positive and significant effect on brand loyalty and brand love. Brand love is able to mediate the effect of intensive distribution on customer loyalty, brand and e-WOM and brand love are able to mediate the effect of social media promotion on brand loyalty and e-WOM. Therefore, it is important for the minimarket franchise business to pay more attention to intensive distribution and vigorously promote social media through various choices of the latest social media platforms.

Research paper thumbnail of The role of attitude to mediate the effect of trust, perceived behavior control, subjective norm and per-ceived quality on intention to reuse the COVID-19 website

International Journal of Data and Network Science

The objectives of this paper was to explain the effect of the variables trust, PBC, subjective no... more The objectives of this paper was to explain the effect of the variables trust, PBC, subjective norm, perceived quality, and re-usage intention on attitude and re-usage intention. This study's population consisted of Indonesians who visited the COVID-19 website to learn more about the progress of COVID-19. With the purposive sampling strategy, the sample size was as large as 238 participants. Path Analysis with the SEM-PLS approach was employed as the analytical technique. The findings revealed that trust, subjective norm, and perceived quality all had a positive and significant effect on attitudes when using the COVID-19 website, although PBC had a favorable but small effect. Furthermore, attitude influences intention to use in a positive and significant way.

Research paper thumbnail of Pengaruh Celebrity Endorser Dan Pesan Iklan Di Televisi Terhadap Keputusan Pembelian Konsumen

Purchasing decisions are very important for companies to survive in an increasingly intense marke... more Purchasing decisions are very important for companies to survive in an increasingly intense market. The purpose of this study was to determine the effect of celebrity endorsers and advertising messages on television on purchasing decisions of Pantene Shampoo in the City of North Denpasar, both racially and simultaneously. The population in this study were all consumers of Pantene Shampoo in North Denpasar City with a total sample size of 95 respondents using the accidental sampling method. The data analysis technique used multiple linear regression analysis. Based on the results of the analysis, it was found that celebrity endorsers and advertising messages on television had a positive and significant effect on the purchasing decision of Pantene Shampoo in the City of North Denpasar both partially and simultaneously. The suggestion in this research is that companies evaluate their marketing policies by looking at the celebrity endorser factor, advertising messages, purchasing decisions

Research paper thumbnail of Papel de la influencia de la medición de la satisfacción a través de CRM (Customer Relationship Marketing) hacia la confianza del consumidor en Elite Sang Tunas Kid Courses Denpasar

Kindergarten school at an early age is a form of education that focuses on laying the foundation ... more Kindergarten school at an early age is a form of education that focuses on laying the foundation towards physical growth and development (fine and gross motor coordination), intelligence (thinking power, emotional intelligence, spiritual intelligence), socio-emotional (attitude and behavior as well as religion), language and communication, by the uniqueness and stages of development carried out by young children born up to eight years, serves to develop children’s potential and shape the child’s personality correctly. The purpose of this education has two functions, namely giving direction to all educational activities and is something that is intended to be achieved by all educational activities. Based the results are customer relationship marketing has a positive and significant influence on the satisfaction of Elite Sang Tunas Kid Courses Denpasar, CRM has a positive and significant influence on Consumer Trust in Elite Sang Tunas Kid Courses Denpasar, satisfaction has a positive ...

Research paper thumbnail of Pengaruh Etika Kerja, Budaya Organisasi dan Disiplin Kerja terhadap Kinerja Karyawan pada PT. Balai Lelang Bali di Denpasar

This study aims to find out the role of work ethics, organizational culture, and work discipline ... more This study aims to find out the role of work ethics, organizational culture, and work discipline on Employee Performance at PT Balai Lelang Bali in Denpasar. This research is included in the associative causality research using a quantitative approach. The population in this study were all employees of PT. Bali Lelang Bali with 37 people. Because the total population is 37 people, all of them become respondents. Data analysis was performed using multiple linear regression techniques. The results of this study are that there is a positive and significant influence between Work Ethics on Employee Performance, then there is a positive and significant influence between Organizational Culture on Employee Performance, then there is a positive and significant influence between Work Discipline on Employee Performance, finally there is a positive and significant influence. Between Work Ethics, Organizational Culture, and Work Discipline simultaneously on Employee Performance at PT. Bali Lela...

