YEH YING CHEAH | Multimedia University (original) (raw)

Papers by YEH YING CHEAH

Research paper thumbnail of The Relationship Between Emotional Intelligence And Effective Leadership Among Academic Heads In Higher Learning Private Educational Institutions In Malacca

Research paper thumbnail of Survival of the Fittest, How Leadership Will be the Game Changer!

SHS Web of Conferences

The increased intricacy of the leadership role in the higher education environment has gained att... more The increased intricacy of the leadership role in the higher education environment has gained attention as universities’ core businesses are inundated by complex challenges in an era of IR 4.0. The literature regarding leadership in higher education is inadequately developed, despite its crucial importance in successfully transforming universities toward sustainability. This paper discusses how the influence of leadership and its impact on organisational climate, employee well-being, organisational commitment, and employee psychological capital in higher education institutions. It reports the results of a quantitative research study with a sample of 200 respondents collected via convenience sampling.

Research paper thumbnail of The Continuous Intention to Use E-wallet in the Post Covid-19 Era: The Perspective of Generation Y

Advances in economics, business and management research, 2022

Due to Covid-19 pandemic, the adoption rate of E-wallet increased drastically. Nevertheless, movi... more Due to Covid-19 pandemic, the adoption rate of E-wallet increased drastically. Nevertheless, moving to the next phase of endemic, what motivates the Generation Y to continue using E-wallet remains questionable? In order to ensure the sustainable business in the post Covid-19 pandemic era, this study is conducted to examine the motivational factors which affecting the intention of Generation Y to continue using E-wallet. The non-probability sampling, convenience sampling method is employed for the data collection. A total of 214 usable data is analysed using ordinary lease square, multiple linear regression analysis. Whereas, the Statistics Package for Social Science software is used to analyse the collected data. Findings showed that all the hypotheses in this study are supported. Indicating Trust, Perceived Usefulness, Perceived Ease of Use, Satisfaction and Perceived Security are significantly positively related to the continuous intention to use Ewallet even in the post Covid-19 pandemic era. Aside, findings also suggested the E-wallet providers and government to focus on the easiness to use the application because it showed perceived ease of use has the greatest effects to the continuous intention among Generation Y. All in all, users' experiences remained the main focus to ensure the continuous intention to use E-wallet.

Research paper thumbnail of The Effects Of Emotional Intelligence On Counterproductive Work Behaviors And Organizational Citizenship Behaviors

Research paper thumbnail of The Route to Public Health Care Workers Psychological Wellbeing in Times of Covid 19

Proceedings of the 3rd Annual Conference of Education and Social Sciences (ACCESS 2021), Dec 8, 2022

Health care workers worldwide are faced with unprecedented challenges brought upon by Covid 19 pa... more Health care workers worldwide are faced with unprecedented challenges brought upon by Covid 19 pandemic. High workloads, anxiety, stress and occupational burnout are severely affecting health care workers' psychological wellbeing. There is a pressing need for comprehensive steps to safeguard the wellbeing of the healthcare workers. The present study will develop and validate a conceptual model for investigating the predictors (workload, social support, and coping styles) of health care worker's psychological wellbeing in Malaysia's public sector healthcare. This study will focus on nurses working at government hospitals in Peninsular Malaysia as the source of data collection as government hospitals are the primary source of health care for most Malaysians. Understanding the linkages between the predictors of healthcare workers psychological wellbeing is essential as it all leads to the quality of health care provide and patient safety outcomes.

Research paper thumbnail of Impact of JD-R Model on Psychological Well-Being of Gig Workers

Proceedings of the 3rd Annual Conference of Education and Social Sciences (ACCESS 2021), Dec 8, 2022

In the digital era, the gig economy has recently emerged as a key theme independent review of cur... more In the digital era, the gig economy has recently emerged as a key theme independent review of current work patterns. There is a variety of jobs in Malaysia's gig economy and the number of gig workers keeps increasing. Gig workers are facing many challenges. However, there is only a little research on psychological wellbeing among gig workers in Malaysia. The Job Demands-Resources (JD-R) model is one of the most widely used frameworks to examine well-being. This paper aims to uncover the gig worker's working conditions by adopting the widely recognized and well-established JD-R theory to examine the psychological well-being of gig workers. The early JD-R model was concerned primarily with work-related factors. However, the current JD-R model integrates personal resource as a determinant of employees' well-being. Psychological capital may help gig workers to reduce stress and enhance well-being. Many gig workers mainly join the gig economy because of the autonomy to decide their workload, working time, and job content. However, gig workers have high time pressure and workload as they only get paid after providing the service. The more order they make, the more earning they get. Furthermore, gig workers are performing on online platforms and feeling isolated from the social environment. Social support from family is important to workers. Hence, this conceptual paper seeks to develop a conceptual model of how job demands, job resources, and personal resources affect gig workers' psychological well-being.

