Patients\u27 perceptions with musculoskeletal disorders regarding their experience with healthcare providers and health services: an overview of reviews (original) (raw)
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Archives of Physiotherapy, 2020
Objectives This overview of reviews aimed to identify (1) aspects of the patient experience when seeking care for musculoskeletal disorders from healthcare providers and the healthcare system, and (2) which mechanisms are used to measure aspects of the patient experience. Data sources Four databases were searched from inception to December 20th, 2019. Review methods Systematic or scoping reviews examining patient experience in seeking care for musculoskeletal from healthcare providers and the healthcare system were included. Independent authors screened and selected studies, extracted data, and assessed the methodological quality of the reviews. Patient experience concepts were compiled into five themes from a perspective of a) relational and b) functional aspects. A list of mechanisms used to capture the patient experience was also collected. Results Thirty reviews were included (18 systematic and 12 scoping reviews). Relational aspects were reported in 29 reviews and functional as...
Scandinavian Journal of Caring Sciences, 2002
Measuring the experiences of health care for patients with musculoskeletal disorders (MSD): development of the Picker MSD questionnaire Analysis of data from a survey of patients with musculoskeletal problems (mainly back and neck pain) to develop a core measure of patients' experiences of health care. A secondary purpose was to determine whether a single summary index figure could be generated from the instrument. The data reported here comes from a postal survey of patients attending a spine clinic in Stockholm, Sweden. After attending the clinic patients were mailed a questionnaire. Up to two reminders were sent to nonresponders. Questionnaires were sent to 342 patients.
Disability and Rehabilitation
Additional studies were identified by using a "berry-picking" method. Search limits were: primary studies; English language; and involving human subjects. Qualitative peer reviewed articles describing patient satisfaction in outpatient musculoskeletal physiotherapy were eligible for inclusion. Two reviewers critically appraised eligible studies independently using the Critical Appraisal of Skills Programme tool for qualitative studies. Extracted verbatim data of included studies were synthesized using the meta-summary and meta-synthesis by using a purpose-designed form. Results: 11 studies were included in the review. Factors influencing patient satisfaction were grouped into six broad themes: 1) clinical outcomes; 2) physiotherapist features; 3) patient features; 4) physiotherapist-patient relationship; 5) treatment features, and 6) healthcare setting features. Conclusions: These findings suggest that patient satisfaction in outpatient musculoskeletal physiotherapy is a multidimensional construct influenced by individual patient/provider, clinical and contextual factors. Future reviews should include a synthesis of findings from both qualitative and quantitative studies to establish a fully comprehensive understanding of this complex health phenomenon.
Patients’ Satisfaction with Physiotherapy Services for Musculoskeletal Disorder
Pakistan Journal of Public Health, 2021
Background: Patient centered approach is the cornerstone in health care facility. Therefore, patient satisfaction is of utmost importance. Factors related to satisfaction of patient in connection with physiotherapy practice are not evaluated. The purpose of this retrospective survey was to evaluate satisfaction of patient receiving physiotherapy for their musculoskeletal disorders at Helping Hand institute of Rehabilitation sciences Khyber Pakhtoon Khawa Mansehra, Pakistan Methods: A retrospective survey of 200 male and female patients in the range of 18 to 80 years old was conducted in 2019 for the patient who had availed the services between 2017 and 2018. These patients were recruited through simple random sampling only to refrain from biasness. Keeping in mind the requirement of this survey the Med Risk Instrument Patient Satisfaction questionnaire was modified and was translated in Urdu. Results: The retrospective survey of 200 patients of a median age 46 with musculoskeletal c...
Musculoskeletal Care, 2008
In this paper, we conclude our two-part series discussing how readers of Musculoskeletal Care might employ qualitative methods. In the first paper of the series, we focused upon some issues surrounding the distinctions and similarities between qualitative and quantitative approaches, and outlined the origins, typology and limitations of qualitative methods. We introduced one particular qualitative research process which readers may find useful: interpretative phenomenological analysis (IPA). In this paper, we provide a guide to applying IPA via the design of an interview, a methodology with which it is particularly suited. We discuss some specific interview and interviewing processes and also some necessary ethical issues, including personal protection and participant well-being. We also discuss how to proceed through analysis while considering questions about the generalizability, reliability, validity and application of results. Finally, we question the overall direction of qualitative research, which we hope will fuel debate among readers. Copyright © 2007 John Wiley & Sons, Ltd.
Patient Satisfaction With Musculoskeletal Physical Therapy Care: A Systematic Review
Physical Therapy, 2011
Background Patient satisfaction is an important patient-centered health outcome. To date, no systematic review of the literature on patient satisfaction with musculoskeletal physical therapy care has been conducted. Purpose The purpose of this study was to systematically and critically review the literature to determine the degree of patient satisfaction with musculoskeletal physical therapy care and factors associated with satisfaction. Data Sources The databases CINAHL, MEDLINE, and EBM Reviews were searched from inception to September 2009. Study Selection Articles were included if the design was a clinical trial, observational study, survey, or qualitative study; patient satisfaction was evaluated; and the study related to the delivery of musculoskeletal physical therapy services conducted in an outpatient setting. The search located 3,790 citations. Fifteen studies met the inclusion criteria. Data Extraction Two authors extracted patient satisfaction data and details of each st...
Musculoskeletal Science and Practice, 2022
Patient expectations related to physical therapy outcomes are commonly collected through surveys and close-ended questionnaires. These methods may not optimally capture patients' expectations for physical therapy, especially in the patients' own words. Louis Gifford identified four questions attempting to guide clinicians' understanding of patients’ expectations for physical therapy. However, a qualitative assessment mapping the expectations that patients have prior to starting physical therapy appears to be undocumented. This paper details a qualitative study done where we attempt to close that gap.
Rheumatology Advances in Practice
Objectives This research was conducted to support the development of the Musculoskeletal (MSK) Health Capabilities Framework to ensure the framework reflected patients’ priorities. The aim of this study was to explore what patients with MSK problems want from their initial consultation with a first contact health practitioner and from the patient perspective what characterises a good first contact health practitioner. Methods Focus groups were held in four locations across England. Sixteen participants with a self-declared MSK condition aged 19 to 75 took part (11 female, five male). Participants discussed the questions they want answered when first going to see a health professional about a MSK problem and how they would describe a good first contact health provider. Results Participants wanted answers to questions about: the nature of the problem, the management of the problem, where to get information and support to help themselves, what activities they can do and what the future...