Pri Hermawan | Institut Teknologi Bandung (original) (raw)

Papers by Pri Hermawan

Research paper thumbnail of Developing a Business Model Canvas for Online Classified Ads Platform:  A Startup Case Study

Zenodo (CERN European Organization for Nuclear Research), Jun 17, 2023

A growing culture of using the internet, aims to provide products and services that are modern an... more A growing culture of using the internet, aims to provide products and services that are modern and safe in the online advertising market. This study proposes a business model canvas for new startups classified online ads to gain a competitive advantage in the Indonesian market. Utilizing qualitative research, this study explores the development of an online classifieds business, with a focus on the integration of AI technology and in app payment systems. The proposed model includes product development, marketing and gathering user feedback. Likewise, the company can implement the proposed business model by developing its platform features and customer service.

Research paper thumbnail of Decision Analysis to Improve Company's Time Utilization during Clove Harvest-Interval Using Analytical Hierarchy Process and Situation Appraisal

Zenodo (CERN European Organization for Nuclear Research), Jul 10, 2023

Indonesia is a country that has very diverse natural resources, one of which is spices. Various k... more Indonesia is a country that has very diverse natural resources, one of which is spices. Various kinds of spices such as cloves, nutmeg, ginger, turmeric, candlenut, pepper, cinnamon, and vanilla are what make Indonesian spices known worldwide and contribute to the country's economy. Clove is a typical Indonesian spice originating from the Maluku islands (Ternate and Tidore). Currently, cloves have been cultivated in various regions in Indonesia, namely Java, Central Kalimantan, East Kalimantan, Sulawesi, and others. Clove season in Indonesia occurs once or twice a year, namely from April to May and October to November. The farmers will harvest ripe clove flowers, then the clove flowers are dried in the sun and processed as raw materials for the production of cigarettes, cosmetics, and others. CV. Rempah Jaya is one of the leading and best clove suppliers in Indonesia. Especially variations of cloves such as whole cloves, clove oil, dried clove leaves, dried clove stems, and clove ash. Usually, the supply of cloves to the cigarette factory is held every few months in large quantities, so a lot of spare time is available before sending it to the factory. Therefore CV. Rempah Jaya needs the right work to be done when there is a time vacuum. The purpose of this study is to increase the time utilization of CV companies. Rempah Jaya during the clove harvest interval. In this study, a situation analysis was carried out using the Kepner-Tregoe method, then external and internal analysis was carried out using Mendelow's Matrix and SWOT Analysis methods. After that, root cause analysis was carried out using Ishikawa Diagram. Then the decisionmaking process is carried out using the Analytical Hierarchy Process (AHP) method. From the results of the AHP method, alternative values were obtained for the three available criteria, namely oil distillation, spice mixtures, and collaboration with the food and beverage industry with values of 0.64, 0.19, and 0.17.

Research paper thumbnail of Negotiation Training in Business and Management: A Systematic Exploration of the Previous Works

The demand for negotiation training has grown steadily, driven by the need to thrive in an ever-c... more The demand for negotiation training has grown steadily, driven by the need to thrive in an ever-changing business landscape. Numerous studies have been conducted to identify effective approaches to negotiation training. However, the pace of development in negotiation training has not kept up with the increasing demand. This research aims to shed light on current trends in negotiation training research to identify gaps that can be addressed through further investigation. In order to explore this topic, a comprehensive examination was conducted using the Scopus database, resulting in the selection of 39 journal articles for further analysis. The findings of this review reveal several gaps in the existing literature, particularly concerning the integration of information and communication technology (ICT) in negotiation training. Furthermore, the review highlights a tendency for negotiation training to remain static, lacking the ability to capture and provide feedback on the dynamic changes during the negotiation process.

Research paper thumbnail of Scenario Planning on Increasing the Competitiveness of Food MSMEs in Jambi for The Next Five Years

Journal of International Conference Proceedings, Dec 14, 2021

The target of the food MSME assistance program by the Indonesian FDA is to increase the competiti... more The target of the food MSME assistance program by the Indonesian FDA is to increase the competitiveness of food MSMEs through product licenses issued by the Indonesian FDA. However, many factors influence and have a significant impact on the ability of food MSMEs to meet registration requirements. The Indonesian FDA, especially in Jambi, needs to develop a strategy for assisting MSMEs in food to quickly adapt to changes in an uncertain future. The strategies are developed using a scenario planning approach. The key focal issue, driving forces, and key uncertainties are identified and analyzed using PESTEL and SWOT analyses, as well as data collection via literature reviews and expert interviews. According to the impact and uncertainty associated with the 13 driving forces, the primary sources of uncertainty regarding the competitiveness of food MSMEs in Jambi are the consistency of government policies and public awareness of food MSMEs' competitiveness. Combining these critical uncertainties results in a twodimensional matrix containing four plausible scenarios: The Flash, The Dark Knight, Far From Home, and Infinity War. The province of Indonesian FDA in Jambi uses the implications, options, and early warning signals to determine the most appropriate strategy for each scenario. The implementation plan for each scenario for the next five years was developed based on these strategies.

Research paper thumbnail of A Study of Trust Base Voluntary Tax Compliance through Tax Administration Digital Transformation in Indonesia

Zenodo (CERN European Organization for Nuclear Research), Aug 29, 2022

Over the last decade, Indonesian Tax Authority, DGT (Directorate General of Taxes) has introduced... more Over the last decade, Indonesian Tax Authority, DGT (Directorate General of Taxes) has introduced digital transformations on tax administration as a part of Tax Reform in Indonesia. These practices were done to improve taxpayer trust and tax compliance. The objective of this study is to look into the relationship between tax administrations' digital transformation on trust, as well as taxpayers' tax compliance decisions. We emphasized on Indonesian taxpayers' perceptions of fairness and voluntary tax compliance following the digital transformation of tax administrations. An online questionnaire was distributed as part of this study's survey approach. To collect samples from all throughout Indonesia, the online survey used a Google form. Indonesian taxpayers were used as the study's population. A simple random sample strategy was used in this study. Structural equation modelling (SEM) was utilized to examine the collected data. The result was that tax administration's digital transformation has a positive impact on voluntary tax compliance.