Research paper thumbnail of The Viability of Employee Engagement Approach During Covid-19 Pandemic Among Academics in Malaysian Private Higher Educational Institutions: A Literature Review

Proceedings of the International Conference on Communication, Language, Education and Social Sciences (CLESS 2022), Dec 25, 2022

Research paper thumbnail of Culture Dimensions Comparison: A Study of Malaysia and South Korea

This study intends to shed some lights in Malaysian and South Koreans cultural dimensions. Second... more This study intends to shed some lights in Malaysian and South Koreans cultural dimensions. Second, this study intend to expand Hofstede’ study by studying work-related cultural values in the multi-business setting. Results showed that there are changes for Malaysia in power distance and uncertainty avoidance cultural dimension. Meanwhile South Korea has changes in masculinity cultural dimension. The results of this study have brought significant insights to the business settings field in the organizational context.

Research paper thumbnail of Work Environment and Employee Wellbeing (EWB) of Air Traffic Controllers (ATCs) in Malaysia

Global Business and Management Research: An International Journal, 2018

Research paper thumbnail of Psychosocial Work Stressors at Work and Risk of Burnout: A Study of Manufacturing Industry Employees

Global Business and Management Research: An International Journal, 2018

Research paper thumbnail of Cyberloafing among the Civil Servants: Evidence from Malaysia

International Journal of Innovative Technology and Exploring Engineering, 2019

Workplace cyberloafing among government servants has become one of the most challenging issues fa... more Workplace cyberloafing among government servants has become one of the most challenging issues facing by Malaysian governmental organisations and administrations. The phenomenon of cyberloafing among government servants in the governmental service context calls for an effort to determine the factors that influence the related cyberloafing. This research has identified four factors which predict cyberloafing behaviour namely job satisfaction, internet usage policy, job stress and work procrastination. A total 150 government servants in Putrajaya were targeted as respondents and the self-administered questionnaires were employed as the main method of primary data collection. Smart PLS 3.0 was employed to access the constructs’ structural model and measurement model. The findings reveal that only internet usage policy and work procrastinations are predicting cyberloafing behaviour predominantly. This study also emphasizes the need to perceive cyberloafing positively while imposing the ...

Research paper thumbnail of Managing Job Attitudes: The Roles of Job Satisfaction and Organizational Commitment on Organizational Citizenship Behaviors

Procedia Economics and Finance, 2016

Organizational citizenship behavior (OCB) has received a great deal of attention among researcher... more Organizational citizenship behavior (OCB) has received a great deal of attention among researchers recently given the practical importance and its implication for the organizations. The objective of this study was to investigate the relationship between job attitudes and organizational citizenship behavior among secondary school teachers. Cross sectional design was used to meet the objectives set. Data was collected through the administration of questionnaire to 250 secondary school teachers at Perak. A 80% response rate was achieved. The respondents completed the questionnaire which assessed the job satisfaction, commitment and organizational citizenship behavior. The respondents were selected based on the convenience sampling. The result of the data is interpreted by using Stastistical Package for Social Science (SPSS) Version 22. In order to analyze the data, Pearson Correlation and regression were employed. From the results obtained, job satisfaction, organizational commitment and organizational citizenship behavior revealed statistically significant and positive correlation.

Research paper thumbnail of The Relationship Between Emotional Intelligence And Effective Leadership Among Academic Heads In Higher Learning Private Educational Institutions In Malacca

The focus of thi study was to determine the whether or not the emotional intelligence of academic... more The focus of thi study was to determine the whether or not the emotional intelligence of academic heads was related to the lecturer's perceptions of the academic head's effectiveness as a leader

Research paper thumbnail of Examining the adoption of blended learning among Malaysian Academicians

Labuan Faculty of International Finance, Universiti Malaysia Sabah, 2019

Research paper thumbnail of The Relationship Between Emotional Intelligence And Effective Leadership Among Academic Heads In Higher Learning Private Educational Institutions In Malacca

The focus of thi study was to determine the whether or not the emotional intelligence of academic... more The focus of thi study was to determine the whether or not the emotional intelligence of academic heads was related to the lecturer's perceptions of the academic head's effectiveness as a leader.

