Ask Citi (@AskCiti) on X (original) (raw)
Ask Citi
Ask Citi
Official US Customer Service
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Replying to @JonTronShow
We are sorry to hear that you feel this way. Please provide us with a DM that includes your account type, country in which your account was opened and details regarding your concern. Please do not include any account numbers or PINs in your reply. Sincerely ^Fred
California Wildfires Update: Citi is committed to helping our customers and their communities get back on their feet, by donating to disaster relief efforts. If you’d like to help, visit
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Replying to @Avalon1776
Hi Murray, thank you for reaching out to us today. We appreciate you bringing this matter to our attention. We will review the situation internally. We hope that you have a great day. ^Fred
Replying to @desimojito
Hi Mohit. Thank you for raising this concern about comments made by someone who identified themselves as a Citi employee. We take these issues seriously and will investigate further. ^Deanna
Replying to @StopAntisemites
Hello, thank you for bringing this to our attention. We are looking into this matter. We hope that you have a great day. ^Fred
Replying to @rads97_rads
Thank you for bringing this to our attention. I have addressed it with the appropriate team for review. ^Gloria
Replying to @AKHAND_HINDU_
Hi Rohit. Thank you for raising this concern about comments made by someone who identified themselves as a Citi employee. We take these issues seriously and will investigate further. ^Deanna
Replying to @amitbhawani and @phoneradarblog
Hello and thank you for reaching out to us. We would like to have someone review your account with you to have this looked into. Please DM us your full name and phone number only, so we can get this to our team in India. Thanks! ^John
Replying to @Mark_Sheppard
Hello Mark! Saw your tweet and wanted to see if you needed our help to dispute these fraudulent charges. Please DM us with the type of card that was used for the purchase only. Thanks! ^John
Replying to @RudimentDoc
@RudimentDoc
I'm sorry that you're seeing this on your credit report. I'd like to look into this. Pls DM your phn# & time to call only. ^BB
Replying to @Anc_Aesthetics
Thank you for raising this concern about comments made by someone who identified themselves as a Citi employee. We take these issues seriously and will investigate further.^Shaun
Replying to @mikebenoit42
Hi Mike. Saw your tweet! I'd like to help. Please DM if able to use mobile check deposit, or if trying to transfer funds online, your type of account only (no account numbers) and country where open. ^Deanna
Replying to @nezloyproger
Hi there! Thank you for raising this concern about comments made by someone who identified themselves as a Citi employee. We take these issues seriously and will investigate further. ^Maria

