Tugberk Kaya | Rauf Denktas University (original) (raw)

PAPERS by Tugberk Kaya

Journal of Manufacturing Technology Management

Purpose This study examines the effects of incremental and radical creativity on both product and... more Purpose This study examines the effects of incremental and radical creativity on both product and process innovation by considering the moderating roles of knowledge sharing in intensity and quality. Design/methodology/approach Primary research is conducted over 250 employees from service and manufacturing firms operating in Pakistan. Principal component analyses are conducted for the data reduction process, and multiple regression analyses are performed to test the research hypotheses. Findings Knowledge sharing intensity and the quality of knowledge sharing moderate the effects of radical creativity on product and process innovation that predicts firm performance. Besides, the research presents the differences in the impacts of incremental and radical creativity with the moderations of organisational knowledge on product and process innovations between the service and manufacturing firms and implications for practitioners and researchers. Research limitations/implications This wor...

Proceedings of the 19th European Conference on Digital Government

Mathematical Problems in Engineering

The outbreak of COVID-19 has brought the world to an unprecedented position where financial and m... more The outbreak of COVID-19 has brought the world to an unprecedented position where financial and mental resources are drying up. Livelihoods are being lost, and it is becoming tough to save lives. These are the times to think of unprecedented solutions to the financial challenges being faced. Artificial intelligence (AI) has provided a fresh approach to finance through its implementation in the prediction of financial market prices by promising more generalizable results for stock market forecasting. Immense literature has attempted to apply AI and machine learning for predicting stock market returns and volatilities. The research on the applications of AI in finance lacks a consolidated overview of different research directions, findings, methodological approaches, and contributions. Therefore, there is a need to consolidate the extant literature in this upcoming field to consolidate the findings, identify the research gaps in the existing literature, and set a research agenda for f...

Government Information Quarterly

Abstract Privacy information transparency is generally considered desirable and should be enabled... more Abstract Privacy information transparency is generally considered desirable and should be enabled and upheld. It has gained increasing attention giving the emergence of new information technologies and their affordances for e-governance and governments. This study examines the proposition that privacy information transparency is amiable to mitigating privacy fatigue in e-government. The study identifies the antecedents of privacy information transparency of an e-government website, and its influence on privacy fatigue manifested in emotional exhaustion and cynicism. A survey conducted in Cyprus harnessed user responses, and the data analyzed using a partial least square structural equation analysis method. Findings reveal that; (1) user data collection and data use information aspects of online privacy significantly impact privacy information transparency; and (2) privacy information transparency positively impacts both cynicism behaviour and emotional exhaustion. This study extends the concept of privacy fatigue into e-government and contributes to an empirical evaluation of its relationship with privacy information transparency.

International Journal of Public Administration in the Digital Age

This paper presents the results of an empirical survey study conducted on people living in North ... more This paper presents the results of an empirical survey study conducted on people living in North Cyprus, aiming to measure awareness of e-government practices. Brief information regarding e-government, awareness and adoption concepts, and current situation in North Cyprus is also provided. A particular survey is designed based on preliminary pre-testing methods and academic supervision. This study aims to contribute to a literature that is lacking studies regarding awareness of e-government in small islands. As Cyprus is a Small Island Developing State (SID) member and has the last divided capital, revealing the main reasons for awareness, usage and trustiness of e-government practices is believed to contribute to the literature.

