Teleworking During the COVID-19 Pandemic: Determining Factors of Perceived Work Productivity, Job Performance, and Satisfaction (original) (raw)
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Frontiers in Psychology
Organisations have implemented intensive home-based teleworking in response to global COVID-19 lockdowns and other pandemic-related restrictions. Financial pressures are driving organisations to continue intensive teleworking after the pandemic. Understanding employees’ teleworking inclinations post COVID-19, and how these inclinations are influenced by different factors, is important to ensure any future, more permanent changes to teleworking policies are sustainable for both employees and organisations. This study, therefore, investigated the relationships between the context of home-based teleworking during the pandemic (pandemic-teleworking conditions), productivity perceptions during home-based teleworking, and employees’ future teleworking inclinations (FTI) beyond the pandemic. Specifically, the study examined whether pandemic-teleworking conditions related to the job, and the physical and social environments at home, influenced employees’ FTI, and if perceptions of improved ...
Teleworking in times of a pandemic: An applied study of industrial companies
Frontiers in Psychology
The purpose of this study is to determine the effect of teleworking on self-reported job satisfaction and workers’ productivity in the context of the COVID-19 pandemic. A survey was administered to 331 teleworkers belonging to industrial companies, whose data were analyzed with a PLS-SEM structural equation model. The results indicate that communication with coworkers, time spent teleworking, and workplace suitability positively affect self-reported productivity, while trust on the part of supervisors and workplace suitability positively affect job satisfaction. On the other hand, work-family conflict negatively affects job satisfaction and self-reported productivity, whereas communication with coworkers, support from supervisor and time spent teleworking have no significant effect on job satisfaction. This study provides relevant information for industrial organizations to improve the job-satisfaction and productivity in large scaled teleworking contexts, as should have been implem...
The Effect of Teleworking on Working Adult’s Job Satisfaction During COVID-19 Pandemic
Advances in economics, business and management research, 2022
Many companies have adapted digital technology to continue their businesses during the enforcement of movement control order due to the COVID-19 pandemic. The main objective of this research was to examine the effect of teleworking on working adult's job satisfaction during COVID-19 pandemic. There were four independent variables which were communication satisfaction, intrinsic motivation, organisational social support and psychological strain were being tested on the job satisfaction which act as the dependent variable of this study. This research is mainly concern on working adults whose range between 18 to 60 years old. Convenience sampling method has been employed in this study. The response rate of this study is 92.54% where 186 respondents who have experienced of teleworking during the COVID-19 pandemic have answered the questionnaire of this study. The collected data were entered into SPSS version 26 and then tested using Partial Least Square Structural Equation Modelling (PLS-SEM 3.3.3). The analysis result concluded that only communication satisfaction and intrinsic motivation showed significant effect towards job satisfaction among working adults during the COVID-19 pandemic. Government bodies and employer will benefit from the findings of this research to know the needs and wants of their employees.
Общество и инновации
This paper examines the impact of teleworking on employees’ labour productivity and the entity`s management in the condition of global pandemic Covid-19 in Uzbekistan. The epidemiological and dynamic nature of the Covid-19 crisis in which organizations have to adopt a work-from-home policy made this investigation very necessary. When the issue is explained more broadly, this empirical research investigates two significant aspects about teleworking process in organizations in the period of lockdown in Uzbekistan. First, teleworking positively affects employee’ labour productivity and the effectiveness of the entity, and the second teleworking complicates the management activities and affects negatively the socio-emotional environment in the work team. The objectives of the study are to identify whether the process of telework affects positively or negatively the organization’s current labour processes and propose multiple recommendations regarding to improve the telework mechanism fo...
Benefits and Challenges of Telework During The Covid-19 Pandemic
International Research Journal of Business Studies, 2021
During the Covid-19 pandemic, the term work from home (WFH) has been introduced to refer to a work arrangement in which individual can complete their duties while they are at home. While most flexible work arrangements are a preference, work from home is mandatory. Therefore, the impact of WFH during the Covid-19 pandemic needs to be studied. The total respondent of this study is 337 employees, who are works at home during the pandemic. The results showed that the three main benefits employees might gain during WFH are flexibility, more time with family, and less travel time. On the other side, employees struggle to balance their personal and work life, access to websites or software, and limited devices and workspace. Most of the companies are not ready for the WFH scheme though some of them gave support to employees (e.g., quota subsidy). This research gave some essential suggestions for HR managers in designing remote work for the future.
