Ethical reputation and value received: customer perceptions (original) (raw)

Impact of Ethical Sales Behavior, Quality and Image on Customer Satisfaction and Loyalty: Evidence from Retail Banking in Egypt

Ahmed Tolba

Banking & Insurance eJournal, 2015

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The influence of sellers’ ethical behaviour on customer’s loyalty, satisfaction and trust

Saeed Sadeghi Boroujerdi

Spanish Journal of Marketing - ESIC

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INVESTIGATE THE SIMULTANEOUS IMPACT OF BUSINESS ETHICS AND RELATIONSHIP QUALITY ON CUSTOMER LOYALTY; CASE STUDY: IRANIAN AGRICULTURAL BANK CUSTOMERS

Mohammad Amir Arab, Seyed Mosa Tabatabaee

Faculty of Business Economics and Entrepreneurship,Belgrade,Serbia, 2017

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Does having an ethical brand matter? The influence of consumer perceived ethicality on trust, affect and loyalty

Oriol Iglesias, Joan Manuel Batista-Foguet

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A STUDY ON THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION, BUSINESS ETHICS AND CERTAIN RELATED VARIABLES

Sulphey M M

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Corporate social responsibility as a determinant of consumer loyalty: An examination of ethical standard, satisfaction, and trust

FLORENCE CHEPTUM

Journal of Business Research, 2017

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Does Ethical Image Build Equity in Corporate Services Brands? The Influence of Customer Perceived Ethicality on Affect, Perceived Quality, and Equity

Stefan Markovic, Vicenta Sierra, Oriol Iglesias

journal of business ethics, 2015

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ANALYZING THE ROLE OF ETHICAL BUSINESS PRACTICES IN BUILDING CONSUMER TRUST AND LONG-TERM BRAND LOYALTY: LEVERAGING CORPORATE ETHICS AS A COMPETITIVE ADVANTAGE

Prof. Dr. MBONIGABA Celestin

Indo American Journal of Multidisciplinary Research and Review (IAJMRR), 2024

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The Impact of Ethical Considerations in Purchase Behavior: a propaedeutic to further research

Steven Do

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How does the Perceived Ethicality of Corporate Services Brands Influence Loyalty and Positive Word-of-Mouth? Analyzing the Roles of Empathy, Affective Commitment, and Perceived Quality

Vicenta Sierra

J Bus Ethics, 2015

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Relationship outcomes of perceived ethical sales behavior: the customer's perspective

Salvador de Maya

Journal of Business Research, 2005

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Influence of customer value orientation, brand value, and business ethics level on organizational performance

RBGN Revista Brasileira de Gestão de Negócios, Leslier Valenzuela-Fernández

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Ethics and Customer Loyalty: Some Insights into Online Retailing Services

Meena Rambocas

2011

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Examining impacts of the salesperson's ethical behavior on the customer's satisfaction, trust and commitment

Ridho Nugroho

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Marketing Ethics and Relationship Marketing - An Empirical Study that Measure the Effect of Ethics Practices Application on Maintaining Relationships with Customers

Anu Vij

International Business Research, 2016

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Commentary Essay on ‘Exploring Origins of Ethical Company / Brand Perceptions – A Consumer Perspective of Corporate Ethics’,” Journal of Business Research

Deborah Cohn

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Ethical perceptions: Do they differentiate in respect to demographics, impact satisfaction and subsequent word of mouth?

Okan Veli ŞAFAKLI

African Journal of Business Management, 2011

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The Role of Ethics, Trust, and Shared Values in the Creation of Loyalty: Empirical Evidence from the Moroccan University™

ZAKARIA NEJJARI

2020

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Effect of Corporate Social Ethical Responsibility on Customer Loyalty: A Survey of Telecommunication Firms in Uasin Gi shu County, Kenya

American Journal

American Based Research Journal, 2019

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Relationship Between an Organization Evaluated as Being Socially Responsible and the Satisfaction, Trust and Loyalty of its Clients

Énio M Massingue

Australian Journal of Basic and Applied Sciences

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Effect of Business Ethics and Product Offering on Customer Loyalty in The Disruption Age: An Analysis of The Banking Sector in Bangladesh

Dr. BM Sajjad Hossain

AIUB Journal of Business and Economics, 2024

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RETRACTED: The Role of 'Ethical Brand' and Its Effects on Company Reputation

Sulaiman ali

Administration and Management Review, 2010

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Corporate Ethics and Corporate Social Responsibility in Reinforcing Consumers Bonding

vincent aryanto

International Journal of Technoethics, 2016

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Investigating the relationship between professional ethics of sellers and customer loyalty: Case Study of Pasargad Insurance of Hamadan Province, Iran

Journal ijmr.net.in(UGC Approved)

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Validating Antecedent Factors Affecting Ethical Purchase Behavior: Comparing the Effect of Customer Citizenship versus Corporate Citizenship

Wonsik Jung

Sustainability

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Employees Ethical Behaviour and its Effect on Customer Satisfaction and Retention: An Empirical Study on Multinational Fast Food Restaurants in Malaysia

Zubair Hassan

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Ethics as a customer perceived value driver in the context of online retailing

Gungor Hacioglu

2010

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The Role of Marketing Ethics in Ensuring Clients' Satisfaction

murad ahmed

Spring 2023

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