Research paper thumbnail of The Moderating Effect of Mental Health in Familiarity Bias and Self-Attribution of Financial Planning Behaviour among Malaysians

Studies of Applied Economics

The growth of ageing population with prolonged life expectancy, decreased morbidity and cost of i... more The growth of ageing population with prolonged life expectancy, decreased morbidity and cost of inflation rate among many countries have triggered huge socioeconomic challenges. Malaysia is expected to be labelled as the ageing nation in 2035 and thus, financial planning rests on the personal responsibility of many Malaysians. Financial planning behaviour is not only affected by economic living standard; mental health is one of the predictor variables in financial preparedness. This paper attempts to shed light on the intricacies in the relationships among familiarity bias, self-attribution bias and the mental health in financial planning behaviour among Malaysians by revisiting the Prospect Theory. Individuals who are mentally healthier tend to ignore risks as they get more comfortable and familiar with a particular stock when making decisions in financial planning. Investors who are self-attribution bias are more inclined to have high optimism towards their own capability and abil...

Research paper thumbnail of Emotional Intelligence and Transformational Leadership Outcomes: Insights from a Malaysian Perspective

World, 2012

Research examining the relationship between emotional intelligence and effective leadership parti... more Research examining the relationship between emotional intelligence and effective leadership particularly in the higher education industry in Malaysia is relatively unexplored. This study aims to explore whether or not the emotional intelligence of academic heads correlated to the outcomes of transformational leadership. In this study, 93 lecturers from higher educational institutions in Malacca, Malaysia were sampled in 2009. Data were collected using survey questionnaires. The study of outcomes of transformational leadership (extra effort and satisfaction) and emotional intelligence revealed that each outcome of leadership correlated significantly with the four domains of emotional intelligence. The results of this study contribute to the growing belief that emotional intelligence should be included in the training and development of academic heads and others in the human service professions.

Research paper thumbnail of Business Graduates' Competencies in the Eyes of Employers: An Exploratory Study in Malaysia

wbiaus.org

There is always a gap between employers' needs and business graduate competencies. Hence, the tas... more There is always a gap between employers' needs and business graduate competencies. Hence, the task to bridge the gap is very necessary in order to equipped business graduates with a more competent set of skills. This study aims to empirically explore on employers' perception on important competencies in Malaysia banking industry. This second objective is to identify the actual performance of Malaysia business graduates by comparing their generic competencies according to which type of universities. A survey questionnaire was designed and administered to determine the perceptions of employers about the perceived important competencies and hiring preferences. A total of 45 questionnaires were distributed to managers of nine main local commercial banks in Malaysia in the period of six months. Response rate for this study is 71%. The gap between employer needs and graduate competencies were able identified. The actual performances of business graduates from different type of universities were also able to obtain. The findings from this study can be a significant help to the universities in producing competitive business graduates and industries at improving human capital capabilities.

Research paper thumbnail of A comparative view on the influence of social capital, role of teacher and principal leadership

ipedr.com

The concept of social capital has received considerable attention among academics and practitione... more The concept of social capital has received considerable attention among academics and practitioners across disciplines worldwide. However, there has been relatively little empirical research examining the potential effect of social capital from the views of principals and teachers of secondary schools in Pahang, Malaysia. The purpose of this study is to examine the effect of both internal and external social capital on role of teacher and principal leadership from the views of principals and teachers. Survey questionnaire were distributed to school principals, deputy principal and teachers from secondary schools in Pahang. The results show that principals and teachers have different views on how internal social capital and external social capital are related to role of teacher and principal leadership. From a teachers' perspective, internal social capital plays an important role in influencing the role of teachers but not external social capital. With regards to principals' perspective, the finding shows that principals' leadership will increase as internal social capital increases.

Research paper thumbnail of Does Effectiveness of Training Program Influenced Teachers' Job Performance? Evidence from Malaysia

ifrnd.org

The purpose of this study is to establish the relationship between the effectiveness of the train... more The purpose of this study is to establish the relationship between the effectiveness of the training programs and job performance as perceived by teachers in Malaysia. This study investigates the relationship between the level of effectiveness of training with respect to reaction, learning and behavior outcomes and job performance. 210 respondents from various government schools in Klang Valley had participated in this study through a self-administered survey. The results disclosed that all level of effectiveness have significant relationship with job performance. Therefore we can conclude that teachers indeed need and appreciate all the training programs designed by TED currently.