Research paper thumbnail of Optimizing Market Growth Strategies in South Sulawesi: A Comprehensive Evaluation using Multi-Criteria Decision Making and the Analytic Hierarchy Process (AHP) - A Case Study of PT MCM

Applied Quantitative Analysis, Jul 18, 2023

The fluctuations in DC Makassar's financial performance indicate the presence of factors that hin... more The fluctuations in DC Makassar's financial performance indicate the presence of factors that hinder its growth and profitability. Understanding the root causes of these challenges is essential for developing effective solutions and optimizing the financial stability of the distribution center. This study uses the Analytic Hierarchy Process (AHP) method of Multi-Criteria Decision Making (MCDM) to improve market growth in South Sulawesi, concentrating on the instance of PT MCM, especially on the Makassar Distribution Centre. The objective is to identify potential market development strategies and assess their viability and efficacy in attaining PT MCM's growth objectives. Additionally, the study evaluates the potential hazards and difficulties associated with implementing each alternative strategy. The research methodology entails collecting pertinent data and conducting interviews with key stakeholders to identify the critical factors influencing South Sulawesi's market development. Financial, market development, human resources, and operations are the four primary dimensions that categorize these factors. The AHP method is then used to determine the relative weights and priorities of each criterion and alternative strategy through a thorough evaluation. The AHP alternative in this study was formed based on the results of qualitative internal and external analysis. Based on the findings, three alternative strategies are identified: Full Third-Party Distributor, Stand Still and Invest in Makassar Branch Development. PT MCM's optimal strategy is determined to be the development of the Makassar Branch through investment, as determined by the evaluation procedure. This business solution highlights the significance of investing in HR development and control, expanding the number of potential customers, and enhancing brand equity as key priorities for the Makassar Branch's success. Preventive measures and contingency plans are proposed to address prospective threats and challenges. Among these are optimizing operational processes, controlling accounts receivable, implementing recruitment strategies, supplying training and resources, and conducting internal audits. In summary, the research has practical implications for DC Makassar by providing actionable insights to address its financial challenges. Additionally, the implications extend to the distribution center industry as a whole, fostering learning and improvement in financial performance and strategic decision-making.

Research paper thumbnail of Navigating the Development of Battery Electric Vehicle Business Ecosystem in Indonesia: Business Strategy and Scenario Planning for PLN ICON PLUS

International Journal of Current Science Research and Review, Jul 15, 2023

The Government of Indonesia (GoI) strong interest in developing a robust Battery Electric Vehicle... more The Government of Indonesia (GoI) strong interest in developing a robust Battery Electric Vehicle (BEV) business ecosystem in Indonesia has created significant business opportunities for PLN (Perusahaan Listrik Negara), the state-owned electricity company of Indonesia. To push the GoI agenda and seizing the opportunities, PLN ICON PLUS, a beyond kWh subsidiary of PLN, need to define their business strategy in BEV related business comprehensively and thoughtfully. Researchers utilizes a mixed qualitative and quantitative approach, in collaboration with PLN ICON PLUS and Executive Office of the President of Indonesia (KSP RI), to develop a robust business strategy and scenario planning for PLN ICON PLUS. The resource-based view analysis is employed to define the business strategy, while a quantitative approach is used to assess the driving forces of the BEV business ecosystem in Indonesia, enabling the development of scenario planning for the year of 2024. This research reveals that a broad low-cost strategy for open platform BEV dealership business aligns well with the internal capabilities of PLN ICON PLUS and the external conditions of the BEV business ecosystem. Additionally, a scenario planning approach using European nations' exploration of the New World during the age of exploration analogy is developed to enhance PLN ICON PLUS's preparedness in navigating the uncertainties of favorable regulations and consumer purchasing power in 2024.

Research paper thumbnail of Legacy Facility: Decision-making Analysis. Case Study of a Pharma Company in Indonesia

European Journal of Business and Management Research

PT. ABCD has faced the issue of legacy facilities that become findings in routine inspections of ... more PT. ABCD has faced the issue of legacy facilities that become findings in routine inspections of NRA. The issue can be escalated to shut down the production facility due to the legacy facility hardly complying with cGMP. The study aims to choose the best alternatives of building a new facility, renovating the current facility, and toll manufacturing with consideration of financial, regulation compliance, project completion speed, and strategy risk. The study is using Analytic Hierarchy Process (AHP) to get a decision from the experts in PT. ABCD. The respondents are seven experts in many fields, including finance, project management, GMP, operations, demand forecasting, technological transfer, business development, cGMP engineering, and the management representative. To analyze the group decision-making, the results of each respondent are aggregated with a geometric mean. Compliance with regulation (0.356) was found to be the top priority, followed by strategy risk (0.295), project ...

