Determinant Factors in Adopting Mobile Technology-based Services by Academic Librarians (original) (raw)

Investigating the Acceptance of Mobile Library Applications with an Extended Technology Acceptance Model (TAM)

Computers & Education, 2019

Mobile applications are getting a great deal of interest among researchers due to their proliferation and pervasiveness, especially in the context of digital libraries of educational institutes. However, their low acceptance and usage are observed, hence, in-depth investigations are required in order to understand the factors behind low acceptance and intention to use mobile library application (MLA). Therefore, the aim of this work is to empirically explore the acceptance of MLA with a proposed model that is evolved from the technology acceptance model (TAM). The study objects to deliver empirical provision on acceptance of MLA. A self-administrated cross-sectional survey-based study was conducted to gather data from 340 users of MLA. Structural equation model (SEM) with an analysis of moment structure (AMOS) software was conducted to examine quantitative data. Results revealed that perceived usefulness and perceived ease of use are direct significant predictors with the intention to use MLA whereas system quality and habit are the influencing factors toward the usage intention of MLA. The findings help as a guide for effective decision in the design and development of MLA. Further, the outcomes can be utilized in the resource allocation process for ensuring the success of the library's vision and mission.

Intention to Adopt Mobile Applications Services: A Study Among Pakistani Academic Librarians

, b Library Officer, Institute of Strategic Studies Islamabad (ISSI) , Pakistan Not much is really known to what extend academic librarians in Pakistan are interested in adopting and embracing mobile application for enhancing their services and work performance. In addition, little is also known about the factors that may shape or influence their behaviour with regards to mobile application services. Against this background, a study was undertaken with the aim of examining the behavioural intention of adopting mobile application services in the context of academic librarians in Pakistan. A research model was developed based on the Unified Theory of Acceptance and Use of Technology (UTAUT) model. Five constructs, namely performance expectancy, effort expectancy, perceived credibility, facilitating conditions and social influence were hypothesised to have significant relationship with intention to adopt mobile applications. Using a survey research methodology, data was collected from 212 academic librarians in Pakistan. The results revealed that performance expectancy, effort expectancy and facilitating conditions were significant in determining behavioural intention. The findings have contributed significantly to the body of knowledge from several perspectives, namely theoretical, managerial and practical.

Factors Affecting Acceptance of Mobile Library Applications: Structural Equation Model

DE GRUYTER, 2018

Acceptance and intention to use mobile applications in a library context is attracting a great deal of interest in education field. A sparse amount of research was conducted in mobile library applications (MLA) previously, investigating the influential factors of intention to use MLA. Research here aims to provide empirical support on acceptance of MLA, library access through mobile applications, with the model developed by taking a technology acceptance model (TAM) in MLA context by adding perceived mobility value, system accessibility and satisfaction for investigating the influence on behavioural intention to use MLA. A self-administrated cross-sectional survey was conducted to collect data from 321 users of MLA in the COMSATS Institute of Information Technology (CIIT) in Islamabad, while a structural equation model (SEM) using analysis of moment structure (AMOS) software was used for examining quantitative data. Results revealed that satisfaction and perceived ease of use are direct significant predictors of intention to use MLA, whereas system accessibility was influenced by the perceived ease of use. However, the perceived mobility value shows a weak effect on intention to use MLA in terms of perceived usefulness. Results serve as a guide for effective decision-making in development and resource allocation to ensure the success of the library's vision and mission.

Assessing Adoption and Implementation of Mobile Technology-Based Library Services in Academic Libraries

International Journal of Innovative Technology and Exploring Engineering (IJITEE), 2020

Mobile Technologies (m-tech) have been embraced by stakeholders of academic libraries globally in recent times as a medium that can offer convenient library services to library patrons. This study was to ascertain the potentials of adopting and implementing m-tech based library services in academic libraries in Ghana. The study was a descriptive survey and the mixed-method approach was used. The major findings were that there were a strong awareness and deep appreciation for the use of m-tech library services among library management and students, however, m-tech based library services have not been implemented in the libraries due to diverse reasons. These include inadequate ICT infrastructure, skills gap as a result of lack of training, lack of policy framework for the adoption of the technology and clearing the hurdle of convincing university management to accept the technology. As a result, it was recommended that the libraries need to invest more in ICT infrastructure specifically m-tech infrastructure and build on their human resource base through recruitment and professional training on emerging technologies

Factors Affecting Towards Technology Acceptance Behavior among University Library Practitioners of Lahore

