Mahmut Demir | Isparta University of Applied Sciences (original) (raw)

Papers by Mahmut Demir

Research paper thumbnail of Bibliometric Analysis of Studies on Rural Tourism with a Critical Perspective

Research paper thumbnail of Profesyonel Turi̇st Rehberleri̇ni̇n Davraniş Ve Mesleki̇ Yeterli̇li̇kleri̇ni̇n Tur Kali̇tesi̇ne Etki̇si̇

International journal of contemporary tourism research, Jun 21, 2021

Research paper thumbnail of The effects of personality traits of employees on cyberloafing behaviour

International Journal of Social Sciences and Education Research, 2018

Research paper thumbnail of Örgütsel Çatışma Yönetiminde Duygusal Zekanın Etkisi: Konaklama İşletmelerinde İşgörenlerin Algılamaları Üzerine Bir Araştırma

Doğuş Üniversitesi Dergisi, Jul 27, 2010

Research paper thumbnail of Relationships between Employees’ Perceptions of Quality of Work Life, Intent to Remain with the Organization and Employee Absenteeism

DergiPark (Istanbul University), Aug 1, 2011

Research paper thumbnail of Örgütsel Destek, Örgütsel Bağlılık ve İşten Ayrılma Eğilimi İlişkisi: Havalimanı Yer Hizmetleri İşletmelerine Yönelik Bir Araştırma

Research paper thumbnail of Otel İşletmelerinde Öğrenilmiş Çaresizlik ve Kariyer Planlaması Arasındaki İlişkinin Analizi

MANAS Sosyal Araştırmalar Dergisi, Jul 21, 2020

Research paper thumbnail of Employees' Leisure Time Requirements and the Factors Affecting Leisure Time Satisfaction

DergiPark (Istanbul University), Sep 1, 2014

Research paper thumbnail of Bibliometric Analysis of Studies on Rural Tourism with a Critical Perspective

DergiPark (Istanbul University), Jun 30, 2022

Research paper thumbnail of Relationship between demographic characteristic of employees and cyberloafing behavior

Journal of tourism theory and research, 2018

Research paper thumbnail of Call for Chapter: Digital business ecosystems in the service industry: Innovative strategies for global perspectives

Call for Chapter: Digital business ecosystems in the service industry: Innovative strategies for global perspectives, 2024

This collection aims to shed light on the emerging trends and challenges faced by service busines... more This collection aims to shed light on the emerging trends and challenges faced by service businesses in the digital era and to provide valuable insights into effective strategies for navigating the complex landscape of digital ecosystems.
The need for this collection arises from the rapid digital transformation taking place across various industries, including the service sector. As businesses increasingly rely on digital technologies to deliver their services, understanding the dynamics and opportunities of digital business ecosystems becomes crucial for sustainable growth and competitiveness. This collection aims to bridge the gap in the existing literature by offering a comprehensive analysis of digital ecosystems in the service industry.

Research paper thumbnail of A digital job application reference: how do social media posts affect the recruitment process?

Employee Relations, Oct 28, 2022

PurposeThis study aims to determine the influence of candidate employees' social media accoun... more PurposeThis study aims to determine the influence of candidate employees' social media accounts (SMAs) on human resource (HR) professionals' hiring decisions as a job application reference in the tourism industry.Design/methodology/approachUsing a qualitative approach, semi-structured interviews were conducted in tourism businesses, such as hotels, travel agencies, restaurants, bars, and ground-handling service companies. In-depth, open-ended interviews with 16 questions were conducted to gather data face to face between October 15 and December 20, 2021, with 38 HR professionals. The research questions were analyzed using thematic analysis and discussed under three main themes.FindingsThe findings of this study showed that HR managers in the tourism industry generally prefer to examine candidates' SMAs rather than traditional references because they can quickly and cheaply screen many applicants.Originality/valueSocial media (SM) is increasingly used as a crucial channel in recruitment within organizations. This paper contributes by filling a gap in HR management, which empirical studies on the influence of job applicant's SMAs on recruiters' hiring decisions have been limited so far.