Research paper thumbnail of Viable System Model as A Framework for Value Co-Creation Service System Analysis of Technology-based Business Incubator

Jurnal Manajemen Indonesia

Bandung Techno Park (BTP) at Telkom University has a crucial role in the technology-based busines... more Bandung Techno Park (BTP) at Telkom University has a crucial role in the technology-based business incubation scheme. From the recruitment process, learning goals, venture capital, commercialization with all impacted to start-ups accomplishment. These observations resulted by using qualitative research methods for one year. Referring to the concept of service systems, it was founded that business incubators in higher education can produce the holistic service system diagnostics to develop the external collaboration between university and industry. These findings are successfully set out by used the Viable System Model (VSM) from service system science approach which is divided into five main functions: (1) Operationalization, (2) Coordination, (3) Monitoring and Control, (4) Intelligence, (5) Policy. The important collaboration of the integrated service system at BTP is framed in a structured concept. Incubator operation supervision focuses on service systems that play a role in fou...

Research paper thumbnail of Youth’ Co-Creation Behavior in Casual Dining Restaurants in Bandung City, Indonesia

Jurnal Manajemen Indonesia, May 20, 2022

This study aims to identify the co-creation behavior especially students who have experiences of ... more This study aims to identify the co-creation behavior especially students who have experiences of casual dining restaurants. This study also analyses the relationship between co-creation behavior, customer satisfaction, and customer loyalty. The research applied a quantitative method with survey design, and it was conducted for 6 months. It applied the purposive sampling method and the questionnaires were distributed to 1,970 respondents. The collected data were analysed using Structural Equation Modelling (SEM). The results indicate that two types of co-creation behavior of students who have experiences of casual dining restaurants in Bandung, namely customer participant behavior and customer citizenship behavior.

Research paper thumbnail of Simulasi Model Penegakan Norma Belajar Di Kelas ( Studi Kasus: Kelas Tutorial SBM ITB Program Studi S1 Tingkat 1 )

Journal of Technology Management, 2009

Model simulasi penegakan norma ini mencoba mendiskripsikan mekanisme yang memberikan kecenderunga... more Model simulasi penegakan norma ini mencoba mendiskripsikan mekanisme yang memberikan kecenderungan tegaknya suatu norma belajar di lingkungan mahasiswa tingkat I Program Studi Sarjana Manajemen SBM-ITB. Simulasi ini menggunakan metode pemodelan berbasis agen menggunakan perangkat lunak NetLogo 4.0.4 sebagai alat bantunya. Hasil simulasi menunjukkan bahwa model penegakan norma belum memberikan hasil yang stabil terhadap tegaknya norma belajar, sementara adanya mekanisme metanorm akan memberikan kecenderungan terhadap kestabilan tegaknya norma belajar di kelas.Kata Kunci : Norma Belajar, Simulasi Berbasis Agen, Metanor

Research paper thumbnail of Proposed Improvement to Contract Management in Supply Department

Abstract: Coal mining industries currently are in unfavorable condition, therefore the Companysha... more Abstract: Coal mining industries currently are in unfavorable condition, therefore the Companyshall reduce the cost and/or increase efficiency in order to equalize the decrease of coalprice. Reducing the cost can be done by 2 methods either reducing the usage i.e. quantity byefficiency or reducing price which is usually done by negotiation as the main strategy of thecompany. Beside negotiation, appropriate contract management will deliver a good contributioneither directly or indirectly towards cost reduction. Symptom indicates a requirement ofimprovement to contract management. The solutions are efficient management, increasingstaffs’ ability, increasing staffs’ motivation, improvement of policy and procedure, developmentof simple spreadsheet, implementation of optimum cost strategy, owner estimation review,and holding regular socialization. Value added delivered by these solutions includesstaffs productivity, higher saving, better contract quality, higher bargaining position, mini...

Research paper thumbnail of Scenario Planning Development in Facing Future Challenge for Power Rental Industry (Case Study: SM Company)

Zenodo (CERN European Organization for Nuclear Research), Feb 27, 2023

The diesel power rental industry is currently in an energy transition period. Policy changes in r... more The diesel power rental industry is currently in an energy transition period. Policy changes in reducing the use of non-renewable fuels are factors that can reduce customer demand. Several policies, such as the Paris agreement, followed by a general plan for electricity supply, then a general plan for national energy that focuses on increasing the use of renewable energy encourages the shift from fossil fuels to renewable sources. These factors will affect the electricity rental industry which still uses fossil fuels. Scenario planning is chosen to provide possible scenarios that may occur in the future by carrying out an analysis of implications & options. This scenario can provide an initial danger signal to be used as an indicator of movement in an industry which will help companies to act and choose the best strategy going forward. Scenario planning is used as a tool for strategic thinking that can be integrated into corporate strategic planning. The semi-structural interview qualitative method was used to collect both primary and secondary data. Supporting analysis of both external factors such as Pestle & Porters Generic Strategies as well as internal resource-competencies was carried out to determine what factors affect uncertainty in the industry, in overcoming future uncertainties scenario planning carried out in this study. The strategic recommendations that were presented have the potential to assist in the future alignment of the company's strategy.

Research paper thumbnail of Systematic Literature Review of Strategic Behavior in Negotiation

MANAGEMENT AND ECONOMICS REVIEW

Negotiation is a frequent phenomenon in everyday life. Whenever a person needs another person to ... more Negotiation is a frequent phenomenon in everyday life. Whenever a person needs another person to solve their problems, their intertwining goals and preferences should be adjusted through negotiation. From this recurrent demand of dealing with negotiation, we constantly seek ways to improve it. One of the ways is by learning and assessing strategic behavior in negotiation. Starting from this objective, we systematically reviewed 1,490 articles to build a comprehensive outlook on negotiation behavior research progress. We use five systems of observation level to categorize the articles included in this study that are: (1) intrapersonal system, (2) interpersonal system, (3) group system, (4) organizational system, and (5) virtual system. The result showed us that the research landscape has progressed toward the development of automated negotiating agents besides observing human negotiators exclusively. We also see the emerging interplay between systems of observation level

