Mike Peters | Management Center Innsbruck (original) (raw)
Papers by Mike Peters
Ecotourists appreciate nature and are willing to learn about nature and ecology. Th erefore ecoto... more Ecotourists appreciate nature and are willing to learn about nature and ecology. Th erefore ecotourism is often seen as a product package that supports sustainable tourism development. Th is study contributes to existing research in the fi eld of ecotourism as it investigates how travel motives and environmental concern of mountain tourists infl uences their actual demand for ecotourism. A survey of mountain tourists in the Austrian Alps was conducted and reveals a positive relationship between environmental concern and ecotourism demand. Th e study measured travel motives, which are compatible and incompatible with ecotourism and showed how these motives infl uence actual demand of ecotourism. Furthermore it is postulated that education, income and the intention to revisit the destination moderate the relationship between environmental concern, mountain tourists’ motives and the tourists’ demand for ecotourism. For destination marketing it can be stated that higher educated mountai...
International Journal of Entrepreneurship and Small Business, 2022
Edizioni tradotte: ClimAlpTour, Le Changement Climatique et son impact sur le tourisme dans l'... more Edizioni tradotte: ClimAlpTour, Le Changement Climatique et son impact sur le tourisme dans l'Espace Alpin. ISBN 9789612543181 -- ClimAlpTour, Auswirkungen des Klimawandels auf den Tourismus im Alpenraum. ISBN 9789612543204 -- ClimAlpTour, Podnebne spremembe in njihov vpliv na turizem v Alpah. ISBN 9789612543167 -- ClimAlpTour, Il Cambiamento Climatico e i suoi impatti sul turismo nello Spazio Alpino. ISBN 9789612543198
Demographische Entwicklungen und veränderte Familienstrukturen haben die Diskussion der sogenannt... more Demographische Entwicklungen und veränderte Familienstrukturen haben die Diskussion der sogenannten Work-Life Balance verstärkt. Die immer schwieriger werdende Vereinbarkeit von Familie und Arbeit sowie die meist damit verbundenen unregelmäßigen Arbeitszeiten, ungesunde Ernährung und mangelnde sportliche Betätigung kann zu einem Ungleichgewicht zwischen Familie, Betrieb und der Balance zwischen diesen beiden Spannungsfeldern führen. Eine Trennung von Privatleben und Arbeitsleben fällt immer schwieriger aus und zeigt, dass speziell im Hotelund Gastgewerbe ein erhöhtes BurnOut Risiko besteht (Li et al 2013). Die vorliegende Arbeit versucht die beeinflussenden Determinanten auf die Work-Life Balance von Familienunternehmen zu identifizieren und zu beschreiben. Die Forschungsfrage lautet daher „Was sind die Determinanten der Work-Life-Balance – wahrgenommen von Familienmitgliedern in Familienunternehmen“. Das Konstrukt Work-Life-Balance berücksichtigt dabei die im Spannungsfeld stehende...
Tourism: An international Interdisciplinary Journal, 2015
Ecotourists appreciate nature and are willing to learn about nature and ecology. Th erefore ecoto... more Ecotourists appreciate nature and are willing to learn about nature and ecology. Th erefore ecotourism is often seen as a product package that supports sustainable tourism development. Th is study contributes to existing research in the fi eld of ecotourism as it investigates how travel motives and environmental concern of mountain tourists infl uences their actual demand for ecotourism. A survey of mountain tourists in the Austrian Alps was conducted and reveals a positive relationship between environmental concern and ecotourism demand. Th e study measured travel motives, which are compatible and incompatible with ecotourism and showed how these motives infl uence actual demand of ecotourism. Furthermore it is postulated that education, in-come and the intention to revisit the destination moderate the relationship between environmental concern, mountain tourists’ motives and the tourists’ demand for ecotourism. For destination marketing it can be stated that higher educated mounta...