Research paper thumbnail of The role of the influence of satisfaction measurement through CRM (Customer Relationship Marketing) towards consumer confidence in Elite Sang Tunas Kid Courses Denpasar

espanolEl jardin de infancia a una edad temprana es una forma de educacion que se centra en senta... more espanolEl jardin de infancia a una edad temprana es una forma de educacion que se centra en sentar las bases para el crecimiento y desarrollo fisico (coordinacion motora fina y gruesa), la inteligencia (poder de pensamiento, inteligencia emocional, inteligencia espiritual), socio-emocional (actitud y comportamiento asi como religion), el lenguaje y la comunicacion, por la singularidad y las etapas de desarrollo que llevan a cabo los ninos pequenos de hasta ocho anos, sirve para desarrollar el potencial de los ninos y formar la personalidad del nino correctamente. La finalidad de esta educacion tiene como funcion principal dar directrices a todas las actividades educativas y es algo que se pretende conseguir con todas las actividades educativas. Basado en los resultados son la relacion con el cliente, el marketing tiene una influencia positiva que concluye en la satisfaccion de los Cursos de Elite Sang Tunas Kid Denpasar, un CRM que tiene una influencia positiva y significativa en la...

Research paper thumbnail of Pengaruh Total Quality Management (TQM) Terhadap Kinerja Perusahaan Melalui Perilaku Produktif Karyawan Pada Pt. Tomorrow’s Antiques Indonesia

WIDYA MANAJEMEN, 2019

This study aims to determine the effect of Total Quality Management (TQM) on employee productive ... more This study aims to determine the effect of Total Quality Management (TQM) on employee productive behavior and company performance at PT. Tomorrow’s Antiques Indonesia. This study uses a quantitative method with a sample of 104 employees. Data was collected by observation, interviews, documentation, literature, and questionnaires. The analysis technique used descriptive analysis, path analysis (analysis path), and sobell test. The results of the total quality management (TQM) research have a positive and significant effect on employee productive behaviour at PT. Tomorrow's Antiques with coefficient of 0.986 and a sig value of 0.00 <0.05; employee productive behavior has a positive and significant effect on company performance at PT. Tomorrow's Antiques with coefficient of 0.606 and a sig value of 0.00 <0.05; total quality management (TQM) has a positive and significant effect on company performance at PT. Tomorrow's Antiques with coefficient of 0.396 and a sig value...

Research paper thumbnail of Pengaruh Customer Relationship Management Dan Kepuasan Terhadap Loyalitas Anggota

The purpose of this study was to determine the effect of customer relationship management on memb... more The purpose of this study was to determine the effect of customer relationship management on member satisfaction, the effect of member satisfaction on member loyalty, the effect of customer relationship management on member loyalty, and the influence of customer relationship management on loyalty which is influenced by member satisfaction. This research was conducted at Village-Owned Enterprises (BUMDes) throughout Penebel District, Tabanan, Bali with a sample of 100 people who were determined using the Slovin method and the determination of the sample using incidental sampling. Testing instruments and analysis tools include validity test, reliability test, and path analysis accompanied by Sobell test. Based on the results of the path analysis test, it was found that customer relationship management has a positive and significant effect on member satisfaction, member satisfaction has a positive and significant effect on member loyalty, customer relationship management has a positive...

Research paper thumbnail of Pengaruh Work Family Conflict dan Stres Kerja terhadap Kinerja Karyawan pada PT. BPR Parthakencana Tohpati di Denpasar

Performance is the result obtained by an organization, both the organization is profit-oriented a... more Performance is the result obtained by an organization, both the organization is profit-oriented and nonprofit oriented which is generated during a period of time. The purpose of this study was to determine the effect of work-family conflict and work stress on employee performance at PT. BPR Partakencana Tohpati in Denpasar. This research was conducted at PT. BPR Partakencana Tohpati, having its address at Jalan Gatot Subroto Timur No 49 Denpasar, Kesiman Kertalangu Village, Kesiman District, Denpasar Regency, Bali Province. The number of respondents taken was 50 employees, the sampling method was saturated. The data analysis techniques used were validity and reliability tests, classical assumption tests, multiple correlation analysis, multiple linear regression analysis, determination, t-test, and f test. Based on the analysis, it was found that work-family conflict has a negative effect on employee performance, work stress has a positive and significant effect on employee performan...