Technology in Society

Social media is the leading medium which is used for communication during the COVID-19 pandemic. ... more Social media is the leading medium which is used for communication during the COVID-19 pandemic. The research conducted aims to fill the gap of literature related to social media use during the COVID-19 pandemic. This research aims at uncovering the influences of social media use in several dimensions during lockdown(s). The study aims to answer the research question of: Are the influences of social media use different from normal times? The online questionnaire has been completed by six hundred and sixty-eight users within the period of lockdown. The author prepared the questionnaire, which is composed of 22 positive statements in order to evaluate the effects of social media use during the COVID-19 pandemic. A 5 point Likert scale was used, where reliability and validity were calculated by the Cronbach's alpha value, which was 0.751. Findings highlight that users have more information about COVID-19, and they follow recent information via social media, which shows the shift towards digital medium. Findings also indicate that users are aware of fake news, and they follow official sources. Social media is powerful to affect decision-makers, and respondents' social media use did not create any panic or anxiety amongst them. This research indicates that respondents' social media use during COVID-19 is different from normal times as a common purpose triggers this, survival. Before the COVID-19 pandemic, most of social media shares were like a dream or a strong desire that may cause anxiety in others. During the pandemic, people are in lockdown and share similar feelings and follow similar behavioural patterns. As there is a common purpose and struggle via users, psychological well-being is not affected negatively. 2020, where there were 118,000 cases spread to 110 countries [2]. By March 15, 2020, there were 156,400 cases in 142 countries where Europe became the centre of the pandemic. A day after, the number of cases increased to 181,121 in 155 countries. The number of cases jumped to 196,106 on the following day. The total number of confirmed cases jumped to 2,072,113 by 15th April, with 510,122 recoveries and 138,475 fatalities in 185 regions. The number of confirmed cases doubled in a

International Journal of Public Administration in the Digital Age

This article presents the findings of a comparative study about citizen attitudes towards e-gover... more This article presents the findings of a comparative study about citizen attitudes towards e-government services, which was conducted in the Northern and Southern Nicosia Municipalities in Cyprus. The study is important and valuable first due to the fact that Cyprus is a small island, a topic which received limited attention in e-government research. Second, Nicosia remains the world's last divided capital city, and e-government comparisons in divided capital cities are even rarer. The results show that both municipalities were rated poorly in terms of efficiency, transparency, and vision. The models also indicate that the development of e-government practices affect e-voting, perceived e-government benefits and organizational agility positively in both cases. Nepotism was found to negatively affect the development of e-government practices in the North, whereas human rights and social media have a positive effect. E-government practices affected the dissemination of democratic b...

Journal of Information, Communication and Ethics in Society

Purpose The manner in which people, businesses and governments perform is changing because of the... more Purpose The manner in which people, businesses and governments perform is changing because of the spread of technology. Digitalization of governments can be considered a necessity as we are now entering the era of the Internet-of-Things. The advantages and disadvantages of electronic governments have been examined in several research studies. This study aims to examine the attitudes of decision-makers towards e-government. The research aims are as follows: to determine the problems related with e-government usage, to establish the factors which decrease the usage of e-government services and to propose recommendations for the effective application of e-government practices. Design/methodology/approach Qualitative research has been used for the study. Participants were chosen by the snowball sampling method, and face-to-face in-depth interviews were conducted with all decision-makers. In-depth interviews are more efficient and enable the acquisition of better qualitative information,...

Kurdistan Journal of Applied Research

Big Data refers to large volumes of information. This information varies from pictures, videos, t... more Big Data refers to large volumes of information. This information varies from pictures, videos, texts, audios and other heterogeneous data. In recent years, the amount of such big data has exceeded the capacity of online or cloud storage systems. The amount of data collected yearly has doubled in the past years and the concern for the volume of this data has reached its Exabyte yearly range. This paper focuses on the major issues and opportunities as well as big data storage with the aid of academic tools and researches conducted earlier by scholars for big data analysis. Modern learning environment (MLE) has to be understood in order to know how it supports learning in areas of big data such as university education systems. The utilization of online resources and web pages with laptops and mobile phones need to be understood as an attempt to integrate the modern learning environment and improve teaching in international bossiness. Big data can be fine-tuned and used to create new o...

Sustainability

The World Economic Forum in Davos suggested that promoting entrepreneurship could be a solution t... more The World Economic Forum in Davos suggested that promoting entrepreneurship could be a solution to the problem of youth employment, which is a serious issue with 75 million young people out of work around the world. The entrepreneurial decisions of young people are especially important in regions where economic opportunities are restricted and people choose to move from that region. Two of such regions are East Germany and Northern Cyprus. In this article, the authors are interested in analyzing entrepreneurial tendencies of business and economics students from Northern Cyprus and East Germany in order to provide context-specific knowledge. For this purpose, a survey was conducted at the Technische Universität Dresden and the Near East University with n = 293 participants in 2016. The results were analyzed by using a logistic regression analysis. The study includes with policy implications on the transformation towards entrepreneurial universities to meet the different needs of smal...