Journal of Hospitality and Tourism Management, 2021
This study offers a cross-cultural perspective to better understand how time orientation shapes o... more This study offers a cross-cultural perspective to better understand how time orientation shapes owner-managers' perceptions of innovation capability in small and medium sized enterprises (SME) in tourism. We synthesise the extant literature and determine SME owner-managers' internal and external innovation capability. Distinguishing between short-and long-term cultures and comparing data from Australian and German, Austrian and Swiss (DACH country cluster) SMEs, results confirm that perceptions of innovation capability vary across cultures. Results for SMEs in short term-oriented cultures show stronger appreciation for consumer orientation, creating prospective profit and staff incentives; by contrast, SMEs in long term-oriented cultures place higher value on accessible knowledge, commitment to learning, and adaptation. To effectively manage innovation capability in SMEs, we suggest a balanced approach of considering both short-and long-term factors. Acknowledging the scarcity of SMEs' resources, we propose that owner-managers first focus on strengthening their internal organisational drivers of innovation to enhance their innovation capability. We also discuss implications for tourism policy, offer recommendations for the field of innovation research and note the study's limitations.
Tourism (Zagreb), 2008
Several approaches with reference to customer involvement in the product development process can ... more Several approaches with reference to customer involvement in the product development process can be found in the research literature. The majority of studies, focusing primarily on customer involvement in the product or service development process, are based on research in the ...
The International Journal of Human Resource Management, 2021
This study advances a differentiated understanding of job ad pre-hire effectiveness. It analyzes ... more This study advances a differentiated understanding of job ad pre-hire effectiveness. It analyzes the utility values for varying levels of job ad attributes through a hierarchical Bayesian approach to conjoint analysis. This method allows not only to measure the relative importance of different attributes on the individual level but also to explore heterogeneity in evaluations influenced by educational level, international career orientation and time to graduation. The main results from the experiment show that for both undergraduate and graduate business students, salary and opportunity for advancement by far outweigh employer familiarity and the description of job-related tasks. The study contributes to the recruitment literature by assessing to what extent these four core attributes of a job ad drive job pursuit intentions. It also discusses the implications of attribute trade-offs for employer branding activities.
International Journal of Contemporary Hospitality Management
Purpose Tourism employment is very diverse ranging from precarious, exploitative study to high-qu... more Purpose Tourism employment is very diverse ranging from precarious, exploitative study to high-quality workplaces. However, poor employment images dominate the tourism industry, which makes attracting employees difficult. This study aims to examine the processes that lead to such image construction. Design/methodology/approach Using a qualitative methodology, the study develops a multilevel framing cycle comprising a media analysis of newspapers and magazines (macro-level), a conversation analysis of peer communication/negotiations (meso-level) and a content analysis of single employee/manager interviews (micro-level); and a comparative analysis of the macro-, meso- and micro-level findings. Findings The multilevel frame cycle identifies image-construction processes that pass through working conditions, payment, seasonality and human resource problems. These processes are shaped by the two cross-level dynamics of radicalization and attenuation. The latter consists of rationalized an...
Journal of Hospitality & Tourism Research, 2020
Analyzing residents’ support for events has become popular in sports tourism research. Based on t... more Analyzing residents’ support for events has become popular in sports tourism research. Based on the social exchange theory and the theory of reasoned action, this study tests a model of support for the 2018 UCI Road World Championships (N = 2,265). The findings show that the perceived image fit between an event and a place significantly influences residents’ overall attitude and event support. Furthermore, overall attitude mediates the relationship between the perceived fit and event support. This study supplements the literature (a) by testing the fit between event image and place image and its influence on residents’ attitude and support, (b) by analyzing the image fit of a summer sports event held in a well-known designated winter sports region, and (c) by providing recommendations for policy makers to achieve higher support from residents when bidding for and hosting sports events.