Research paper thumbnail of Embedded big data in packaged foods: examining consumer sentiment during the purchasing process post-COVID-19

British Food Journal, Jun 14, 2023

PurposeThis study aims to examine consumers' purchasing and consumption behavior regarding bi... more PurposeThis study aims to examine consumers' purchasing and consumption behavior regarding big data embedded in packaged food post-Covid-19. The second purpose is to determine whether consumer purchasing behavior varies depending on the variety and volume of big data on food packages.Design/methodology/approachSemi-structured interviews were conducted to investigate consumer sentiment regarding big embedded data in packaged foods during purchasing. Based on samples from packaged foods sold in international chain stores, interview data collected from 24 participants were subjected to systematic analytical procedures.FindingsThe results revealed that before Covid-19, consumers had positive thoughts about the expiration date, brand, and product contents but did not care much about other data. At the same time, post-Covid-19, there were changes in their attitudes and behaviors on this issue. Post-Covid-19, it has been observed that consumers have positive attitudes and behaviors toward human health and food safety issues regarding unprocessed big data in packaged foods.Originality/valueThis study provides a different perspective on consumer purchasing behavior through big data on packaged foods post-Covid-19. Embedded information in packaged foods provides important data regarding consumer purchasing behavior. As a powerful source of consumer sentiment, this data also provides a reference for consumer purchasing decisions.

Research paper thumbnail of How Perceived Overqualification Affects Task Performance and Proactive Behavior: The Role of Digital Competencies and Job Crafting

International Journal of Hospitality & Tourism Administration, Oct 20, 2022

Research paper thumbnail of Digital transformation and human resources planning: the mediating role of innovation

Journal of Hospitality and Tourism Technology, Nov 22, 2022

Purpose This study aims to examine the relationship between digital transformation (DigiTr), inno... more Purpose This study aims to examine the relationship between digital transformation (DigiTr), innovation and human resources planning (HRP) in hotels to investigate the impact of DigiTr on innovations and HRP and to test the mediating impact of innovation on the DigiTr-HRP relationship. Design/methodology/approach The authors used a quantitative research method in this study, specifically by conducting a hybrid face-to-face and online survey to collect data from 462 human resources (HR) managers, department managers and HR professionals at four- and five-star hotels in Turkey. The structured questionnaire assessed DigiTr, innovations in business models, services and processes and quantitative and qualitative changes in HR. The authors used covariance-based structural equation modeling to test the hypotheses. Findings DigiTr affected both innovations and HR planning in hotels, and also the effect of innovations on HR planning. In addition, DigiTr and innovations increased qualitative changes in HR planning but reduced quantitative changes. Finally, innovations mediated the relationship between DigiTr and HR planning. Practical implications These findings indicate that employers and employees need to be aware of developments in employment in the tourism industry, as these can significantly impact HR planning via DigiTr and innovations. Originality/value This study differs from the existing literature by providing empirical evidence to fill the knowledge gap regarding how DigiTr and innovation affect HR planning.

Research paper thumbnail of İşgörenlerin kariyer planlamasında işveren markasının rolü: Otel işletmeleri örneği

International Journal of Social Sciences and Education Research, Oct 1, 2019

İşgörenlerin kariyer planlamasında işveren markasının rolü: Otel işletmeleri örneği The role of t... more İşgörenlerin kariyer planlamasında işveren markasının rolü: Otel işletmeleri örneği The role of the employer brand on employees' career planning: The case of hotel businesses

Research paper thumbnail of Does Perceived Vulnerability Mediate the Effect of Hotel Employees' Resilience on Mental Health Perceptions?

Tourism, Feb 21, 2023

The COVID-19 pandemic has brought many fundamental changes. Especially in the tourism sector, whe... more The COVID-19 pandemic has brought many fundamental changes. Especially in the tourism sector, where people are in constant communication and interaction, negative effects have been seen excessively. This situation also affected tourism employees economically, psychologically, and physically. Therefore, this paper aims to reveal the relationship among resilience, perceived vulnerability, and mental health perceptions within the scope of hotel employees. The study examines the effects of psychological and employee resilience on hotel employees' mental health perceptions. In this context, "psychological resilience has a significant positive influence on hotel employees' mental health perceptions" and "employee resilience has a significant positive influence on hotel employees' mental health perceptions" have been developed. The study also examines the mediating role of perceived vulnerability in the effect of individual-level resilience on hotel employees' mental health perceptions. In this context, "perceived vulnerability mediates the effect of individual-level resilience on mental health perceptions" has been developed. In total, 391 questionnaire forms were analyzed using a structural equations model to test the hypotheses. The results show that hotel employees' psychological and employee resilience make their mental health perceptions more positive. Perceived vulnerability partially mediates the effect of individual-level resilience on mental health perceptions.