Research paper thumbnail of Organizational Ethical Climate for Reduce Fraud Behavioral

Research paper thumbnail of Pengaruh Customer Relationship Management dan Kepuasan terhadap Loyalitas Nasabah LPD Desa Adat Anggungan di Badung

The LPD is a village economic institution that is used to collect and distribute funds in general... more The LPD is a village economic institution that is used to collect and distribute funds in general as well as a source of development financing in almost all parts of customary village areas in Bali. Savings customers are the top priority of the LPD in the customary village of Anggungan to create Loyalty. In creating customer satisfaction and loyalty, the LPD in the customary village of Anggungan is required to implement a good and appropriate strategy, namely Customer Relationship Management (CRM) to increase customer satisfaction and loyalty. The purpose of this study to analyze the effect partially and simultaneously between Customer Relationship Management (CRM) and satisfaction on customer loyalty savings. The population in this study were 1,958 savings customers. The sample was determined based on the Slovin formula with the results obtained by 95 respondents. The results of data analysis indicate that Customer Relationship Management (CRM) and satisfaction simultaneously have ...

Research paper thumbnail of Pengaruh Kualitas Produk, Impulse Buying dan Electronic Word of Mouth (EWOM) terhadap Keputusan Pembelian pada Produk Smartphone Merek Oppo di Kota Denpasar

Widya Amrita

The purchase decision is the final stage that determines the viability of a product, because when... more The purchase decision is the final stage that determines the viability of a product, because when the consumer has decided, it means the product was purchased by the consumer. The purpose of this study was to determine the effect of product quality, impulse buying, and electronic word of mouth on purchasing decisions for OPPO brand smartphone products in Denpasar. The sample in this study were 135 respondents with the sampling technique used was purposive sampling. The data analysis technique used is multiple linear regression. The results of the analysis show that each of the independent variables, namely the effect of product quality, impulse buying, and electronic word of mouth parisally and simultaneously has a positive and significant effect on purchasing decisions for OPPO brand smartphone products in Denpasar.

Research paper thumbnail of Pengaruh Kualitas Pelayanan, Bauran Pemasaran Dan Citra Merek Terhadap Loyalitas Pelanggan Pada Mcdonald’s Di Kota Denpasar

Widya Amrita

Customer loyalty is a commitment that customers hold deeply to buy the product or service being o... more Customer loyalty is a commitment that customers hold deeply to buy the product or service being offered. In order for customers to have high loyalty, a company needs to pay attention to the factors that determine customer loyalty. The purpose of this study was to determine the effect of service quality, marketing mix and brand image on customer loyalty. This research was conducted at McDonald's company in Denpasar City. The number of samples taken was 100 customers, with probability sampling method, especially simple random sampling. Data collection was carried out through interviews, observation, documentation study, literature study and questionnaires. The analysis technique used is multiple linear regression. Based on the analysis, it is found that service quality, marketing mix and brand image simultaneously have a significant effect on customer loyalty. Partially service quality has a significant effect on customer loyalty, marketing mix has a significant effect on customer...

Research paper thumbnail of The role of mediation satisfaction of crm (customer relationship marketing) influence toward consumer trust at elite sang tunas kid courses denpasar

IROCAMM-International Review Of Communication And Marketing Mix

Research paper thumbnail of The role of mediation satisfaction of customer relationship marketing influence toward consumer trust at Elite Sang Tunas Kid Courses Denpasar

Economics, Management and Sustainability, Apr 15, 2020

This open access article is distributed under a Creative Commons Attribution (CC-BY) 4.0 license.