Sustainability, 2018
Local residents are always the recipients of economic, environmental and socio-cultural impacts f... more Local residents are always the recipients of economic, environmental and socio-cultural impacts from tourism development. Residents' perceived impacts, attitudes towards tourism and the resultant supportive or opposing actions collectively affect the success of tourism, but are not thoroughly understood especially in small regions with rapid growth. The study investigated how the tourism impacts receive local perception, determine local attitudes and in turn lead to active or passive supportive action. The predisposition of linkage between attitude and behaviour is explored with the underlying aspects of impacts. Through the establishment of hypotheses of the relationship and an empirical survey-based study in Urlaubsregion Murtal (URM) in Austria, findings from local populations suggest that local attitude is significantly influenced by tourism impacts. In particular, socio-cultural impacts influenced attitude to a greater extent than the economic and environmental dimensions. The overall prevalent residents' attitude in the URM is highly positive as the respondents indicated a sense of openness towards tourism development and the vast majority agreed that the advantages outweigh the disadvantages. A significant positive relationship between attitude and support is detected. However, the residents also intended to act more passively than actively to supporting tourism development, but the connection from attitude to specific active or passive actions is not apparent.
Tourism Review, 2008
PurposeThe aim of this paper is to analyse the motives and the socio‐economic profile of bed and ... more PurposeThe aim of this paper is to analyse the motives and the socio‐economic profile of bed and breakfast (B&B) and vacation home owners in the tourism industry.Design/methodology/approachThe first part of the paper provides a literature review of types of entrepreneurship as described in tourism and leisure research. The second part presents a survey which was carried out in 2006 in the Austrian province of Vorarlberg to assess owner‐managers' perception of entrepreneurial activities (n=246).FindingsThe data do reveal the motives which drive these owners or entrepreneurs and highlight why vacation homes are going to be a growing field of accommodation in the tourism industry. The findings show that the B&B business model can be interpreted as a market entrance model, while owner‐managers change towards vacation homes after approximately five years of firm existence.Research limitations/implicationsIt is argued that some stakeholder groups within an enterprise, such as young tr...
International Journal of Tourism Policy, 2009
... Biographical notes: Olivia Wagner is a Research Associate and Doctoral Candidate in the Depar... more ... Biographical notes: Olivia Wagner is a Research Associate and Doctoral Candidate in the Department of Strategic Management, Marketing and Tourism ... Okoroafo, S. (1989) 'Branding in tourism', in Witt, SF and Moutinho, L. (Eds.): Tourism Marketing and Management Handbook ...
Current Issues in Tourism
Tourism is facing an unprecedented crisis whose sheer scope is dictating global transformation of... more Tourism is facing an unprecedented crisis whose sheer scope is dictating global transformation of the industry. The aim of this paper is to explore how different countries and destinations responded to the initial blow of the COVID-19 pandemic, and what is expected in the recovery and restart phases. A crisis management model was developed using data from 31 interviews with tourism organizations. The findings help identify the actions required to build resilience, emphasizing the responsibilities and interventions that can achieve tourism restoration. We point out implications for theory and practice in terms of incorporating policymakers' perceptions, while also informing tourism organizations about policy development and the reformulation of strategies. This might support countries and destinations choosing the right path in responding to the COVID-19 pandemic, addressing the negative and taking advantage of the positive repercussions.
Tourism: An international Interdisciplinary Journal, 2010
Using the tourist area life cycle as a basic framework and with the help of tourism destination c... more Using the tourist area life cycle as a basic framework and with the help of tourism destination case studies, the aim of this paper is to investigate tourism destinations' initiatives to rejuvenate their product/service bundles. A literature review highlights recent contributions in the tourist are life cycle research and concludes with strategic alternatives of tourism destination growth. In the empirical part of the paper tourism destination management strategies are analyzed. We attempt to assess those indicators used by destination managers to set strategic decisions. Primary (interviews) and secondary data were collected to compare six individual Alpine tourism destinations in Tyrol, Austria. Interviews with CEOs of destination management organizations and cable-way companies (infl uential stakeholders in Tyrolean tourism development) revealed that all destinations in the study were in a stagnation phase at some point in their product life cycle, with sharp diff erences in ...