Research paper thumbnail of Z Kuşağının İşyeri Seçiminde İşveren Marka Algısının Etkisi: Konaklama İşletmeleri Örneği

Pamukkale üniversitesi sosyal bilimler enstitüsü dergisi, Mar 14, 2021

İşveren markası hem yetenekli potansiyel adaylar hem de nitelikli işgörenler için çekicilik yarat... more İşveren markası hem yetenekli potansiyel adaylar hem de nitelikli işgörenler için çekicilik yaratan önemli bir değerdir. Z kuşağıdakilerin işveren markası algısı, etkileyici bir kariyerin ilk adımı için işyeri seçiminde belirleyici bir rol oynayabilmektedir. Araştırmanın temel amacı, otel işletmelerinde Z kuşağındaki işgörenlerin işyeri seçiminde işveren markasının etkisini belirlemektir. Araştırmada işveren markasının boyutları değer algısı, kariyer ve gelişim olanakları, kurumsal itibar, ekono-mik unsurlar, çalışma koşulları ve sosyal unsurlar olarak belirlenmiştir. Veriler Antalya ve Muğla Bölgelerinde uluslararası ve ulusal marka otellerde Z kuşağı işgörenler (661 kişi) ile yüz yüze görüşülerek anket formu aracılığıyla toplanmıştır. Veri-lerin analiz için Yapısal Eşitlik Modeli (YEM) kullanılmıştır. Sonuç olarak, bulgular otel işletmelerinde Z kuşağındaki işgören-lerin işyeri seçiminde işveren markasının etkili olduğunu göstermektedir.

Research paper thumbnail of Impact of COVID-19 pandemic on the tourism industry: An evaluation from the hotel managers' perspective

Journal of tourism theory and research, Jan 31, 2021

The Covid-19 pandemic, which is seen as a source of crisis worldwide, has also had negative effec... more The Covid-19 pandemic, which is seen as a source of crisis worldwide, has also had negative effects in many ways in the tourism industry. In this process, it is important to find out the problems caused by the Covid-19 pandemic and its solutions to tourism businesses. The aim of the research is to determine the impact of the Covid-19 pandemic in the tourism industry, to evaluate the views of hotel managers and to offer solutions to problems in hotels. The research data were collected through face-to-face interviews with the hotel managers in Bodrum-Muğla. The interviews, in which a semi-structured interview technique was used to collect data, were held between July-September 2020. The data were analyzed with the descriptive analysis technique. The analysis was respectively carried out as the conceptual structure, modelling of data, organizing data through tables, and interpretation of findings. As a result, it has been revealed that the Covid-19 pandemic affects hotel businesses economically, socially and psychologically.

Research paper thumbnail of The Impacts of Cognitive and Affective Risk Perception of COVID-19 on Life Well-Being

Advances in hospitality, tourism and the services industry (AHTSI) book series, 2021

The purpose of this study is to reveal the effect of cognitive and affective risk perceptions tha... more The purpose of this study is to reveal the effect of cognitive and affective risk perceptions that the employees perceive due to COVID-19 on their well-being. Another purpose is to reveal the mediating role of understanding of COVID-19 in the impact of the risk perceptions perceived by the employees due to COVID-19 on their well-being. The data of the study were collected between December 15, 2020 and February 15, 2021. It was found that cognitive and affective risk perceptions caused by COVID-19 significantly and negatively affected the well-being of the employees.

