Internet retailing: the past, the present and the future (original) (raw)

Internet retailing: enablers, limiters and market consequences

Journal of Business Research, 2004

Despite a tremendous and enthusiastic reception for Internet retailing in the last few years, this new channel has not performed as anticipated, nor has its acceptance been as pervasive as originally expected. This paper details the many inherent structural and functional weaknesses of Internet retailing. Various strategies designed to improve the performance of e-tailers are explored. D

A Literature Review on the Studies of Internet Retailing Management

This paper reviewed the studies of Internet retailing management. It found that, in general, most of the papers on the topic took focus on Internet retailing strategy and online merchandise management. Specifically, it drawn following conclusions: First, there were six major incentives for firms to adopt Internet retailing, including improving internal communication, improving operational efficiency, facing competition, enhancing customer services, reaching out to a wider audience, and improving relations with suppliers. Second, cost of Internet trading and consumer preference were negatively, while status of Internet retailing strategy, technology capability, Internet communication preference, Internet marketplace, and market development opportunity were positively, affect firms to adopt Internet retailing. Third, market positioning, business model, estimation of the market size, Internet-based innovative application, and strong brand of website were the key factors for the success of an online retailing website. Fourth, cross-channel conflict might be reduced by reconstructing the business process or adjusting the pricing strategy, while Internet retailing inventory might be improved by firms' zero inventory policy, in-stock inventory policy, and dynamic inventory policy. Finally, a firm's quality of logistics and delivery could be increased by high-value-package strategy and emergency transshipments. Implications of these conclusions were suggested.

New perspectives in internet retailing: a review and strategic critique of the field

International Journal of Retail & Distribution Management, 2006

The primary aim of this paper is to critically review the literature that explicitly addresses the adoption and application of Internet technologies, by retailers, for the promotion and sale of merchanidise. In particular, this study seeks to present a holistic and critical review of what is currently known, in order to help establish the gaps that will need to be addressed in future research studies.

Reshaping of the retail environment due to internet as a global competitor

SHS Web of Conferences

According to statistics, the number of Slovaks who shop over the Internet is increasing year by year. Compared to the surrounding countries, Slovaks are clearly the leaders in online shopping. Increasing popularity of customers in online shopping leads to a significant decline in number of retail stores. This is a consequence of global technological change. However, businesses and especially retailers themselves can benefit from technological advances in this case as well. All you have to do is choose the right marketing tool. Such tools are undoubtedly the tools of proximity marketing that are used as a communication channel in retail stores. In this paper, we focus on proximity marketing tools that provide a means of creating a personal relationship between a customer and a vendor at the time of physical purchase by a customer in a store. Its aim is to support and increase sales in retail stores, increase consumer satisfaction and build a positive brand image. The aim of the paper...

E-Retailing Challenges and Opportunities in the Global Marketplace

E-tailing has a dynamic ecosystem different from traditional retailing. To the best of our knowledge, there are few case studies scientifically grounded yet practical. Nonetheless, this is the authors' goal with this book chapter. A case study of China's e-tailing is needed because China is the largest emerging market as well as the largest e-retailing market in the world. Moreover, e-tailing provides one of the most effective ways for foreign retailers to enter China's impressive retail market. This case study will explore the underlying reasons for the success of China's e-tailing market by investigating the elements of China's e-tailing ecosystem. This study will further investigate the major players in China's e-tailing market, with a focus on the Alibaba Group, China's largest e-tailing company. This study will address Alibaba's e-tailing strategies and practices by comparing Alibaba and its major domestic and global competitors (e.g., Amazon).

Electronic Retailing in Australia: A Review of Australia’s Top 20 Retailers

2010

Electronic retailing is redefining the way retailers have been conducting business by paving way to reach a global audience. Successful electronic retailing is dependant upon all aspects of the shopping experience, including the usability of the retailers' website. This paper outlines the state of electronic retailing and gives an overview of Internet adoption in Australia and its use for online shopping. Opportunities and challenges of electronic retailing have been drawn from the extant literature on electronic retailing. An analysis of the usability of Australia's top twenty retailers' website has been carried out and factors relating to navigation, searchability, purchasing, layout and visual clarity, information content and others pertaining to online web browsers support and the usage of cookies have been assessed. Currently even if online retailing accounts for a small percentage of aggregate sales, it can be predicted that electronic retailing will only continue to grow significantly in the future.

E-retailing in India: Opportunities and Challenges

E-retailing or online is growing at faster pace in India. It has witnessed steady growth of 50-60 % over the years. E-retailing accounts for 10 % of e-commerce activities in India. Even though there are growth prospects for online retail in India we have challenges which need to be addressed. The article focuses on the opportunities and challenges for online retailers in Indian business environment.

E-commerce and the retail process: a review

Journal of Retailing and Consumer Services, 2003

Views abound on the impact of the Internet and e-commerce on traditional forms of retailing. Scenarios range from on the one hand, the almost total devastation of existing physical retailing to, on the other, limited if any impact upon ''real'' retailing.

Challenges Faced By Retailers Due To Growth In Online Shopping

2018

Online shopping has been increasing in India. Most of the people prefer to shop online rather than purchasing from the physical stores. Online shopping sites offers pool of services, discounts to their customers which attract the customers. There are many online shopping sites available which gives products with much cheaper price than the price at retail stores. Sudden popularity and shift of customer preference from physical to virtual stores has opened up huge challenges and problems to the number of small retailers in the country. Small retailers now have to adopt new strategies to compete with the virtual stores.