International Journal of Trade and Commerce-IIARTC, 2020
Purpose-This study has investigated how professionals are collaborating online working from home (WFH) during COVID-19 pandemic in Bangladesh. Various aspects of this shift in working culture have been examined like employee satisfaction levels, challenges related to telecommuting and perceived productivity of working remotely during the COVID-19 outbreak situation. Design/methodology/approach-This study has employed an exploratory research design. The study has obtained secondary data from various articles published in journals and conference proceedings, books, news media, website etc. and primary data via an online survey using a set of a semi-structured questionnaire. Convenience sampling technique has been used to choose a sample of professionals working from home (WFH) during the COVID-19 pandemic (n=100). Both sample selection and survey administration have been done through social media messaging services owing to strict lockdown measures. Findings-All in all, the results ha...
Background: Telework satisfaction is a Public Health concern, intensified by the COVID-19 pandemic, and its determinant factors may be related with the negative health effects of teleworking. However, there is still little research exploring this issue. This study aimed to characterize telework during the first wave of the COVID-19 epidemic in Portugal and to identify the major predictors of telework satisfaction. Methods: This is a cross-sectional study aimed at all teleworkers working in Portugal, during the first wave of the COVID-19 epidemic. Data were collected through a Google Forms platform online questionnaire distributed by a snowball method on social networks. Descriptive statistics included crude and relative frequency data. The associations between sociodemographic characteristics, self-perceived health, organization of working time, concentration at work, work-life balance, work disconnection, working conditions, and organizational demands (flexibility and organizational trust based on E-work Life Scale) with telework satisfaction were estimated through logistic regression. Results: This study included 1004 participants. Teleworkers satisfaction levels were high (69%). Better concentration at work (OR = 1.54; 95%CI 1.01-2.34); the satisfaction with the balance between work life and extra work when teleworking (OR = 1.79; 95%CI 1.17-2.74); and higher work flexibility (OR = 2.26; 95%CI 1.46-3.49) were good predictors of greater levels of satisfaction with telework. However, its major predictors were the company's trust in teleworkers (OR = 4.50; 95%CI 2.89-7.02) and feeling good in the workspace at home (OR = 3.72; 95%CI 1.46-9.49). Conclusions: Our findings point that work environment and organizational culture play a crucial role in affecting telework satisfaction. More studies are needed to monitor telework satisfaction and its effects on physical and mental health, so that Public and Occupational Health (and Safety) can be able to identify and implement the best interventions that allow promoting individual health and foster a healthy work environment for teleworkers.
A Qualitative and Longitudinal Study on the Impact of Telework in Times of COVID-19
Sustainability
Mandatory teleworking has become a major tool of public authorities for mitigating the spread of COVID-19 when work activity allows it. A lexical and morphosyntactic analysis was performed with 22 employees interviewed at home by phone on two occasions during and after a national lockdown (April 2020 and March 2021). The results indicate that the organizational changes initially implemented became sustainable and highlight a change in work practices. Changes in working time structure were observed and led to a feeling of intensification and/or increase in working hours. The preservation of the professional bond through informal exchanges required a deliberate communicative effort. The lack of face-to-face social relations deprived employees of both their usual ways of working and the meaning they found in them. Finally, the continuation of the health crisis (phase 2) and the multiple reorganizations generated a decrease in wellbeing (mental wear and tear). Employees feared that the ...
Employees’ Job Satisfaction and Performance through Working from Home during the Pandemic Lockdown
2020
The pandemic lockdown provided the impetus for working from home or telework. The survey objective was to gauge the employees' job satisfaction and performance while working from home. Responses from 503 (80.9%) administrative staff from Universiti Teknologi MARA Cawangan Selangor, Malaysia, were analyzed. The findings indicated that 87.1% were satisfied with working from home; however, the work performance, measured through the availability of ICT peripherals, showed a dismaying 53.7%. The implications from the findings require university administrators to reassess the policy for working from home, that is, only employees with adequate ICT equipment can be allowed to telework. Keywords: work from home, telework, job satisfaction, work performance eISSN: 2398-4287© 2020. The Authors. Published for AMER ABRA cE-Bsby e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–revi...
COVID-19 Induced Teleworking and Future Expectations: A Systematic Review
International Journal of Business and Management
COVID-19 pandemic crisis has brought extraordinary changes to almost all human activities. This unfamiliar situation has affected, among others, the working conditions, under which employees should keep doing their job while protecting themselves and preventing the coronavirus from spreading. As a result, working from home has been considered as a topic of high interest, and a number of empirical studies have been conducted aiming at investigating its impact on contemporary companies, organizations and their employees. The focus of this research is on the employee profile and type of organization, as well as on other factors and conditions that influence the adoption of teleworking policies. Therefore, the scope of the systematic review paper is to analyze and present the factors affecting COVID-19 induced teleworking, the perceived benefits and obstacles of this situation to employees and their firms, as well as the determinants that impact pandemic induced teleworking adjustment a...