Iso 9001 in Educational Organizations: International Implementation Experiences (original) (raw)
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Quality management systems need to be considered because they can improve the quality of systems, services or goods. A company needs to get international recognition stating that the products and systems used are in accordance with the standards. The international standard used to measure the quality management system is ISO 9001:2015 with consistent implementation. ISO 9001:2015 has both positive and negative impacts on the quality management system. The type of research used is descriptive analysis by describing the situation that has occurred based on previous research. The data were analyzed qualitatively in terms of the percentage value of each variable. This study aims to summarize and seek new research opportunities related to the implementation of ISO 9001:2015 in various business sectors. The research was conducted by conducting a literature review on 19 articles related to the implementation of ISO 9001:2015 which were published in the last decade and then analyzed and drew conclusions. Based on the study of various previous studies in this paper, it is known that the implementation of ISO 9001:2015 is known to have a positive effect on the organization.