Research paper thumbnail of Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior (OCB) Melalui Komitmen Organisasi Pada Karyawan Bagian Fresh Food Di Supermarket Tiara Dewata

OCB is able to make a positive contribution to improving organizational functions. The formulatio... more OCB is able to make a positive contribution to improving organizational functions. The formulation of the problem in this study is how is the role of organizational commitment in mediating the effect of job satisfaction on Organizational Citizenship Behavior (OCB) on employees of the fresh food department at Tiara Dewata Supermarket? This research was conducted at Tiara Dewata Supermarket, sampling in this study was carried out by saturated sampling technique, amounting to 92 people. The data analysis technique used is path analysis. Based on the results of research and discussion, it can be concluded that: (1) Job satisfaction partially has a positive and significant effect on organizational citizenship behavior (OCB). (2) Job satisfaction partially has a positive and significant effect on organizational commitment. (3) Organizational commitment partially has a positive and significant effect on organizational citizenship behavior (OCB). (4) Organizational commitment mediates the effect of job satisfaction on organizational citizenship behavior (OCB).

Research paper thumbnail of Perceived Travel Risk, Celebrity Endorsement, Destination Image, Attitude and Return Visit Intention of Tourists: Descriptive Analysis

Zenodo (CERN European Organization for Nuclear Research), Jan 16, 2023

Research paper thumbnail of Penyuluhan dan Pelatihan Kewirausahaan Pembuatan Dodol Rumput Laut sebagai Upaya Diversifikasi Produk Olahan dan Peningkatan Nilai Tambah Rumput Laut

JURNAL SEWAKA BHAKTI

Seaweed has long been known as a type of marine plant that has economic value and is widely used ... more Seaweed has long been known as a type of marine plant that has economic value and is widely used in cosmetics, food, industrial, and other industries. Seaweed is mostly processed in dry form after going through the drying process or processed into ready-to-eat foods, such as lunkhead, sweets, and drinks. The number of seaweed cultivation groups in Ped village is 8 (eight) groups with a total of about 120 members. This activity was able to attract attention and interest as well as the participation of at least 29 people from the total number of members of seaweed farmers in Ped Village, Nusa Penida District, Klungkung. This entrepreneurial training for making seaweed lunkhead aims to increase the creativity and entrepreneurial interest of seaweed farmers in diversifying seaweed processed products so that they are able to provide added value and economic value for seaweed processed products, and ultimately increase the income of seaweed farmers in Indonesia. Ped village, Nusa Penida d...

Research paper thumbnail of Pengaruh Pengembangan Karir Dan Job Insecurity Terhadap Turnover Intention

Journal of Applied Management Studies

Companies with high turnover intention show that there are many problems that have resulted in em... more Companies with high turnover intention show that there are many problems that have resulted in employees choosing to move to another company. This study aims to determine the effect of career development and job insecurity on turnover intention at PT. BPR Nusamba Mengwi partially and simultaneously. This research was conducted at PT. BPR Nusamba Mengwi. The number of respondents taken was 77 employees with a saturated sampling method. The data analysis technique used multiple linear regression analysis. Based on the analysis, it was found that career development and job insecurity had a positive and significant effect on turnover intention at PT. BPR Nusamba Mengwi partially and simultaneously. Based on the research results, it can be suggested that PT. BPR Nusamba Mengwi evaluates policies related to employees by looking at career development factors, job insecurity, and turnover intention to companies.

Research paper thumbnail of Pelatihan dan Pendampingan Pembuatan Telor Asin dari Telor Ayam sebagai Usaha Peningkatan Kreativitas dan Inovasi Produk Unggulan

Jatiluwih Village has long been known by tourists, both foreign and domestic as one of the touris... more Jatiluwih Village has long been known by tourists, both foreign and domestic as one of the tourist destinations in Tabanan district. The natural scenery in the form of terraced terraces offered to tourists has been recognized worldwide and has become one of UNESCO's protected cultural heritage. To support the economy, Jatiluwih village is also known as a center for rice barn and broiler breeding. The product of purebred chicken eggs produced in Jatiluwih village is one of the largest in the Penebel district. So far, the production of purebred chicken eggs has been used to meet the people's need for eggs and sold to markets. The training and mentoring provided for community service aim to invite people to increase creativity and innovate with chicken egg products produced by making salted eggs. These training and mentoring activities include training on making salted eggs from chicken eggs, demonstrations and practice of making salted eggs, tips on branding the salted eggs pr...

