Internet-based groupware for user participation in product development (original) (raw)

Collaborative Development of Groupware Applications

2004

Groupware aimed at coordinating the actions of people is faced with a dilemma. In order to support a group at work, the groupware must be configured into applications that accurately reflect how the group works. Yet, organizations are constantly changing both their structure and the way they work, leaving the groupware application inaccurate, or at least out of date. Implementers of groupware applications are finding that the cost of implementation comes not from the hardware or the software, but the effort needed to capture and codify their organizational processes, and then to maintain the applications to keep them up to date. This paper explores how the implementation of groupware is a collaborative activity. Methods to define processes, such as BPR, are group activities. A powerful way to solve this is to develop the groupware applications collaboratively. In a sense, this is groupware to help in the development of groupware. Four key capabilities are described that are needed t...

Choosing Groupware Tools and Elicitation Techniques According to Stakeholders’ Features

Enterprise Information Systems VII

The set of groupware tools used during a distributed development process is usually chosen by taking into account predetermined business politics, managers' personal preferences, or people in charge of the project. However, perhaps the chosen groupware tools are not the most appropriate for all the group members and it is possible that some of them would not be completely comfortable with them. To avoid this situation we have built a model and its supporting prototype tool which, based on techniques from psychology, suggests an appropriate set of groupware tools and elicitation techniques according to stakeholders' preferences.

Introduction to Special Issue on Evolving Use of Groupware

Computer Supported Cooperative Work (CSCW), 2003

More often than not, users appear to use groupware in another way than the groupware designers intended or IT departments expected. Users tend to 're-invent' the technology by developing novel uses, giving rise to what we call 'the evolving use of technology'. This innovative use of groupware in time leads to changed and changing work processes and individual working practices change (

CIAM: A Methodology for the Development of Groupware User Interfaces

Journal of Universal Computer Science, 2008

The design of the groupware systems is a progressively extended task, which is difficult to tackle. There are not proposals to support the joint modeling of collaborative and interactive issues of this kind of systems, that is, proposals that allow designing the presentation layer of these applications. In order to solve this lack we propose a methodological approach, based on a set of notations of both a graphical and a textual nature.

Groupware: a strategic analysis and implementation

Industrial Management & Data Systems, 1999

The term groupware is widely used but not clearly defined. Owing to ongoing rapid developments, a consistent definition of the term has proved elusive. However, there is a good reason to view groupware as a technology that addresses the vast areas of collaboration, human‐computer interaction, and human‐human interaction through digital media to bring substantial improvement and transformation to organizations. This paper analyzes the definitions, implementation, and management of groupware. The focus is on the strategic considerations rather than technical solutions. Factors that contribute to the future development of groupware are also discussed.

Groupware comes to the Internet: Charting a new world

ACM Sigmis Database, 1999

Early experiences with Web-based groupware point to new collaboration opportunities within and between organizations. We report the results of a study of more than 100 organizations that have used Web-based groupware to understand better how they are using it and what advantages and disadvantages they have experienced. We then use these data to develop a framework for analyzing and assessing the fit of groupware systems to organizational needs. We close with a discussion of the evolution and future of groupware.

IKUMI: A groupware development support system with visual environment

Lecture Notes in Computer Science, 1994

IKUMI is a groupware development support system, which is based on MEGUMI, the e-mail platform, developed by the authors. IKUMI provides the workflow feature, including body-less mail for synchronizing activities (beacon messages), visually defining of branching conditions, and cooperation between e-mail and realtime groupware. With IKUMI, end-users can easily and dynamically define relatively simple cooperative work with workflow, and system engineers are able to embed groupware functions into applications at low cost. * {tarumi,tabuchi,yoshifu } @obp.cl.nec.co.jp

Groupware research and technology issues with application to software process management

Systems, Man and …, 1991

Technology for actively supporting groups of collaborating users is currently being applied to many kinds of cooperative work activities. The paper presents the following: 1) the authors' definition of groupware, 2) a conceptual framework in which to examine research issues, and 3) high-level groupware research issues within this framework. One potentially fertile area of application for such technologies is the problem of software process management. Software process means one of the teamwork, cooperation, coordination, and communication activities that occur within and across groups and organizations of persons throughout the life of software projects, including processes that occur under the broad categories of proposal writing, software engineering, development, and maintenance. This application domain contains a number of research issues and technology problems in such areas as communication, distribution, concurrence control, and human-computer interface design. The research areas needed for groupware to facilitate software processes are described. Issues are described for researchers in the field to address and for future users to be aware of when they decide which systems to purchase. The directions of our research in extensible groupware tools at the Lockheed Software Technology Center are presented in the conclusion.

Toward a taxonomy of groupware technologies

2008

Abstract. The rise of the global marketplace and the advancing of the World Wide Web have given impetus to rapid advances in groupware. Hundreds of products now exist in the groupware marketplace, and more appear monthly.

Groupware comes to the Internet

ACM SIGMIS Database, 1999

Early experiences with Web-based groupware point to new collaboration opportunities within and between organizations. We report the results of a study of more than 100 organizations that have used Web-based groupware to understand better how they are using it and what advantages and disadvantages they have experienced. We then use these data to develop a framework for analyzing and assessing