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FAQ

FAQadministrator2025-07-28T19:38:28+00:00

ToC

Fleet and Maintenance

We operate a 6 passenger BELL 429, and an 8 passenger AIRBUS H-145.

Our helicopters are maintained in accordance with the manufacturer’s requirements and the stringent FAA part 135 regulations.

Our pilots are factory or factory equivalent trained yearly and also complete yearly check rides required by the FAA.

Safety

We operate with the Prism Safety Management System which permeates every part of our company. This system specializes in offering services such as Safety Management System (SMS) implementation, risk assessment, and training programs tailored to pilots and ground staff. They conduct audits, inspections, and incident investigations to ensure compliance with regulatory requirements and foster a positive safety culture within organizations. Their expertise aims to optimize safety performance, minimize risks, and enhance the overall efficiency of helicopter operations.

We have maintained a flawless safety record, with no incidents or accidents throughout our operational history.

Availability and Booking

As much notice as possible is preferred to make sure you get the dates and times you’re requesting. We can, however, accommodate last minute flights if we don’t have a scheduling conflict.

We are always available—simply inform us of the time and location, and we’ll promptly be at your service.

Costs and Fees

Our pricing structure takes into account various factors, including the type of helicopter utilized, the duration of the flight, whether the helicopter will be on standby. There is also a possibility of purchasing multiple flight hours, which may lead to potential cost savings.

Federal Excise Tax (FET) is 7.5% and is required on larger aircraft. Other potential fees are landing fees, airport fees, call-out fees for fuel. We strive to avoid all fees whenever possible.

We do offer package deals, please call to discuss your specific details.

Customization

Flights are fully customizable. Please call so we can tailor your flight.

We offer both private charter and shared flights, it’s totally up to our clients.

Logistics and Planning

We will be as flexible as we can be with our scheduling limitations and FAA regulations.

We are capable of accommodating most last-minute changes, provided they fall within the constraints of our operation. Please feel free to call us with any specific details to ensure we can prepare your flight accordingly.

Insurance and Liability

We carry a very large insurance policy for both passengers and cargo.

Inherent Risks: Helicopter flights inherently carry risks, including those related to weather conditions, mechanical issues, and pilot error.

Limited Space and Comfort: Helicopters have limited space and may not provide the same level of comfort as larger aircraft, which could lead to discomfort during the flight.

Regulatory Compliance: Passengers should be aware of and comply with safety instructions provided by the helicopter operator and regulatory agencies to minimize risks.

Liability for Personal Belongings: Passengers are typically responsible for securing their personal belongings during the flight, as there may be limited storage space and risk of items becoming dislodged.

Emergency Procedures: Passengers should familiarize themselves with emergency procedures, including how to use safety equipment such as seat belts and emergency exits.

Assumption of Risk: By boarding the helicopter, passengers may be considered to have assumed certain risks associated with the flight, which could affect their legal rights in the event of an accident or injury.

Experience and Reputation

While our company has been operational for three years, our experienced pilots and mechanics boast over two decades of expertise in the field, ensuring a seasoned and professional service for our clientele.

Lone Mountain Helicopters undergoes rigorous vetting by numerous flight departments, some part of the Fortune 50 arena. Furthermore, our flight crew has earned trust by formerly piloting emergency medical missions, fulfilling governmental contract requirements, and contributing to the production of the acclaimed television series, Yellowstone.

Regulatory Compliance

We comply with all applicable Federal, State and local regulations and certifications.

Cancellation and Refund Policy

Should you need to cancel your trip 48 hours prior to your scheduled departure, you will be held responsible for 25% of the estimated cost of your flight. If you must cancel within 24 hours of your scheduled departure time, you will be held responsible for the 100% estimated cost of your flight. No fee will apply to cancellations due to weather.

Additional Services

Please call to discuss your specific arrangement and we will do our best to accommodate.

Please call to discuss your specific arrangement and we will do our best to accommodate.

Other FAQ

All of our helicopters have ample cargo space for your luggage and personal belongings. Total amount of luggage depends on how many people are in your group and how much luggage you would like to bring.

On average, it’s about 20 mins. The flight is through some amazing country and we have the opportunity to see all kinds of wildlife.

Other common routes, on average:

Any airport or private land that we have permission to land on.

NOTICE: Lone Mountain Travel is an air charter broker. It is not a direct air carrier and does not operate aircraft. Lone Mountain Travel acts solely as an agent of Yellowstone Mountain Club LLC and Lone Mountain Land Company LLC affiliates to facilitate and arrange air transportation operated by properly licensed and certified air carriers. In this respect, Lone Mountain Travel shall have no liability whatsoever to any Yellowstone Club, Spanish Peaks, Moonlight Basin, Crazy Mountain Ranch or Montage members or guests and hereby disclaims all liability relating to the operation and performance of any flights operated and carried out by licensed and certified air carriers, including but not limited to any actual, direct, indirect or consequential damages. Lone Mountain Helicopters is an independent air carrier and is not affiliated with Yellowstone Mountain Club LLC or Lone Mountain Land Company LLC. Lone Mountain Helicopters is the only carrier authorized to fly into YC, CMR, MB and SP/Montage.

All helicopter flights are operated by a U.S. air carrier that holds the FAA Air Carrier Certificate Number 3MMA255M.

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