Patricia Lima | University of Southern Denmark (original) (raw)
Papers by Patricia Lima
University of Southern Denmark
Interactive Institute Swedish ICT AB, I reflect on three project cases: Smart City, ToD and UPSID... more Interactive Institute Swedish ICT AB, I reflect on three project cases: Smart City, ToD and UPSIDE. Drawing on the concepts of participatory innovation and participatory design I suggest that the notion of participation may be understood from the perspective of the temporal dimension of involvement. I describe the performative quality of participatory practices as going on in an interplay between back and front stage, influenced by Goffman's work. I am reflecting on the interdependencies between the involved in the three cases, drawing on Ralph Stacey's work on the theory of complex responsive processes of relating. I acknowledge the emergence of themes over time, which I come to see as key for the relevance of this work. The "tangible mediation as social negotiations" theme explores a particular momentum of interaction mediated by a tangible model, which has been developed by a dislocated collaboration between design teams in Denmark and Sweden. Moving to a long time-frame perspective, the theme of "design iteration as complex responsive processes of transformation" focuses on the material transformation in the backstage of cross-project movement, which I find rarely explored by research agendas. In the third theme "back and front stage interplay as interdependent relations" I navigate between the back and front stage of participatory activities concluding that, although we can benefit from a clear distinction between them, there is a need for a stronger awareness of their intermesh. As the principal contributions of this work I come to suggest that: (1) tangible materials facilitate and are part of how rules of social dynamics are set in participatory activities; (2) social objects can be understood from a double perspective, in which tangibility and social acts are manifested in a negotiation of emerging meanings; (3) the concept of iterative design can be seen from a perspective that recognizes a temporal transformation through social processes of relating; (4) the backstage of participatory practices is a stage for another backstage, inhabited by design communities that can ultimately become part of it if the social relations allow them so.
CINET - Continuous Innovation Network Conference
This paper aims to explore how entrepreneurs work with innovation; to explore and develop attenti... more This paper aims to explore how entrepreneurs work with innovation; to explore and develop attention points in understanding entrepreneurship as social processes of interaction between people. Through interviews and engagement with entrepreneurs and key stakeholders, their actual social practices and the influence on the progress as innovators are explored. It is focused on a new local activity in a Danish town, named the I-factory which has within a year gathered almost 40 entrepreneurs. As a part of the interaction, there were created activities to encourage even more collaboration. We see entrepreneurship as socially constructed through local interactions between players and identify key themes in these interactions within the organisation, such as leadership, becoming part of the initiative and trust/mistrust. By doing so, this paper contributes to an understanding of entrepreneurship as social interaction as well as creates attention points for further research.
The establishment and strengthening of collaborations between current and future partners are oft... more The establishment and strengthening of collaborations between current and future partners are often faced with the challenge of reaching a shared understanding between actors involved in particular contexts. In a fairly novel area explored by researchers and practitioners, tangibility has been suggested as a way of overtaking such a challenge. Actors with diverse perspectives and intentions are encouraged to discuss their businesses qualities through tangible objects. Following up on the means of engaging stakeholders and facilitating the process of reaching collaborations through tangibility, this paper presents a study case focused on the development of a tangible artefact called: 'The Business Journey'. First, a short overview of tangible business modelling is given, followed by the description of the case context. 'The Business Journey' is a discussion tool, which invites all stakeholders to introduce themselves and discuss possible opportunities of collaboration within different touchpoints. The artefact focuses on three main characteristics: tangibility, possession and user involvementreached throughout a process that considers a number of design iterations.
This paper presents an understanding of how Tangible Models add value in creating a team's Design... more This paper presents an understanding of how Tangible Models add value in creating a team's Design Process. First we give a brief overview of the work been done in the field of tangible (business) models and investigate different kind of Design Processes Models. Then the discussion is driven into a case study of a tangible tool to facilitate design process named "FLOW".