Research paper thumbnail of The role of brand love in mediating the effect of intensive distribution and social media promotion on brand loyalty and e-WOM

International Journal of Data and Network Science, 2022

This study aims to examine and explain the role of brand love in mediating the effect of intensiv... more This study aims to examine and explain the role of brand love in mediating the effect of intensive distribution and promotion of social media on brand loyalty and e-WOM. The population of this research are customers of minimarket franchise businesses in Bali. The sample size used was 200 people with purposive sampling method. The analytical technique used is Path Analysis using SEM-PLS. The results showed that the intensive distribution had a positive and significant effect on brand loyalty and brand love. Brand love is able to mediate the effect of intensive distribution on customer loyalty, brand and e-WOM and brand love are able to mediate the effect of social media promotion on brand loyalty and e-WOM. Therefore, it is important for the minimarket franchise business to pay more attention to intensive distribution and vigorously promote social media through various choices of the latest social media platforms.

Research paper thumbnail of The role of attitude to mediate the effect of trust, perceived behavior control, subjective norm and per-ceived quality on intention to reuse the COVID-19 website

International Journal of Data and Network Science

The objectives of this paper was to explain the effect of the variables trust, PBC, subjective no... more The objectives of this paper was to explain the effect of the variables trust, PBC, subjective norm, perceived quality, and re-usage intention on attitude and re-usage intention. This study's population consisted of Indonesians who visited the COVID-19 website to learn more about the progress of COVID-19. With the purposive sampling strategy, the sample size was as large as 238 participants. Path Analysis with the SEM-PLS approach was employed as the analytical technique. The findings revealed that trust, subjective norm, and perceived quality all had a positive and significant effect on attitudes when using the COVID-19 website, although PBC had a favorable but small effect. Furthermore, attitude influences intention to use in a positive and significant way.

Research paper thumbnail of Pengaruh Celebrity Endorser Dan Pesan Iklan Di Televisi Terhadap Keputusan Pembelian Konsumen

Purchasing decisions are very important for companies to survive in an increasingly intense marke... more Purchasing decisions are very important for companies to survive in an increasingly intense market. The purpose of this study was to determine the effect of celebrity endorsers and advertising messages on television on purchasing decisions of Pantene Shampoo in the City of North Denpasar, both racially and simultaneously. The population in this study were all consumers of Pantene Shampoo in North Denpasar City with a total sample size of 95 respondents using the accidental sampling method. The data analysis technique used multiple linear regression analysis. Based on the results of the analysis, it was found that celebrity endorsers and advertising messages on television had a positive and significant effect on the purchasing decision of Pantene Shampoo in the City of North Denpasar both partially and simultaneously. The suggestion in this research is that companies evaluate their marketing policies by looking at the celebrity endorser factor, advertising messages, purchasing decisions

Research paper thumbnail of Papel de la influencia de la medición de la satisfacción a través de CRM (Customer Relationship Marketing) hacia la confianza del consumidor en Elite Sang Tunas Kid Courses Denpasar

Kindergarten school at an early age is a form of education that focuses on laying the foundation ... more Kindergarten school at an early age is a form of education that focuses on laying the foundation towards physical growth and development (fine and gross motor coordination), intelligence (thinking power, emotional intelligence, spiritual intelligence), socio-emotional (attitude and behavior as well as religion), language and communication, by the uniqueness and stages of development carried out by young children born up to eight years, serves to develop children’s potential and shape the child’s personality correctly. The purpose of this education has two functions, namely giving direction to all educational activities and is something that is intended to be achieved by all educational activities. Based the results are customer relationship marketing has a positive and significant influence on the satisfaction of Elite Sang Tunas Kid Courses Denpasar, CRM has a positive and significant influence on Consumer Trust in Elite Sang Tunas Kid Courses Denpasar, satisfaction has a positive ...

