Model Loyalitas Merek pada Teh Kemasan di Indonesia (original) (raw)

Pengaruh Kesadaran Merek dan Citra Merek terhadap Loyalitas Pelanggan (Studi pada Pelanggan Teh Pucuk Harum Wilayah Surabaya Utara)

Jurnal Minds: Manajemen Ide dan Inspirasi

Tujuan penelitian ini adalah untuk melakukan eksaminasi atas pengaruh kesadaran merek, dan citra merek terhadap loyalitas pelanggan Teh Pucuk Harum. Penelitian ini merupakan penelitian kausalitas dengan pendekatan kuantitatif. Metode pengumpulan data adalah denga menggunakanan metode pengambilan sampel non-probabilitas sejumlah 220 orang di Surabaya utara. Pengolahan uji statistik dilakukan dengan menggunakan analisis linear berganda. Hasil penelitian mendapati kesadaran merek berpengaruh positif dan signifikan terhadap loyalitas pelanggan, dan citra merek juga memiliki pengaruh positif dan signifikan terhadap loyalitas pelanggan.

Faktor Penentu Loyalitas Merek Pada Kopi Pandawa DI Indonesia

Fonduri de investiţii, 2024

This research was conducted to assess the factors that influence brand loyalty for Pandawa ground coffee in Indonesia. This research aims to determine the influence of brand image, brand loyalty, brand awareness, and brand experience, both partially and simultaneously, on online customer brand loyalty at Kopi Pandawa in Indonesia. The sample used was 100 people, namely people who had bought Pandawa ground coffee online. The data analysis technique used is a multiple regression analysis technique using the SPSS version 25 application to process the data. The research results show that for the simultaneous test, the variables brand image, brand trust, brand awareness, and brand experience together have a positive and significant effect on brand loyalty for Pandawa coffee in Indonesia. In a partial test, the brand image variable has a negative and significant effect on brand loyalty in Pandawa coffee. The brand trust variable has a negative and significant effect on brand loyalty in Pandawa coffee. The brand awareness variable has a positive but not significant effect on brand loyalty for Pandawa coffee. Meanwhile, the brand experience variable has a positive and significant effect on brand loyalty for Pandawa coffee.

Pengaruh Brand Equity dan Brand Trust terhadap Loyalitas Pelanggan Teh Botol Sosro di Kota Bandung

Jurnal STEI Ekonomi, 2017

Currently the competition to attract consumers to use the product is no longer limited to promoting the initial functionality of a product but it will always be associated with the image of the product itself. The strength of a brand or brand Equity of a product is formed from the process of applying a good marketing strategy in shaping a brand while a product that is trusted by a consumer is a product that has a high brand trust because the product gives high satisfaction value to the consumer. This research is to know the influence of brand equity and brand trust to customer loyalty of Bottle Sosro Tea to Active Student of S1 STIE EQUITY STAFF STUDY 2011-2013, with member of population as much as 975 people, questionnaires distributed to 91 respondents by using error rate equal to 10%. The research method used is survey method, while data collection technique is done through interview and questionnaire. The analytical tool used is Line Analysis using IBM SPSS 20.0. The result of t...

Loyalitas Merek Pada Produk Mie Samyang di Jakarta

Jurnal Pemasaran Kompetitif, 2020

Mie Samyang adalah merek mie instan kekinian yang berasal dari korea dan digemari oleh masyarakat. Penelitian ini dilakukan dengan tujuan mengetahui loyalitas merek pada produk mie korea samyang yang dilakukan oleh konsumen saat berlakukannya Pembatasan Sosial Berskala Besar (PSBB) yang diakibatkan oleh virus Covid 19 yang terjadi di Jakarta. Pembelian dan pembelanjaan konsumen pada saat diberlakukannya PSBB, akan sangat berpengaruh terhadap loyalitas konsumen pada suatu merek produk. Peneliti melakukan penelitian dengan menggunakan metode deskriptif dengan pendekatan kuantitatif dengan teknik pengumpulan data yang digunakan oleh peneliti adalah menggunakan instrumen pertanyaan yang terstruktur dengan menggunakan google form, yang kemudian dioleh dengan menggunakan SPSS. Peneliti menggunakan sampel sebanyak 80 responden dengan kriteria pernah mengkonsumsi mie Samyang dengan batasan umur 12 hingga 30 tahun. Untuk menunjang penelitian ini, peneliti menggunakan teknik Convenience Sam...

