Fauzilah Salleh | Universiti Sultan Zainal Abidin, Terengganu, Malaysia (original) (raw)

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Papers by Fauzilah Salleh

Research paper thumbnail of Strategic Information Systems Sophistication and Strategic Performances of Islamic Banks: The Role of User Information Systems Expertise

To date, the Islamic banking industry is very competitive. As a result many banks are using strat... more To date, the Islamic banking industry is very competitive. As a result many banks are using strategic tools such as information systems to reduce cost. The purpose of this paper are two folds: a) to determine whether strategic information systems sophistication leads to multiple strategic performances in terms of cost reduction and flexibility of operations in the case of Islamic Banks and b) to examine the mediating effect of user information systems expertise (UISE) on the relationship between strategic information system sophistication (SSIS) and strategic performance (SP). The study used self-administered questionnaires to the randomly selected executives of the Islamic banks in Terengganu, Malaysia. The study employed the Structural Equation Modeling (SEM) in AMOS 21.0. The study found the strategic information systems sophistication (SISS) has a positive effect on strategic performance of Islamic banks especially in terms of flexibility and cost reduction. The results also rev...

Research paper thumbnail of Perceptions of IT Knowledge among SMEs Operator in Malaysia

The perception of the importance of IT entrepreneurs plays a vital role in influencing the busine... more The perception of the importance of IT entrepreneurs plays a vital role in influencing the business performance. Positive perception of the importance of IT knowledge is a necessary approach in achieving and determining the adoption of the business marketing goals. This study was carried out to find out the IT knowledge among small and medium industries (SMIs) in Malaysia. The research has seen the perception of SMEs and their views on IT knowledge. The study involved 285 SME businesses throughout the state which are registered with SMIDEC using a random sampling method. A total of 102 (35.7%) questionnaires were used for this study. This study found that the respondents gave a positive perception of the IT knowledge among the small and medium industries and gave many benefits either directly or indirectly to their business. The findings of this study could be used by academicians to study importance of the IT knowledge among the small and medium industries and provide advisory service to SME entrepreneurs who are enthusiastic about online marketing.

Research paper thumbnail of The relationship between risk taking propensity and demographic characteristic among MSEs in Malaysia

Micro-and Small Enterprises (MSEs) contribute significantly to economic development, and this cou... more Micro-and Small Enterprises (MSEs) contribute significantly to economic development, and this could be influenced by demographic factors and risk-taking propensity. This study assesses the relationship between risks-taking propensity and demographic characteristics of Malaysian MSEs owners. A stratified sample totalling 260 names and addresses was derived from the Small and Medium Industries Development Corporation (SME Corp). The Risk Attitudes Inventory (RAI) was used in the survey to measure entrepreneurial risk-taking propensity, which presented with 15 hypothetical situations. The questions were to stimulate reflection and thought about one's risk-taking style and beliefs. The scale that was used for the measurement of risk-taking propensity consisted of three levels: low, medium and high. The study concludes that there is no relationship between risk-taking propensity and business owners' demographic characteristics such as gender, business owners' age, education level and their business experience.

Research paper thumbnail of demographic characteristics differences and sales performance among night market traders in

The purpose of this study is to investigate the relationship between the different demographic ch... more The purpose of this study is to investigate the relationship between the different demographic characteristics and the sales performance among Night Market Traders in Malaysia. The study was conducted in the East Coast region of Peninsular Malaysia on night market traders. A total of 350 night market traders were interviewed. Demographic Characteristics considered were gender, age and education level and business experience. The study concludes that there are no significant differences between sales performance and business traders' demographic characteristics such as gender, age and education level but business experience do show significant difference.

Research paper thumbnail of The Effect of Motivation on Job Performance of State Government Employees in  Malaysia

The bulk of the earlier research on performance has been conducted in the area of job performance... more The bulk of the earlier research on performance has been conducted in the area of job performance. This
study is to investigate the relationship between motivations towards state government employees. Applying
similarity on the motivation in the earlier research on job performance, this study extends this research by
examining the relationships between overall job performance and motivation dimensions of and their job
performance. A positive relationship, as measured by possess annual salary progression, was found between
affiliation motivation and performance. The results suggest that affiliation motivation and job performance is
positively related. Conclusions, management strategies particularly can be formulated according to
motivation level of employees.

