The method of business process oriented tool selection in information systems development projects (original) (raw)
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Business Process Management Software Selection – Two Case Studies
Economic Research-Ekonomska Istraživanja, 2009
The interest in business processes management (BPM) is intense among practitioners and scholars and is still growing. Many business process management software (BPMS) tools that are used to serve a variety of applications in BPM are on the market and it is quite difficult to select the appropriate one. The paper presents a flexible method for BPMS selection, which can be applied in different companies and for various project types because the selection criteria are connected to project goals and critical success factors. The method has been developed on the basis of relevant literature and practical experience in BPM projects. It is based on Analytic Hierarchy Process (AHP) method. The applicability of proposed method is demonstrated with two case studies that are also used to analyse and discuss it.
Project Management Software Selection Using Analytic Hierarchy Process Method
Today, project management software is essential for organizations to better manage their projects, reduce their costs, shorten schedules and be more responsive to customer demands. Software selection process is a critical issue for future growth and competitiveness of the company; moreover project management software selection also has a profound effect on the operation or control of the projects to be successful. The aim of this research is to focus on selection of project management software using Analytic Hierarchy Process (AHP) method. The selection criteria is specified by experts of mostly used 3 project management software packages, namely HP-PPM, MS-Project and Primavera. These criteria are evaluated by 5 project managers from different companies for these 3 project management tools. Results have specified that HP-PPM is the most appropriate tool among other two project tools in the scope of the interviewed companies.
Software Project Management Tools: Making a Practical Decision Using AHP
2006
The selection of an appropriate software project management tool, as in the selection of many other tools, is often approached using an ad hoc process. Such non-rigorous approaches often based on personal preference, intuition, or marketing hype, can lead to an erroneous result. In this paper a rigorous model for selecting a software project management tool using the Analytical Hierarchy Process (AHP) is presented. The AHP provides a flexible, systematic, and repeatable evaluation procedure that can easily be understood by the decision maker in selecting the appropriate software project management tool. Several relevant factors based on the most common features offered by commercial off-the-shelf solutions (COTS) are used as the selection criteria in ranking the software project management tools. The contribution of this work is to apply a well-known decision making procedure in a novel way to help decision makers better identify an appropriate software project management tool without having to go through a more extensive evaluation process. In addition, this work establishes a framework for comparing individual product decisions across projects, project managers, organizational groups, and organizations.
DEVELOPMENT AND EVALUATION OF AN AHP MODEL FOR SOFTWARE SYSTEMS SELECTION
Multiple Criteria Decision Making, International Scientific Journal issued by the University of Economics in Katowice, Poland, 2019
Decision-making in the field of information systems has become more complex due to larger number of alternatives, multiple and sometimes conflicting goals, and an increasingly uncertain environment. Software systems play unique roles in the translation of corporate strategic and tactical plans into actions. We present the results of a study designed to develop and evaluate an Analytical Hierarchy Process (AHP) model to support decision making in the selection of appropriate software system to meet organizational needs. Our results show the viability of the AHP methodology in software system/project selection, and points to the importance of functionality (35.26%), quality (22.00%) and usability (19.34%) criteria in the overall decision process. Cost and vendor service did not seem to exert significant weight in the decision matrix.
Assessment and Choice of Software Solution with the Analytic Network Process Method
Assessment and choice of software solution belong of the most difficult tasks facing business and IT experts. Multiple criteria decision methods can help in making that kind of a decision. However most of the methods is based on the assumption of criteria independence which is rarely fulfilled in practice. We applied the Analytic Network Process (ANP) as an aid for a choice of software solution and compare its results with the Analytic Hierarchy Process (AHP) method which is more often used in such a task.
International Journal of …, 2010
Features variety, variations among organisations' needs and the plethora of powerful project and portfolio management (PPM) information systems in the market, make the selection process among various PPM information systems a complicated process. The large number of the evaluation criteria involved during the decision aggravates the problem. This paper addresses the limitation of the number of criteria in such complex decision problems. It develops a hybrid model that exploits the benefits of the group analytic hierarchy process (GAHP) along with the simplicity of the scoring model for justifying the final selection. The proposed approach permits consideration of much more criteria than the typical AHP approach can
An integrated method to evaluate business process alternatives
Business Process Management Journal, 2005
Purpose -Globalization and digitalization have led to the need for a different view of international business. Computer technology, especially in the form of enterprise systems, presents the opportunity to apply best (or at least better) practices. Twentieth century enterprise systems were focused on internal optimization. Twenty-first century enterprise systems need to be much more open, and to focus on the demand chain, driven by serving customers better. To better fulfill this need, this paper aims to present a method for evaluation of business process alternatives focusing on demand chain needs. Design/methodology/approach -A method integrating decision making and system approach principles is presented that includes use of soft systems approaches to identify goals and interrelationships among system parts, generation of alternatives, analysis of alternative performance on goals, refining alternatives to better satisfy goals, and multiple criteria selection analysis to recommend choice.
Assessment of Software Project Proposal using Analytical Hierarchy Process: A Framework
2017
Introduction: Application software helps organizations to perform effectively and efficiently in the competitive environment, thus providing customers with value-added services. High significance of application software stimulates organizations to carry out thorough evaluation of software project proposals that vendors submit with the aim of selecting the best proposal. This process entails a number of assessment criteria, multiple conflicting goals, and increasingly turbulent business environment. The Analytical Hierarchy Process (AHP) provides a platform for multi-criteria assessment of quantitative and qualitative variables in the decision process. Aim: This research focused on development of AHP based model for software project proposal assessment, which will enable decision makers in the selection of a proposal that guarantees optimal performance when implemented. Materials and Methods: We developed an AHP-based model for selection of software projects based on pair-wise comparison data from twenty domain experts. AHP process consists of three phases: Decomposition phase for identification of decision alternatives and evaluation criteria; Measurement of Preference phase for identifying relative importance of criteria using pairwise comparison matrix; and Synthesis phase to establish percentage of relative priorities for ranking proposals and selecting the best. Results: Sixty-four (64) variables were identified from literature and hierarchically arranged into 4 levels based on degree of preference. It was evident from the priority graph that functionality (35.26%), quality (22.00%) and usability (19.34%) had the higher priority weights, while cost (2.47%) and vendor services (6.26%) had the least. Conclusion: Our results point to the utility of AHP in software project proposal evaluation. AHP has been applied severally in decision modeling. An extensive literature search produced a high number of variables, which were aggregated into semantic groups. Our results indicate that functionality, quality, and usability are given high consideration in proposal evaluation, while cost and vendor services are not seen to be a critical factors.
Business Process Modeling Notations Techniques: A Comparative Study Using AHP
2019
The rapid evolution of information systems has triggered drastic changes in business schemes. This phenomenon has led to the rise of Business Process Management. Business Process Management consists of the concepts, methods, techniques and software tools that assist the life cycle of business processes. The implementation of BPM solutions is not an easy task due to the existence of different Business Process Modelling (BPM) techniques. Thus, organizations seek for BPM to make informed decisions about the appropriate technique that fits their needs. In this research, we proposed a new comparison model for selecting the most appropriate Modelling technique using a Multi-Criteria Decision Making Technique, which is Analytical Hierarchy Process (AHP). Precisely, we compare four BPM techniques: BPMN, RAD, IDEF3 and EPC in term of three main criteria which are: Direct Representation, Automation, and Open standards. The results show a ranking list of the selected techniques. According to o...