Customer Support Representative Jobs - Remote Work From Home & Online | FlexJobs (original) (raw)

Looking for freelance, flexible, or remote customer support representative jobs? Whatever you are searching for, you can find the right customer support representative job with FlexJobs.

Entry-level customer support representative jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Be sure to come back often for the latest online customer support representative jobs or search for “customer support representative jobs near me” using a specific location.

If you're interested in work-from-home customer support representative jobs, you can also explore customer service jobs, customer service representative jobs, customer support agent jobs, customer support associate jobs, and customer support specialist jobs.

Answer inbound calls regarding services, accounts, and billing assistance. Deliver an outstanding customer service experience. Utilize multiple systems while speaking with customers. Comply with all operational policies and procedures.

Answer questions over phone, text and email, acting as a first line of support to our users, providing exceptional customer service in every interaction.

Handle customer inquiries and provide accurate, complete, and timely information or solutions. Effectively manage and resolve customer complaints. Collaborate with internal teams to address customer needs and provide comprehensive solutions.

Act as the first point of contact with customers via chat, email, and phone channels. Educate customers on product training and identify new ways customers can benefit from the product. Collaborate with the Support team and actively participate in team...

As a Customer Support Representative, respond promptly to user inquiries via email or chat, troubleshoot basic account-related issues, escalate cases when needed, and achieve daily conversation targets. Bilingual proficiency in English and Portuguese..

Resolve customer queries, recommend solutions, schedule appointments professionally. Manage inbound/outbound calls, efficiently schedule appointments, maintain digital records. Provide welcoming, comfortable experience, resolving issues with empathy...

Provide customer support in Italian language through phone calls and email communication. Utilize CRM systems and internal databases efficiently. Maintain a polite and responsible attitude towards clients.

Provide customer support to B2B partners in Italian language, communicate with partners about ongoing cases, and utilize CRM systems efficiently. Upper-intermediate level of proficiency in both Italian and English required.

Work with the management team to stay updated on SBT software updates, product knowledge, new releases, and be informed of any changes in company policies.

Provide optimal support to customers throughout their experience, including sharing advice and tips, managing incoming emails, identifying customer needs, and acting as the main point of contact for technical issues.

Provide timely feedback to external and internal customers via phone, e-mail, or other forms of communication. Troubleshoot application issues reported by customers.

Help customers feel confident, make decisions, and achieve financial dreams. Assist with account inquiries, transfers, and resources. Develop skills, engage with customers, and provide outstanding service via voice or digital channels.

Demonstrating excellent customer service skills with perseverance to resolve issues and processing transactions accurately. Assisting customers with professionalism while following measurable business goals.

Take inbound calls and conduct consultations to identify customer needs. Educate customers on insurance products, solve problems, and provide exceptional customer experience. Customize assistance according to policyholder's needs.

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Execute customer service tasks, interact with customers professionally, escalate concerns, act as first and second point of contact for inquiries from internal and external customers, and leverage understanding of processes/systems to meet performanc..

Handle customer inquiries via phone, email, and chat. Provide product/service information, guide customers through solutions, and up-sell holiday decoration products. Resolve issues, complaints, and requests promptly.

Answer customer calls, respond to concerns, direct callers to appropriate resources, solve simple customer problems, escalate complex questions, and document customer concerns. Strong customer service, communication, and problem-solving skills...

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Resolve highly complex issues concerning residential and small commercial customer accounts. This requires analytical skills to review data, analyze information, diagnose a resolution, and perform all system and/or market corrections including re-bills...

Answer customer and employee calls, emails, chats, WhatsApp (and any future form of contact we may come up with). Provide outstanding service. Know your limitations and when you should ask for assistance.

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Help customers with their needs and concerns. Answer phone calls or emails from consumers to respond to questions, participating in meetings with the customer service team to discover new communication tactics and maintaining...

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Answering incoming customer calls, tickets & chats regarding product problems, service questions, and general client concerns. Taking complex technical questions and providing excellent customer service. Escalating more in-depth issues to the Tier 2...

Deliver exceptional member support through calls and digital interactions, resolving issues and guiding members through the healthcare system. Act as an advocate, provide empathetic support, and ensure accurate documentation of member interactions.

As a Senior Customer Support Representative, you will provide high-quality support to schools and educators, resolving queries via email and phone, managing the support inbox, identifying trends, and collaborating with the team.

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Seeking independent contractors experienced in bookkeeping/accounting practices and using accounting software. In this program, you will help callers with questions related to accounting software processes, ledger entry, navigation, and other ...

