ServiceChannel | LinkedIn (original) (raw)

Software Development

Pleasanton, California 13,449 followers

We bring peace of mind to the facility management ecosystem by enabling peak performance in every location.

About us

ServiceChannel empowers facilities and store operations teams to provide the best possible guest experience at every location. Our commercial and enterprise customers achieve brand excellence through our SaaS platform that provides a single source of truth, a marketplace that connects businesses with top service providers, and professionally managed services. Our platform provides real-time, data-driven visibility over business-critical assets, service providers and spend, driving growth for our customer organizations. Key Facts: * 63 countries * 300,000 locations * $6B annual spend processed * 500 leading customers * 5 of 5 most profitable retailers in America * 4 of 10 fastest growing restaurants in US Industries Served: • Retail • Restaurants • Convenience Stores • Grocery/Supermarkets • Finance/Banking/Credit Unions • Healthcare/Urgent Care • Storage & Logistics • Unmanned Assets • Government/Municipal Properties • Educational Institutions • Transportation • Housing & Property Management • Supportive & Community-Based Housing

Industry

Software Development

Company size

201-500 employees

Headquarters

Pleasanton, California

Type

Privately Held

Founded

1999

Specialties

Facility Management, Contractor Management, Retail Maintenance Management, Vendor Sourcing, Restaurant Maintenance Management, CMMS, Vendor Compliance and Risk Monitoring, Integrated Facility Management, Facility Maintenance Software, Service Provider Network, and IFM

