A study of Mobile Technology Capabilities and Challenges in Library Service Delivery Tamunoene, Goddyson A (original) (raw)
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beep international journals of global research, 2020
Mobile Technology has provided faster access to and delivery of information and other related services; it is also challenging the libraries and information centers to change round, modify and upgrade their services approach by implementing the new technological changes. Nowadays all mobile devices are gradually becoming an integral part of all and sundry thereby redirecting connectivity and interactions globally with dynamic feature compare to the static state of the computer technology. From the study, Mobile Technology capabilities will greatly support all forms of information access, storage, transmission etc. and provide help to researchers and users of research content to the strengthening of their relationship and providing enhanced user oriented services to existing users. The challenges facing mobile technology were also identified with a view of recommending to developers needed areas in satisfying local users. The study discusses on the capabilities and challenges of mobile technology in general services delivery.
Mobile Technology has provided faster access to and delivery of information and other related services; it is also challenging the libraries and information centers to change round, modify and upgrade their services approach by implementing the new technological changes. Nowadays all mobile devices are gradually becoming an integral part of all and sundry thereby redirecting connectivity and interactions globally with dynamic feature compare to the static state of the computer technology. From the study, Mobile Technology capabilities will greatly support all forms of information access, storage, transmission etc. and provide help to researchers and users of research content to the strengthening of their relationship and providing enhanced user oriented services to existing users. The challenges facing mobile technology were also identified with a view of recommending to developers needed areas in satisfying local users. The study discusses on the capabilities and challenges of mobile technology in general services delivery.
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Current trends in libraries especially in the academic library require remote and boundary less access to library services and services. Mobile Technology has been recognized as the simple, single most embraced technology in the world. Applying this technological innovation will bring a lot of relief to users in Bayero University, Kano library and the University community in general. The study investigates the preparedness of Bayero University, Kano library to apply mobile technology for information services delivery. The population consisted of 11 staff from the library's automation unit, with only two of them being sampled. The research instrument used was an interview. The study shows that the staff agree with the impact and relevancy of the application of the service in the library. The study also revealed challenge with the application of the service such as Lack of committed of staff, lack of technical knowhow, poor of internet connection, lack of training. The study also recommends that the staff and Student at Bayero University, Kano Library should be educated about the benefits of using mobile-based library services for relevant information, Continuous training should be given to library staff in the application of mobile based-library services and Management should also develop strategy for the marketing of the mobile-based library services.