Research paper thumbnail of Strengthening Collaboration through Perception Alignment: Hybrid Workplace Leadership Impact on Member Awareness, Understanding, and Learning Agility

International Journal of Management, Entrepreneurship, Social Science and Humanities

The recent development of cross-functional project initiatives and implementation of remote techn... more The recent development of cross-functional project initiatives and implementation of remote technology applications is changing the leader and team member working environment that influences their interaction and collaboration with other teams/customers/stakeholders/ providers/any related parties to compete in the rising digitalization and VUCA (volatility, uncertainty, complexity, and ambiguity) situation. This research wants to dissect how the influence of hybrid workplace leadership capabilities on the awareness, understanding, and learning agility of cross-functional project team members to foster team perception alignment and achieve strengthened collaboration. Researcher dissects individual team members' mental processes (awareness of the intended purpose, understanding of self-others, and learning agility) that connect leadership capability and team perception alignment to enhance collaboration during hybrid workplace implementation. This study is a quantitative research ...

Research paper thumbnail of Aligning PTCI Strategies to Global Corporate Strategies Using Scenario Planning

International Journal of Current Science Research and Review, 2022

Profitability and growth are two important and essential measures to a firm existence and surviva... more Profitability and growth are two important and essential measures to a firm existence and survivability. Profitability is critical to a company’s short-term existence, and growth is crucial to long term survivability. Every business wants to maintain its existence and bring value to its stakeholders. Divestment and merger acquisition are part of the company strategy to achieve business growth that fulfil the company objectives, purpose, vision, and mission. In the case of a multinational company, it normally would have a global corporate strategy. Subsidiary companies will follow the strategic guidelines from its parent company. Thus, subsidiary company needs to align its strategy to the parent global corporate strategy. Scenario planning used to answer the key focal issue about how to align subsidiary company strategy to its parent company global corporate strategy. One option for a firm to cope with uncertainty is scenario planning. Scenario planning is a unique tool compared to o...

Research paper thumbnail of Peer-to-Peer Accomodation Service Process: A Framework of Service Blueprint

Proceedings of the 12th International Conference on Business and Management Research (ICBMR 2018), 2019

Sharing economy is the result of technological developments that create an innovative new busines... more Sharing economy is the result of technological developments that create an innovative new business model and create a revolution in how business entities interact. Peer-topeer accommodation (P2P) creates an online marketplace where peer providers and consumers meet each other's needs and can exchange roles. Without ownership of assets, P2P accommodation becomes a strong competitor of hotels. This phenomenon creates opportunities for Indonesia in improving competitiveness among other ASEAN countries. This preliminary study becomes important and relevant to the phenomenon of sharing economy, considering that not much research discusses the uniqueness and dynamics of interactions that occurs in the perspective of service-dominant logic (SDL). This study uses the Soft System Methodology (SSM) approach, precisely the first stage which is defining an unstructured situation. Approaches of gathering data include using participant observation, online observation, and in-depth interview. Interactions between actors can be explored using a service blueprint framework. In the perspective of SDL, the ability to identify operant resources (people and process) is crucial for value co-creation.

Research paper thumbnail of A service dominant logic – based crisis management: Collaborative, dynamic, iterative, and holistic

Covid-19 pandemic has affected the world’s economy severely that businesses has been struggling t... more Covid-19 pandemic has affected the world’s economy severely that businesses has been struggling to survive. Only if businesses, especially SMEs are more prepared to face the unprecedented, the impact might be damped into the lowest possible level. SDL-based crisis management offers enterprises, especially SMEs, a dynamic, iterative, and holistic approach to evaluate current crisis handling while planning for the next future. It emphasizes on collaboration between and among biotic entities e.g. stakeholder and abiotic entities e.g. technology and information. As a result, cognition, co-learning, continuous learning, and relevance of crisis management overtime could be achieved. © 2021, Success Culture Press. All rights reserved.

Research paper thumbnail of Accident Prevention Program Prioritization Using Kepner Tregoe Model: Case Study of PT Pertamina EP Regional 2 Zone 7

European Journal of Business and Management Research

Pertamina EP Regional 2 Zone 7 (PEP R2Z7), a section of PT Pertamina EP (PT PEP), the National Oi... more Pertamina EP Regional 2 Zone 7 (PEP R2Z7), a section of PT Pertamina EP (PT PEP), the National Oil Company of Indonesia, is an upstream Oil and Gas Company that operates in West Java Indonesia. The company conducts high-risk activities in exploration and production to extract oil and gas. According to the accident historical data, 40 work-related accident cases occurred in PEP R2Z7 in the period from 2018 to 2021. Accidents are caused by multiple factors that require programs to prevent a similar accident. The established accident prevention program in the company is generated from all accident data in PT PEP working areas around Indonesia which consist of 14 Zone. Because of these conditions, the accident prevention program becomes out of focus and needs to be prioritized based on accident case data. Accident prevention program priority is determined by the combination of Kepner Tregoe Method and Pertamina DNV SCAT accident root cause. The combination method is used to describe the...

Research paper thumbnail of Agent-Based Simulation of School Choice in Bandung, Indonesia: The Emergence of Enrolment Pattern Trough Individual Preferences

This study is motivated by the reality that school choice programs that is currently implemented ... more This study is motivated by the reality that school choice programs that is currently implemented in Bandung that, always resulting student deficit (lack of student) in some schools. In this study, a mechanism that can describe how the enrollment pattern in a school choice program emerge as a result of individual preferences of the prospective students, is constructed. Using computer simulation, virtual experiments are conducted. In these experiments, the enrollment patterns and the number of student deficit that were resulted by various school choice program configurations are analyzed. Based on the experiment results, modification of the current program that can minimize the number of student deficit can be purposed.

