Osama Isaac | Lincoln University College (original) (raw)

Papers by Osama Isaac

International Journal of Services and Standards, 2018

Mobile banking has the potential to outperform the internet banking, since, the usage of internet... more Mobile banking has the potential to outperform the internet banking, since, the usage of internet in Yemen is very limited. The purpose of this study is to examine the effect of perceived risk and awareness as external variables on the technology acceptance model (TAM) for a comprehensive understanding of intention to use mobile banking. A questionnaire was used to collect data, and 482 valid responses were received. The model explained 78% of the variance in intention. Results revealed that awareness reduces the perception of risk. In addition, perceived risk is a major attenuator for the perceived ease of use (PEOU), and perceived usefulness (PU). Awareness also had a significant impact on PU and PEOU. In addition, PU was found as a major predictor of the intention. The results of the current study will give additional insights into productive strategies to extend mobile banking in countries such as Yemen.

Indonesian Journal of Electrical Engineering and Informatics (IJEEI)

Journal of System and Management Sciences

This study utilizes structural equation modelling using SmartPLS 3.0 to process the data collecte... more This study utilizes structural equation modelling using SmartPLS 3.0 to process the data collected from 401 responses to assess the moderation effect of innovativeness on the relationship between the overall quality and actual usage of smart government in United Arab Emirates (UAE) from employees perspective. A model is proposed based on Delone & Mclean information system success model with considering the literature and the context of the study. Overall quality is proposed to be a second-order construct which includes three different aspects of quality; system quality, information quality, and service quality. In addition, innovativeness is proposed as a moderating variable which may control the relationship between the overall quality and actual usage of smart government. Results indicated that overall quality significantly influences the actual usage of smart government. The overall quality explains 44.7% of the variance in actual usage. Furthermore, the impact of the overall quality on the actual use is moderated by the innovativeness. This work enhances the insight into the significance of innovativeness in using smart government services.

Intelligent Computing and Innovation on Data Science

Advances on Smart and Soft Computing

Inspiration is constantly cited as one of the most important managers who have to improve employe... more Inspiration is constantly cited as one of the most important managers who have to improve employee productivity. It can play a vital role in the administrative innovation, process innovation, and product innovation. Current research utilized smart PLS as an suitable instrument of structural equations modeling (SEM) for analyzing the 389 valid survey questionnaires for assessing the proposed model that is based on the transformational leadership characteristic (inspirational motivation) to identify its effect on organizational innovation in the government sector in the United Arab Emirates. The main independent construct is inspirational motivation as. The dependent construct is represented by product innovation, process innovation, and administrative innovation. The researchers have described the relationship between the different constructs. This study could improve insight into the significance of TL and organizational innovation. The results showed that the independent variables could help in predicting innovation. Furthermore, the proposed model could explain 45.7% of the variance that was seen in the administrative innovation, 42.8% of product innovation, and 41.9% in process innovation.

Intelligent Computing and Innovation on Data Science

Proceedings of International Conference on Emerging Technologies and Intelligent Systems

International Journal of Electrical and Computer Engineering (IJECE)

Governments attempt to use all forms of information technologies including Internet and mobile co... more Governments attempt to use all forms of information technologies including Internet and mobile computing to be able to transform relationships with citizens. However, there is a clear gap between the indicator of the impact of technology innovation output and government’s vision in UAE (United Arab Emirates). In this regard, investigating the relationship between service quality, user satisfaction, and performance impact may help the government to mark its current progress and milestone achievement. This research proposed a model based on Delone & McLean IS success model by considering the research context. The modeling of structural equations via PLS (Partial least squares) regression was applied to evaluate the model within the context of public sector in the UAE. The data was collected from a sample of 147 employees in public organizations using a questionnaire. Results demonstrated that the quality of service has a significant effect on user satisfaction. In addition, quality of...

Journal of System and Management Sciences, 2021

International Journal of Electrical and Computer Engineering (IJECE), 2020

Governments attempt to use all forms of information technologies including Internet and mobile co... more Governments attempt to use all forms of information technologies including Internet and mobile computing to be able to transform relationships with citizens. However, there is a clear gap between the indicator of the impact of technology innovation output and government's vision in UAE (United Arab Emirates). In this regard, investigating the relationship between service quality, user satisfaction, and performance impact may help the government to mark its current progress and milestone achievement. This research proposed a model based on Delone & McLean IS success model by considering the research context. The modeling of structural equations via PLS (Partial least squares) regression was applied to evaluate the model within the context of public sector in the UAE. The data was collected from a sample of 147 employees in public organizations using a questionnaire. Results demonstrated that the quality of service has a significant effect on user satisfaction. In addition, qualit...