Research paper thumbnail of Pengaruh Etika Kerja, Budaya Organisasi dan Disiplin Kerja terhadap Kinerja Karyawan pada PT. Balai Lelang Bali di Denpasar

This study aims to find out the role of work ethics, organizational culture, and work discipline ... more This study aims to find out the role of work ethics, organizational culture, and work discipline on Employee Performance at PT Balai Lelang Bali in Denpasar. This research is included in the associative causality research using a quantitative approach. The population in this study were all employees of PT. Bali Lelang Bali with 37 people. Because the total population is 37 people, all of them become respondents. Data analysis was performed using multiple linear regression techniques. The results of this study are that there is a positive and significant influence between Work Ethics on Employee Performance, then there is a positive and significant influence between Organizational Culture on Employee Performance, then there is a positive and significant influence between Work Discipline on Employee Performance, finally there is a positive and significant influence. Between Work Ethics, Organizational Culture, and Work Discipline simultaneously on Employee Performance at PT. Bali Lela...

Research paper thumbnail of The role of the influence of satisfaction measurement through CRM (Customer Relationship Marketing) towards consumer confidence in Elite Sang Tunas Kid Courses Denpasar

espanolEl jardin de infancia a una edad temprana es una forma de educacion que se centra en senta... more espanolEl jardin de infancia a una edad temprana es una forma de educacion que se centra en sentar las bases para el crecimiento y desarrollo fisico (coordinacion motora fina y gruesa), la inteligencia (poder de pensamiento, inteligencia emocional, inteligencia espiritual), socio-emocional (actitud y comportamiento asi como religion), el lenguaje y la comunicacion, por la singularidad y las etapas de desarrollo que llevan a cabo los ninos pequenos de hasta ocho anos, sirve para desarrollar el potencial de los ninos y formar la personalidad del nino correctamente. La finalidad de esta educacion tiene como funcion principal dar directrices a todas las actividades educativas y es algo que se pretende conseguir con todas las actividades educativas. Basado en los resultados son la relacion con el cliente, el marketing tiene una influencia positiva que concluye en la satisfaccion de los Cursos de Elite Sang Tunas Kid Denpasar, un CRM que tiene una influencia positiva y significativa en la...

Research paper thumbnail of Pengaruh Total Quality Management (TQM) Terhadap Kinerja Perusahaan Melalui Perilaku Produktif Karyawan Pada Pt. Tomorrow’s Antiques Indonesia

WIDYA MANAJEMEN, 2019

This study aims to determine the effect of Total Quality Management (TQM) on employee productive ... more This study aims to determine the effect of Total Quality Management (TQM) on employee productive behavior and company performance at PT. Tomorrow’s Antiques Indonesia. This study uses a quantitative method with a sample of 104 employees. Data was collected by observation, interviews, documentation, literature, and questionnaires. The analysis technique used descriptive analysis, path analysis (analysis path), and sobell test. The results of the total quality management (TQM) research have a positive and significant effect on employee productive behaviour at PT. Tomorrow's Antiques with coefficient of 0.986 and a sig value of 0.00 <0.05; employee productive behavior has a positive and significant effect on company performance at PT. Tomorrow's Antiques with coefficient of 0.606 and a sig value of 0.00 <0.05; total quality management (TQM) has a positive and significant effect on company performance at PT. Tomorrow's Antiques with coefficient of 0.396 and a sig value...

Research paper thumbnail of Pengaruh Customer Relationship Management Dan Kepuasan Terhadap Loyalitas Anggota

The purpose of this study was to determine the effect of customer relationship management on memb... more The purpose of this study was to determine the effect of customer relationship management on member satisfaction, the effect of member satisfaction on member loyalty, the effect of customer relationship management on member loyalty, and the influence of customer relationship management on loyalty which is influenced by member satisfaction. This research was conducted at Village-Owned Enterprises (BUMDes) throughout Penebel District, Tabanan, Bali with a sample of 100 people who were determined using the Slovin method and the determination of the sample using incidental sampling. Testing instruments and analysis tools include validity test, reliability test, and path analysis accompanied by Sobell test. Based on the results of the path analysis test, it was found that customer relationship management has a positive and significant effect on member satisfaction, member satisfaction has a positive and significant effect on member loyalty, customer relationship management has a positive...