International Journal of Information Management Science, 2017

Abstract: The main objectives of this study were to know the factors supporting librarians’ attitudes in the adoption of technology and the impact of IT on libraries and librarians’ working behaviours. The study was conducted in three phases. Firstly, relevant literature was reviewed and data collection tool was developed. The population of the study was professional library staff working in the university libraries of Lahore. The response rate was 76% due to serious efforts of the researcher. Secondly, gathered data were analyzed through SPSS Version 24.0 and conclusions were drawn. In the final phase, recommendations were drawn along with discussion. Findings of the study show that Information Technology has brought a positive impact in the libraries and the lives of library practitioners. IT has raised the standard of libraries and the image of library professionals. Computer literacy is very supportive in the successful application of information technologies in the libraries. Factor of personal interest is very fruitful for implementing emerging information technologies in the libraries. Sufficient budget and participation in IT-related training workshops prove very helpful in the successful application of information technologies in the libraries Findings and recommendations of this study can be a helpful source for library practitioners, HEC Pakistan, policy makers and decision making bodies for increasing positivity in library professionals’ attitude towards the implementation of emerging technologies in the libraries. Key Words: Factors Supporting IT Behavior, Impact of IT on libraries and librarians, University librarians-Pakistan

Technology Acceptance Models and Theories in Library and Information Science Research

2019

There is a growing interest of studying technology implementation, acceptance, and adoption as there are a lot of new innovations regarding potential technologies that can be implemented in information institutions. This study tries to explore the application of theories and models of acceptance models in library and information science research. This study employs a systematic literature review to discuss the historical development of theories and models of technological acceptance and their potential use in the library and information science research. Models and theories of acceptance models have been continuously developed to accommodate reasons explaining users would accept and adopt new systems and technologies. Through this study, we understand that the technology acceptance models and theories are useful to understand how users perceive the new technology and information systems. Through acceptance models and theories, we can formulate reasons the tendency towards either acceptance or rejection of new systems and technologies. Acceptance models and theories are highly relevant in information science to understand issues of the acceptance of the new technologies and systems in information institutions.

Management Preparedness towards the Implementation of Mobile Technology Library Services in Academic Libraries

Library Philosophy and Practice (e-journal). 3967, 2020

Despite the growing usage of mobile devices and the availability of mobile broadband and WIFI internet almost everywhere in the academic libraries of developing countries, academic libraries in Ghana are yet to fully exploit this opportunity and provide mobile technology (m-tech) based library services. This study thus set to assess the preparedness’ of library management towards the implementation of m-tech library services in academic libraries in Ghana. The study employed a descriptive survey and the mixed method in collecting data from 365 respondents. The study established that the majority of respondents were aware that mobile devices could be used to access library services, and were willing to be trained, adapt; and upgrade their skills to suit any mobile service technological change undertaken in academic libraries. The main mobile devices available and used to provide services to the patrons comprise handheld tablets, smartphones, iPod, cell phones, PDA’s and e-book readers. However, the study found a lack of a culture of training for staff and requisite skills as the inhibitors towards the adoption of m-tech in libraries.

Mobile technology and information services provision: Perception of library users in selected universities

The purpose of the study was to ascertain the perspectives of library users in two selected academic universities on the provision of information services through mobile technology. Six research questions were drawn to bring out the views of the respondents with a self-designed questionnaire that was administered to collect primary data. The findings revealed high possession of internet capable mobile device which were used for information search through various means. It also showed that those academic libraries presently do not provide information services through mobile technology. However, library users have preferences for mobile device in information search and also want information services to be provided through mobile technology. The study further established certain factors that hinder the provision of information services through mobile technology. The researcher recommends that academic libraries should consider the provision of information services through mobile technology to remain indispensable in the academic environment.

Technology adoption by personnel in university libraries in South-West, Nigeria

Library and Information Perspectives and Research, 2022

The use of technology has attracted the attention of library personnel because it enhances and promotes dynamic library service delivery. Studies have shown that library personnel are reluctant to adopt technology for day to day operations. Low level of technology adoption may be attributed to characteristics associated with the individual, organization or the specific innovation. Therefore, the study investigated technology adoption by personnel in university libraries in SouthWest , Nigeria This study adopted the survey research design. The population of the study consisted of 234 library officers and librarians. Total enumeration was used. A self-structured and validated questionnaire was used for data collection. Cronbach's alpha reliability coefficients for the constructs ranged from 0.60 to 0.94. A response rate of 88.9% was achieved. Data were analysed using descriptive and inferential statistics. Findings showed a joint influence of individual, organizational and innovation characteristics on technology adoption (Adj.R 2 = 0.14, F(1, 208)= 12.239, p < 0.05). The study concluded that organizational and innovation characteristics contributed to technology adoption by personneltherefore, it was recommended that library administrators should promote the adoption of technology for library services, dedicate more funds for acquiring technology infrastructure such as internet and computing devices, automate all library functions and develop local capacity to manage technology.