E-Government is an administration framework dependent on correspondence innovation and plans to i... more E-Government is an administration framework dependent on correspondence innovation and plans to improve the nature of administration forms from government organizations to the general population through online administrations. The Republic of Indonesia is a part of the ASEAN country that needs improvement of E-Government execution because it is still low and under the country of Singapore, Malaysia, Brunei Darussalam, Thailand, the Philippines, and Vietnam. The low-level of E-Government employment in the Republic of Indonesia needs to be examined by analyzing Internet usage penetration and identifying the cause of low E-Government adoption in the Republic of Indonesia. E-Government becomes an exciting issue in improving good governance, and this study will discuss the conceptual model in supporting E-Government’s appropriation in the Republic of Indonesia. This paper explores the technology acceptance model (TAM) and the role of trust in creating the interest of citizens to practice E-Government”

International Journal of Innovation

During the past decade, usage of online social network sites has grown dramatically rivaling sear... more During the past decade, usage of online social network sites has grown dramatically rivaling search engines as the most visited Internet site. The intensive literature review reveals the existing of several studies that have been done on the field of Online Social Network (OSN), but there is a lack of research that deals with usage in the context of public sector organizations. This study aims to employ structural equation modeling via AMOS to analyze 401 valid questionnaires for assessing a model which is proposed based on Unified Theory of Acceptance and Use of Technology (UTAUT) to identify the factors affecting the use of OSN among employees of a public sector organization in the UAE. The proposed model examines the influence of four factors; performance, effort, social influence, and facilitating conditions on the actual use of OSN. Results indicated that all these factors (as independent variables) significantly predicted the actual usage of OSN with various percentages. Our w...

Journal of Applied Research in Higher Education

PurposeThis paper aims to identify career development theories that explain the intention to choo... more PurposeThis paper aims to identify career development theories that explain the intention to choose college majors in arts and design, to integrate the identified theories and to examine the relationships between determinants of the integrated model. In addition, this study attempts to identify the characteristics of the prospective arts and design students.Design/methodology/approachThe literature review resulted in a multitheoretical framework named as PERISCOPE (Personality of Holland's RIASEC in Social Cognitive and Planned Behavior Theories) to reflect the theories it consisted of. This study collected data from Year 12 students in Surabaya (n = 163) and used PLS-SEM technique to assess the measurement model and the structural model of such framework.FindingsThe results revealed that the integrated model explains 57.8 percent of the variance of the intention to pursue arts and design majors. This paper hence improves the predictive ability of an earlier model by adding a fu...

Journal of Applied Research in Higher Education, 2020

Purpose-This paper aims to identify career development theories that explain the intention to cho... more Purpose-This paper aims to identify career development theories that explain the intention to choose college majors in arts and design, to integrate the identified theories and to examine the relationships between determinants of the integrated model. In addition, this study attempts to identify the characteristics of the prospective arts and design students. Design/methodology/approach-The literature review resulted in a multitheoretical framework named as PERISCOPE (Personality of Holland's RIASEC in Social Cognitive and Planned Behavior Theories) to reflect the theories it consisted of. This study collected data from Year 12 students in Surabaya (n 5 163) and used PLS-SEM technique to assess the measurement model and the structural model of such framework. Findings-The results revealed that the integrated model explains 57.8 percent of the variance of the intention to pursue arts and design majors. This paper hence improves the predictive ability of an earlier model by adding...

Journal of Engineering and Applied Sciences

International Business Management

International Journal of Services and Standards, 2018

Indonesian Journal of Electrical Engineering and Informatics (IJEEI)

Journal of System and Management Sciences

Intelligent Computing and Innovation on Data Science

Advances on Smart and Soft Computing

Intelligent Computing and Innovation on Data Science

Proceedings of International Conference on Emerging Technologies and Intelligent Systems

International Journal of Electrical and Computer Engineering (IJECE)

Journal of System and Management Sciences, 2021

International Journal of Electrical and Computer Engineering (IJECE), 2020

Governments attempt to use all forms of information technologies including Internet and mobile co... more Governments attempt to use all forms of information technologies including Internet and mobile computing to be able to transform relationships with citizens. However, there is a clear gap between the indicator of the impact of technology innovation output and government's vision in UAE (United Arab Emirates). In this regard, investigating the relationship between service quality, user satisfaction, and performance impact may help the government to mark its current progress and milestone achievement. This research proposed a model based on Delone & McLean IS success model by considering the research context. The modeling of structural equations via PLS (Partial least squares) regression was applied to evaluate the model within the context of public sector in the UAE. The data was collected from a sample of 147 employees in public organizations using a questionnaire. Results demonstrated that the quality of service has a significant effect on user satisfaction. In addition, qualit...

