Ivr Research Papers - Academia.edu (original) (raw)

The purpose of this research is to propose a call management system suitable for businesses using Asterisk PABX (Private Automatic Branch Exchange). Asterisk is an open source framework for building communications applications. Asterisk... more

The purpose of this research is to propose a call management system suitable for businesses using Asterisk PABX (Private Automatic Branch Exchange). Asterisk is an open source framework for building communications applications. Asterisk turns an ordinary computer into a communications server. It supports IP (Internet Protocol) PBX systems, VoIP (Voice Over IP) gateways. The features that could be incorporated with asterisk specific for businesses are IVR (Interactive voice response) with voice recognition, efficient call queuing system, Dual tone multi frequency (DTMF) click to call, CRM (customer relationship management system), dialer and SMS gateway. Asterisk is free and open source there for it is highly customizable. Therefore, it can be easily integrated into the solution that the business wants. This research paper explains about how a call center system can be created using Asterisk PBX to provide communications solution for businesses and how the above mentioned features could be incorporated into Asterisk PBX.

This Study 'Designing Medical First Aid Self-Service on an IVR Platform in Nigeria' is aimed at providing medical first-aid service information through an Interactive Voice Response technology via mobile phones. It tries to achieve the... more

This Study 'Designing Medical First Aid Self-Service on an IVR Platform in Nigeria' is aimed at providing medical first-aid service information through an Interactive Voice Response technology via mobile phones. It tries to achieve the possibility of providing access to proper medical first aid service information to anyone that has access to a mobile phone even in the absence of a qualified medical practitioner.

Interactive Voice Response (IVR) platforms have been widely deployed in resource-limited settings. These systems tend to afford asynchronous push interactions, and within the context of health, provide medication reminders, descriptions... more

Interactive Voice Response (IVR) platforms have been widely deployed in resource-limited settings. These systems tend to afford asynchronous push interactions, and within the context of health, provide medication reminders, descriptions of symptoms and tips on self-management. Here, we present the development of an IVR system for resource-limited settings that enables real-time, synchronous interaction. Inspired by community radio, and calls for health systems that are truly local, we developed 'Sehat ki Vaani'. Sehat ki Vaani is a real-time IVR platform that enables hosting and participation in radio chat shows on community-led topics. We deployed Sehat ki Vaani with two communities in North India on topics related to the management of Type 2 diabetes and maternal health. Our deployments highlight the potential for synchronous IVR systems to offer community connection and localised sharing of experience, while also highlighting the complexity of producing, hosting and participating in radio shows in real time through IVR. We discuss the relative strengths and weaknesses of synchronous IVR systems, and highlight lessons learnt for interaction design in this area.

While the semiconductor roadmap is about to locate in 16nm-FinFET (or Tri-Gate) era, power budget is being entitled major concern to contemporary electronics and future nanometer devices. In this work, a new Power Distribution Network... more

While the semiconductor roadmap is about to locate in 16nm-FinFET (or Tri-Gate) era, power budget is
being entitled major concern to contemporary electronics and future nanometer devices. In this work, a
new Power Distribution Network (PDN), referred to as HiPDN, is disclosed for further fine-grain power
saving and higher power integrity for supplies in multi-voltage domains. The proposed PDN employs two
types of Integrated Voltage Regulators (IVR) with large difference in voltage regulation range. By
combining the proposed PDN with the Adaptive Voltage Scaling (AVS) technique, voltage guard-bands can
be mitigated to lower the safety margin for voltage variation, i.e., reducing DC set points, thereby
effectively decreasing the overhead of power dissipation. In comparison to existing PDNs, theoretical
results with a simple equivalent circuit model demonstrate an increase of power saving achieved by
HiPDN, thus, allowing longer battery life. Finally, this work provides an on-chip power delivery
methodology to improve power efficiency and a simple model to evaluate a PDN and its IVRs.