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Papers by felicity ncube

Research paper thumbnail of Economic Impacts of the COVID-19 Pandemic on the Hotel Business in Zimbabwe

It is evident from literature that the spread of the Covid-19 pandemic has brought the world econ... more It is evident from literature that the spread of the Covid-19 pandemic has brought the world economies to its 'knees'. No industry has gone untouched by the effects of this pandemic. Globally there has been an adverse impact on travel which is backbone of the hotel industry. This study focuses on exploring the impact that the Covid-19 pandemic has had on Zimbabwean hotel sector. The objectives of the study focused on investigating the impact of Covid-19 pandemic on hotel occupancy and revenue and proposing strategies that can be implemented for recovery post the pandemic. The study adopted a mixed method approach, semi-structured questionnaires were used to gather data from 29 (3-5 star) hotel management across the various major tourism cities in Zimbabwe. Findings reveal that the Covid-19 pandemic has had an adverse impact on hotel occupancy and revenue. Occupancy and revenue have dropped. Strategies have been employed by hotel to cope with the adverse impact of reduced occ...

Research paper thumbnail of Perceptions and Practice of Tipping Amongst Domestic Tourists in Zimbabwe

Journal of Gastronomy Hospitality and Travel (JOGHAT), 2020

Research paper thumbnail of Economic Impacts of the COVID-19 Pandemic on the Hotel Business in Zimbabwe

JOURNAL OF TOURISM, CULINARY AND ENTREPRENEURSHIP (JTCE), 2021

It is evident from literature that the spread of the Covid-19 pandemic has brought the world econ... more It is evident from literature that the spread of the Covid-19 pandemic has brought the world economiesto its ‘knees’. No industry has gone untouched by the effects of this pandemic. Globally there has beenan adverse impact on travel which is backbone of the hotel industry. This study focuses on exploringthe impact that the Covid-19 pandemic has had on Zimbabwean hotel sector. The objectives of thestudy focused on investigating the impact of Covid-19 pandemic on hotel occupancy and revenue andproposing strategies that can be implemented for recovery post the pandemic. The study adopted amixed method approach, semi-structured questionnaires were used to gather data from 29 (3-5 star) hotel management across the various major tourism cities in Zimbabwe. Findings reveal that the Covid-19 pandemic has had an adverse impact on hotel occupancy and revenue. Occupancy and revenue have dropped. Strategies have been employed by hotel to cope with the adverse impact of reducedoccupancy and reve...

Research paper thumbnail of Graduates’ Perception of Tourism and Hospitality Degree Program Relevance to Career Attainment: A Case of Graduates from Three State Universities in Zimbabwe

JOURNAL OF TOURISM, CULINARY AND ENTREPRENEURSHIP (JTCE), 2021

The process of making career choices is complex since there are diverse factors affecting student... more The process of making career choices is complex since there are diverse factors affecting students’selection of programs when they enrol in higher and tertiary institutions. Just like in any other discipline,tourism and hospitality management graduates are affected by various factors when deciding theircareers post-graduation. Preliminary studies have shown that a significant percentage of tourism andhospitality graduates divert from tourism to some other, sometimes totally unrelated, industries foremployment. This study seeks to discover tourism and hospitality degree graduates’ perceptions andcareer attainment in Zimbabwe. The following critical questions were asked in order to achieve theobjective of the study; Why do they enrol for the tourism/hospitality program in the first place, that iswhat factors affect the students’ selection process of tertiary education programs? and why do someend up in totally different fields after graduating? Qualitative research approach was adopte...

Research paper thumbnail of Perceived Economic Impact of Religious Tourism: The Case of Zimbabwe

Hospitality & Tourism Review, 2020

Purpose: The purpose of the study was to assess the perceived economic impact of religious touris... more Purpose: The purpose of the study was to assess the perceived economic impact of religious tourism in Zimbabwe. The research objectives were (1) to determine the nature of religious tourism in Zimbabwe, (2) to determine the key success factor for economically viable religious tourism in Zimbabwe, (3) to ascertain the perceived economic contribution of religious tourism, and finally (4) to propose strategies for economically sustainable religious tourism in Zimbabwe. Methods: The research adopted a qualitative approach and was descriptive in nature. The study focused on Harare and the study population was made up of a cross-section of tourism service providers in Harare, religious leaders, and the Zimbabwe Tourism Authority. Purposive sampling was used for service providers and as well as religious leaders. Results: The research findings revealed that there are a lot of religious tourism activities that take place in Zimbabwe, particularly Harare, and normally take the form of pilgri...

Research paper thumbnail of Exhibitors’ preference at trade fairs: The case of Zimbabwe International Trade Fair (ZITF)

Journal of Convention & Event Tourism, 2021

The success of a trade fair is measured against the quality and quantity of exhibitors in attenda... more The success of a trade fair is measured against the quality and quantity of exhibitors in attendance. This research therefore sought to get insights into exhibitors’ preferences that captivate them...