Research paper thumbnail of Developing a Business Model Canvas for Online Classified Ads Platform:  A Startup Case Study

Zenodo (CERN European Organization for Nuclear Research), Jun 17, 2023

A growing culture of using the internet, aims to provide products and services that are modern an... more A growing culture of using the internet, aims to provide products and services that are modern and safe in the online advertising market. This study proposes a business model canvas for new startups classified online ads to gain a competitive advantage in the Indonesian market. Utilizing qualitative research, this study explores the development of an online classifieds business, with a focus on the integration of AI technology and in app payment systems. The proposed model includes product development, marketing and gathering user feedback. Likewise, the company can implement the proposed business model by developing its platform features and customer service.

Research paper thumbnail of Decision Analysis to Improve Company's Time Utilization during Clove Harvest-Interval Using Analytical Hierarchy Process and Situation Appraisal

Zenodo (CERN European Organization for Nuclear Research), Jul 10, 2023

Indonesia is a country that has very diverse natural resources, one of which is spices. Various k... more Indonesia is a country that has very diverse natural resources, one of which is spices. Various kinds of spices such as cloves, nutmeg, ginger, turmeric, candlenut, pepper, cinnamon, and vanilla are what make Indonesian spices known worldwide and contribute to the country's economy. Clove is a typical Indonesian spice originating from the Maluku islands (Ternate and Tidore). Currently, cloves have been cultivated in various regions in Indonesia, namely Java, Central Kalimantan, East Kalimantan, Sulawesi, and others. Clove season in Indonesia occurs once or twice a year, namely from April to May and October to November. The farmers will harvest ripe clove flowers, then the clove flowers are dried in the sun and processed as raw materials for the production of cigarettes, cosmetics, and others. CV. Rempah Jaya is one of the leading and best clove suppliers in Indonesia. Especially variations of cloves such as whole cloves, clove oil, dried clove leaves, dried clove stems, and clove ash. Usually, the supply of cloves to the cigarette factory is held every few months in large quantities, so a lot of spare time is available before sending it to the factory. Therefore CV. Rempah Jaya needs the right work to be done when there is a time vacuum. The purpose of this study is to increase the time utilization of CV companies. Rempah Jaya during the clove harvest interval. In this study, a situation analysis was carried out using the Kepner-Tregoe method, then external and internal analysis was carried out using Mendelow's Matrix and SWOT Analysis methods. After that, root cause analysis was carried out using Ishikawa Diagram. Then the decisionmaking process is carried out using the Analytical Hierarchy Process (AHP) method. From the results of the AHP method, alternative values were obtained for the three available criteria, namely oil distillation, spice mixtures, and collaboration with the food and beverage industry with values of 0.64, 0.19, and 0.17.

Research paper thumbnail of Negotiation Training in Business and Management: A Systematic Exploration of the Previous Works

The demand for negotiation training has grown steadily, driven by the need to thrive in an ever-c... more The demand for negotiation training has grown steadily, driven by the need to thrive in an ever-changing business landscape. Numerous studies have been conducted to identify effective approaches to negotiation training. However, the pace of development in negotiation training has not kept up with the increasing demand. This research aims to shed light on current trends in negotiation training research to identify gaps that can be addressed through further investigation. In order to explore this topic, a comprehensive examination was conducted using the Scopus database, resulting in the selection of 39 journal articles for further analysis. The findings of this review reveal several gaps in the existing literature, particularly concerning the integration of information and communication technology (ICT) in negotiation training. Furthermore, the review highlights a tendency for negotiation training to remain static, lacking the ability to capture and provide feedback on the dynamic changes during the negotiation process.

Research paper thumbnail of Scenario Planning on Increasing the Competitiveness of Food MSMEs in Jambi for The Next Five Years

Journal of International Conference Proceedings, Dec 14, 2021

The target of the food MSME assistance program by the Indonesian FDA is to increase the competiti... more The target of the food MSME assistance program by the Indonesian FDA is to increase the competitiveness of food MSMEs through product licenses issued by the Indonesian FDA. However, many factors influence and have a significant impact on the ability of food MSMEs to meet registration requirements. The Indonesian FDA, especially in Jambi, needs to develop a strategy for assisting MSMEs in food to quickly adapt to changes in an uncertain future. The strategies are developed using a scenario planning approach. The key focal issue, driving forces, and key uncertainties are identified and analyzed using PESTEL and SWOT analyses, as well as data collection via literature reviews and expert interviews. According to the impact and uncertainty associated with the 13 driving forces, the primary sources of uncertainty regarding the competitiveness of food MSMEs in Jambi are the consistency of government policies and public awareness of food MSMEs' competitiveness. Combining these critical uncertainties results in a twodimensional matrix containing four plausible scenarios: The Flash, The Dark Knight, Far From Home, and Infinity War. The province of Indonesian FDA in Jambi uses the implications, options, and early warning signals to determine the most appropriate strategy for each scenario. The implementation plan for each scenario for the next five years was developed based on these strategies.

Research paper thumbnail of A Study of Trust Base Voluntary Tax Compliance through Tax Administration Digital Transformation in Indonesia

Zenodo (CERN European Organization for Nuclear Research), Aug 29, 2022

Over the last decade, Indonesian Tax Authority, DGT (Directorate General of Taxes) has introduced... more Over the last decade, Indonesian Tax Authority, DGT (Directorate General of Taxes) has introduced digital transformations on tax administration as a part of Tax Reform in Indonesia. These practices were done to improve taxpayer trust and tax compliance. The objective of this study is to look into the relationship between tax administrations' digital transformation on trust, as well as taxpayers' tax compliance decisions. We emphasized on Indonesian taxpayers' perceptions of fairness and voluntary tax compliance following the digital transformation of tax administrations. An online questionnaire was distributed as part of this study's survey approach. To collect samples from all throughout Indonesia, the online survey used a Google form. Indonesian taxpayers were used as the study's population. A simple random sample strategy was used in this study. Structural equation modelling (SEM) was utilized to examine the collected data. The result was that tax administration's digital transformation has a positive impact on voluntary tax compliance.