Research paper thumbnail of THE INFLUENCE OF SKILL LEVELS ON JOB PERFORMANCE OF PUBLIC SERVICE EMPLOYEES IN MALAYSIA

This study is to investigate the skill levels of the state government employees. The study propos... more This study is to investigate the skill levels of the state government employees. The study proposed two predictor
variables i.e. experiences and training perceptions associated with job performance. The questionnaire consisted
of five pages close-ended was designed to measure (1) experience, (2) training perceptions and (3) job
performance. Factors 1 to 2 are the independent variables and factor 3 is the dependant variable. The
questionnaires were then distributed to 150 excellent state government employees via their administrators. 135
sets were completed and used for data analysis- yielding a response rate of 90 per cent. The data solicited were
then analyzed using SPSS software where a correlation analysis was done to see whether there were
relationships between predictor variables and job performance. None of the predictor variable was found to have
positive relationships with the performance. This situation showed that skill levels of the employee have no
effect on their performance

Research paper thumbnail of Congregation Perception towards the Roles and Responsibilities of the Mosque Imams in Terengganu Malaysia

This paper attempted to review the congregants’ perception of the roles and responsibilities of I... more This paper attempted to review the congregants’ perception of the roles and responsibilities of Imam which rely on three dimensions: the official duties, the administration of the mosque and the community services. A comprehensive survey in the entire state of Terengganu has been outlined with several major goals; to identify the roles and responsibilities of an Imam, to analyses the perception of the roles and responsibilities of the Imam from the aspect of official duties, the administration of mosques, and also the community services.

Research paper thumbnail of The Effects of Personality Factors on Sales Performance of Takaful (Islamic  Insurance) Agents in Malaysia

Salesperson of insurance industry is considered as a role player in marketing and selling its pro... more Salesperson of insurance industry is considered as a role player in marketing and selling its products. However,
salespersons only contribute to a small growth for the industry which is 6.3% in terms of assets of the insurance
industry in Malaysia. The purpose of this study is to investigate the effects of personality attributes in determining
the sales performance of Takaful (Islamic insurance) agents. Three personality dimensions were used, i.e., selfefficacy, self-monitoring and locus of control and how these factors are related to sales performance. Using a
stratified random sampling, a sample of 289 respondents was selected to participate in the study. Two of the three
personality dimensions were found to be positively related to sales performance, i.e. self-efficacy and selfmonitoring, while locus of control was found to be inversely related to sales performance. As a conclusion, this
research shown that Takaful sales agents with high self-efficacy and self-monitoring attributes perform better in
their sales performance. Marketing implications were then discussed with specific reference to the aspects of
marketing strategies of Takaful products

Research paper thumbnail of Demographic Characteristics Differences of Risk Taking Propensity among Micro and Small Business Owners in Malaysia

ijbssnet.com

Abstract The purpose of this study is to investigate the differences between demographic characte... more Abstract The purpose of this study is to investigate the differences between demographic characteristics and level of risk taking propensity of Malaysian MSEs owners. The study was conducted in the East Coast on business owners of small and medium business ...

Research paper thumbnail of Strategic Information Systems Sophistication and Strategic Performances of Islamic Banks: The Role of User Information Systems Expertise

To date, the Islamic banking industry is very competitive. As a result many banks are using strat... more To date, the Islamic banking industry is very competitive. As a result many banks are using strategic tools such as information systems to reduce cost. The purpose of this paper are two folds: a) to determine whether strategic information systems sophistication leads to multiple strategic performances in terms of cost reduction and flexibility of operations in the case of Islamic Banks and b) to examine the mediating effect of user information systems expertise (UISE) on the relationship between strategic information system sophistication (SSIS) and strategic performance (SP). The study used self-administered questionnaires to the randomly selected executives of the Islamic banks in Terengganu, Malaysia. The study employed the Structural Equation Modeling (SEM) in AMOS 21.0. The study found the strategic information systems sophistication (SISS) has a positive effect on strategic performance of Islamic banks especially in terms of flexibility and cost reduction. The results also rev...

Research paper thumbnail of Perceptions of IT Knowledge among SMEs Operator in Malaysia

The perception of the importance of IT entrepreneurs plays a vital role in influencing the busine... more The perception of the importance of IT entrepreneurs plays a vital role in influencing the business performance. Positive perception of the importance of IT knowledge is a necessary approach in achieving and determining the adoption of the business marketing goals. This study was carried out to find out the IT knowledge among small and medium industries (SMIs) in Malaysia. The research has seen the perception of SMEs and their views on IT knowledge. The study involved 285 SME businesses throughout the state which are registered with SMIDEC using a random sampling method. A total of 102 (35.7%) questionnaires were used for this study. This study found that the respondents gave a positive perception of the IT knowledge among the small and medium industries and gave many benefits either directly or indirectly to their business. The findings of this study could be used by academicians to study importance of the IT knowledge among the small and medium industries and provide advisory service to SME entrepreneurs who are enthusiastic about online marketing.

