Proceedings of the 14 th European Conference on eGovernment (original) (raw)

Transparency, Trust and Confidence in the Public Sector

2013

This article forwarded findings from a research on public sector performance measurement regimes in a selected developed country. Amongst the issues explored in the research is on the public trusts and confidence in the government agencies and its influence on aspects of participation and voting decisions. Transparency is recognised for the means to improve trust. Therefore greater transparency in the public sector is also hope to enhance public confidence and trust in the government agencies. The research questions were answered using pragmatic paradigm which allows for mixed research methodologies. Utilising documents analysis, survey questionnaires and interviews, the study examine 22 cases. Findings on the aspects presented in this paper, suggest that enhanced transparency neither influence the voting decisions nor improved public participation in the local government activities. However, it does provide clearer views for the public service employees on the local government func...

Transparency in public administration as a challenge for a good democratic governance

ADMINISTRATIE SI MANAGEMENT PUBLIC, 2021

In democratic societies, the transparency of public institutions is essential. Increasingly, developed or developing countries recognize that free access to information is fundamental to democracy. Whether we are talking about the government or the private companies that manage public services, access to the data held by these organizations means increasing accountability and allows citizens to know what these organizations do and what they use public money for. Access to information develops citizens' trust in public institutions, enabling citizens to understand public policy decisions and monitor their implementation. The purpose of our research is to identify the degree of transparency of the ministries in the Romanian Government. The research was based on public data and information identified on the websites of 18 ministries in the current structure of the Romanian Government, but also on data collected using online questionnaires answered by 45 officials from the Informati...

Transparency in Government-An Administrative Value

Transparency in a democratic government is necessary to build public trust. This paper discusses the history of administrative transparency and how open government aims at averting irregularities found in government from the Age of Enlightenment to modern times. The government serves the interests of its citizens by providing access to information and being responsive to citizen inquiries. To test government transparency and responsiveness our group submitted a public information request to three agencies at varying levels of government, conducted seven interviews with mid-to high level public administrators, and asked two average citizens to gauge their perception of transparency in government. Finding that there is great value in public participation, knowledge can be gained, policy can be changed, and public administrators are held accountable all as a result of government transparency.

Transparency and Trust in Government: A Two-Way Relationship

Yearbook of Swiss Administrative Sciences

This paper investigates the complex relationship between transparency and trust. If trust in government is most of the time regarded as a positive effect of transparency, it should also be considered as a factor influencing citizens' perceptions of transparency, and not only as a result of transparency measures. Moreover, the principles underpinning transparency policies, especially accountability and trust, have not been widely tested empirically yet. This article proposes some paths of research regarding the effect of administrative transparency on citizens' trust in government in the Swiss context.

Transparency and Trust in Government (2007–2014): A Comparative Study

NISPAcee Journal of Public Administration and Policy

This article exposes contemporary approaches to transparency and trust. It explores the links between the two concepts in 10 countries between 2007 and 2014, using open-data indexes and access-to-information requests as proxies for transparency. So far, most studies have focused on conceptual models, specific aspects of transparency in particular case studies or have compared legal frameworks from different countries. Here, data about citizens’ requests to get access to administrative documents have been gathered. This dataset, combined with existing indexes on open data and government, has enabled us to establish a national ranking, particularly useful in a comparative perspective. Data about trust have been collected from reports published by international organisations. Key findings prove that there is no sharp decline of trust in government in all countries considered in this article. They also tend to show that transparency and trust in government are not systematically positiv...

Transparency and Integrity of Public Administration

The transparency and integrity of public administration is a major condition for Romania’s passing from a totalitarian regime to democracy and prosperity and for its integration in the economic, political and security systems of the Euro-Atlantic community. There is a unanimous consensus as far as this necessity is concerned in the Romanian society.Despite all this, the lack of transparency and the corruption in public administration structures have constantly affected Romania’s economic, social and political developments and its relation with the European and Atlantic institutions, as well as its possibility of integration in these structures. The last years have been characterized by a severe worsening of the situation and the most recent internal evaluations, as well as those made by international institutions, strengthen this conclusion.In terms of international undertakings, Romania ‘has been very active’, signed and in some cases already ratified various treaties on the fight ...

THE IMPORTANCE OF TRUSTWORTHINESS OF PUBLIC INSTITUTIONS IN TERMS OF LEGITIMACY AND ETHICS IN PUBLIC ADMINISTRATION

International Journal of Social Science, 2020

The aim of this study is to examine the importance of the trustworthiness of public institutions on the basis of ethics and legitimacy. In this respect, a literature review will be carried out on the subject. Trust is a sentiment and concept sought in both private and formal relationships. Because trust ensures that both types of relations are carried out in a favourable way. Ensuring the trustworthiness of public institutions in public administration is accomplished by complying with ethical principles. The ethical conduct of public officials in public institutions establishes trust. Trust reveals legitimacy and protects the legitimacy. Public trust is an important concept and phenomenon for the efficacy of public administration. The functioning of the principle of transparency in the context of the understanding of new public management eliminates doubts about trust. It is therefore important to make public practices transparent and to facilitate citizens' access to such practices.

Practices in Transparency and Effectiveness of Government Officials and Workers

Asia Pacific Journal of Multidisciplinary Research, 2015

This examines the Practices in Transparency and Effectiveness of Government Officials and Workers as perceived and observed by the respondents. Descriptive-type of research was utilized to the study. Results showed that the best practices of government officials and workers in the city of Passi are highly transparent and effective as they are perceived and observed by the respondents. Transparency and effectiveness have significant relationship. The officials and workers of Passi city are highly transparent in taxation, budgeting, and meetings and effective in policy facilitation and integrity; functional and operational expertise; initiative; and personal development. It is commended that transparency be improved because it influence effectiveness through more trainings by government agencies concerned with transparency such as ombudsman, civil service commission, and department of justice. Furthermore, the city government may improve its transparency campaign because it has multiplier effect towards productivity which may lead to progress and development.

Development and Transparency of Public Administration as a Factor of Economic Development

2003

An efficient and well organised public sector is in the interest of economy. Modernisation of public administration and enlargement of its effectiveness is a continuing process which demands increased accountability and transparency of its operation. The development of a modern public administration must include citizens as partners, who co-design its operations. As an example, the means of informing citizens is shown by the system of budgetary indicators of Slovenian municipalities. This system of indicators guarantees public finance transparency and control, as well as a more rational means of use of funds.

Transparency and Corruption at the Level of Local Government

Slovak Journal of Public Policy and Public Administration, 2021

The level of corruption has consistently been a significant social and political phenomenon that affects the level of satisfaction with the current political situation and the support of the political system. Research conducted in recent years by third sector anti-corruption foundations or professional opinion research agencies suggests areas where the public perceives greater or lesser transparency. In the last decade, this significantly included the judiciary, healthcare, political parties, education and distrust grew e.g. also against the media. On the contrary, a relatively high level of trust was maintained by representatives of local governments - municipalities and cities. Given that the perception of transparency is highly emotionally based and the public can make their judgment based on “what I have heard”, the subject of the article is transparency in the local government environment. With the support of the Operational Program Effective Public Administration and the Europ...