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Leaders don't create followers, they create more leaders.

Business Insperational Leadership

Hire for attitude. Train for skill... More

Attitude Skills Train

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

Ideas People World

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Excellence Minutes Next

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

Business Educational Inspirational

You will be remembered, in the long haul, for the quality of your work, not the quantity of your work. No one evaluates Picasso based on the number of paintings he churned out.

Motivation Numbers Work

Excellence comes from human beings doing things of value that customers find memorable.

Excellence Find Me Memorable

What gets measured gets done.

Done Inspirational Customer Service Measurement

Management is about arranging and telling. Leadership is about nurturing and enhancing.

Leadership Management Vision

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

People Teamwork Thinking

The thing that keeps a business ahead of the competition is excellence in execution.

Business Competition Excellence

Celebrate what you want to see more of.

Inspirational Life Motivational

Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You.

Age Important Jobs

Don't 'tolerate' mistakes. Embrace them!

Business Mistake Training

The best leaders are the best notetakers, best askers, and best learners.

Best Leader Leader Learners

You can only improve what you measure.

The simple act of paying positive attention to people has a great deal to do with productivity.

Positive Productive Work Simple

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Business Design Process Poor Quality

If a window of opportunity appears, don't pull down the shade.

Inspirational Opportunity Success

Unless you walk out into the unknown, the odds of making a profound difference in your life are pretty low.

Differences Odds Success


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