International Journal of Ethics and Systems

The purpose of this paper is to propose an integrative framework bringing together results from n... more The purpose of this paper is to propose an integrative framework bringing together results from neuroplasticity and decision-making from a neuroscience perspective with those from market plasticity, i.e. with which practices market actors shape markets.,Provided that developments in neuroscience indicate that training the brain for orientation toward efficient decision-making processes under uncertainty is possible, an in-depth analysis can be conducted by using the integrative framework, which was set up by the authors for advancing research efforts in neuroeconomics and neurofinance on these lines.,Markets have a plastic character; they can change shape and form and remain in that way thereafter. The marketers have always been causing this change to succeed in their marketing strategies and efforts. Plasticity, hitherto considered by marketing, market sociology and evolutionary economics, has a potential in financial decision-making processes, especially regarding its role in training the brain for stable financial decisions.,The theoretical approach can be incorporated for delivering an alternative representation of the knowledge processes associated with financial decisions.,The practical approach can be used for improving the practical aspects of financial decision-making processes.,The contribution is the first of its kind which integrates neuroscience approaches of plasticity and decision-making with the concept of market plasticity from the literature on economics and management, showing their similarities and opening a new front of discussion on how these two approaches can learn from each other to increase the explanatory power of financial decision-making processes and to gain new insights for financial decision makers on how to make more efficient financial decisions in the times of uncertainty.

Computers in Human Behavior, 2016

TED EĞİTİM VE BİLİM, 2016

The term e-government provides information and conveys governmental services for employees, ... more The term e-government provides information and conveys governmental services for employees, citizens, and businesses. The aim of this study is to determine and explain the most significant factors that have been utilized to overcome the difficulties in infrastructure, cultural, political, technical, and social aspects of e-government. The researcher tried to explain and compare two different e-government systems from developing countries (Iraq) and developed countries (Finland) and specified several points between these two countries that could help developing countries to develop good e-government. The reason to choose these two countries is that there is a gap in the e-government system between developing and developed countries which is helpful to specify weak points of the e-government system in Iraq and to get benefit from Finland’s experience in this sphere. Then, the researcher highlights the good factors from developed countries that are applicable in...

The importance of universities as knowledge hubs is increasing due to knowledge production via re... more The importance of universities as knowledge hubs is increasing due to knowledge production via research and teaching. An emerging aspect of knowledge management literature is the study of the knowledge requirements of universities. In particular, the transformation from knowledge creation to knowledge sharing has proved to be important in the university context and is subject to cultural differences. For example, previous research has indicated that a physician’s Tacit Knowledge Capacity (TKC) is affected by social software and social media. This creates opportunities to carry out new research on different occupations that have an intense TKC. As part of this research, a survey was conducted in order to assess the TKC of lecturers in both Germany and North Cyprus. These are two countries that have universities providing knowledge management programmes. The research determined the TKC in both countries and compared the two in order to determine if cultural factors affect the TKC of t...

International Journal of Cloud Applications and Computing

The use of cloud computing has remarkable advantages in business performance. It is related espec... more The use of cloud computing has remarkable advantages in business performance. It is related especially in the portion of the organizational environment, such as organizational culture and organizational agility. Organizational agility provides an easier process to search and retrieve knowledge and allow the businesses to utilize and apply this knowledge to get high-quality services. Agility and culture factors can help organizations to enhance their cloud computing adoption. The achievement of any organization is dependent upon human resources. With human resources, the organization can develop its employees by sharing knowledge, skill, and experience of personnel. Expert cloud has a significant impact on and direct relation with human resources as it facilitates the communication among human resources better, more efficiently, and reduces the cost of the service. In this paper, the authors discuss the relationship between expert cloud and human resources to enhance the organization...