International Journal of Innovation

Journal of Applied Research in Higher Education

Journal of Applied Research in Higher Education, 2020

Journal of Engineering and Applied Sciences

International Business Management

The 7th International Conference Postgraduate Education (ICPE7), Shah Alam, 2016

Mobile Learning has the proven ability to enhance an educational system. Previous empirical studi... more Mobile Learning has the proven ability to enhance an educational system. Previous empirical studies have shown that the implementation of Mobile Learning involves not only technological factors, but a combination of many, including social and individual factors. This study suggests that subjective norms and self-efficacy play a key role in a student’s behavioural intention to use Mobile Learning. This study investigates the impact of subjective norms and self-efficacy on intention to use Mobile Learning among student in Yemen’s public universities where the technology acceptance model (TAM) is used as an underpinning theory. Quantitative analysis was the method used to collect data. A questionnaire was distributed to 320 undergraduate students with varied educational backgrounds from three public universities in the Republic of Yemen. The data obtained was analysed using Analysis of Moment Structure (AMOS) version 21. Descriptive and structural equation model techniques were employed to meet the objective and hypotheses of the study. The results indicated the applicability of the TAM constructs in the context of the republic of Yemen, showing that the students’ behavioural intention to use Mobile Learning was significantly influenced by its perceived usefulness and ease of use. Furthermore, the findings demonstrate the significant effect of subjective norms on perceived ease of use more than perceived usefulness. Self-efficacy significantly affects perceived ease of use.

Mobile Banking, as a banking services delivery channel, has provided a significant competitive ad... more Mobile Banking, as a banking services delivery channel, has provided a significant competitive advantage for banks and financial institutions by extending their clients base while retaining existing. As perceived value is a subjective concept in banking services, and it varies from one client to another. Very little attention has been given in the literature to exactly what constitutes the value of using Mobile Banking services. The purpose of this study is to test the critical antecedents that impact the perceived value of using Mobile Banking services via using an extended model of the technology acceptance model (TAM). The evaluation of this model was done through a questionnaire survey that collected data from four hundred and eighty-two valid responses from individuals who are non-users of Mobile Banking services. Structural Equation Modelling (SEM) via AMOS software was utilised to determine the relative importance levels of associations and interactions between the factors tested. The research achieved a goodness of fit of model to data, and explained 60% of the variance in perceived value of using Mobile Banking services. The findings of the multivariate analysis revealed that perceived ease of use, perceived usefulness, trialability, and awareness are major predictors of perceived value. The results of this study has the potential to give further insights into Mobile Banking strategies.

The Internet technology has become an essential technological tool for individuals, organisations... more The Internet technology has become an essential technological tool for individuals, organisations and nations for growth and prosperity. However, Yemen has one of the lowest internet usage rates among all countries in the world. This study extended the technology acceptance model (TAM) with one antecedent variable to internet usage (i.e., perceived compatibility) and one output variable (i.e., net benefits). This study also proposed a second-order model net benefit which contains three first-order constructs (knowledge acquisition, communication quality and decision quality) in order to increase the power of explaining the output. The questionnaire survey method was used to collect primary data from 530 internet users among employees at all thirty government ministries-institutions in Yemen. The following analysis was conducted to examine the relationship between the variables of the proposed model, which include confirmatory factor analysis (CFA) and structural equation modeling (SEM) via AMOS. Results of the data analysis showed that the data fit the extended TAM model well. The findings of the multivariate analysis demonstrate four main results. First, perceived compatibility has a positive impact on both perceived ease of use and perceived usefulness. Second, perceived ease of use has great influence on perceived usefulness and actual usage of the internet. Third, perceived usefulness has a strong positive impact on actual usage of internet. Fourth, actual usage positively influences net benefits. The proposed model explains 60% of the variance in net benefits. The theoretical and practical implications are discussed.