Research paper thumbnail of Optimizing Market Growth Strategies in South Sulawesi: A Comprehensive Evaluation using Multi-Criteria Decision Making and the Analytic Hierarchy Process (AHP) - A Case Study of PT MCM

Applied Quantitative Analysis, Jul 18, 2023

The fluctuations in DC Makassar's financial performance indicate the presence of factors that hin... more The fluctuations in DC Makassar's financial performance indicate the presence of factors that hinder its growth and profitability. Understanding the root causes of these challenges is essential for developing effective solutions and optimizing the financial stability of the distribution center. This study uses the Analytic Hierarchy Process (AHP) method of Multi-Criteria Decision Making (MCDM) to improve market growth in South Sulawesi, concentrating on the instance of PT MCM, especially on the Makassar Distribution Centre. The objective is to identify potential market development strategies and assess their viability and efficacy in attaining PT MCM's growth objectives. Additionally, the study evaluates the potential hazards and difficulties associated with implementing each alternative strategy. The research methodology entails collecting pertinent data and conducting interviews with key stakeholders to identify the critical factors influencing South Sulawesi's market development. Financial, market development, human resources, and operations are the four primary dimensions that categorize these factors. The AHP method is then used to determine the relative weights and priorities of each criterion and alternative strategy through a thorough evaluation. The AHP alternative in this study was formed based on the results of qualitative internal and external analysis. Based on the findings, three alternative strategies are identified: Full Third-Party Distributor, Stand Still and Invest in Makassar Branch Development. PT MCM's optimal strategy is determined to be the development of the Makassar Branch through investment, as determined by the evaluation procedure. This business solution highlights the significance of investing in HR development and control, expanding the number of potential customers, and enhancing brand equity as key priorities for the Makassar Branch's success. Preventive measures and contingency plans are proposed to address prospective threats and challenges. Among these are optimizing operational processes, controlling accounts receivable, implementing recruitment strategies, supplying training and resources, and conducting internal audits. In summary, the research has practical implications for DC Makassar by providing actionable insights to address its financial challenges. Additionally, the implications extend to the distribution center industry as a whole, fostering learning and improvement in financial performance and strategic decision-making.

Research paper thumbnail of Navigating the Development of Battery Electric Vehicle Business Ecosystem in Indonesia: Business Strategy and Scenario Planning for PLN ICON PLUS

International Journal of Current Science Research and Review, Jul 15, 2023

The Government of Indonesia (GoI) strong interest in developing a robust Battery Electric Vehicle... more The Government of Indonesia (GoI) strong interest in developing a robust Battery Electric Vehicle (BEV) business ecosystem in Indonesia has created significant business opportunities for PLN (Perusahaan Listrik Negara), the state-owned electricity company of Indonesia. To push the GoI agenda and seizing the opportunities, PLN ICON PLUS, a beyond kWh subsidiary of PLN, need to define their business strategy in BEV related business comprehensively and thoughtfully. Researchers utilizes a mixed qualitative and quantitative approach, in collaboration with PLN ICON PLUS and Executive Office of the President of Indonesia (KSP RI), to develop a robust business strategy and scenario planning for PLN ICON PLUS. The resource-based view analysis is employed to define the business strategy, while a quantitative approach is used to assess the driving forces of the BEV business ecosystem in Indonesia, enabling the development of scenario planning for the year of 2024. This research reveals that a broad low-cost strategy for open platform BEV dealership business aligns well with the internal capabilities of PLN ICON PLUS and the external conditions of the BEV business ecosystem. Additionally, a scenario planning approach using European nations' exploration of the New World during the age of exploration analogy is developed to enhance PLN ICON PLUS's preparedness in navigating the uncertainties of favorable regulations and consumer purchasing power in 2024.

Research paper thumbnail of Legacy Facility: Decision-making Analysis. Case Study of a Pharma Company in Indonesia

European Journal of Business and Management Research

PT. ABCD has faced the issue of legacy facilities that become findings in routine inspections of ... more PT. ABCD has faced the issue of legacy facilities that become findings in routine inspections of NRA. The issue can be escalated to shut down the production facility due to the legacy facility hardly complying with cGMP. The study aims to choose the best alternatives of building a new facility, renovating the current facility, and toll manufacturing with consideration of financial, regulation compliance, project completion speed, and strategy risk. The study is using Analytic Hierarchy Process (AHP) to get a decision from the experts in PT. ABCD. The respondents are seven experts in many fields, including finance, project management, GMP, operations, demand forecasting, technological transfer, business development, cGMP engineering, and the management representative. To analyze the group decision-making, the results of each respondent are aggregated with a geometric mean. Compliance with regulation (0.356) was found to be the top priority, followed by strategy risk (0.295), project ...

Research paper thumbnail of Viable System Model as A Framework for Value Co-Creation Service System Analysis of Technology-based Business Incubator

Jurnal Manajemen Indonesia

Bandung Techno Park (BTP) at Telkom University has a crucial role in the technology-based busines... more Bandung Techno Park (BTP) at Telkom University has a crucial role in the technology-based business incubation scheme. From the recruitment process, learning goals, venture capital, commercialization with all impacted to start-ups accomplishment. These observations resulted by using qualitative research methods for one year. Referring to the concept of service systems, it was founded that business incubators in higher education can produce the holistic service system diagnostics to develop the external collaboration between university and industry. These findings are successfully set out by used the Viable System Model (VSM) from service system science approach which is divided into five main functions: (1) Operationalization, (2) Coordination, (3) Monitoring and Control, (4) Intelligence, (5) Policy. The important collaboration of the integrated service system at BTP is framed in a structured concept. Incubator operation supervision focuses on service systems that play a role in fou...