Tourism: An international Interdisciplinary Journal, 2012
Health tourism is of growing interest for tourism destinations and serves as a key theme to add v... more Health tourism is of growing interest for tourism destinations and serves as a key theme to add value and to diff erentiate destinations’ tourism product and service bundles. In tourism research recent studies underline the importance of various forms of health tourism in the Alps. However, due to the fact that health tourism defi nitions vary greatly amongst academics one can hardly assess the determinants of competitiveness of health tourism products or destinations. Th is paper aims to investigate, both, destination management organizations’ CEO’s and health tourism experts’ perceptions of health tourism competitiveness in alpine tourism. Smeral’s (1998) adaptation of Porter’s model of national competitiveness (Porter, 1990) for serves as a framework for the analysis. Th e authors conducted a case study of health tourism in alpine countries gathering quantitative and qualitative data. Th e study was conducted in the German-speaking alpine regions, in Austria, Northern Italy, Germ...
Journal of Destination Marketing & Management
International Journal of Hospitality Management
Journal of Hospitality and Tourism Management
Abstract This paper provides an updated review of tourism innovation literature. For this purpose... more Abstract This paper provides an updated review of tourism innovation literature. For this purpose, it builds on a systematic literature analysis that provides a structured and systematic way to analyze previous contributions. Since the last literature reviews on tourism innovation, a plethora of studies highlighting the need for an updated review of current literature has emerged. The findings show that research successfully addressed a variety of research gaps. Essential themes in tourism innovation research were innovation processes, context configurations, knowledge and technology and eco-innovations. However, other research gaps emerged and provide promising directions for future research. First, small and owner-managed enterprises, which show special family dynamics characterize the tourism industry. Thus, more research needs to explore innovation behavior in family firms and particularly the context of micro enterprises. Second, sustainability has become more important and research needs to analyze the role of emerging eco-innovations and consumer-driven innovations in tourism and hospitality. Third, previous research mostly neglected the effects of policy and governance on innovations in tourism. More research is necessary to determine the effects of governance and collaborative governance arrangements on innovation. In conclusion, this systematic literature review provides an up-to-date review of tourism innovation research and an agenda for future research that addresses the nexus of small and micro enterprises and innovations, eco-innovations and the interplay between governance and innovations.
Ecotourists appreciate nature and are willing to learn about nature and ecology. Th erefore ecoto... more Ecotourists appreciate nature and are willing to learn about nature and ecology. Th erefore ecotourism is often seen as a product package that supports sustainable tourism development. Th is study contributes to existing research in the fi eld of ecotourism as it investigates how travel motives and environmental concern of mountain tourists infl uences their actual demand for ecotourism. A survey of mountain tourists in the Austrian Alps was conducted and reveals a positive relationship between environmental concern and ecotourism demand. Th e study measured travel motives, which are compatible and incompatible with ecotourism and showed how these motives infl uence actual demand of ecotourism. Furthermore it is postulated that education, income and the intention to revisit the destination moderate the relationship between environmental concern, mountain tourists’ motives and the tourists’ demand for ecotourism. For destination marketing it can be stated that higher educated mountai...
International Journal of Entrepreneurship and Small Business, 2022
Edizioni tradotte: ClimAlpTour, Le Changement Climatique et son impact sur le tourisme dans l'... more Edizioni tradotte: ClimAlpTour, Le Changement Climatique et son impact sur le tourisme dans l'Espace Alpin. ISBN 9789612543181 -- ClimAlpTour, Auswirkungen des Klimawandels auf den Tourismus im Alpenraum. ISBN 9789612543204 -- ClimAlpTour, Podnebne spremembe in njihov vpliv na turizem v Alpah. ISBN 9789612543167 -- ClimAlpTour, Il Cambiamento Climatico e i suoi impatti sul turismo nello Spazio Alpino. ISBN 9789612543198
Demographische Entwicklungen und veränderte Familienstrukturen haben die Diskussion der sogenannt... more Demographische Entwicklungen und veränderte Familienstrukturen haben die Diskussion der sogenannten Work-Life Balance verstärkt. Die immer schwieriger werdende Vereinbarkeit von Familie und Arbeit sowie die meist damit verbundenen unregelmäßigen Arbeitszeiten, ungesunde Ernährung und mangelnde sportliche Betätigung kann zu einem Ungleichgewicht zwischen Familie, Betrieb und der Balance zwischen diesen beiden Spannungsfeldern führen. Eine Trennung von Privatleben und Arbeitsleben fällt immer schwieriger aus und zeigt, dass speziell im Hotelund Gastgewerbe ein erhöhtes BurnOut Risiko besteht (Li et al 2013). Die vorliegende Arbeit versucht die beeinflussenden Determinanten auf die Work-Life Balance von Familienunternehmen zu identifizieren und zu beschreiben. Die Forschungsfrage lautet daher „Was sind die Determinanten der Work-Life-Balance – wahrgenommen von Familienmitgliedern in Familienunternehmen“. Das Konstrukt Work-Life-Balance berücksichtigt dabei die im Spannungsfeld stehende...