This paper presents a concern regards to how information can be processed in a simpler way in ord... more This paper presents a concern regards to how information can be processed in a simpler way in order to reach a common understanding between stakeholders. It suggests that a combination of visualization and tangibility might facilitate collective sense making of complex information. To do so, the paper explores the discussions of Business Tangible Models and Visual Representations. It also brings into play a study case conducted by a team of consultants in an IT Department of a multinational organization. Finally, it discusses how the understanding presented could be used to help consultant professionals to quickly be acquainted with projects and organizations that they have never worked with before, this way reaching a shared understanding of complex information by stakeholders with different roles and backgrounds.
The purpose of this paper is to explore the challenges of engaging stakeholders in a co-creation ... more The purpose of this paper is to explore the challenges of engaging stakeholders in a co-creation process to bring an innovation culture into their daily working routine.
Instituto Federal de Educação, Ciência e Tecnologia de Santa Catarina, Aug 11, 2010
Este trabalho trata de investigações e discussões acerca da autonomia para construções metodológi... more Este trabalho trata de investigações e discussões acerca da autonomia para construções metodológicas no contexto de projetos de design. Aborda-se, para tanto, questões relacionadas a: conceitos e elementos de métodos de design; incertezas e mutabilidade da realidade complexa; além de aspectos da autonomia que apontam para a assunção do sujeito frente aos seus limites. Apresenta-se, ainda, um estudo de caso realizado com estudantes de graduação no sentido de perceber soluções a partir de um direcionamento metodológico menos limitante. Discute-se, por fim, o pensar o método sem, no entanto, limitar o poder crítico-reflexivo proposto por esse tipo de construção. Palavras Chave: autonomia; métodos em design; design e ensino.
O presente artigo apresenta resultados de uma pesquisa de iniciação científica do Programa de Edu... more O presente artigo apresenta resultados de uma pesquisa de iniciação científica do Programa de Educação Tutorial em Design (PETDesign) do Centro Federal de Educação Tecnológica de Santa Catarina (CEFET-SC) acerca do trabalho colaborativo no âmbito do design. Para a investigação, parte-se da premissa de que o design é um processo desencadeado e dependente do trabalho humano, que aqui é analisado em seus níveis estratégico, tático e operacional. Revisa-se, em seguida, a taxonomia dos principais termos relacionados à colaboração, investigando as distinções entre os conceitos. Não houve, no entanto, a intenção de adentrar em discussões profundas sobre os diferentes significados dos termos envolvidos. O artigo procurou, sobretudo, manter como eixo vertebrador a dimensão prática e criativa do processo colaborativo em design sem perder de vista a faceta experimental e inovadora das investigações sobre o assunto. Finalmente, o artigo caracteriza o fenômeno da colaboração no âmbito do design de produto e aponta as suas principais repercussões.
O presente artigo relata uma pesquisa acerca do trabalho colaborativo na área do Design. Inicialm... more O presente artigo relata uma pesquisa acerca do trabalho colaborativo na área do Design. Inicialmente, apresenta a taxonomia dos principais termos relacionados à colaboração, evidenciando suas distinções. A investigação parte da premissa de que o processo de design é desencadeado pelo trabalho humano, que, no artigo, é analisado em seus níveis estratégico, tático e operacional. Em seguida, exemplifica a ocorrência da colaboração no Design com um estudo de caso. A análise contempla o agrupamento de ferramentas computacionais de suporte à colaboração, que são classificadas aqui nas categorias comunicação, coordenação e cooperação. Finalmente, discute a relevância dos conceitos abordados para o alcance da colaboração em projetos coletivos. Palavras Chave: colaboração; ferramentas computacionais; design. Abstract This paper reports a research on collaborative work in the design area. Initially, the paper approaches the taxonomy of the main terms related to collaboration, thus highlighting the distinctions among. The investigation considers, as a starting point, the design as a process started up and enhanced by the human work which is analyzed in strategic, tactic and operational levels. After this, it presents examples of collaborative work in design. For this aim, it uses computational tools for communication, coordination and cooperation as a reference. Finally, it discusses the relevance of the approached concepts as basis for applying collaboration in design. Anais do 8º Congresso Brasileiro de Pesquisa e Desenvolvimento em Design 8 a 11 de outubro de 2008 São Paulo -SP Brasil ISBN 978-85-60186-03-7 ©2008 Associação de Ensino e Pesquisa de Nível Superior de Design do Brasil (AEND|Brasil)
University of Southern Denmark
