Getting started with Claude for Nonprofits (original) (raw)

What is Claude for Nonprofits?

Claude for Nonprofits enhances Claude with specialized capabilities for mission-driven organizations. It connects Claude to the donor management platforms, foundation research databases, and collaboration tools nonprofits use daily, eliminating the need to toggle between systems and enabling insights that span your entire operational ecosystem to accelerate mission delivery while maintaining the transparency and accountability critical to social impact work.

Learn more about Claude for Nonprofits on our solution page.

How do I access nonprofit tools and features?

Organizations can access Claude for Nonprofits features and pricing through the Team plan or the Enterprise plan (contact our Sales team for pricing).

Team plan pricing

At the discounted price, Claude for Nonprofits includes access to Claude Opus 4.6, Sonnet 4.6, and Haiku 4.5. Opus 4.6 delivers the highest intelligence for the most complex tasks. Sonnet 4.6 is best suited to sophisticated tasks like grant writing and program analysis, while Haiku 4.5 offers near-frontier performance at much faster speed. Claude Code and Cowork are included with every seat.

For teams with 150 seats or less (minimum two seats), you can access Claude for Nonprofits by filling out this short form to verify your nonprofit status.

For larger organizations looking to access the Enterprise plan, please contact our Sales team.

Nonprofit operations and fundraising connectors

Through Model Context Protocol (MCP) connectors, Claude connects directly to leading nonprofit platforms and databases, enabling you to query data using natural language and receive responses with source citations.

Claude also includes Connectors to other workplace and productivity platforms like Microsoft 365, Gmail & Google Drive, Google Workspace, Asana, Slack, HubSpot, and many more. Explore all available Claude Connectors here.

AI Fluency for Nonprofits

AI Fluency for Nonprofits is a sector-specific enablement course designed to help mission-driven organizations adopt AI effectively and responsibly. Co-created with Giving Tuesday, this course provides practical guidance on integrating AI into nonprofit workflows while maintaining your organization's values and mission focus.

The course includes:

Common nonprofit use cases

Get started with nonprofit use cases including program design, AI policy template generator, program data visualization and more. See here for our nonprofit use cases page.

Frequently asked questions

Which organizations are eligible for Claude for Nonprofits?

Our nonprofit program pricing is available to qualifying nonprofits with 501(c)(3) designation or equivalent international designations. We also include K-12 public & private schools in our nonprofit pricing.

Additionally, mission-based healthcare organizations with 501(c)(3) status may qualify, including independent Critical Access Hospitals (CAHs) and Rural Emergency Hospitals (REHs) not part of larger health systems, HRSA-designated Federally Qualified Health Centers (FQHCs) and FQHC Look-Alikes, and CMS-certified Rural Health Clinics (RHCs).

Who is not eligible?

At this time, the following organizations are not eligible:

What's the process to get validated?

For Enterprise plans: When you click "Contact Sales," our nonprofit sales team will verify your 501(c)(3) or equivalent nonprofit status as part of the sales conversation.

For Team plans (self-serve): You'll be directed to our validation partner, Goodstack, to verify your nonprofit status. This process should take no more than 2-3 minutes. Once approved, you'll receive an email to complete your account setup with nonprofit pricing automatically applied.

How long will the nonprofit discount apply to my organization?

The nonprofit discount remains active on your account as long as your organization maintains eligible nonprofit status. You do not need to reapply annually. However, Anthropic reserves the right to periodically verify nonprofit status. If your organization's status changes (e.g., loss of 501(c)(3) designation or equivalent), please notify Anthropic so your account can be adjusted accordingly.

Why wasn’t my nonprofit verified for a discount?

Anthropic partners with Goodstack to validate nonprofit eligibility criteria. If you have questions about your application, please contact Goodstack here.

What do I do if I already have a full priced account?

If you already have a paid Team plan account on your nonprofit organization email and qualify for nonprofit pricing, please follow these steps:

If you already have a paid Enterprise account on your nonprofit organization email, please contact sales.