Research paper thumbnail of The Relationship Between Emotional Intelligence And Effective Leadership Among Academic Heads In Higher Learning Private Educational Institutions In Malacca

Research paper thumbnail of Survival of the Fittest, How Leadership Will be the Game Changer!

SHS Web of Conferences

The increased intricacy of the leadership role in the higher education environment has gained att... more The increased intricacy of the leadership role in the higher education environment has gained attention as universities’ core businesses are inundated by complex challenges in an era of IR 4.0. The literature regarding leadership in higher education is inadequately developed, despite its crucial importance in successfully transforming universities toward sustainability. This paper discusses how the influence of leadership and its impact on organisational climate, employee well-being, organisational commitment, and employee psychological capital in higher education institutions. It reports the results of a quantitative research study with a sample of 200 respondents collected via convenience sampling.

Research paper thumbnail of The Continuous Intention to Use E-wallet in the Post Covid-19 Era: The Perspective of Generation Y

Advances in economics, business and management research, 2022

Due to Covid-19 pandemic, the adoption rate of E-wallet increased drastically. Nevertheless, movi... more Due to Covid-19 pandemic, the adoption rate of E-wallet increased drastically. Nevertheless, moving to the next phase of endemic, what motivates the Generation Y to continue using E-wallet remains questionable? In order to ensure the sustainable business in the post Covid-19 pandemic era, this study is conducted to examine the motivational factors which affecting the intention of Generation Y to continue using E-wallet. The non-probability sampling, convenience sampling method is employed for the data collection. A total of 214 usable data is analysed using ordinary lease square, multiple linear regression analysis. Whereas, the Statistics Package for Social Science software is used to analyse the collected data. Findings showed that all the hypotheses in this study are supported. Indicating Trust, Perceived Usefulness, Perceived Ease of Use, Satisfaction and Perceived Security are significantly positively related to the continuous intention to use Ewallet even in the post Covid-19 pandemic era. Aside, findings also suggested the E-wallet providers and government to focus on the easiness to use the application because it showed perceived ease of use has the greatest effects to the continuous intention among Generation Y. All in all, users' experiences remained the main focus to ensure the continuous intention to use E-wallet.

Research paper thumbnail of The Effects Of Emotional Intelligence On Counterproductive Work Behaviors And Organizational Citizenship Behaviors

Research paper thumbnail of The Route to Public Health Care Workers Psychological Wellbeing in Times of Covid 19

Proceedings of the 3rd Annual Conference of Education and Social Sciences (ACCESS 2021), Dec 8, 2022

Health care workers worldwide are faced with unprecedented challenges brought upon by Covid 19 pa... more Health care workers worldwide are faced with unprecedented challenges brought upon by Covid 19 pandemic. High workloads, anxiety, stress and occupational burnout are severely affecting health care workers' psychological wellbeing. There is a pressing need for comprehensive steps to safeguard the wellbeing of the healthcare workers. The present study will develop and validate a conceptual model for investigating the predictors (workload, social support, and coping styles) of health care worker's psychological wellbeing in Malaysia's public sector healthcare. This study will focus on nurses working at government hospitals in Peninsular Malaysia as the source of data collection as government hospitals are the primary source of health care for most Malaysians. Understanding the linkages between the predictors of healthcare workers psychological wellbeing is essential as it all leads to the quality of health care provide and patient safety outcomes.

Research paper thumbnail of Impact of JD-R Model on Psychological Well-Being of Gig Workers

Proceedings of the 3rd Annual Conference of Education and Social Sciences (ACCESS 2021), Dec 8, 2022

In the digital era, the gig economy has recently emerged as a key theme independent review of cur... more In the digital era, the gig economy has recently emerged as a key theme independent review of current work patterns. There is a variety of jobs in Malaysia's gig economy and the number of gig workers keeps increasing. Gig workers are facing many challenges. However, there is only a little research on psychological wellbeing among gig workers in Malaysia. The Job Demands-Resources (JD-R) model is one of the most widely used frameworks to examine well-being. This paper aims to uncover the gig worker's working conditions by adopting the widely recognized and well-established JD-R theory to examine the psychological well-being of gig workers. The early JD-R model was concerned primarily with work-related factors. However, the current JD-R model integrates personal resource as a determinant of employees' well-being. Psychological capital may help gig workers to reduce stress and enhance well-being. Many gig workers mainly join the gig economy because of the autonomy to decide their workload, working time, and job content. However, gig workers have high time pressure and workload as they only get paid after providing the service. The more order they make, the more earning they get. Furthermore, gig workers are performing on online platforms and feeling isolated from the social environment. Social support from family is important to workers. Hence, this conceptual paper seeks to develop a conceptual model of how job demands, job resources, and personal resources affect gig workers' psychological well-being.