Pengaruh Brand Equity Terhadap Loyalitas Pelanggan Membeli Teh Gelas DI Kabupaten Musi Banyuasin

Jurnal Ekonomika, 2020

Penelitian ini bertujuan untuk mengetahui bagaimana Pengaruh Brand Equity Terhadap Loyalitas Pelanggan Membeli The Gelas Di Kabupaten Musi Banyuasin. Penelitian lapangan, dimana peneliti mengunjungi Pelanggan Membeli The Gelas Di Kabupaten Musi Banyuasin dengan mengadakan tanya jawab secara langsung kepada karyawan yang memiliki wewenang untuk memberikan data dan informasi yang diperlukan. Hasil penelitian menunjukkan bahwa ada bagaimana Pengaruh Brand Equity Terhadap Loyalitas Pelanggan Membeli The Gelas Di Kabupaten Musi Banyuasin. Studi ini memberikan bukti terbaru mengenai Pengaruh Brand Equity Terhadap Loyalitas Pelanggan Membeli The Gelas Di Kabupaten Musi Banyuasin.

Gambaran Loyalitas Merek Pada Konsumen Starbucks Coffee

2017

Today’s globalization has tightened the competition between global and local brand. Within the competition between local and global brand that particularly has been increasingly developed in Indonesia lately, what a company need is a brand loyalty. Brand loyalty is a regular buying of a particular brand that is consistent over a long period of time because of one’s emotional attachment toward this particular brand. One famous global brand that has been turned iconic from it’s main product is Starbucks Coffee. Started in 1971, today Starbucks has become a global brand that continuously expands their business including to Indonesia. This research investigates the brand loyalty in Starbucks consumers. Additional measurement is Consumer Ethnocentrism Scale (CETSCALE). Data were collected from 200 Starbucks consumer in Jakarta’s area. Statistical method used is Pearson Product Moment Coeficient of Correlation. The result shows r = 0.682, p=.001 < .05. Data tested concluded that there ...

Pengamatan Loyalitas Merek Obat Herbal Berdasarkan Kemasan dan Harga

Jurnal Simki Economic

Obat herbal terstandar merupakan salah satu jenis obat tradisional yang dibuat melalui proses pabrikasi dan dikemas sesuai perilaku konsumen di zaman moderen yang penuh dengan gaya hidup praktis dan mudah. Perilaku konsumen perlu diamati di tengah tawaran beragam merek produk. Persaingan antar merek menyebabkan para pemasar menghadapi tantangan untuk memperoleh loyalitas merek dari para pelanggan. Tujuan utama dari studi ini adalah untuk menyelidiki dampak kemasan dan harga terhadap loyalitas merek. Penelitian kausal kuantitatif ini menetapkan 65 sampel. Analisis data dimulai dengan pemeriksaan deskriptif singkat terhadap komposisi sampel yang dilanjutkan dengan uji validitas dan reliabilitas. Untuk menguji hubungan prediktif, digunakan analisis regresi berganda dengan menggunakan bantuan software SPSS versi 26.0. Dari analisis regresi menunjukkan pengaruh positif yang signifikan dari kemasan terhadap loyalitas merek. Selain itu, pengaruh positif yang signifikan juga ditunjukkan ol...

Pengaruh Citra Merek dengan Ekuitas Merek Terhadap Keputusan Pembelian Teh Botol Sosro di Kota Semarang

2019

This research is based on the decline in sales and the Top Brand Index of Botol Sosro Tea in Semarang City, this condition is not in line with the increase in tea production and consumption in Indonesia which is continuously increasing. This study aims to find out about Brand Image with Brand Equity on Purchasing Decisions using the Nicosia model and to study brand image influencing purchasing decisions with the theory of reasoned action located in Semarang City. This study uses a survey with explanatory types with a sample of 80 people and taken by non probability sampling techniques. Data analysis using simple regression analysis. The image of the Teh Botol Sosro brand is categorized into four groups, namely: very bad, bad, good and very good at looking at the image of the Teh Botol Sosro brand. Having a discovery about the brand image of Teh Botol Sosro has a very good image. The Teh Botol Sosro brand equity formed from four dimensions namely, brand awareness, brand association, ...

Pengaruh Komponen Citra Merek (Brand Image) Terhadap Loyalitas Konsumen Produk Minuman Share Tea DI Kota Manado

AGRI-SOSIOEKONOMI

This study aims to determine the influence of brand image on consumer loyalty Share Tea drink in the city of Manado. In its development, bubble tea drinks into today's drinks with a variety of flavor variants that can attract consumers in all ages. Reach back the market that has declined, and to maintain the market it has gained is a challenge that Share Tea companies must face in creating consumer loyalty. This study uses data obtained from questionnaires, observations and direct interviews with the manager of Tea Share in Manado City. The analysis technique used is multiple regressions. From this research can be concluded that Components of brand image consisting of coorporate image, user image, and product image has a influence on Consumer Loyalty. The components of the brand image together have a positive influence on consumer loyalty. The coorporate image and user image individually does not significantly affect consumer loyalty, while product image individually has a signi...