Research paper thumbnail of Bibliometric Analysis of Studies on Rural Tourism with a Critical Perspective

Research paper thumbnail of Profesyonel Turi̇st Rehberleri̇ni̇n Davraniş Ve Mesleki̇ Yeterli̇li̇kleri̇ni̇n Tur Kali̇tesi̇ne Etki̇si̇

International journal of contemporary tourism research, Jun 21, 2021

Research paper thumbnail of The effects of personality traits of employees on cyberloafing behaviour

International Journal of Social Sciences and Education Research, 2018

Research paper thumbnail of Örgütsel Çatışma Yönetiminde Duygusal Zekanın Etkisi: Konaklama İşletmelerinde İşgörenlerin Algılamaları Üzerine Bir Araştırma

Doğuş Üniversitesi Dergisi, Jul 27, 2010

Research paper thumbnail of Relationships between Employees’ Perceptions of Quality of Work Life, Intent to Remain with the Organization and Employee Absenteeism

DergiPark (Istanbul University), Aug 1, 2011

Research paper thumbnail of Örgütsel Destek, Örgütsel Bağlılık ve İşten Ayrılma Eğilimi İlişkisi: Havalimanı Yer Hizmetleri İşletmelerine Yönelik Bir Araştırma

Research paper thumbnail of Otel İşletmelerinde Öğrenilmiş Çaresizlik ve Kariyer Planlaması Arasındaki İlişkinin Analizi

MANAS Sosyal Araştırmalar Dergisi, Jul 21, 2020

Research paper thumbnail of Employees' Leisure Time Requirements and the Factors Affecting Leisure Time Satisfaction

DergiPark (Istanbul University), Sep 1, 2014

Research paper thumbnail of Bibliometric Analysis of Studies on Rural Tourism with a Critical Perspective

DergiPark (Istanbul University), Jun 30, 2022

Research paper thumbnail of Relationship between demographic characteristic of employees and cyberloafing behavior

Journal of tourism theory and research, 2018

Research paper thumbnail of Call for Chapter: Digital business ecosystems in the service industry: Innovative strategies for global perspectives

Call for Chapter: Digital business ecosystems in the service industry: Innovative strategies for global perspectives, 2024

This collection aims to shed light on the emerging trends and challenges faced by service busines... more This collection aims to shed light on the emerging trends and challenges faced by service businesses in the digital era and to provide valuable insights into effective strategies for navigating the complex landscape of digital ecosystems.
The need for this collection arises from the rapid digital transformation taking place across various industries, including the service sector. As businesses increasingly rely on digital technologies to deliver their services, understanding the dynamics and opportunities of digital business ecosystems becomes crucial for sustainable growth and competitiveness. This collection aims to bridge the gap in the existing literature by offering a comprehensive analysis of digital ecosystems in the service industry.

Research paper thumbnail of A digital job application reference: how do social media posts affect the recruitment process?

Employee Relations, Oct 28, 2022

PurposeThis study aims to determine the influence of candidate employees' social media accoun... more PurposeThis study aims to determine the influence of candidate employees' social media accounts (SMAs) on human resource (HR) professionals' hiring decisions as a job application reference in the tourism industry.Design/methodology/approachUsing a qualitative approach, semi-structured interviews were conducted in tourism businesses, such as hotels, travel agencies, restaurants, bars, and ground-handling service companies. In-depth, open-ended interviews with 16 questions were conducted to gather data face to face between October 15 and December 20, 2021, with 38 HR professionals. The research questions were analyzed using thematic analysis and discussed under three main themes.FindingsThe findings of this study showed that HR managers in the tourism industry generally prefer to examine candidates' SMAs rather than traditional references because they can quickly and cheaply screen many applicants.Originality/valueSocial media (SM) is increasingly used as a crucial channel in recruitment within organizations. This paper contributes by filling a gap in HR management, which empirical studies on the influence of job applicant's SMAs on recruiters' hiring decisions have been limited so far.

Research paper thumbnail of Embedded big data in packaged foods: examining consumer sentiment during the purchasing process post-COVID-19

British Food Journal, Jun 14, 2023

PurposeThis study aims to examine consumers' purchasing and consumption behavior regarding bi... more PurposeThis study aims to examine consumers' purchasing and consumption behavior regarding big data embedded in packaged food post-Covid-19. The second purpose is to determine whether consumer purchasing behavior varies depending on the variety and volume of big data on food packages.Design/methodology/approachSemi-structured interviews were conducted to investigate consumer sentiment regarding big embedded data in packaged foods during purchasing. Based on samples from packaged foods sold in international chain stores, interview data collected from 24 participants were subjected to systematic analytical procedures.FindingsThe results revealed that before Covid-19, consumers had positive thoughts about the expiration date, brand, and product contents but did not care much about other data. At the same time, post-Covid-19, there were changes in their attitudes and behaviors on this issue. Post-Covid-19, it has been observed that consumers have positive attitudes and behaviors toward human health and food safety issues regarding unprocessed big data in packaged foods.Originality/valueThis study provides a different perspective on consumer purchasing behavior through big data on packaged foods post-Covid-19. Embedded information in packaged foods provides important data regarding consumer purchasing behavior. As a powerful source of consumer sentiment, this data also provides a reference for consumer purchasing decisions.