Research paper thumbnail of The Viability of Employee Engagement Approach During Covid-19 Pandemic Among Academics in Malaysian Private Higher Educational Institutions: A Literature Review

Proceedings of the International Conference on Communication, Language, Education and Social Sciences (CLESS 2022), Dec 25, 2022

Research paper thumbnail of Culture Dimensions Comparison: A Study of Malaysia and South Korea

This study intends to shed some lights in Malaysian and South Koreans cultural dimensions. Second... more This study intends to shed some lights in Malaysian and South Koreans cultural dimensions. Second, this study intend to expand Hofstede’ study by studying work-related cultural values in the multi-business setting. Results showed that there are changes for Malaysia in power distance and uncertainty avoidance cultural dimension. Meanwhile South Korea has changes in masculinity cultural dimension. The results of this study have brought significant insights to the business settings field in the organizational context.

Research paper thumbnail of Work Environment and Employee Wellbeing (EWB) of Air Traffic Controllers (ATCs) in Malaysia

Global Business and Management Research: An International Journal, 2018

Research paper thumbnail of Psychosocial Work Stressors at Work and Risk of Burnout: A Study of Manufacturing Industry Employees

Global Business and Management Research: An International Journal, 2018

Research paper thumbnail of Cyberloafing among the Civil Servants: Evidence from Malaysia

International Journal of Innovative Technology and Exploring Engineering, 2019

Workplace cyberloafing among government servants has become one of the most challenging issues fa... more Workplace cyberloafing among government servants has become one of the most challenging issues facing by Malaysian governmental organisations and administrations. The phenomenon of cyberloafing among government servants in the governmental service context calls for an effort to determine the factors that influence the related cyberloafing. This research has identified four factors which predict cyberloafing behaviour namely job satisfaction, internet usage policy, job stress and work procrastination. A total 150 government servants in Putrajaya were targeted as respondents and the self-administered questionnaires were employed as the main method of primary data collection. Smart PLS 3.0 was employed to access the constructs’ structural model and measurement model. The findings reveal that only internet usage policy and work procrastinations are predicting cyberloafing behaviour predominantly. This study also emphasizes the need to perceive cyberloafing positively while imposing the ...

Research paper thumbnail of Managing Job Attitudes: The Roles of Job Satisfaction and Organizational Commitment on Organizational Citizenship Behaviors

Procedia Economics and Finance, 2016

Organizational citizenship behavior (OCB) has received a great deal of attention among researcher... more Organizational citizenship behavior (OCB) has received a great deal of attention among researchers recently given the practical importance and its implication for the organizations. The objective of this study was to investigate the relationship between job attitudes and organizational citizenship behavior among secondary school teachers. Cross sectional design was used to meet the objectives set. Data was collected through the administration of questionnaire to 250 secondary school teachers at Perak. A 80% response rate was achieved. The respondents completed the questionnaire which assessed the job satisfaction, commitment and organizational citizenship behavior. The respondents were selected based on the convenience sampling. The result of the data is interpreted by using Stastistical Package for Social Science (SPSS) Version 22. In order to analyze the data, Pearson Correlation and regression were employed. From the results obtained, job satisfaction, organizational commitment and organizational citizenship behavior revealed statistically significant and positive correlation.

Research paper thumbnail of The Relationship Between Emotional Intelligence And Effective Leadership Among Academic Heads In Higher Learning Private Educational Institutions In Malacca

The focus of thi study was to determine the whether or not the emotional intelligence of academic... more The focus of thi study was to determine the whether or not the emotional intelligence of academic heads was related to the lecturer's perceptions of the academic head's effectiveness as a leader

Research paper thumbnail of Examining the adoption of blended learning among Malaysian Academicians

Labuan Faculty of International Finance, Universiti Malaysia Sabah, 2019

Research paper thumbnail of The Relationship Between Emotional Intelligence And Effective Leadership Among Academic Heads In Higher Learning Private Educational Institutions In Malacca

The focus of thi study was to determine the whether or not the emotional intelligence of academic... more The focus of thi study was to determine the whether or not the emotional intelligence of academic heads was related to the lecturer's perceptions of the academic head's effectiveness as a leader.