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Conduct outbound phone calls to new and existing clients to sell financial products. Perform comprehensive needs assessments, provide information on services and products, answer inquiries, and participate in training sessions.

Provide excellent customer service by managing inbound communications, advising customers on product usage, maintaining product knowledge, and tracking interactions. Strong communication skills in English and French required. No high school degree re..

Provide customer support for technology and customer service functions through tickets and phone calls. Think fast, be agile, concise, and precise. Work on rotating shifts, have stable internet, and excellent English skills.

Attend to inbound calls, emails, and chats. Handle and overcome objections professionally to ensure excellence in customer experiences. Accurately enter data into the system with a keen attention to detail.

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Dive into intriguing projects for renowned global brands. Grow and sharpen your skills in a vibrant and supportive environment. Collaborate with exceptional talents on exciting initiatives.

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Perform routine and non-routine administrative duties, manage referrals and medication refill management, troubleshoot technology issues, process referrals, and assist with scheduling and obtaining authorizations.

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Provide initial support for customer requests via telephone, email, fax, or other means of contact. Assess user issues and provide first level support for problem resolution. Document resolution information and escalate unresolved issues promptly.

Provide initial support for customer requests via various means of contact. Assess and resolve user issues, document resolutions, and escalate unresolved issues. Suggest recommendations to management for operational challenges.

Provide superior customer service to clients by handling client support, invoicing inquiries, and product support. Process work orders, communicate with clients, and complete database research. Comply with company policies and procedures.

Provide exceptional customer service -- go above and beyond to foster rapport, delight customers, and drive loyalty Become an expert in Altruist’s product offering. Translate complex customer issues for both technical and non-technical audiences.

Provide exceptional customer service and technical support for consumer products. Troubleshoot technical problems through various communication methods, escalate issues as needed, and meet service level agreements. Build trust and advocate for...

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Effectively manage inbound calls, assist customers in loan application process, explain product features, initiate proactive outreach, uphold exceptional customer service standards, update customer accounts with accurate information.

Answer inbound phone calls and respond to customer emails. Troubleshoot customer issues related to hardware and software by evaluating and analyzing the symptoms. Resolve technical hardware and software issues. Identify and escalate priority issues.

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Provide first-level technical support for all system/software applications during customer interactions. Become proficient with the trouble ticket system and maintain a minimal amount of open ticket backlog...

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As a Residential Support Representative, you will provide exceptional customer service, troubleshoot technical problems, and drive customer satisfaction. You will also develop a working knowledge of Allegion products and ensure timely resolution of cu..

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Provide superior customer service to clients by scheduling services, responding to inquiries, and providing product support. Process work orders, maintain client contact, and comply with company policies and procedures.

Support Primary Care practices and PCN Digital Health Dept. by managing referrals, medication refills, and scheduling appointments. Troubleshoot technical issues, communicate effectively, and deliver high-quality customer service.

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Field complex/escalated issues for high value or critical clients. Troubleshoot audio/video hardware and audio/video signals. Work directly with clients on the phone to troubleshoot hardware and cabling at client's location.

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Respond to customer inquiries via email, phone, and chat. Provide accurate information on product features, pricing, availability, and troubleshooting. Assist customers in navigating our products/services and escalate complex issues when needed.

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Provide front line technical assistance for consumers, supporting client-specific high-speed internet services, resolving technical problems, troubleshooting and issue resolution assistance, delivering in-scope support for internet service and...

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Provide technical assistance to customers, troubleshoot and resolve technical problems, manage trouble ticket system, and demonstrate advanced product knowledge. Must have good communication skills and be comfortable with desktop computer systems.

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Respond to phone calls, emails, and service event inquiries from Retail staff. Troubleshoot issues with payment solutions, 3rd party systems, and software applications. Provide support, educate employees, and maintain confidentiality.

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Provide effective sales administrative support to a team of sales professionals, including processing invoices, drafting sales documents, and maintaining customer records. Collaborate with other teams and departments.

Conduct live chatting with clients to assist them in real time. Answer incoming calls to resolve client questions and returning voicemails. Emailing with clients and providing them with frequent updates. Reporting technical issues to the product team...

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Manages complete customer and employee support life cycle, provides administrative reception and L1 customer support, trains employees and administers essential office hardware, networking, and productivity and specialized apps.

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Provide technical support to customers in a timely, friendly, and professional manner. Troubleshoot and recommend fitting solutions, document customer contacts, and enhance technical resources. Requires excellent communication, problem-solving, and...

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