The Impact of Cloud Computing on Organizational Performance, 2021

Elektronik Devlet (e-devlet) sistemleri, vatandaşlara etkin, şeffaf, hızlı ve kaliteli hizmet sun... more Elektronik Devlet (e-devlet) sistemleri, vatandaşlara etkin, şeffaf, hızlı ve kaliteli hizmet sunma amacı ile her geçen gün uygulama alanını artırmaktadır. Kamu yönetiminde çeşitli faydaları bulunan e-devlet uygulamalarının kullanımı bölgesel farklılıklar göstermektedir. Bu araştırma çalışması vatandaş gözünden e-devlet hizmetlerinin ihtiyaçlara hangi oranda cevap verildiği, hangi ölçüde etkin kullanıldığı ve olumlu ya da olumsuz hangi yönlerinin bulunduğu tespit edilmesi amacıyla; Türkiye Cumhuriyeti başkenti Ankara ve Kuzey Kıbrıs Türk Cumhuriyeti başkenti Lefkoşa'da karşılaştırmalı olarak yapılmıştır. Araştırma kapsamında "De Jure ve De Facto ifadeyle Ankara ve Lefkoşa'da bulunan vatandaşların e-devlet sistemlerine bakış açıları hangi düzeyde?" sorusu araştırmanın temelini oluşturmaktadır. Bu bağlamda 300 Türkiye Cumhuriyeti vatandaşı ve 299 Kuzey Kıbrıs Türk Cumhuriyeti vatandaşına kendi ülkelerinin elektronik devlet sistemleri hakkında 46 anket sorusu hazırlanmış ve yöneltilmiştir. Toplanan veriler SPSS programında T, Anova ve Korelasyon testleri ile analiz edilmiş olup, araştırma kapsamında vatandaşların beklentileri ve memnuniyetleri ortaya çıkarılmıştır. Araştırma bulgularında Ankara'da bulunan vatandaşların, Lefkoşa'da bulunan vatandaşlara oranla elektronik devlet hizmetlerine daha olumlu yaklaştığı gözlemlenmiştir. Ayrıca, e-devlet sistemini kullanan bireylerin e-devlet kullanmayanlara göre, e-devlet uygulamalarına daha olumlu yaklaştıkları, gelir düzeyi arttıkça performans beklentilerinde farklılaşma olduğu ortaya çıkmaktadır. Bilgisayar ve internet kullanımının daha fazla olan bireyler arasında e-devlet sistemlerine bakış açısının daha olumlu olduğu ortaya çıkmıştır. Çalışma sonunda e-devlet uygulamalarının devamının sağlanması ve e-devlet kullanımının vatandaş memnuniyetini artıracak şekilde tasarlanması için öneriler yapılmıştır. Çalışmanın periyodik olarak yapılması bölgesel kıyaslamalardaki farkın değişimi ile ilgili daha net sonuçlar sağlayacaktır.

Government Information Quarterly, 2021

Privacy information transparency is generally considered desirable and should be enabled and uphe... more Privacy information transparency is generally considered desirable and should be enabled and upheld. It has gained increasing attention giving the emergence of new information technologies and their affordances for e-governance and governments. This study examines the proposition that privacy information transparency is amiable to mitigating privacy fatigue in e-government. The study identifies the antecedents of privacy information transparency of an e-government website, and its influence on privacy fatigue manifested in emotional exhaustion and cynicism. A survey conducted in Cyprus harnessed user responses, and the data analyzed using a partial least square structural equation analysis method. Findings reveal that; (1) user data collection and data use information aspects of online privacy significantly impact privacy information transparency; and (2) privacy information transparency positively impacts both cynicism behaviour and emotional exhaustion. This study extends the concept of privacy fatigue into e-government and contributes to an empirical evaluation of its relationship with privacy information transparency.

e outbreak of COVID-19 has brought the world to an unprecedented position where financial and men... more e outbreak of COVID-19 has brought the world to an unprecedented position where financial and mental resources are drying up. Livelihoods are being lost, and it is becoming tough to save lives. ese are the times to think of unprecedented solutions to the financial challenges being faced. Artificial intelligence (AI) has provided a fresh approach to finance through its implementation in the prediction of financial market prices by promising more generalizable results for stock market forecasting. Immense literature has attempted to apply AI and machine learning for predicting stock market returns and volatilities. e research on the applications of AI in finance lacks a consolidated overview of different research directions, findings, methodological approaches, and contributions. erefore, there is a need to consolidate the extant literature in this upcoming field to consolidate the findings, identify the research gaps in the existing literature, and set a research agenda for future researchers. is paper addresses this need by synthesizing the extant literature in the form of a systematic review for addressing the use of AI in stock market predictions and interpreting the results in a narrative review. e gap formed through this article is the use of a combination of AI as a subject with the neural network as another area and stock market forecasting as another theme, and it will pave the way for future research studies. e analyses help highlight four important gaps in the existing literature on the subject.