Locations

Employees at ServiceChannel

Updates

Smart buildings are transforming how brands 🫶🏼 connect, creating environments that elevate every experience. 🙋🏾♂️ Step into a store or office where every detail is tailored for comfort, efficiency, and seamless service. This is happening now, not later. In this episode of Elevating Brick & Mortar, Accruent President Richard Leurig joins Siddarth Shetty to talk about what it means to lead in the “smart era” of the built environment. 🧠 Richard’s vision? Facilities that aren’t just functional but elevate the brand experience in ways we’re only beginning to understand. “When we talk about smart facilities, we’re talking about more than efficiency. It’s about creating experiences that surprise and satisfy, with every interaction.” 👇🏽 Catch this powerful conversation on what it takes to stay ahead in comments below. 👇🏽 #brandexperience #facilitiesmanagement #innovation #customerexperience #podcast
Would you believe me if I said tending to facilities is a lot like caring for… a donkey? 🐴 👨🏼🌾 Just like caring for farm life, facilities management isn’t a one-and-done thing. Consistency is key to building a rock-solid provider network. In this episode of Provider Management Minute, Jonathan Haney takes you through a simple approach to network optimization: 1️⃣ Set performance goals and revisit them. What’s your top priority? HVAC coverage? Network depth? Identify it and tackle it. 🐏 2️⃣ Use feedback for refinement. Insights from providers, field feedback, and hard data help make the tweaks that take operations to the next level. 3️⃣ Operationalize your approach. Repeat 🔁 your practices consistently, each time making improvements until your network is resilient and ready. #facilitiesmanagement #networkoptimization #operationalexcellence #facilitymaintenance #protips👇🏽 Catch more on building a resilient network in the comments below, 🫏 heehaw!!!! 👇🏽 (no donkeys were harmed in the making of the Provider Management Minute)
Wishing everyone a bright and joyful Diwali filled with light, laughter, and new beginnings! 🪔✨ Happy Diwali! #Diwali #HappyDiwali
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Your patients’ experience – flawless, your stress – a thing of the past. Is this combination even possible? 🤯 For leaders in healthcare, the last thing you need is ongoing repair and maintenance stress. You have your hands full already – and so do your patients!⚕️ That’s why leading retail healthcare brands are looking at a new approach to outsourcing to deliver on their brand promise. 🤞🏼 With tailored support that ensures ✔️ proactive maintenance, ✔️ regulatory compliance, and while providing data-driven insights across your entire facilities program, outsourcing 2.0 allows leaders to elevate patient experience and achieve operational excellence. 🙅🏼 No added overhead, no extra headcount, just a seamless, world-class experience for your patients. #retailhealthcare #patientexperience #facilitiesmanagement👇🏽 There’s a full guide in comments below! 👇🏽
What if a 5-minute tool could reshape 🥨 your entire facilities strategy... and save you thousands? Our Business Value Calculator lets you see the hidden 🕵🏼 costs of staying status quo. Picture this: fewer breakdowns, more savings, and a stronger case for finance, all customized to your current numbers and industry benchmarks. 😪 Don’t let opportunities slip by; this tool shows the exact benefits your facilities could be missing. Curious? Put it to the test and 👇🏽 check the comments below for access! 👇🏽 #facilitiesmanagement #businessvalue #ROI #costsavings
Is your provider network as strong as it could be? 🏋🏽♂️ If not, this could be holding your business back. In the latest Provider Management Minute, we break down the Top 7 Tips to Attract High-Performance Providers with resident 🏴☠️ pirate *ahem*, Correy Bravo, because If you’re not attracting the best providers, you’re already behind. From keeping costs in check to running smart pilot 🤯 programs, these strategies will help you stay ahead of the game. It all starts with having the right people in your corner. Want to onboard new providers seamlessly or ensure you have reliable backups in place? 👇🏽 Check out the blog in the comments below to see how you can implement these essential tip. 👇🏽 And until next time, we remain #AtYourServiceChannel. #ProviderManagementMinute #facilitiesmanagement #businessefficiency #operationalexcellence
If you’re not testing and optimizing your provider network, your competitors already are. 😟 From piloting new providers 🧑🏼✈️ to simplifying planned maintenance, our new updates are designed to help you get more value from every location, provider, and asset while avoiding costly mistakes. 🙅🏽♀️ What’s in it for you: 🎯 Try out new providers with provider pilots and see how they perform before committing. 🔍 Manage planned maintenance with fewer clicks and a clearer overview. 🔄 Easily transfer assets between locations for optimal efficiency. Don’t wait until it’s too late, your business can’t afford to fall behind. 👇🏽 Catch the Fall 2024 Product Release on-demand webinar now IN THE COMMENTS below! 👇🏽 #facilitiesmanagement #serviceprovider #productrelease #operationalexcellence
The next wave of customer loyalty is here. Catch our CBDO, Siddarth Shetty, as he joins a dynamic panel 🎤 at MURTEC Executive Summit’s Big Idea Breakfast 🧇 to discuss the latest findings from Hospitality Technology's 2024 Customer Engagement Technology Study: Unlocking Loyalty. Sid will share fresh 🆕 strategies on leveraging guest data, meeting evolving consumer expectations, and how to make tech work smarter for your business. Don’t miss out 🙅🏽♂️ on ideas that could revolutionize your approach to AI and customer engagement in the restaurant industry. 📅 Wednesday, October 23, 2024 📍 Fairmont Grand Del Mar, San Diego, CA (in the Grand Ballroom) 🕒 Breakfast starts at 8:15 AM | Session kicks off at 8:30 AM Come away with actionable insights to keep your guests coming back. #restauranttech #customerloyalty #MURTEC #facilitiesmanagement
Stop making your provider onboarding more complicated than it needs to be. 🫨 A clear, comprehensive onboarding guide 📗 can be a game changer for your business. It’ll help you save time, avoid costly mistakes, and make sure you and your provider are working in sync right from the start. 🧩 When everyone knows exactly who to contact, how to bill, and what’s expected, you’ll eliminate the back-and-forth that slows down progress. 🙆🏼♂️ Better onboarding = better performance, and that means happy store managers and customers. Want to onboard your next provider seamlessly? 👇🏽 Check out the customizable Onboarding Guide in the comments below! 👇🏽 #ProviderManagementMinute #facilitiesmanagement #savetime #businessefficiencyUntil next time, we remain #AtYourServiceChannel.
🚨 Get your hands on these new tools—right now! 🚨 If you're not leveraging the latest updates from ServiceChannel, you could be putting your business continuity and brand experience at serious risk. ⚠️ Why? Because this fall's product release is packed with features designed to keep your operations running smoothly and prevent costly downtime. 📉 From 1️⃣ provider pilots that let you test and evaluate new service providers without the guesswork, to 2️⃣ proactive asset management tools that keep your operations running smoothly, your competitors are already leveling up. Do not get left behind. 🫡 👀 Watch the on-demand webinar now and take immediate action to enhance your network management and brand reliability. Your team, your customers, and your brand depend on you taking action now! 👉 Catch the on-demand event or RISK scrolling past and missing out! https://lnkd.in/gSavNQQ6

ServiceChannel | LinkedIn (original) (raw)

Software Development

Pleasanton, California 13,449 followers

We bring peace of mind to the facility management ecosystem by enabling peak performance in every location.

About us

Locations

Employees at ServiceChannel

Updates

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