Purchase and manage seats on Team plans (original) (raw)

Seat management allows Team plan owners to control their organization's seat allocation, assign users to different seat types, and manage billing. For pricing and billing details, see How is my Team plan bill calculated?

Understanding seat types

Team plans offer two seat types:

Organizations can mix and match seat types based on team needs. Assign Premium seats to power users who need more capacity, while keeping other team members on Standard seats.

Your plan has a total seat allocation (e.g., 30 Standard seats and 10 Premium seats). Within that allocation, you can assign and reassign users to different seat types as needed.

Purchasing new seats

Follow these steps to add seats to your plan's total allocation:

Reducing your seat allocation

You can reduce the total number of seats on your Team plan:

Assigning and reassigning seat types

You can move users between Standard and Premium seats within your existing allocation.

To reassign a user's seat type:

Members moved from Premium to Standard will have lower usage limits, and vice versa.

Upgrading a Standard seat to Premium

Upgrading a member from Standard to Premium is a reassignment, not a new purchase. You don't need to buy an additional seat unless your Premium allocation is already full.

2. Find the member assigned to a Standard seat you want to upgrade.

3. Click the dropdown under Seat Tier.

4. Select "Premium."

If you have no available Premium seats, you'll be prompted to purchase one at this point.

The upgrade is prorated based on your billing cycle, and you'll be charged the price difference immediately.

What if I don't have an available seat?

If you try to reassign a user to Premium but don't have any available Premium seats, you'll then be prompted to purchase an additional Premium seat.

Using "unassigned" to swap users between seat types

The unassigned option allows you to temporarily remove a user from a seat without removing them from your organization. This is useful when you need to swap people between seat types within your existing allocation.

Example: You have five Premium seats, all assigned. You want to move User A (currently on Premium) to Standard, and move User B (currently on Standard) to Premium—without purchasing an additional seat.

Seat assignment with JIT or SCIM provisioning

You can also enable group mappings with JIT or SCIM to provision users directly to a specific seat type.

Understanding billing

What is the Team plan?What is the Enterprise plan?Manage usage credits for Team and seat-based Enterprise plans Manage members on Team and Enterprise plans Purchase and manage seats on Enterprise plans