Research paper thumbnail of The relationship between risk taking propensity and demographic characteristic among MSEs in Malaysia

Micro-and Small Enterprises (MSEs) contribute significantly to economic development, and this cou... more Micro-and Small Enterprises (MSEs) contribute significantly to economic development, and this could be influenced by demographic factors and risk-taking propensity. This study assesses the relationship between risks-taking propensity and demographic characteristics of Malaysian MSEs owners. A stratified sample totalling 260 names and addresses was derived from the Small and Medium Industries Development Corporation (SME Corp). The Risk Attitudes Inventory (RAI) was used in the survey to measure entrepreneurial risk-taking propensity, which presented with 15 hypothetical situations. The questions were to stimulate reflection and thought about one's risk-taking style and beliefs. The scale that was used for the measurement of risk-taking propensity consisted of three levels: low, medium and high. The study concludes that there is no relationship between risk-taking propensity and business owners' demographic characteristics such as gender, business owners' age, education level and their business experience.

Research paper thumbnail of demographic characteristics differences and sales performance among night market traders in

The purpose of this study is to investigate the relationship between the different demographic ch... more The purpose of this study is to investigate the relationship between the different demographic characteristics and the sales performance among Night Market Traders in Malaysia. The study was conducted in the East Coast region of Peninsular Malaysia on night market traders. A total of 350 night market traders were interviewed. Demographic Characteristics considered were gender, age and education level and business experience. The study concludes that there are no significant differences between sales performance and business traders' demographic characteristics such as gender, age and education level but business experience do show significant difference.

Research paper thumbnail of The Effect of Motivation on Job Performance of State Government Employees in  Malaysia

The bulk of the earlier research on performance has been conducted in the area of job performance... more The bulk of the earlier research on performance has been conducted in the area of job performance. This
study is to investigate the relationship between motivations towards state government employees. Applying
similarity on the motivation in the earlier research on job performance, this study extends this research by
examining the relationships between overall job performance and motivation dimensions of and their job
performance. A positive relationship, as measured by possess annual salary progression, was found between
affiliation motivation and performance. The results suggest that affiliation motivation and job performance is
positively related. Conclusions, management strategies particularly can be formulated according to
motivation level of employees.

Research paper thumbnail of THE INFLUENCE OF SKILL LEVELS ON JOB PERFORMANCE OF PUBLIC SERVICE EMPLOYEES IN MALAYSIA

This study is to investigate the skill levels of the state government employees. The study propos... more This study is to investigate the skill levels of the state government employees. The study proposed two predictor
variables i.e. experiences and training perceptions associated with job performance. The questionnaire consisted
of five pages close-ended was designed to measure (1) experience, (2) training perceptions and (3) job
performance. Factors 1 to 2 are the independent variables and factor 3 is the dependant variable. The
questionnaires were then distributed to 150 excellent state government employees via their administrators. 135
sets were completed and used for data analysis- yielding a response rate of 90 per cent. The data solicited were
then analyzed using SPSS software where a correlation analysis was done to see whether there were
relationships between predictor variables and job performance. None of the predictor variable was found to have
positive relationships with the performance. This situation showed that skill levels of the employee have no
effect on their performance

Research paper thumbnail of Congregation Perception towards the Roles and Responsibilities of the Mosque Imams in Terengganu Malaysia

This paper attempted to review the congregants’ perception of the roles and responsibilities of I... more This paper attempted to review the congregants’ perception of the roles and responsibilities of Imam which rely on three dimensions: the official duties, the administration of the mosque and the community services. A comprehensive survey in the entire state of Terengganu has been outlined with several major goals; to identify the roles and responsibilities of an Imam, to analyses the perception of the roles and responsibilities of the Imam from the aspect of official duties, the administration of mosques, and also the community services.

Research paper thumbnail of The Effects of Personality Factors on Sales Performance of Takaful (Islamic  Insurance) Agents in Malaysia

Salesperson of insurance industry is considered as a role player in marketing and selling its pro... more Salesperson of insurance industry is considered as a role player in marketing and selling its products. However,
salespersons only contribute to a small growth for the industry which is 6.3% in terms of assets of the insurance
industry in Malaysia. The purpose of this study is to investigate the effects of personality attributes in determining
the sales performance of Takaful (Islamic insurance) agents. Three personality dimensions were used, i.e., selfefficacy, self-monitoring and locus of control and how these factors are related to sales performance. Using a
stratified random sampling, a sample of 289 respondents was selected to participate in the study. Two of the three
personality dimensions were found to be positively related to sales performance, i.e. self-efficacy and selfmonitoring, while locus of control was found to be inversely related to sales performance. As a conclusion, this
research shown that Takaful sales agents with high self-efficacy and self-monitoring attributes perform better in
their sales performance. Marketing implications were then discussed with specific reference to the aspects of
marketing strategies of Takaful products

Research paper thumbnail of Demographic Characteristics Differences of Risk Taking Propensity among Micro and Small Business Owners in Malaysia

ijbssnet.com

Abstract The purpose of this study is to investigate the differences between demographic characte... more Abstract The purpose of this study is to investigate the differences between demographic characteristics and level of risk taking propensity of Malaysian MSEs owners. The study was conducted in the East Coast on business owners of small and medium business ...