Can the nonprofit discount apply to a Team organization that already has Premium seats?

Yes, the nonprofit discount can be applied to an existing Team plan. If your organization already has a Team plan with Premium seats, click your initials, then "Get help" to reach out our Support team with your organization details and nonprofit verification. Our team can help apply the discounted rate to the existing subscription moving forward. Note that the discount will apply to future billing cycles; retroactive refunds for periods before verification are not typically provided.

Do all of the email addresses added to the Team plan need to use the same domain?

No, Team plans do not require all members to have the same email domain, but the account creator must use an organization email address to verify with Goodstack. It's not possible to verify your organization using public domains like @gmail.com, @yahoo.com, and @hotmail.com, but you can add them as permitted domains for other members of your organization. This is helpful for nonprofits that work with volunteers, contractors, or partner organizations who may use different email domains. However, we recommend using organization emails when possible for security and administrative purposes.

My Claude account was created with a different email address from my nonprofit organization; how can I retain or migrate my data when switching to a nonprofit Team plan?

Currently, there is no automated migration path for conversation history between accounts. If you're added to a nonprofit Team plan organization using a different email address, you can export any important information from your original account manually before discontinuing use and switching to the new nonprofit organization.

How does Claude integrate with our existing nonprofit tools?

Claude offers purpose-built integrations with leading nonprofit platforms including Microsoft 365, Candid, Blackbaud, Asana, and other sector-specific tools through our MCP (Model Context Protocol) partnerships. These integrations allow Claude to work seamlessly within your existing workflows - from grant writing in your CRM to program evaluation in your data platforms - without requiring technical expertise or custom development.

See more on how to set up connectors here.

How does Claude handle our data and privacy?

As with all Team and Enterprise plan accounts, data shared with Claude is kept private: by default, we don’t use it to train our models. Claude maintains SOC 2 Type II, ISO 27001, and HIPAA-readiness, and our connectors don’t access anything that you haven’t explicitly granted them permission to. See our Privacy Center for additional details.

For detailed information on our security practices and compliance certifications, visit our Trust Center.

What's the difference between the Team plan and the Enterprise plan for nonprofits?

The Team plan is perfect for smaller nonprofits or individual departments, supporting up to 150 users with collaborative workspaces and SSO. This is available self-serve, please fill out this short form to verify.

The Enterprise plan is designed for larger organizations needing advanced features like custom data retention policies, expanded context windows for complex documents, SCIM provisioning, and dedicated success management.

I’m a tax-exempt nonprofit. How do I have tax removed from my invoice?

Because we do not have a way to proactively apply Sales tax exemption, when setting up your organization’s account for the first time, you will get charged tax by default. Once you purchase, the process to get that tax refunded and removed from all future purchases is to email your Sales tax exempt form using the “Get Help” button in your Claude account (more information on this here).

What kind of support and training do you provide?

Every nonprofit can access our AI Fluency for Nonprofits course and nonprofit use cases in our use case library, designed specifically for mission-driven organizations. Our Help Center is available to all nonprofits for most commonly asked questions or technical issues that require support.

How do you measure success for nonprofit partners?

We track both efficiency metrics and mission advancement indicators. This includes traditional metrics like user adoption rates and time saved, but more importantly, mission-specific outcomes like increase in beneficiaries served, improvement in program outcome measurements, growth in funding secured, and enhancement in stakeholder engagement scores. We work with each enterprise partner to establish baseline metrics and track progress quarterly, sharing aggregated insights across our nonprofit community to drive sector-wide learning.

Troubleshooting

I followed the email link but am not seeing the discounted rate.

If the discounted rate does not appear after using the emailed discount link, follow these steps:

In cases where the Team plan option is greyed out or not selectable, what is the recommended support path?

When the Team plan option appears greyed out, this typically indicates one of the following:

Recommended steps:

Get started with Claude in Slack Using the Benevity Connector in Claude Using the Candid Connector in Claude Claude for Nonprofits Partnership Success Guide for Admins Claude for Nonprofits Partnership Guide for All Users