Research paper thumbnail of Youth’ Co-Creation Behavior in Casual Dining Restaurants in Bandung City, Indonesia

Jurnal Manajemen Indonesia, May 20, 2022

This study aims to identify the co-creation behavior especially students who have experiences of ... more This study aims to identify the co-creation behavior especially students who have experiences of casual dining restaurants. This study also analyses the relationship between co-creation behavior, customer satisfaction, and customer loyalty. The research applied a quantitative method with survey design, and it was conducted for 6 months. It applied the purposive sampling method and the questionnaires were distributed to 1,970 respondents. The collected data were analysed using Structural Equation Modelling (SEM). The results indicate that two types of co-creation behavior of students who have experiences of casual dining restaurants in Bandung, namely customer participant behavior and customer citizenship behavior.

Research paper thumbnail of Simulasi Model Penegakan Norma Belajar Di Kelas ( Studi Kasus: Kelas Tutorial SBM ITB Program Studi S1 Tingkat 1 )

Journal of Technology Management, 2009

Model simulasi penegakan norma ini mencoba mendiskripsikan mekanisme yang memberikan kecenderunga... more Model simulasi penegakan norma ini mencoba mendiskripsikan mekanisme yang memberikan kecenderungan tegaknya suatu norma belajar di lingkungan mahasiswa tingkat I Program Studi Sarjana Manajemen SBM-ITB. Simulasi ini menggunakan metode pemodelan berbasis agen menggunakan perangkat lunak NetLogo 4.0.4 sebagai alat bantunya. Hasil simulasi menunjukkan bahwa model penegakan norma belum memberikan hasil yang stabil terhadap tegaknya norma belajar, sementara adanya mekanisme metanorm akan memberikan kecenderungan terhadap kestabilan tegaknya norma belajar di kelas.Kata Kunci : Norma Belajar, Simulasi Berbasis Agen, Metanor

Research paper thumbnail of Proposed Improvement to Contract Management in Supply Department

Abstract: Coal mining industries currently are in unfavorable condition, therefore the Companysha... more Abstract: Coal mining industries currently are in unfavorable condition, therefore the Companyshall reduce the cost and/or increase efficiency in order to equalize the decrease of coalprice. Reducing the cost can be done by 2 methods either reducing the usage i.e. quantity byefficiency or reducing price which is usually done by negotiation as the main strategy of thecompany. Beside negotiation, appropriate contract management will deliver a good contributioneither directly or indirectly towards cost reduction. Symptom indicates a requirement ofimprovement to contract management. The solutions are efficient management, increasingstaffs’ ability, increasing staffs’ motivation, improvement of policy and procedure, developmentof simple spreadsheet, implementation of optimum cost strategy, owner estimation review,and holding regular socialization. Value added delivered by these solutions includesstaffs productivity, higher saving, better contract quality, higher bargaining position, mini...

Research paper thumbnail of Scenario Planning Development in Facing Future Challenge for Power Rental Industry (Case Study: SM Company)

Zenodo (CERN European Organization for Nuclear Research), Feb 27, 2023

The diesel power rental industry is currently in an energy transition period. Policy changes in r... more The diesel power rental industry is currently in an energy transition period. Policy changes in reducing the use of non-renewable fuels are factors that can reduce customer demand. Several policies, such as the Paris agreement, followed by a general plan for electricity supply, then a general plan for national energy that focuses on increasing the use of renewable energy encourages the shift from fossil fuels to renewable sources. These factors will affect the electricity rental industry which still uses fossil fuels. Scenario planning is chosen to provide possible scenarios that may occur in the future by carrying out an analysis of implications & options. This scenario can provide an initial danger signal to be used as an indicator of movement in an industry which will help companies to act and choose the best strategy going forward. Scenario planning is used as a tool for strategic thinking that can be integrated into corporate strategic planning. The semi-structural interview qualitative method was used to collect both primary and secondary data. Supporting analysis of both external factors such as Pestle & Porters Generic Strategies as well as internal resource-competencies was carried out to determine what factors affect uncertainty in the industry, in overcoming future uncertainties scenario planning carried out in this study. The strategic recommendations that were presented have the potential to assist in the future alignment of the company's strategy.

Research paper thumbnail of Systematic Literature Review of Strategic Behavior in Negotiation

MANAGEMENT AND ECONOMICS REVIEW

Negotiation is a frequent phenomenon in everyday life. Whenever a person needs another person to ... more Negotiation is a frequent phenomenon in everyday life. Whenever a person needs another person to solve their problems, their intertwining goals and preferences should be adjusted through negotiation. From this recurrent demand of dealing with negotiation, we constantly seek ways to improve it. One of the ways is by learning and assessing strategic behavior in negotiation. Starting from this objective, we systematically reviewed 1,490 articles to build a comprehensive outlook on negotiation behavior research progress. We use five systems of observation level to categorize the articles included in this study that are: (1) intrapersonal system, (2) interpersonal system, (3) group system, (4) organizational system, and (5) virtual system. The result showed us that the research landscape has progressed toward the development of automated negotiating agents besides observing human negotiators exclusively. We also see the emerging interplay between systems of observation level

