Middle office (original) (raw)
The middle office is a team of employees working in a financial services institution. Financial services institutions can be divided into three sections: the front, the middle and the back office. The front office is composed of customer-facing employees such as sales personnel. The middle office is made up of the risk managers and the information technology managers who manage risk and maintain the information resources. The back office is composed of the human resources department, office managers and customer care representatives who provide support, administrative and payment services. Generally, the back and middle office involves non-revenue generating operations related to risk management and ensuring proper execution of transactions.
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| dbo:abstract | The middle office is a team of employees working in a financial services institution. Financial services institutions can be divided into three sections: the front, the middle and the back office. The front office is composed of customer-facing employees such as sales personnel. The middle office is made up of the risk managers and the information technology managers who manage risk and maintain the information resources. The back office is composed of the human resources department, office managers and customer care representatives who provide support, administrative and payment services. Generally, the back and middle office involves non-revenue generating operations related to risk management and ensuring proper execution of transactions. The middle office plays numerous roles in financial services organisations and investment banking. It ensures that deals negotiated during financial transactions are processed, booked and fulfilled. Workers manage global agreements concerning business transactions, risk management, and profit and loss. They ensure that documents are completed according to agreements. The information technology middle office designs software to support trading strategies. It manages contracted software systems such as Reuters 3000 and Bloomberg for trading. The information technology middle office assists both the back and front offices by monitoring and capturing market and marketing information. (en) Au sein des institutions financières ou bancaires, le middle-office, ou « suivi de marché », est un service situé entre le front-office, ou « service clientèle », qui est chargé des rapports avec les clients, et le back-office, ou « service administratif », qui est chargé de la gestion administrative. Son rôle exact dépend du type d'activité de l'établissement : * Dans le domaine de la finance de marché et plus généralement de la banque d'investissement, le middle-office est l'un des services de la salle de marchés et fonctionne comme soutien des traders. Il gère notamment les risques de contrepartie, les risques de taux et de liquidités, et effectue les vérifications liées aux transactions. * Dans le domaine de la banque de détail, le middle-office est un terme moins usité car il est souvent intégré directement au back-office. Dans les banques qui en disposent, il désigne les personnels dédiés au service client qui assurent le soutien des personnels des agences bancaires pour les produits les plus techniques et assurent l'interface avec les centres de production centralisés du back-office. Sous l'effet de la transformation numérique des banques de détail, de plus en plus d'activités de ce type sont assurées par l'automatisation informatique. Dans son Vocabulaire économique et financier, la Délégation Générale à la Langue Française lui préfère pour le domaine financier le terme de suivi de marché. (fr) Мидл-офис в финансовом секторе — общее наименование группы подразделений или процессов, отвечающих за проверку и непосредственную обработку клиентских операций. В отличие от фронт-офиса, мидл-офисные работники, как правило, непосредственно с клиентами не контактируют, но при этом осуществляют операции, непосредственно связанные с клиентурой, например, проводят проверку заёмщиков на кредитоспособность, осуществляют ввод данных в информационные системы, полученные из фронт-офиса в неструктурированном виде, фактурируют услуги, контролируют риски, связанные с конкретной сделкой. Базовые роли в мидл-офисе: * Казначейство (Treasury) * Юристы (Compliance) * Продуктовый контроль (Product Control) * Управление рисками (Risk Management) Концепция мидл-офиса возникла в банковской сфере в начале 1990-х годов с целью ликвидировать информационный разрыв между фронт- и бэк-офисом. (ru) |
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| rdfs:comment | The middle office is a team of employees working in a financial services institution. Financial services institutions can be divided into three sections: the front, the middle and the back office. The front office is composed of customer-facing employees such as sales personnel. The middle office is made up of the risk managers and the information technology managers who manage risk and maintain the information resources. The back office is composed of the human resources department, office managers and customer care representatives who provide support, administrative and payment services. Generally, the back and middle office involves non-revenue generating operations related to risk management and ensuring proper execution of transactions. (en) Au sein des institutions financières ou bancaires, le middle-office, ou « suivi de marché », est un service situé entre le front-office, ou « service clientèle », qui est chargé des rapports avec les clients, et le back-office, ou « service administratif », qui est chargé de la gestion administrative. Son rôle exact dépend du type d'activité de l'établissement : Dans son Vocabulaire économique et financier, la Délégation Générale à la Langue Française lui préfère pour le domaine financier le terme de suivi de marché. (fr) Мидл-офис в финансовом секторе — общее наименование группы подразделений или процессов, отвечающих за проверку и непосредственную обработку клиентских операций. В отличие от фронт-офиса, мидл-офисные работники, как правило, непосредственно с клиентами не контактируют, но при этом осуществляют операции, непосредственно связанные с клиентурой, например, проводят проверку заёмщиков на кредитоспособность, осуществляют ввод данных в информационные системы, полученные из фронт-офиса в неструктурированном виде, фактурируют услуги, контролируют риски, связанные с конкретной сделкой. (ru) |
| rdfs:label | Middle-office (fr) Middle office (en) Мидл-офис (ru) |
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