Innovation Strategy And And Performance Of Airtel Kenya Limited In Nairobi City County, Kenya (original) (raw)

Effect of Innovation Strategies on Performance of Firms in the Telecommunication Sector in Kenya

2012

One ways to achieving growth and sustaining performance is to encourage and foster innovative practices and creativity internally within the institution. The objective of this paper is to investigate the effect of innovation strategies adopted by firms in the telecommunication industry in Kenya on performance. Data was analyzed though descriptive statistics and the relationship between the variables established using regression analysis. The descriptive statistical tools such as Statistical Package for Social Sciences (SPSS) and MS Excel were used to help the researcher describe the data and determine the extent. The data was presented through percentages, means, standard deviations and frequencies. The paper concludes that adoption of innovation strategies affected performance of the firms to a great extent.

Effects of Innovation Strategy on Firm Performance in Telecommunications Industry: A Case of Safaricom Kenya Limited

2017

The purpose of this study is to explore the effects of innovation strategy on the firm performance. This study was conducted on manufacturing firms cted to the data compiled by questionnaires. The innovation strategy explains financial performance more than other dimensions of firm performance. It can be concluded that the innovation strategy of Turkish manufacturing firms leads them to improve their financial performance. Also, the innovation strategy leads these firms to improve their customer performance, internal business processes performance and learning and growth performance.

Technological Innovation as a Vital Force Towards Enhancement of Performance of Telecommunication Companies in Kenya

2017

Technology and technological innovation has taken a center stage in business competition and competitiveness. Major business success factors including; efficiency, product quality, cost management, flexibility, among others have been radically redefined by the recent developments in technology. This study aimed at analyzing the role of Technological innovation as an important factor towards enhancement of Performance of Telecommunication Companies in Kenya. To achieve this objective, the study used a survey research design as it was considered most appropriate in facilitating the collection of relevant information whose results were generalized to a defined population. The study used questionnaires and interview methods for primary data collection and document analysis as a source of secondary data. A sample of 93 respondents mainly top and middle level managers from 4 top telecommunication companies in Kenya was scientifically determined. A response rate of 90.3% was obtained. Data...

Effect Of Innovation On Competitive Advantage Of Telecommunication Companies In Kenya

2013

The purpose of the study was to investigate the effects of financial innovation on competitive advantages of telecommunication companies in Kenya. The study used survey co-relational research design. The target population for the study was comprised of 250 respondents. The study used both secondary data and primary data collected using questionnaires both structured and unstructured. Data reliability and validity was tested subsequent to the data collection. Quantitative data was analysed using descriptive statistics while qualitative data was analyzed using content analysis. The data collected was coded and analysed using the statistical package for social sciences (SPSS). The responses from the unstructured questions was organized into themes due to their qualitative nature and then coded appropriately for analysis. The study findings made the following conclusions and recommended on the same: telecommunications companies indicated growth through financial innovations that gave them a competitive advantage in the ICT (Information, Communication and Technology) field; financial innovation affects positively the performance of telecommunications companies to a great extent hence they are considered often important for developing services in the telecommunication companies giving them the competitive advantage in the telecommunications field; telecommunication companies have different aims of financial innovations that provide the companies with the competitive advantage. From the study the major objective of financial innovation is process evaluation and the dimensions of financial innovations were identified as product, service innovation and process innovation. From the study, product innovation was rated to a great extent having the greatest positive financial performance according to the organisation s objectives. v LIST OF ACRONYMS ATMs Automated Teller Machines

Innovation andperceivedcustomer value inmobile telecommunications firms in Kenya

2014

The aim of the study was to determine the relationship between innovation dimension emphasized and perceived customer value in service firm operations. Most of the studies in literature support that innovation in services is an important factor that affects service quality, an antecedent of perceived customer value. However, there are relatively few studies in literature, especially in the Kenyan context that have been carried out to determine the relationship between innovation dimension and perceived customer value. The study was carried out in the mobile telecommunications firms in Kenya. The framework developed for the study comprised of three constructs; innovations dimension; the independent variable perceived service quality and perceived customer value, the dependent variable while perceived service quality was assumed to mediate the relationship between variables.The construct of innovation dimension was conceptualized as a bi-dimensional construct while perceived service q...

Influence of Innovation Strategies on Performance of Internet Service Provider Companies in Nairobi Kenya

Journal of business and strategic management, 2022

Purpose: The main aim of this study was to assess the influence of innovation strategies on performance of Internet Service Provider Companies in Nairobi Kenya. The study specifically aims at assessing the influence of product innovation, process innovation, market innovation and technological innovation on performance of Internet Service Provider Companies in Nairobi Kenya. Despite the substantial number of empirical studies in strategic management, research on the relationship between innovation strategies and firm performance has not yet reached a definitive consensus on whether firms are better off remaining focused or diversifying in different businesses. Methodology: The study adopted the Diffusion of Innovation Theory, Technology Acceptance Model, Resource Based View, Herman Kahn Scenario Thinking Theory and Theory of disruptive innovation. This research used a descriptive survey design. The study population was 228 managers from Marketing, IT, Product Development and Business Intelligence drawn from the 60 internet Service provider companies licensed by Communication Authority of Kenya. The study adopted stratified sampling technique. The sample size was 146 respondents. This study used primary data obtained from the original sources using questionnaires. Data collected from the questionnaires was converted from responses to quantitative format for ease in analysis using statistical package for social sciences (SPSS). The statistics generated was descriptive statistics which included frequencies and percentages and inferential statistics which included a multiple linear regression. A multiple linear regression model was used to show the relationship between the dependent and independent variables.