Interactive Institute Swedish ICT AB, I reflect on three project cases: Smart City, ToD and UPSID... more Interactive Institute Swedish ICT AB, I reflect on three project cases: Smart City, ToD and UPSIDE. Drawing on the concepts of participatory innovation and participatory design I suggest that the notion of participation may be understood from the perspective of the temporal dimension of involvement. I describe the performative quality of participatory practices as going on in an interplay between back and front stage, influenced by Goffman's work. I am reflecting on the interdependencies between the involved in the three cases, drawing on Ralph Stacey's work on the theory of complex responsive processes of relating. I acknowledge the emergence of themes over time, which I come to see as key for the relevance of this work. The "tangible mediation as social negotiations" theme explores a particular momentum of interaction mediated by a tangible model, which has been developed by a dislocated collaboration between design teams in Denmark and Sweden. Moving to a long time-frame perspective, the theme of "design iteration as complex responsive processes of transformation" focuses on the material transformation in the backstage of cross-project movement, which I find rarely explored by research agendas. In the third theme "back and front stage interplay as interdependent relations" I navigate between the back and front stage of participatory activities concluding that, although we can benefit from a clear distinction between them, there is a need for a stronger awareness of their intermesh. As the principal contributions of this work I come to suggest that: (1) tangible materials facilitate and are part of how rules of social dynamics are set in participatory activities; (2) social objects can be understood from a double perspective, in which tangibility and social acts are manifested in a negotiation of emerging meanings; (3) the concept of iterative design can be seen from a perspective that recognizes a temporal transformation through social processes of relating; (4) the backstage of participatory practices is a stage for another backstage, inhabited by design communities that can ultimately become part of it if the social relations allow them so.
CINET - Continuous Innovation Network Conference
This paper aims to explore how entrepreneurs work with innovation; to explore and develop attenti... more This paper aims to explore how entrepreneurs work with innovation; to explore and develop attention points in understanding entrepreneurship as social processes of interaction between people. Through interviews and engagement with entrepreneurs and key stakeholders, their actual social practices and the influence on the progress as innovators are explored. It is focused on a new local activity in a Danish town, named the I-factory which has within a year gathered almost 40 entrepreneurs. As a part of the interaction, there were created activities to encourage even more collaboration. We see entrepreneurship as socially constructed through local interactions between players and identify key themes in these interactions within the organisation, such as leadership, becoming part of the initiative and trust/mistrust. By doing so, this paper contributes to an understanding of entrepreneurship as social interaction as well as creates attention points for further research.
The establishment and strengthening of collaborations between current and future partners are oft... more The establishment and strengthening of collaborations between current and future partners are often faced with the challenge of reaching a shared understanding between actors involved in particular contexts. In a fairly novel area explored by researchers and practitioners, tangibility has been suggested as a way of overtaking such a challenge. Actors with diverse perspectives and intentions are encouraged to discuss their businesses qualities through tangible objects. Following up on the means of engaging stakeholders and facilitating the process of reaching collaborations through tangibility, this paper presents a study case focused on the development of a tangible artefact called: 'The Business Journey'. First, a short overview of tangible business modelling is given, followed by the description of the case context. 'The Business Journey' is a discussion tool, which invites all stakeholders to introduce themselves and discuss possible opportunities of collaboration within different touchpoints. The artefact focuses on three main characteristics: tangibility, possession and user involvementreached throughout a process that considers a number of design iterations.
This paper presents an understanding of how Tangible Models add value in creating a team's Design... more This paper presents an understanding of how Tangible Models add value in creating a team's Design Process. First we give a brief overview of the work been done in the field of tangible (business) models and investigate different kind of Design Processes Models. Then the discussion is driven into a case study of a tangible tool to facilitate design process named "FLOW".
This paper presents a concern regards to how information can be processed in a simpler way in ord... more This paper presents a concern regards to how information can be processed in a simpler way in order to reach a common understanding between stakeholders. It suggests that a combination of visualization and tangibility might facilitate collective sense making of complex information. To do so, the paper explores the discussions of Business Tangible Models and Visual Representations. It also brings into play a study case conducted by a team of consultants in an IT Department of a multinational organization. Finally, it discusses how the understanding presented could be used to help consultant professionals to quickly be acquainted with projects and organizations that they have never worked with before, this way reaching a shared understanding of complex information by stakeholders with different roles and backgrounds.