Research paper thumbnail of Strengthening Collaboration through Perception Alignment: Hybrid Workplace Leadership Impact on Member Awareness, Understanding, and Learning Agility

International Journal of Management, Entrepreneurship, Social Science and Humanities

The recent development of cross-functional project initiatives and implementation of remote techn... more The recent development of cross-functional project initiatives and implementation of remote technology applications is changing the leader and team member working environment that influences their interaction and collaboration with other teams/customers/stakeholders/ providers/any related parties to compete in the rising digitalization and VUCA (volatility, uncertainty, complexity, and ambiguity) situation. This research wants to dissect how the influence of hybrid workplace leadership capabilities on the awareness, understanding, and learning agility of cross-functional project team members to foster team perception alignment and achieve strengthened collaboration. Researcher dissects individual team members' mental processes (awareness of the intended purpose, understanding of self-others, and learning agility) that connect leadership capability and team perception alignment to enhance collaboration during hybrid workplace implementation. This study is a quantitative research ...

Research paper thumbnail of Aligning PTCI Strategies to Global Corporate Strategies Using Scenario Planning

International Journal of Current Science Research and Review, 2022

Profitability and growth are two important and essential measures to a firm existence and surviva... more Profitability and growth are two important and essential measures to a firm existence and survivability. Profitability is critical to a company’s short-term existence, and growth is crucial to long term survivability. Every business wants to maintain its existence and bring value to its stakeholders. Divestment and merger acquisition are part of the company strategy to achieve business growth that fulfil the company objectives, purpose, vision, and mission. In the case of a multinational company, it normally would have a global corporate strategy. Subsidiary companies will follow the strategic guidelines from its parent company. Thus, subsidiary company needs to align its strategy to the parent global corporate strategy. Scenario planning used to answer the key focal issue about how to align subsidiary company strategy to its parent company global corporate strategy. One option for a firm to cope with uncertainty is scenario planning. Scenario planning is a unique tool compared to o...

Research paper thumbnail of Peer-to-Peer Accomodation Service Process: A Framework of Service Blueprint

Proceedings of the 12th International Conference on Business and Management Research (ICBMR 2018), 2019

Sharing economy is the result of technological developments that create an innovative new busines... more Sharing economy is the result of technological developments that create an innovative new business model and create a revolution in how business entities interact. Peer-topeer accommodation (P2P) creates an online marketplace where peer providers and consumers meet each other's needs and can exchange roles. Without ownership of assets, P2P accommodation becomes a strong competitor of hotels. This phenomenon creates opportunities for Indonesia in improving competitiveness among other ASEAN countries. This preliminary study becomes important and relevant to the phenomenon of sharing economy, considering that not much research discusses the uniqueness and dynamics of interactions that occurs in the perspective of service-dominant logic (SDL). This study uses the Soft System Methodology (SSM) approach, precisely the first stage which is defining an unstructured situation. Approaches of gathering data include using participant observation, online observation, and in-depth interview. Interactions between actors can be explored using a service blueprint framework. In the perspective of SDL, the ability to identify operant resources (people and process) is crucial for value co-creation.

Research paper thumbnail of A service dominant logic – based crisis management: Collaborative, dynamic, iterative, and holistic

Covid-19 pandemic has affected the world’s economy severely that businesses has been struggling t... more Covid-19 pandemic has affected the world’s economy severely that businesses has been struggling to survive. Only if businesses, especially SMEs are more prepared to face the unprecedented, the impact might be damped into the lowest possible level. SDL-based crisis management offers enterprises, especially SMEs, a dynamic, iterative, and holistic approach to evaluate current crisis handling while planning for the next future. It emphasizes on collaboration between and among biotic entities e.g. stakeholder and abiotic entities e.g. technology and information. As a result, cognition, co-learning, continuous learning, and relevance of crisis management overtime could be achieved. © 2021, Success Culture Press. All rights reserved.

Research paper thumbnail of Accident Prevention Program Prioritization Using Kepner Tregoe Model: Case Study of PT Pertamina EP Regional 2 Zone 7

European Journal of Business and Management Research

Pertamina EP Regional 2 Zone 7 (PEP R2Z7), a section of PT Pertamina EP (PT PEP), the National Oi... more Pertamina EP Regional 2 Zone 7 (PEP R2Z7), a section of PT Pertamina EP (PT PEP), the National Oil Company of Indonesia, is an upstream Oil and Gas Company that operates in West Java Indonesia. The company conducts high-risk activities in exploration and production to extract oil and gas. According to the accident historical data, 40 work-related accident cases occurred in PEP R2Z7 in the period from 2018 to 2021. Accidents are caused by multiple factors that require programs to prevent a similar accident. The established accident prevention program in the company is generated from all accident data in PT PEP working areas around Indonesia which consist of 14 Zone. Because of these conditions, the accident prevention program becomes out of focus and needs to be prioritized based on accident case data. Accident prevention program priority is determined by the combination of Kepner Tregoe Method and Pertamina DNV SCAT accident root cause. The combination method is used to describe the...

Research paper thumbnail of Agent-Based Simulation of School Choice in Bandung, Indonesia: The Emergence of Enrolment Pattern Trough Individual Preferences

This study is motivated by the reality that school choice programs that is currently implemented ... more This study is motivated by the reality that school choice programs that is currently implemented in Bandung that, always resulting student deficit (lack of student) in some schools. In this study, a mechanism that can describe how the enrollment pattern in a school choice program emerge as a result of individual preferences of the prospective students, is constructed. Using computer simulation, virtual experiments are conducted. In these experiments, the enrollment patterns and the number of student deficit that were resulted by various school choice program configurations are analyzed. Based on the experiment results, modification of the current program that can minimize the number of student deficit can be purposed.