Groupware: a strategic analysis and implementation (original) (raw)
Groupware in Practice: An Interpretation of Work Experience
1990
Observers have identified a potential for major improvements in organizational productivity made possible through the use of personal computers serving as a means to link people into task-oriented teams. The study we conducted, given in overview form here, offers an early examination of how people are using personal computers for such electronic exchanges via networking. Our interviews of 223 people who were using several "groupware " systems in a sample of 25 enterprises indicate how they employ these software tools to support their group work. We conclude that complex interactions of social and technical factors affect the use of groupware systems in organizations. We outline issues which both the developers of systems and the managers implementing groupware systems must understand in order to facilitate the design, introduction, and use of these systems. Acknowledgements: The authors wish to acknowledge the many individuals who agreed to be interviewed, and interacted w...
Implementation of Groupware Technology in a Large Distributed Organization-Lessons Learned
2003
This paper deals with implementation of groupware technology. Based upon an extensive empirical study of the introduction and use of a groupware application – Lotus QuickPlaceTM – in a large Scandinavian financial organization we discuss implementation issues of groupware. Lotus QuickPlace was introduced to support collaboration between geographically dispersed organizational units and groups working together in a newly merged company (called Summa in this paper).
Groupware comes to the Internet: Charting a new world
ACM Sigmis Database, 1999
Early experiences with Web-based groupware point to new collaboration opportunities within and between organizations. We report the results of a study of more than 100 organizations that have used Web-based groupware to understand better how they are using it and what advantages and disadvantages they have experienced. We then use these data to develop a framework for analyzing and assessing the fit of groupware systems to organizational needs. We close with a discussion of the evolution and future of groupware.
GROUPWARE - Modern information managerial method
The notion groupware contents the information technologies that facilitate the team work and that are intended for communication, collaboration, coordination within the organization. Having as base software routines for teamwork, the groupware technology has many applications in the management process of the organization. The notion groupware refers to a special class of web packages connected to a network of personal computers: email, chat, video IP, newsgroups, etc. The studies from the literature consider the groupware as a class of software programs that facilitate the coordination, the communication and the cooperation within the member of a group. As in marketing the marketing-mix is known as the “4P”, in the area of groupware its characteristics are known as the “3C”: communication within the group; coordination among the members of the group; collaboration among the members of the group. From the groupware software those with relevance for the managerial activity are: electr...
Evolution of Groupware: A Boon for Business in Group Environment
1. Introduction Business is a set of complex activities which is performed by coordinating the tasks of different persons of the same group or people of different groups. The intelligent execution of business needs accurate and timely information for decision making. Business activities involve meeting, discussion, scheduling of tasks, communication, managing work flow etc. There is traditional way of doing these activities in business which is time consuming and in situations where members are situated at different locations cannot be performed. Information Technology has extended its help and support in doing these complex activities efficiently and always possible even when people are not physically available at the central place of execution or at the time of execution of the particular activity. Groupware is the term used to denote a type of software that supports group tasks. The commercially available Groupware are the set of software tools having capability to support many group activities. Our research reveals that the Lotus Notes was the first commercially available groupware. Today, we have large number of groupware and some of them are available as open source. The application of Groupware in group environment has improved the quality of group tasks in terms of time saving, efficiency, effective communication and coordination. The present paper is an effort to trace the evolution of groupware and its early use in group work environment. This paper includes defining the Groupware (the digital collaborative tool), evolution of various tools, Groupware as part of CSCW (Computer Supported Cooperative Work) research, Scope of Groupware current status of groupware in groupware, findings and suggestions. Literature has been reviewed to find the initial efforts that has resulted in development of groupware technology. The paper tried to scan the literature to reveal the process of development in the technology and its application in business process improvement. Important tools of groupware have evolved over the years to meet the increasing requirement in group work environment.
Introduction to Special Issue on Evolving Use of Groupware
Computer Supported Cooperative Work (CSCW), 2003
More often than not, users appear to use groupware in another way than the groupware designers intended or IT departments expected. Users tend to 're-invent' the technology by developing novel uses, giving rise to what we call 'the evolving use of technology'. This innovative use of groupware in time leads to changed and changing work processes and individual working practices change (
Strategies for Interweaving Groupware and Organizational Structure
Many authors contend that realizing benefits of new information technologies requires adjusting such technologies to fit with the organization's context or, alternatively, they suggest adjusting organizational practices to accord with the new technologies (Rifkin, 1995). However, Orlikowski and Yates (2006) pointed out that the ways these prescriptions are applied in practice are yet ill defined. Our research yields practice-based suggestions for developing groupware, organizational processes, procedures, and organizational culture needed for successful implementation of information technology.
Groupware: A Tool for Interpersonal Computing
1993
Computer networks have provided a foundation for interpersonal computing, and new tools are emerging, the centerpiece of which is called "groupware." Groupware technology is reviewed, and the theoretical framework that will underlie interpersonal collaborative computing is discussed. Groupware can consist of hardware, software, services, and support. It utilizes networking, communications, concurrent processing, and windowing environments. It creates a shared work space for dynamic collaboration in a work group over space and time constraints. The collaboration that it provides also opens many problems that must be addressed in the implementation of groupware in organizations. (Contains 7 references.) (SLD)
2013 7th IEEE International Conference on Digital Ecosystems and Technologies (DEST), 2013
The current work environment is moving from monolithic, heavyweight cooperative systems to a more lightweight digital ecosystem with a tremendous choice of available systems. Big enterprise information systems compete with small specialized tools, which are not feature rich, but concentrate on one cooperation scenario they solve. We can observe that employees are moving their cooperation outside of the system and incorporate lightweight tools. This paper aims to have a fresh look at collaboration techniques and how a current groupware system is used nowadays. Therefore the paper describes the experiences and observations from several academic and commercial projects to inform the design of future collaborative environment.