Market Innovation and Competitive Advantage of Telecommunication Companies in Kenya

European Journal of Management Issues, 2021

Research question. To survive, organizations must have a competitive advantage in order to stay ahead of the competition. Market innovation has remained the driving force behind most market expansions and stability in the turbulent nature of global economies. The research question for the study thus was, “do market innovations influence the competitive advantage of telecommunication companies in Kenya?” Design/Method/Approach. Using the philosophy of positivism, the study adopted an explanatory research design in testing the hypothesis. The main data collection instrument was a structured questionnaire using both physical conduct and online interactions to return 247 responses from mid and top-level managers in a total of 26 active telecommunications companies in Kenya. The study used both descriptive and inferential statistics using SPSS computer application to analyze the data. Findings. The study findings established that innovative distribution channels significantly influenced ...

Technological innovation and competitive advantage in telecommunication companies in Kenya

International Journal of Research in Business and Social Science (2147- 4478), 2020

Previous studies have established that the telecommunications industry in Kenya is characterized by decreasing voice revenues, many regulations, technological progress and varying consumer needs. This phenomenon has resulted in industry companies developing sound innovation strategies to make sure they form a competitive advantage over their rivals with the aim of ensuring their survival and growth in the evermore cut-throat marketplace. Nevertheless, in spite of the essential part played by these innovation strategies to safeguard competitive advantage, several companies have failed to translate the plans into reality. Therefore, the major objective of this study was to investigate the influence of technological innovation on the competitive advantage of telecommunication companies in Kenya. Technological innovation was measured by expansion of Global System for Mobile Communications (GSM) networks; new equipment and software; and partnerships and synergies. To satisfy the objectiv...

Innovation and Business Performance in Telecommunication Industry in Sub-Saharan African Context: Case of Somalia

This study investigates the relationship between Administrative innovation, technical innovation, and innovation strategy and business performance, taking telecommunication industry in Somalia as case study. The main objectives of this study were to 1) investigate the relationship between administrative innovation and business performance, 2) examine the association between technical innovation and business performance and 3) describe the impact of innovation strategy on business performance. The study is based on 143 target respondents especially officers and directors in telecommunication firms in Somalia. Descriptive and correlation analysis was used. The study found that administrative innovation and technical innovation have significant positive relationships with business performance. Moreover, the study found that Innovation strategy was positively correlated with business performance. Eventually, innovation had a positive correlation with business performance.

Interplay of Product and Technological Innovation Strategies for Performance Improvement among Government Parastatals in Kenya

International journal of business & management, 2024

Interplay of Product and Technological Innovation Strategies for Performance Improvement among Government Parastatals in Kenya 1. Introduction and Background of the Study In the contemporary economy, innovation strategies have become paramount as the principal wellspring of competitive advantage. The economic growth of any nation is intrinsically tied to innovation, as it catalyzes industrial competitiveness, profoundly influences business success, and significantly contributes to a country's overall economic advancement (Rasheed et al., 2020). Proficiency in innovation strategies is now a fundamental requirement for professionals in the field of business administration. This proficiency empowers businesses to make judicious decisions regarding the allocation of resources, ultimately driving innovation objectives, delivering value to customers, and establishing a commanding edge in the market. An innovation strategy represents a holistic blueprint with a unified innovation goal to engender fresh value propositions that resonate with customers and warrant their investment. This strategy assembles directives and practices meticulously designed to cultivate future organizational expansion (Elkins, 2021). It is well-established that successful innovations wield a substantial influence over a company's financial and economic performance, notwithstanding the inherent risks and uncertainties that innovation endeavors may entail (Laban & Deya, 2019). The origins of this profound association between innovation and progress can be traced back to the period following the Industrial Revolution, which spanned from 1760 to 1840. During this era, the creation of novel technologies, products, and processes became intrinsically linked with the concept of innovation. Governments, recognizing the economic value inherent in innovative pursuits, began to endorse research facilities and the patent system. This ongoing commitment to innovation has elevated innovators to the status of significant contributors to societal advancement. Illustrating the global importance of this field, numerous conferences focused on innovation, such as the 40th IASP World Conference on Areas of Innovations held in Luxembourg City this past September, continue to convene. Hence, innovation strategy is not a novel concept; it has gained considerable prominence in contemporary organizations. The proactive pursuit of innovation is instrumental in their success and the enhancement of their overall performance. Moreover, global innovation initiatives serve as catalysts for long-term growth and bolster the competitiveness of businesses on a global scale. 1.1. Product and Technological Innovations and Performance of Government Parastatals In the realm of innovation strategies, their profound impacts resonate powerfully, leaving an indelible imprint on the consumers, which comprise the primary focus of this research (Anna & Fang, 2016). These impacts encompass a wide spectrum, including the dynamic landscape of marketing innovation, the ever-evolving landscape of customer needs,