Purchase and manage seats on Enterprise plans (original) (raw)

This article covers how to add seats, manage your seat allocation, and handle member access on Enterprise plans. For pricing and billing details, see How am I billed for my Enterprise plan?

Your seat type

Usage-based Enterprise plans use a single seat type: the Enterprise seat, priced per user per month (billed annually). This seat includes access to Claude on web, desktop, and mobile, as well as Claude Code.

Enterprise plans require a minimum of 20 seats.

Add seats

You can add seats to your Enterprise plan at any time during your annual term. New seats are prorated for the remainder of your billing cycle and charged immediately.

Remove seats

Self-serve Enterprise plans: Seats cannot be removed during your annual term. You can add seats at any time, but reductions to your seat count only take effect at renewal. If you need to make an exception, contact our Sales team to discuss converting to a sales-assisted plan.

Sales-assisted Enterprise plans: Contact your account manager to discuss changes to your seat allocation.

Removing a member from your organization is different from reducing your seat count. When you remove a member, their seat becomes available to assign to someone else — your total seat allocation and bill don't change. To reduce your bill, you'll need to reduce your total seat allocation. See Manage members on Team and Enterprise plans for instructions on removing members.

Temporarily remove a member's access

The unassigned option lets you temporarily remove a member's access to Claude without removing them from your organization. This is useful for contractors or team members who need intermittent access.

To unassign a member:

To restore their access, repeat the process and select “Enterprise seat.”

Seat assignment with JIT or SCIM provisioning

Users provisioned via JIT or SCIM are automatically assigned an Enterprise seat when they're added, provided one is available in your allocation. If no seat is available, provisioning will not complete until an Owner purchases an additional seat.

Cancel your Enterprise plan

Self-serve Enterprise plans: An Owner or Primary Owner can cancel your plan from Organization settings > Billing. Cancellation takes effect at the end of your current annual billing cycle — your organization will continue to have access until then.

Sales-assisted Enterprise plans: Reach out to your Anthropic Contact or our Sales team to discuss cancellation.

Information for Chat and Chat + Claude Code plans

Some existing usage-based Enterprise organizations currently have two seat types: Chat and Chat + Claude Code. If you see these seat types in Organization settings > Organization, this section applies to you. Your plan will transition to the single Enterprise seat model at your next contract renewal — see below for more information.

Seat types

You can mix and match seat types based on your team's needs. Assign Chat + Claude Code seats to team members who need coding workflows, while keeping others on Chat seats.

Reassign users between seat types

You can move users between Chat and Chat + Claude Code seats within your existing allocation.

Members moved from Chat + Claude Code to Chat will lose Claude Code access, and vice versa. If you try to assign a user to Chat + Claude Code but don't have any available seats of that type, you'll be prompted to purchase one.

Swap users between seat types

If all your Chat + Claude Code seats are assigned and you need to move one user to that type while moving another off it, use the unassigned option to free up a seat first.

Example: You have ten Chat + Claude Code seats, all assigned. You want to move User A (currently on Chat + Claude Code) to Chat, and move User B (currently on Chat) to Chat + Claude Code — without purchasing an additional seat.

Seat assignment with JIT or SCIM provisioning

Users provisioned via JIT or SCIM are automatically assigned to the highest-available seat type (Chat + Claude Code, if available) when they're added. Admins and above can manually reassign seat types afterward in Organization settings > Organization.

You can also use Advanced Group Mappings with JIT or SCIM to provision users directly to a specific seat type.

Transition to the single Enterprise seat

At your next renewal, you will switch to the single Enterprise seat model upon signing a new contract. This seat includes Claude Code, Cowork, Chat and more.

Reach out to your Anthropic Contact or our Sales team with questions about your upcoming renewal.

Information for seat-based Enterprise plans

Some Enterprise organizations are on older seat-based plans with a different billing structure than the usage-based model described above. If you see Standard and Premium seats in Organization settings > Organization, this section applies to you.

Seat types

Reassign users between seat types

You can move users between Standard and Premium seats within your existing allocation.

Members moved from Premium to Standard will have lower usage limits, and vice versa.

If you try to reassign a user to Premium but don't have any available Premium seats, you'll be prompted to purchase an additional seat.

Swap users between seat types

If all your Premium seats are assigned and you need to move one user to Premium while moving another to Standard, use the unassigned option to free up a seat first.

Example: You have ten Premium seats, all assigned. You want to move User A (currently on Premium) to Standard, and move User B (currently on Standard) to Premium — without purchasing an additional seat.

Billing and usage credits

Seat-based Enterprise plans charge a flat monthly fee per seat that includes usage limits. Owners can enable usage credits to allow team members to continue working after reaching their seat's usage limits. For details, see Manage usage credits for Team and seat-based Enterprise plans.

For specific information about seat-based Enterprise pricing, reach out to your Anthropic Contact or our Sales team.

Transition to the single Enterprise seat

At your next contract renewal, your plan will transition to the usage-based single Enterprise seat model described in the main sections of this article. If you'd like to migrate before your renewal, reach out to your Anthropic Contact or our Sales team.

What is the Enterprise plan?How am I billed for my Enterprise plan?Use Claude Code with your Team or Enterprise plan Purchase and manage seats on Team plans Manage usage credits for Team and seat-based Enterprise plans