Journal of Manufacturing Technology Management

Proceedings of the 19th European Conference on Digital Government

Mathematical Problems in Engineering

Government Information Quarterly

International Journal of Public Administration in the Digital Age

Technology in Society

International Journal of Public Administration in the Digital Age

Journal of Information, Communication and Ethics in Society

Kurdistan Journal of Applied Research

Sustainability

International Journal of Ethics and Systems

Computers in Human Behavior, 2016

TED EĞİTİM VE BİLİM, 2016

International Journal of Cloud Applications and Computing

The Impact of Cloud Computing on Organizational Performance, 2021

Government Information Quarterly, 2021

Three concepts are affecting daily life. Social media become one of the most used communication m... more Three concepts are affecting daily life. Social media become one of the most used communication methods of recent era. It could be argued that social media is replacing traditional communication mediums, being acti ve on social media become a must for many of the organisations. Social media further enables people to express their ideas freely and independently. In spite of the fact that tension might arise by social media, it is a medium of expression without any censorship. Big data is the second trending area. Big data plays an important role in the decision making process of organisations. It enables institutions to take strategic decisions based on the analysis made by available data. Furthermore, as the complex the data gets, it becomes more valuable for the firms. Based on the available data, artificial intelligence can play part, where machines replace the need of human decision making and give decisions accordingly. In spite of the fact that European Data Protection Regulation started to regulate the stored data of European citizens, the companies still have and control enormous data about the users. On one hand, technology improves every day, where machines or algorithms can decide what we like based on the previous data they store, track or follow. On the other hand, in spite of the fact that there is advanced technology, improving e-decision is a serious challenge for decision makers. Within this research, a conceptual model (Engage) is proposed to discuss opp ortunities in order to improve e-decision making of public sector institutions by effective utilization of Artificial Intelligence.

Management of intangible assets to generate new synergies emerge as an important factor for knowl... more Management of intangible assets to generate new synergies emerge as an important factor for knowledge activities (Connell and Voola, 2007; Heavin and Adam, 2012). Corporate social responsibility activities (CSR) are accepted as a way of managing intangible assets and aligning organizational values to knowledge management (Pandey and Dutta, 2013). CSR can involve bringing together social responsibility projects and innovation and using social engagement as a strategic instrument for knowledge generation (Maxfield, 2008). In this paper, the authors argue that investing in a regional strategic CSR project and combining it with innovative elements may enable new interactions across sectors for the generation of new knowledge. A case study is conducted focusing on the software giant SAP and a model is proposed to analyze SAP's corporate culture, its emergence and its effect on the type of CSR activities for knowledge generation and the formation of human capital with an emphasis to the future.

The tacit dimension of knowledge is an important area to research due to its complexity. The fina... more The tacit dimension of knowledge is an important area to research due to its complexity. The financial sector as a service provider is characteristically described by the intensity of knowledge its employees carry, which can take different forms and can be communicated from the uncodified to the codified dimension (Rooney et al., 2012). Tacit knowledge in the financial sector needs to be protected, since it forms the competitive base of a firm that is active in the financial sector. Determining how the tacit knowledge is absorbed and transferred will therefore be effective for companies. Removing knowledge impediments increases the adaptation/absorption of knowledge. Particularly due to the increased use of social media, the risk of knowledge leakage has increased dramatically in recent years (Sarigianni et al., 2016). This task has become more challenging, since tacit knowledge that needs to be protected from leakages also needs to be a part of the inter-employee knowledge sharing system within a financial sector firm in order to become shared knowledge (Serenko & Bontis, 2016). Based on these challenges, the present study focuses on the social media use of employees in the financial sector. The authors conducted a survey with financial sector employees within Cyprus to contribute to the ongoing debate over capturing tacit knowledge for competitive advantage and recognizing potential threats due to the intensive use of social media.