Research paper thumbnail of Economic Impacts of the COVID-19 Pandemic on the Hotel Business in Zimbabwe

It is evident from literature that the spread of the Covid-19 pandemic has brought the world econ... more It is evident from literature that the spread of the Covid-19 pandemic has brought the world economies to its 'knees'. No industry has gone untouched by the effects of this pandemic. Globally there has been an adverse impact on travel which is backbone of the hotel industry. This study focuses on exploring the impact that the Covid-19 pandemic has had on Zimbabwean hotel sector. The objectives of the study focused on investigating the impact of Covid-19 pandemic on hotel occupancy and revenue and proposing strategies that can be implemented for recovery post the pandemic. The study adopted a mixed method approach, semi-structured questionnaires were used to gather data from 29 (3-5 star) hotel management across the various major tourism cities in Zimbabwe. Findings reveal that the Covid-19 pandemic has had an adverse impact on hotel occupancy and revenue. Occupancy and revenue have dropped. Strategies have been employed by hotel to cope with the adverse impact of reduced occ...

Research paper thumbnail of Perceptions and Practice of Tipping Amongst Domestic Tourists in Zimbabwe

Journal of Gastronomy Hospitality and Travel (JOGHAT), 2020

Research paper thumbnail of Economic Impacts of the COVID-19 Pandemic on the Hotel Business in Zimbabwe

JOURNAL OF TOURISM, CULINARY AND ENTREPRENEURSHIP (JTCE), 2021

It is evident from literature that the spread of the Covid-19 pandemic has brought the world econ... more It is evident from literature that the spread of the Covid-19 pandemic has brought the world economiesto its ‘knees’. No industry has gone untouched by the effects of this pandemic. Globally there has beenan adverse impact on travel which is backbone of the hotel industry. This study focuses on exploringthe impact that the Covid-19 pandemic has had on Zimbabwean hotel sector. The objectives of thestudy focused on investigating the impact of Covid-19 pandemic on hotel occupancy and revenue andproposing strategies that can be implemented for recovery post the pandemic. The study adopted amixed method approach, semi-structured questionnaires were used to gather data from 29 (3-5 star) hotel management across the various major tourism cities in Zimbabwe. Findings reveal that the Covid-19 pandemic has had an adverse impact on hotel occupancy and revenue. Occupancy and revenue have dropped. Strategies have been employed by hotel to cope with the adverse impact of reducedoccupancy and reve...

Research paper thumbnail of Graduates’ Perception of Tourism and Hospitality Degree Program Relevance to Career Attainment: A Case of Graduates from Three State Universities in Zimbabwe

JOURNAL OF TOURISM, CULINARY AND ENTREPRENEURSHIP (JTCE), 2021

The process of making career choices is complex since there are diverse factors affecting student... more The process of making career choices is complex since there are diverse factors affecting students’selection of programs when they enrol in higher and tertiary institutions. Just like in any other discipline,tourism and hospitality management graduates are affected by various factors when deciding theircareers post-graduation. Preliminary studies have shown that a significant percentage of tourism andhospitality graduates divert from tourism to some other, sometimes totally unrelated, industries foremployment. This study seeks to discover tourism and hospitality degree graduates’ perceptions andcareer attainment in Zimbabwe. The following critical questions were asked in order to achieve theobjective of the study; Why do they enrol for the tourism/hospitality program in the first place, that iswhat factors affect the students’ selection process of tertiary education programs? and why do someend up in totally different fields after graduating? Qualitative research approach was adopte...

Research paper thumbnail of Perceived Economic Impact of Religious Tourism: The Case of Zimbabwe

Hospitality & Tourism Review, 2020

Purpose: The purpose of the study was to assess the perceived economic impact of religious touris... more Purpose: The purpose of the study was to assess the perceived economic impact of religious tourism in Zimbabwe. The research objectives were (1) to determine the nature of religious tourism in Zimbabwe, (2) to determine the key success factor for economically viable religious tourism in Zimbabwe, (3) to ascertain the perceived economic contribution of religious tourism, and finally (4) to propose strategies for economically sustainable religious tourism in Zimbabwe. Methods: The research adopted a qualitative approach and was descriptive in nature. The study focused on Harare and the study population was made up of a cross-section of tourism service providers in Harare, religious leaders, and the Zimbabwe Tourism Authority. Purposive sampling was used for service providers and as well as religious leaders. Results: The research findings revealed that there are a lot of religious tourism activities that take place in Zimbabwe, particularly Harare, and normally take the form of pilgri...

Research paper thumbnail of Exhibitors’ preference at trade fairs: The case of Zimbabwe International Trade Fair (ZITF)

Journal of Convention & Event Tourism, 2021

The success of a trade fair is measured against the quality and quantity of exhibitors in attenda... more The success of a trade fair is measured against the quality and quantity of exhibitors in attendance. This research therefore sought to get insights into exhibitors’ preferences that captivate them...