Tourism: An international Interdisciplinary Journal, 2015
Ecotourists appreciate nature and are willing to learn about nature and ecology. Th erefore ecoto... more Ecotourists appreciate nature and are willing to learn about nature and ecology. Th erefore ecotourism is often seen as a product package that supports sustainable tourism development. Th is study contributes to existing research in the fi eld of ecotourism as it investigates how travel motives and environmental concern of mountain tourists infl uences their actual demand for ecotourism. A survey of mountain tourists in the Austrian Alps was conducted and reveals a positive relationship between environmental concern and ecotourism demand. Th e study measured travel motives, which are compatible and incompatible with ecotourism and showed how these motives infl uence actual demand of ecotourism. Furthermore it is postulated that education, in-come and the intention to revisit the destination moderate the relationship between environmental concern, mountain tourists’ motives and the tourists’ demand for ecotourism. For destination marketing it can be stated that higher educated mounta...
Journal of Hospitality and Tourism Management, 2021
This study offers a cross-cultural perspective to better understand how time orientation shapes o... more This study offers a cross-cultural perspective to better understand how time orientation shapes owner-managers' perceptions of innovation capability in small and medium sized enterprises (SME) in tourism. We synthesise the extant literature and determine SME owner-managers' internal and external innovation capability. Distinguishing between short-and long-term cultures and comparing data from Australian and German, Austrian and Swiss (DACH country cluster) SMEs, results confirm that perceptions of innovation capability vary across cultures. Results for SMEs in short term-oriented cultures show stronger appreciation for consumer orientation, creating prospective profit and staff incentives; by contrast, SMEs in long term-oriented cultures place higher value on accessible knowledge, commitment to learning, and adaptation. To effectively manage innovation capability in SMEs, we suggest a balanced approach of considering both short-and long-term factors. Acknowledging the scarcity of SMEs' resources, we propose that owner-managers first focus on strengthening their internal organisational drivers of innovation to enhance their innovation capability. We also discuss implications for tourism policy, offer recommendations for the field of innovation research and note the study's limitations.
Tourism (Zagreb), 2008
Several approaches with reference to customer involvement in the product development process can ... more Several approaches with reference to customer involvement in the product development process can be found in the research literature. The majority of studies, focusing primarily on customer involvement in the product or service development process, are based on research in the ...
The International Journal of Human Resource Management, 2021
This study advances a differentiated understanding of job ad pre-hire effectiveness. It analyzes ... more This study advances a differentiated understanding of job ad pre-hire effectiveness. It analyzes the utility values for varying levels of job ad attributes through a hierarchical Bayesian approach to conjoint analysis. This method allows not only to measure the relative importance of different attributes on the individual level but also to explore heterogeneity in evaluations influenced by educational level, international career orientation and time to graduation. The main results from the experiment show that for both undergraduate and graduate business students, salary and opportunity for advancement by far outweigh employer familiarity and the description of job-related tasks. The study contributes to the recruitment literature by assessing to what extent these four core attributes of a job ad drive job pursuit intentions. It also discusses the implications of attribute trade-offs for employer branding activities.
