A Survey of the Relationship between Organizational Memory and Organizational Learning in Public Organizations of Kerman (original) (raw)
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2019
The overall objective of the research is to analyze the impact of Organizational Memory (OM) on Organizational Performance (OP). The research community consists of all employees at the industrial companies in Sadat City. Due to time and cost constraints, the researcher relied on the sampling method to collect data for the study. The appropriate statistical methods were used to analyze the data and test the hypotheses.The research has reached a number of results; the most important of which are: (1) the general average of the OM is fairly high. Management as a dimension of OM ranked first, followed by technological OM, while marketing OM ranked third, (2) the overall average of the OP is high. The administrative as one of the dimensions of OP ranked first. This is followed by a marketing OM, (3) there is a significant relationship between OM and OP at the industrial companies in Sadat City. The study referred to a number of recommendations; the most important of which are: (1) attention of officials at the industrial companies towards OM. This can be achieved through the formation of information bases that can be in their data bases and that there is an easy access to, (2) attention of officials towards maintaining OM. This can be done through knowledge management, since properly managing knowledge contributes to improved OP, and OM is the basis of organizational structure, (3) the need to direct the attention of officials towards the use of knowledge in improving OP through the OM of technological, administrative, and marketing, (4) The necessity of conducting many researches and studies on the economic, technical and administrative feasibility of OM systems and their application in addition to the need to conduct research and studies on the OM, in order to make comparisons between them so that the distinguished ones can be identified and set as role models applied to these companies, (5) the need to provide advanced technological infrastructure as one of the necessary requirements in the knowledge age, (6) the need to design effective systems of OM, and must identify and overcome the problems, and the transformation of the challenges facing the opportunities to be exploited in the future from the broad understanding of the advantages and the effective and vital role in these companies, (7) providing the requirements of the process of knowledge sharing, especially with regard to the process of training workers and teams, as this has positive effects on the efficiency of performance in these companies, (8) the need for different departments and decision makers to identify the obstacles to the application of the effective participation of knowledge and working to reduce them, achieve their objectives and strengthen their competitive position in these companies; (9) the need to activate the process of knowledge sharing among employees, (10) the need to understand the various interpretations based on knowledge, as this reflects the impact on the adoption of concepts and methods of sharing knowledge to achieve high performance levels.
Building conceptual relations between organizational learning, knowledge, and memory
2012
Given the fragmentation in literature concerning organizational memory, coupled with the need for a greater understanding of how learning and knowledge are embedded in organizations and how they are retrieved, this paper aims to analyze some conceptual relations between organizational learning, knowledge and memory. A conceptual framework is developed and is represented by four propositions. Learning processes develop into new organizational knowledge, which is then stored in different repositories. Organizational knowledge, a product of organizational learning, is an integral part of the organizational memory. Therefore it is possible to use the same measures to analyze both institutional knowledge and organizational memory. The feedback and feedforward flow of learning are constituted and constitutive of organizational memory. We believe that a conceptual framework of this nature may be of great help both in building a unified theoretical framework on organizational memory and in conceiving organizational memory systems in real organizations.
Linking knowledge management, organizational learning and memory
Journal of Innovation & Knowledge, 2020
The objective of this research is to understand the link and evolution between the concepts of knowledge management, organizational learning and memory. Seeking a better clarification of concepts, discussing them in the theoretical field, understanding their evolution in the last decades. A systematic literature review was developed by synthesizing concepts. From two databases, a total of 2511 scientific articles between 1960 and 2017 were analyzed, divided into two studies. Organizational learning is seen as a dynamic process based on knowledge and is translated through various levels of activity. The ability of an organization to use and leverage the knowledge is heavily dependent on its Human Resources, which are effectively who creates, shares and uses that knowledge. Knowledge management is seen as the management of the processes of creation, storage, access, and dissemination of the intellectual resources of an organization. Organizations must consider your main objective as increasing the capacity of individuals and organizational knowledge enhancers. Managers should pay special attention to the more general knowledge associated with the context of the firm, as it supports the introduction of various types of innovation. Knowledge can be encouraged by a set of collaborative practices of HRM. We can consider organizational learning as a process and organizational memory as the corresponding output. Thus, establishing the relationship that the organizational memory is a consequence of organizational learning. Key concepts that can be used in the new future research are summarized, highlighting its application and diagnosis for organizations, fomenting the strategic decision-making.
