Six Sigma for Service Processes (original) (raw)

Six Sigma as a method of improving the quality of service process

Kamila Kowalik

Production Engineering Archives, 2018

View PDFchevron_right

Six sigma in service organisations: Benefits, challenges and difficulties, common myths, ....

jiju1968 antony

View PDFchevron_right

The Extent of Six Sigma Methodologies Usage in Services

Ayon Chakraborty

2006

View PDFchevron_right

The Application of Six Sigma Methodology to Improve Service Quality: A Case Study in an Iraqi Retail Company

Faiza alghabban

2021

View PDFchevron_right

Can Six Sigma Effective in Service Sector

walter kruz

2017

View PDFchevron_right

Applying Six-Sigma in the Service Industry: A Review and Case Study in Call Center Services

Ayon Chakrabarty

2006 IEEE International Conference on Management of Innovation and Technology, 2006

View PDFchevron_right

Six Sigma in the UK service organisations: results from a pilot survey

jiju1968 antony

View PDFchevron_right

Some Practical Issues in the Application of Lean Six Sigma to Service Systems

Thong Goh

Nang Yan Business Journal, 2014

View PDFchevron_right

The Road Towards Lean Six Sigma: Sustainable Success Factors in Service Industry

F. Vouzas

Nang Yan Business Journal, 2014

View PDFchevron_right

IJERT-The Role And Impact Of The Contributions Of Tqm And Six Sigma On The Service Organizations

IJERT Journal

International Journal of Engineering Research and Technology (IJERT), 2014

View PDFchevron_right

SIX SIGMA IN SERVICE: INSIGHTS FROM HOSPITALITY INDUSTRY

Murat Kiran

View PDFchevron_right

A Powerful Strategy for Sustained Success Key Concepts of the Six Sigma System Why Is Six Sigma Succeeding Where Total Quality “Failed”? Applying Six Sigma to Service and Manufacturing

Rolando Lopez

View PDFchevron_right

Applying Six Sigma Concepts, Techniquesand Method for Service Management: Business and IT Service Management (BSM & ITSM)

Rajesh Radhakrishnan

Six Sigma Projects and Personal Experiences, 2011

View PDFchevron_right

Six Sigma Approach to Improve Service Quality and a Practice Study in Hospitality Sector

Mesut ÜLEN

Business And Management Studies: An International Journal, 2020

View PDFchevron_right

An exploratory qualitative and quantitative analysis of Six Sigma in service organizations in Singapore

Ayon Chakraborty

Management Research News, 2009

View PDFchevron_right

Optimization of Service Quality in ABC Industry by using Six Sigma Tool

IJSRD - International Journal for Scientific Research and Development

View PDFchevron_right

Application of the Six Sigma Methodology in Adopting the Business Excellence Model for a Service Company-A Case Study

Reza Tavakkoli-Moghaddam

2012

View PDFchevron_right

Case Study Analysis of Six Sigma in Singapore Service Organizations

Amrit Pal Singh

View PDFchevron_right

Six sigma in service organisations: Benefits, challenges and difficulties, common myths, empirical observations and success factors

hamdy khalifa

View PDFchevron_right

Six Sigma Approach: Application, Benefits and Scope

deepak bhardwaj

2013

View PDFchevron_right

Six Sigma as a source of service delivery improvement methodology for the Malaysian hotel sector

Johanudin Lahap, John F Dalrymple

Theory and Practice in Hospitality and Tourism Research, 2014

View PDFchevron_right

A survey on Six Sigma implementation in Singapore service industries

Ayon Chakraborty

2007 IEEE International Conference on Industrial Engineering and Engineering Management, 2007

View PDFchevron_right

Road towards Lean Six Sigma in service industry: a multi-factor integrated framework

Loukas K . Tsironis

Business Process Management Journal, 2016

View PDFchevron_right

Lean Six Sigma in the Service Industry

서현 김

View PDFchevron_right

The Main Benefits of Application of Six Sigma for Productive Excellence

José Salvador da Motta Reis

Quality Innovation Prosperity, 2022

View PDFchevron_right

Six Sigma - A New Direction to Quality and Productivity Management

Tushar Shrivastava

View PDFchevron_right

Six Sigma: A Key Driver for Process Improvement

Diana Bratić

Communications of the IBIMA, 2011

View PDFchevron_right

Application of six sigma DMAIC methodology to reduce service resolution time in a service organization

virender narula

Accounting, 2015

View PDFchevron_right

Barriers and challenges in the application of Six Sigma in the Hospitality Industry

jiju1968 antony

View PDFchevron_right

Barriers and challenges in the application of Six Sigma in the hospitality industry: Some observations and findings

Erwin Losekoot

International Journal of Productivity and Performance Management, 2013

View PDFchevron_right

Six Sigma for improving Top-Box Customer Satisfaction score for a banking call centre, Production Planning & Control: The Management of Operations Journal, Taylor & Francis publications, 2015

Vijaya Sunder M

View PDFchevron_right

Lean Six Sigma in a service context: A multi-factor application approach in the telecommunications industry

Loukas K Tsironis

International Journal of Quality & Reliability Management, 2012

View PDFchevron_right

The evolving theory of quality management: The role of Six Sigma

Thomas Douglas

Journal of Operations Management, 2008

View PDFchevron_right

Service Quality Gaps & Six Sigma

Arash Shahin

Journal of Management Research, 2011

View PDFchevron_right

Implementation of Six Sigma in Service Industry in Cyrenaica, Libya: A Case Study

Md. Ahad Ali

2019

View PDFchevron_right