Research paper thumbnail of How Perceived Overqualification Affects Task Performance and Proactive Behavior: The Role of Digital Competencies and Job Crafting

International Journal of Hospitality & Tourism Administration, Oct 20, 2022

Research paper thumbnail of Digital transformation and human resources planning: the mediating role of innovation

Journal of Hospitality and Tourism Technology, Nov 22, 2022

Purpose This study aims to examine the relationship between digital transformation (DigiTr), inno... more Purpose This study aims to examine the relationship between digital transformation (DigiTr), innovation and human resources planning (HRP) in hotels to investigate the impact of DigiTr on innovations and HRP and to test the mediating impact of innovation on the DigiTr-HRP relationship. Design/methodology/approach The authors used a quantitative research method in this study, specifically by conducting a hybrid face-to-face and online survey to collect data from 462 human resources (HR) managers, department managers and HR professionals at four- and five-star hotels in Turkey. The structured questionnaire assessed DigiTr, innovations in business models, services and processes and quantitative and qualitative changes in HR. The authors used covariance-based structural equation modeling to test the hypotheses. Findings DigiTr affected both innovations and HR planning in hotels, and also the effect of innovations on HR planning. In addition, DigiTr and innovations increased qualitative changes in HR planning but reduced quantitative changes. Finally, innovations mediated the relationship between DigiTr and HR planning. Practical implications These findings indicate that employers and employees need to be aware of developments in employment in the tourism industry, as these can significantly impact HR planning via DigiTr and innovations. Originality/value This study differs from the existing literature by providing empirical evidence to fill the knowledge gap regarding how DigiTr and innovation affect HR planning.

Research paper thumbnail of İşgörenlerin kariyer planlamasında işveren markasının rolü: Otel işletmeleri örneği

International Journal of Social Sciences and Education Research, Oct 1, 2019

İşgörenlerin kariyer planlamasında işveren markasının rolü: Otel işletmeleri örneği The role of t... more İşgörenlerin kariyer planlamasında işveren markasının rolü: Otel işletmeleri örneği The role of the employer brand on employees' career planning: The case of hotel businesses

Research paper thumbnail of Does Perceived Vulnerability Mediate the Effect of Hotel Employees' Resilience on Mental Health Perceptions?

Tourism, Feb 21, 2023

The COVID-19 pandemic has brought many fundamental changes. Especially in the tourism sector, whe... more The COVID-19 pandemic has brought many fundamental changes. Especially in the tourism sector, where people are in constant communication and interaction, negative effects have been seen excessively. This situation also affected tourism employees economically, psychologically, and physically. Therefore, this paper aims to reveal the relationship among resilience, perceived vulnerability, and mental health perceptions within the scope of hotel employees. The study examines the effects of psychological and employee resilience on hotel employees' mental health perceptions. In this context, "psychological resilience has a significant positive influence on hotel employees' mental health perceptions" and "employee resilience has a significant positive influence on hotel employees' mental health perceptions" have been developed. The study also examines the mediating role of perceived vulnerability in the effect of individual-level resilience on hotel employees' mental health perceptions. In this context, "perceived vulnerability mediates the effect of individual-level resilience on mental health perceptions" has been developed. In total, 391 questionnaire forms were analyzed using a structural equations model to test the hypotheses. The results show that hotel employees' psychological and employee resilience make their mental health perceptions more positive. Perceived vulnerability partially mediates the effect of individual-level resilience on mental health perceptions.