International Journal of Contemporary Hospitality Management
Purpose Tourism employment is very diverse ranging from precarious, exploitative study to high-qu... more Purpose Tourism employment is very diverse ranging from precarious, exploitative study to high-quality workplaces. However, poor employment images dominate the tourism industry, which makes attracting employees difficult. This study aims to examine the processes that lead to such image construction. Design/methodology/approach Using a qualitative methodology, the study develops a multilevel framing cycle comprising a media analysis of newspapers and magazines (macro-level), a conversation analysis of peer communication/negotiations (meso-level) and a content analysis of single employee/manager interviews (micro-level); and a comparative analysis of the macro-, meso- and micro-level findings. Findings The multilevel frame cycle identifies image-construction processes that pass through working conditions, payment, seasonality and human resource problems. These processes are shaped by the two cross-level dynamics of radicalization and attenuation. The latter consists of rationalized an...
Journal of Hospitality & Tourism Research, 2020
Analyzing residents’ support for events has become popular in sports tourism research. Based on t... more Analyzing residents’ support for events has become popular in sports tourism research. Based on the social exchange theory and the theory of reasoned action, this study tests a model of support for the 2018 UCI Road World Championships (N = 2,265). The findings show that the perceived image fit between an event and a place significantly influences residents’ overall attitude and event support. Furthermore, overall attitude mediates the relationship between the perceived fit and event support. This study supplements the literature (a) by testing the fit between event image and place image and its influence on residents’ attitude and support, (b) by analyzing the image fit of a summer sports event held in a well-known designated winter sports region, and (c) by providing recommendations for policy makers to achieve higher support from residents when bidding for and hosting sports events.
Sustainability, 2018
Local residents are always the recipients of economic, environmental and socio-cultural impacts f... more Local residents are always the recipients of economic, environmental and socio-cultural impacts from tourism development. Residents' perceived impacts, attitudes towards tourism and the resultant supportive or opposing actions collectively affect the success of tourism, but are not thoroughly understood especially in small regions with rapid growth. The study investigated how the tourism impacts receive local perception, determine local attitudes and in turn lead to active or passive supportive action. The predisposition of linkage between attitude and behaviour is explored with the underlying aspects of impacts. Through the establishment of hypotheses of the relationship and an empirical survey-based study in Urlaubsregion Murtal (URM) in Austria, findings from local populations suggest that local attitude is significantly influenced by tourism impacts. In particular, socio-cultural impacts influenced attitude to a greater extent than the economic and environmental dimensions. The overall prevalent residents' attitude in the URM is highly positive as the respondents indicated a sense of openness towards tourism development and the vast majority agreed that the advantages outweigh the disadvantages. A significant positive relationship between attitude and support is detected. However, the residents also intended to act more passively than actively to supporting tourism development, but the connection from attitude to specific active or passive actions is not apparent.
Tourism Review, 2008
PurposeThe aim of this paper is to analyse the motives and the socio‐economic profile of bed and ... more PurposeThe aim of this paper is to analyse the motives and the socio‐economic profile of bed and breakfast (B&B) and vacation home owners in the tourism industry.Design/methodology/approachThe first part of the paper provides a literature review of types of entrepreneurship as described in tourism and leisure research. The second part presents a survey which was carried out in 2006 in the Austrian province of Vorarlberg to assess owner‐managers' perception of entrepreneurial activities (n=246).FindingsThe data do reveal the motives which drive these owners or entrepreneurs and highlight why vacation homes are going to be a growing field of accommodation in the tourism industry. The findings show that the B&B business model can be interpreted as a market entrance model, while owner‐managers change towards vacation homes after approximately five years of firm existence.Research limitations/implicationsIt is argued that some stakeholder groups within an enterprise, such as young tr...
International Journal of Tourism Policy, 2009
... Biographical notes: Olivia Wagner is a Research Associate and Doctoral Candidate in the Depar... more ... Biographical notes: Olivia Wagner is a Research Associate and Doctoral Candidate in the Department of Strategic Management, Marketing and Tourism ... Okoroafo, S. (1989) 'Branding in tourism', in Witt, SF and Moutinho, L. (Eds.): Tourism Marketing and Management Handbook ...