Research paper thumbnail of The Moderating Effect of Mental Health in Familiarity Bias and Self-Attribution of Financial Planning Behaviour among Malaysians

Studies of Applied Economics

The growth of ageing population with prolonged life expectancy, decreased morbidity and cost of i... more The growth of ageing population with prolonged life expectancy, decreased morbidity and cost of inflation rate among many countries have triggered huge socioeconomic challenges. Malaysia is expected to be labelled as the ageing nation in 2035 and thus, financial planning rests on the personal responsibility of many Malaysians. Financial planning behaviour is not only affected by economic living standard; mental health is one of the predictor variables in financial preparedness. This paper attempts to shed light on the intricacies in the relationships among familiarity bias, self-attribution bias and the mental health in financial planning behaviour among Malaysians by revisiting the Prospect Theory. Individuals who are mentally healthier tend to ignore risks as they get more comfortable and familiar with a particular stock when making decisions in financial planning. Investors who are self-attribution bias are more inclined to have high optimism towards their own capability and abil...

Research paper thumbnail of Emotional Intelligence and Transformational Leadership Outcomes: Insights from a Malaysian Perspective

World, 2012

Research examining the relationship between emotional intelligence and effective leadership parti... more Research examining the relationship between emotional intelligence and effective leadership particularly in the higher education industry in Malaysia is relatively unexplored. This study aims to explore whether or not the emotional intelligence of academic heads correlated to the outcomes of transformational leadership. In this study, 93 lecturers from higher educational institutions in Malacca, Malaysia were sampled in 2009. Data were collected using survey questionnaires. The study of outcomes of transformational leadership (extra effort and satisfaction) and emotional intelligence revealed that each outcome of leadership correlated significantly with the four domains of emotional intelligence. The results of this study contribute to the growing belief that emotional intelligence should be included in the training and development of academic heads and others in the human service professions.

Research paper thumbnail of Business Graduates' Competencies in the Eyes of Employers: An Exploratory Study in Malaysia

wbiaus.org

There is always a gap between employers' needs and business graduate competencies. Hence, the tas... more There is always a gap between employers' needs and business graduate competencies. Hence, the task to bridge the gap is very necessary in order to equipped business graduates with a more competent set of skills. This study aims to empirically explore on employers' perception on important competencies in Malaysia banking industry. This second objective is to identify the actual performance of Malaysia business graduates by comparing their generic competencies according to which type of universities. A survey questionnaire was designed and administered to determine the perceptions of employers about the perceived important competencies and hiring preferences. A total of 45 questionnaires were distributed to managers of nine main local commercial banks in Malaysia in the period of six months. Response rate for this study is 71%. The gap between employer needs and graduate competencies were able identified. The actual performances of business graduates from different type of universities were also able to obtain. The findings from this study can be a significant help to the universities in producing competitive business graduates and industries at improving human capital capabilities.

Research paper thumbnail of A comparative view on the influence of social capital, role of teacher and principal leadership

ipedr.com

The concept of social capital has received considerable attention among academics and practitione... more The concept of social capital has received considerable attention among academics and practitioners across disciplines worldwide. However, there has been relatively little empirical research examining the potential effect of social capital from the views of principals and teachers of secondary schools in Pahang, Malaysia. The purpose of this study is to examine the effect of both internal and external social capital on role of teacher and principal leadership from the views of principals and teachers. Survey questionnaire were distributed to school principals, deputy principal and teachers from secondary schools in Pahang. The results show that principals and teachers have different views on how internal social capital and external social capital are related to role of teacher and principal leadership. From a teachers' perspective, internal social capital plays an important role in influencing the role of teachers but not external social capital. With regards to principals' perspective, the finding shows that principals' leadership will increase as internal social capital increases.

Research paper thumbnail of Does Effectiveness of Training Program Influenced Teachers' Job Performance? Evidence from Malaysia

ifrnd.org

The purpose of this study is to establish the relationship between the effectiveness of the train... more The purpose of this study is to establish the relationship between the effectiveness of the training programs and job performance as perceived by teachers in Malaysia. This study investigates the relationship between the level of effectiveness of training with respect to reaction, learning and behavior outcomes and job performance. 210 respondents from various government schools in Klang Valley had participated in this study through a self-administered survey. The results disclosed that all level of effectiveness have significant relationship with job performance. Therefore we can conclude that teachers indeed need and appreciate all the training programs designed by TED currently.