A Literature Review on Organizational Memory from 1991 to 2021
Proceedings of the ... International Management Conference, 2023
Organizational memory has been found among the organization's characteristics outlined through organizational learning and knowledge management literature in the last three decades. The purpose of this paper is to reveal the nature, the place, and the role of the organizational memory from an examination of the literature starting with the year 1991, when Walsh and Ungson published, in a reference work for researchers, the first major contribution to the development of the concept. Our analysis has found 213 papers that from their title appeared to be dedicated to the study of the organizational memory, revealing three approaches towards the definition of the memory: based on the content, the structure, or hybrid (content and structure).
2009
The recognition of the fact that, as of late, knowledge represents one of the most important assets of an organization, decisively influencing its competitiveness, has led to some comprehensive approaches of organizational memory. The organizational memory and the organizational learning capacity are the main sources for a competitive edge, so the main challenge is to effectively manage knowledge while maintaining the quality of formation services. The scientific investigation of literature (Crosby, 1979; Deming, 1982; Juran, 1990; Barcet and Bonamy, 1994; Barnabe, 1997; Bouchard and Plante, 2002; Demeuse and Strauven, 2006) specific to the area of management of services related to organizational learning, reveals the orientation of research, based on: (a) conformity between delivered services and the demanded characteristics or specifications; (b) meeting client’s needs; (c) studying the existing adequacy between result and what had been announced, foreseen or promised; (d) improvi...
Communications in Computer and Information Science, 2011
Knowledge in organization, supported by appropriate technology will produce organizational memories that provide necessary support for organization to learn and grow. As the scope of organizational memory in one organization is too broad, it is necessary to classify them into acceptable narrower view. Using organization memory computer base literature related, this study found some basic understanding of organization memory system, and produce knowledge taxonomy and metadata as a base to develop organizational memory system in IHL; Malaysia scenario. The taxonomy and metadata is developed base on pertinent literature of organizational memory system model, organizational memory sources types and knowledge management technology. Further study can be conducted to validate and verify the developed taxonomy.
The impact of organizational memory information systems on organizational learning
AMCIS 1997 Proceedings, 1997
This paper reports on a case study of the organizational memory information system (OMIS) of an engineering group at a nuclear power plant. It found that the OMIS was effective based on the criteria of the competing values model (Quinn and Rohrbaugh, 1983). The engineering group was also considered to be effective based on the criteria used to evaluate effectiveness by the group managers. One of the criteria used to assess group effectiveness was the ability to use organizational memory and it was found that an improved OMIS resulted in improved organizational and individual effectiveness. The study also found that measurements of OMIS effectiveness could of been improved by refining the competing values model measurement of "integration" and by creating a measure for evaluating the reliance on individual's memories.
Analysis of Organizational Memory in the Context of School Administrators
Chaos, Complexity and Leadership 2018, 2020
Organizations need various tools to achieve their goals. One of these tools is organizational memory. Organizational memory can be used effectively in the organization through administrators. Schools and school administrators also need to act in line with the approach mentioned in this context. This research study aimed to reveal the views of school administrators on organizational memory on the basis of the thoughts mentioned in the research. A qualitative research method and a phenomenological design were implemented in the research. Twelve school administrators participated in the study. A snowball and maximum sampling model with convenience sampling in a purposeful sampling method were used. The data were collected through interviews, observations, and investigations of the obtained documents. Triangulation, participant confirmation, expert review, and substantial identification strategies were carried out in the reliability-validity phase of the study. The findings and conclusions, discussions, and recommendations depending on these findings are provided in this research report.
Organizational memory/knowledge effects on productivity, a longitudinal study
… 2002. HICSS. Proceedings of the 35th …, 2002
This paper discusses a longitudinal study that explored the relationship between use of organizational memory and knowledge (OM/K) and knowledge worker productivity within the engineering group at a nuclear power plant. Three data points were taken over five years. An OM/K System (OM/KS) was identified that improved effectiveness/productivity of the organization.