The purpose of this paper is to explore the challenges of engaging stakeholders in a co-creation ... more The purpose of this paper is to explore the challenges of engaging stakeholders in a co-creation process to bring an innovation culture into their daily working routine.
Instituto Federal de Educação, Ciência e Tecnologia de Santa Catarina, Aug 11, 2010
Este trabalho trata de investigações e discussões acerca da autonomia para construções metodológi... more Este trabalho trata de investigações e discussões acerca da autonomia para construções metodológicas no contexto de projetos de design. Aborda-se, para tanto, questões relacionadas a: conceitos e elementos de métodos de design; incertezas e mutabilidade da realidade complexa; além de aspectos da autonomia que apontam para a assunção do sujeito frente aos seus limites. Apresenta-se, ainda, um estudo de caso realizado com estudantes de graduação no sentido de perceber soluções a partir de um direcionamento metodológico menos limitante. Discute-se, por fim, o pensar o método sem, no entanto, limitar o poder crítico-reflexivo proposto por esse tipo de construção. Palavras Chave: autonomia; métodos em design; design e ensino.
O presente artigo apresenta resultados de uma pesquisa de iniciação científica do Programa de Edu... more O presente artigo apresenta resultados de uma pesquisa de iniciação científica do Programa de Educação Tutorial em Design (PETDesign) do Centro Federal de Educação Tecnológica de Santa Catarina (CEFET-SC) acerca do trabalho colaborativo no âmbito do design. Para a investigação, parte-se da premissa de que o design é um processo desencadeado e dependente do trabalho humano, que aqui é analisado em seus níveis estratégico, tático e operacional. Revisa-se, em seguida, a taxonomia dos principais termos relacionados à colaboração, investigando as distinções entre os conceitos. Não houve, no entanto, a intenção de adentrar em discussões profundas sobre os diferentes significados dos termos envolvidos. O artigo procurou, sobretudo, manter como eixo vertebrador a dimensão prática e criativa do processo colaborativo em design sem perder de vista a faceta experimental e inovadora das investigações sobre o assunto. Finalmente, o artigo caracteriza o fenômeno da colaboração no âmbito do design de produto e aponta as suas principais repercussões.
O presente artigo relata uma pesquisa acerca do trabalho colaborativo na área do Design. Inicialm... more O presente artigo relata uma pesquisa acerca do trabalho colaborativo na área do Design. Inicialmente, apresenta a taxonomia dos principais termos relacionados à colaboração, evidenciando suas distinções. A investigação parte da premissa de que o processo de design é desencadeado pelo trabalho humano, que, no artigo, é analisado em seus níveis estratégico, tático e operacional. Em seguida, exemplifica a ocorrência da colaboração no Design com um estudo de caso. A análise contempla o agrupamento de ferramentas computacionais de suporte à colaboração, que são classificadas aqui nas categorias comunicação, coordenação e cooperação. Finalmente, discute a relevância dos conceitos abordados para o alcance da colaboração em projetos coletivos. Palavras Chave: colaboração; ferramentas computacionais; design. Abstract This paper reports a research on collaborative work in the design area. Initially, the paper approaches the taxonomy of the main terms related to collaboration, thus highlighting the distinctions among. The investigation considers, as a starting point, the design as a process started up and enhanced by the human work which is analyzed in strategic, tactic and operational levels. After this, it presents examples of collaborative work in design. For this aim, it uses computational tools for communication, coordination and cooperation as a reference. Finally, it discusses the relevance of the approached concepts as basis for applying collaboration in design. Anais do 8º Congresso Brasileiro de Pesquisa e Desenvolvimento em Design 8 a 11 de outubro de 2008 São Paulo -SP Brasil ISBN 978-85-60186-03-7 ©2008 Associação de Ensino e Pesquisa de Nível Superior de Design do Brasil (AEND|Brasil)