Massaro et al. (2015) stated that there have been limited international comparisons and studies o... more Massaro et al. (2015) stated that there have been limited international comparisons and studies of knowledge management (KM) in the public sector. In addition, in spite of the importance of KM in renewal processes, creating a KM culture in the public sector is more challenging than in the private sector (Edge, 2005). When it comes to the public sector, a large amount of scepticism is prevalent in regards to the capacity for innovating public policies, organisations and services (Sørensen and Torfing, 2012). Supporters of the status quo are often intransigent in the face of change, while the general public , who are used to a certain way of doing things , can be resistant (Balogun et al., 2015). Political interests can also influence vision and targets within the community, which could limit the capacity for knowledge innovation in the public sector (Amayah, 2013). The potential benefits of innovation networks for organisations are that they can help reduce the cost of exploring and testing new innovative process es and products in ways that were previously unexplored, due to the inaccessibility of knowledge from other fields (Levén et al. 2014). Thus, interacting with other organisations and extending beyond the organi sation's own field of operation could enable better innovation in terms of a wider range of knowledge, generated by a diverse network. As a result, this paper consists of primary research conducted on non-governmental organizations (NGOs) in two countries. Firstly, it will identify the knowledge enablers that are key to managing knowledge produced in the NGOs. Secondly, the paper seeks to provide a benchmark study to enable networks for innovation in managing knowledge. There are currently only 15 articles that provide international comparisons about KM (Massaro et al, 2015) and this paper aims to fill this gap in the literature.

The importance of universities as knowledge hubs is increasing due to knowledge production via re... more The importance of universities as knowledge hubs is increasing due to knowledge production via research and teaching. An emerging aspect of knowledge management literature is the study of the knowledge requirements of universities. In parti cular, the transformation from knowledge creation to knowledge sharing has proved to be important in the university context and is subject to cultural differences. For example, previous research has indicated that a physician's Tacit Knowledge Capacity (TK C) is affected by social software and social media. This creates opportunities to carry out new research on different occupations that have an intense TKC. As part of this research, a survey was conducted in order to assess the TKC of lecturers in both G ermany and North Cyprus. These are two countries that provide knowledge management programmes. The research will determine the TKC in both countries and compare the two in order to determine if cultural factors affect the TKC of the profession. Through thi s research, the authors aim to contribute to the ongoing research on the knowledge requirements of universities that will enable them to be knowledge intensive institutions.

Tacit dimension of knowledge is still remaining as Black box in the knowledge management literatu... more Tacit dimension of knowledge is still remaining as Black box in the knowledge management literature. While it is
not a new concept, the sharing of tacit knowledge at the social media environment has recently been discussed in the last
decades. There are mainly two important approaches on sharing and capturing the tacit knowledge. The first one is about
the possibility of sharing tacit knowledge by using social networks tools. For example Hildrum (2009) and Lopez-Nicolas and
Soto-Acosta (2010) mentioned that IT can trigger sharing of the tacit knowledge. The second one argues that it is almost not
possible to share tacit knowledge by using IT tools. Sagsan (2003) argued that according to the mental models, transmission
stage is problematic which includes common sharing and diffusion within an organization among stakeholders. Likewise,
Flanagin (2002), Johannessen et al, (2001), Hislop (2001) and Haldin-Herrgard (2000) argued that though tacit knowledge
sharing via IT is almost impossible. This paper argues that social media can be used effectively to increase the tacit knowledge
capacity. As the people need to be contacted from their preferred medium of choice (Fill, 2011) it will be suitable to use
social networks to share the tacit knowledge within organizations. The empirical part of this study concentrated on physicians
in order to understand how the tacit dimension of knowledge capacity could be diffused or captured. Questionnaire had
been conducted to 138 physicians who works in North Cyprus and the regression models indicates that Seniority of
Employees and the Speed of Adaption of Innovation affects both Tacit Knowledge Accumulation and Tacit Knowledge
Transfer.

The Maturation of Electronic Government Practices in Northern Cyprus, 2019