Research paper thumbnail of Pengaruh Work Family Conflict dan Stres Kerja terhadap Kinerja Karyawan pada PT. BPR Parthakencana Tohpati di Denpasar

Performance is the result obtained by an organization, both the organization is profit-oriented a... more Performance is the result obtained by an organization, both the organization is profit-oriented and nonprofit oriented which is generated during a period of time. The purpose of this study was to determine the effect of work-family conflict and work stress on employee performance at PT. BPR Partakencana Tohpati in Denpasar. This research was conducted at PT. BPR Partakencana Tohpati, having its address at Jalan Gatot Subroto Timur No 49 Denpasar, Kesiman Kertalangu Village, Kesiman District, Denpasar Regency, Bali Province. The number of respondents taken was 50 employees, the sampling method was saturated. The data analysis techniques used were validity and reliability tests, classical assumption tests, multiple correlation analysis, multiple linear regression analysis, determination, t-test, and f test. Based on the analysis, it was found that work-family conflict has a negative effect on employee performance, work stress has a positive and significant effect on employee performan...

Research paper thumbnail of Organizational Ethical Climate for Reduce Fraud Behavioral

Research paper thumbnail of Pengaruh Customer Relationship Management dan Kepuasan terhadap Loyalitas Nasabah LPD Desa Adat Anggungan di Badung

The LPD is a village economic institution that is used to collect and distribute funds in general... more The LPD is a village economic institution that is used to collect and distribute funds in general as well as a source of development financing in almost all parts of customary village areas in Bali. Savings customers are the top priority of the LPD in the customary village of Anggungan to create Loyalty. In creating customer satisfaction and loyalty, the LPD in the customary village of Anggungan is required to implement a good and appropriate strategy, namely Customer Relationship Management (CRM) to increase customer satisfaction and loyalty. The purpose of this study to analyze the effect partially and simultaneously between Customer Relationship Management (CRM) and satisfaction on customer loyalty savings. The population in this study were 1,958 savings customers. The sample was determined based on the Slovin formula with the results obtained by 95 respondents. The results of data analysis indicate that Customer Relationship Management (CRM) and satisfaction simultaneously have ...

Research paper thumbnail of Pengaruh Kualitas Produk, Impulse Buying dan Electronic Word of Mouth (EWOM) terhadap Keputusan Pembelian pada Produk Smartphone Merek Oppo di Kota Denpasar

Widya Amrita

The purchase decision is the final stage that determines the viability of a product, because when... more The purchase decision is the final stage that determines the viability of a product, because when the consumer has decided, it means the product was purchased by the consumer. The purpose of this study was to determine the effect of product quality, impulse buying, and electronic word of mouth on purchasing decisions for OPPO brand smartphone products in Denpasar. The sample in this study were 135 respondents with the sampling technique used was purposive sampling. The data analysis technique used is multiple linear regression. The results of the analysis show that each of the independent variables, namely the effect of product quality, impulse buying, and electronic word of mouth parisally and simultaneously has a positive and significant effect on purchasing decisions for OPPO brand smartphone products in Denpasar.

Research paper thumbnail of Pengaruh Kualitas Pelayanan, Bauran Pemasaran Dan Citra Merek Terhadap Loyalitas Pelanggan Pada Mcdonald’s Di Kota Denpasar

Widya Amrita

Customer loyalty is a commitment that customers hold deeply to buy the product or service being o... more Customer loyalty is a commitment that customers hold deeply to buy the product or service being offered. In order for customers to have high loyalty, a company needs to pay attention to the factors that determine customer loyalty. The purpose of this study was to determine the effect of service quality, marketing mix and brand image on customer loyalty. This research was conducted at McDonald's company in Denpasar City. The number of samples taken was 100 customers, with probability sampling method, especially simple random sampling. Data collection was carried out through interviews, observation, documentation study, literature study and questionnaires. The analysis technique used is multiple linear regression. Based on the analysis, it is found that service quality, marketing mix and brand image simultaneously have a significant effect on customer loyalty. Partially service quality has a significant effect on customer loyalty, marketing mix has a significant effect on customer...

Research paper thumbnail of The role of mediation satisfaction of crm (customer relationship marketing) influence toward consumer trust at elite sang tunas kid courses denpasar

IROCAMM-International Review Of Communication And Marketing Mix

Research paper thumbnail of The role of mediation satisfaction of customer relationship marketing influence toward consumer trust at Elite Sang Tunas Kid Courses Denpasar

Economics, Management and Sustainability, Apr 15, 2020

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