Research paper thumbnail of Z Kuşağının İşyeri Seçiminde İşveren Marka Algısının Etkisi: Konaklama İşletmeleri Örneği

Pamukkale üniversitesi sosyal bilimler enstitüsü dergisi, Mar 14, 2021

İşveren markası hem yetenekli potansiyel adaylar hem de nitelikli işgörenler için çekicilik yarat... more İşveren markası hem yetenekli potansiyel adaylar hem de nitelikli işgörenler için çekicilik yaratan önemli bir değerdir. Z kuşağıdakilerin işveren markası algısı, etkileyici bir kariyerin ilk adımı için işyeri seçiminde belirleyici bir rol oynayabilmektedir. Araştırmanın temel amacı, otel işletmelerinde Z kuşağındaki işgörenlerin işyeri seçiminde işveren markasının etkisini belirlemektir. Araştırmada işveren markasının boyutları değer algısı, kariyer ve gelişim olanakları, kurumsal itibar, ekono-mik unsurlar, çalışma koşulları ve sosyal unsurlar olarak belirlenmiştir. Veriler Antalya ve Muğla Bölgelerinde uluslararası ve ulusal marka otellerde Z kuşağı işgörenler (661 kişi) ile yüz yüze görüşülerek anket formu aracılığıyla toplanmıştır. Veri-lerin analiz için Yapısal Eşitlik Modeli (YEM) kullanılmıştır. Sonuç olarak, bulgular otel işletmelerinde Z kuşağındaki işgören-lerin işyeri seçiminde işveren markasının etkili olduğunu göstermektedir.

Research paper thumbnail of Impact of COVID-19 pandemic on the tourism industry: An evaluation from the hotel managers' perspective

Journal of tourism theory and research, Jan 31, 2021

The Covid-19 pandemic, which is seen as a source of crisis worldwide, has also had negative effec... more The Covid-19 pandemic, which is seen as a source of crisis worldwide, has also had negative effects in many ways in the tourism industry. In this process, it is important to find out the problems caused by the Covid-19 pandemic and its solutions to tourism businesses. The aim of the research is to determine the impact of the Covid-19 pandemic in the tourism industry, to evaluate the views of hotel managers and to offer solutions to problems in hotels. The research data were collected through face-to-face interviews with the hotel managers in Bodrum-Muğla. The interviews, in which a semi-structured interview technique was used to collect data, were held between July-September 2020. The data were analyzed with the descriptive analysis technique. The analysis was respectively carried out as the conceptual structure, modelling of data, organizing data through tables, and interpretation of findings. As a result, it has been revealed that the Covid-19 pandemic affects hotel businesses economically, socially and psychologically.

Research paper thumbnail of The Impacts of Cognitive and Affective Risk Perception of COVID-19 on Life Well-Being

Advances in hospitality, tourism and the services industry (AHTSI) book series, 2021

The purpose of this study is to reveal the effect of cognitive and affective risk perceptions tha... more The purpose of this study is to reveal the effect of cognitive and affective risk perceptions that the employees perceive due to COVID-19 on their well-being. Another purpose is to reveal the mediating role of understanding of COVID-19 in the impact of the risk perceptions perceived by the employees due to COVID-19 on their well-being. The data of the study were collected between December 15, 2020 and February 15, 2021. It was found that cognitive and affective risk perceptions caused by COVID-19 significantly and negatively affected the well-being of the employees.

Research paper thumbnail of Call for Chapter

Digital business ecosystems in the service industry: Innovative strategies for global perspectives, 2024

This collection aims to shed light on the emerging trends and challenges faced by service busines... more This collection aims to shed light on the emerging trends and challenges faced by service businesses in the digital era and to provide valuable insights into effective strategies for navigating the complex landscape of digital ecosystems.
The need for this collection arises from the rapid digital transformation across various industries, including the service sector. As businesses increasingly rely on digital technologies to deliver their services, understanding the dynamics and opportunities of digital business ecosystems becomes crucial for sustainable growth and competitiveness. This collection aims to bridge the gap in the existing literature by offering a comprehensive analysis of digital ecosystems in the service industry.

Research paper thumbnail of Call For Chapter

Tourism Diplomacy: Insights from Economic, Environmental, and Socio-Cultural Perspectives, 2024

This book collection explores tourism diplomacy from economic, environmental, and socio-cultural ... more This book collection explores tourism diplomacy from economic, environmental, and socio-cultural perspectives, focusing on its implications and outcomes.