Current Issues in Tourism
Tourism is facing an unprecedented crisis whose sheer scope is dictating global transformation of... more Tourism is facing an unprecedented crisis whose sheer scope is dictating global transformation of the industry. The aim of this paper is to explore how different countries and destinations responded to the initial blow of the COVID-19 pandemic, and what is expected in the recovery and restart phases. A crisis management model was developed using data from 31 interviews with tourism organizations. The findings help identify the actions required to build resilience, emphasizing the responsibilities and interventions that can achieve tourism restoration. We point out implications for theory and practice in terms of incorporating policymakers' perceptions, while also informing tourism organizations about policy development and the reformulation of strategies. This might support countries and destinations choosing the right path in responding to the COVID-19 pandemic, addressing the negative and taking advantage of the positive repercussions.
Tourism: An international Interdisciplinary Journal, 2010
Using the tourist area life cycle as a basic framework and with the help of tourism destination c... more Using the tourist area life cycle as a basic framework and with the help of tourism destination case studies, the aim of this paper is to investigate tourism destinations' initiatives to rejuvenate their product/service bundles. A literature review highlights recent contributions in the tourist are life cycle research and concludes with strategic alternatives of tourism destination growth. In the empirical part of the paper tourism destination management strategies are analyzed. We attempt to assess those indicators used by destination managers to set strategic decisions. Primary (interviews) and secondary data were collected to compare six individual Alpine tourism destinations in Tyrol, Austria. Interviews with CEOs of destination management organizations and cable-way companies (infl uential stakeholders in Tyrolean tourism development) revealed that all destinations in the study were in a stagnation phase at some point in their product life cycle, with sharp diff erences in ...
Tourism: An international Interdisciplinary Journal, 2012
Health tourism is of growing interest for tourism destinations and serves as a key theme to add v... more Health tourism is of growing interest for tourism destinations and serves as a key theme to add value and to diff erentiate destinations’ tourism product and service bundles. In tourism research recent studies underline the importance of various forms of health tourism in the Alps. However, due to the fact that health tourism defi nitions vary greatly amongst academics one can hardly assess the determinants of competitiveness of health tourism products or destinations. Th is paper aims to investigate, both, destination management organizations’ CEO’s and health tourism experts’ perceptions of health tourism competitiveness in alpine tourism. Smeral’s (1998) adaptation of Porter’s model of national competitiveness (Porter, 1990) for serves as a framework for the analysis. Th e authors conducted a case study of health tourism in alpine countries gathering quantitative and qualitative data. Th e study was conducted in the German-speaking alpine regions, in Austria, Northern Italy, Germ...
Journal of Destination Marketing & Management
International Journal of Hospitality Management
Journal of Hospitality and Tourism Management
Abstract This paper provides an updated review of tourism innovation literature. For this purpose... more Abstract This paper provides an updated review of tourism innovation literature. For this purpose, it builds on a systematic literature analysis that provides a structured and systematic way to analyze previous contributions. Since the last literature reviews on tourism innovation, a plethora of studies highlighting the need for an updated review of current literature has emerged. The findings show that research successfully addressed a variety of research gaps. Essential themes in tourism innovation research were innovation processes, context configurations, knowledge and technology and eco-innovations. However, other research gaps emerged and provide promising directions for future research. First, small and owner-managed enterprises, which show special family dynamics characterize the tourism industry. Thus, more research needs to explore innovation behavior in family firms and particularly the context of micro enterprises. Second, sustainability has become more important and research needs to analyze the role of emerging eco-innovations and consumer-driven innovations in tourism and hospitality. Third, previous research mostly neglected the effects of policy and governance on innovations in tourism. More research is necessary to determine the effects of governance and collaborative governance arrangements on innovation. In conclusion, this systematic literature review provides an up-to-date review of tourism innovation research and an agenda for future research that addresses the nexus of small and micro enterprises and innovations, eco-innovations and the interplay between governance and innovations.